El Airports Council International (ACI) World anunció a los ganadores de los prestigiosos premios Airport Service Quality (ASQ) de 2017. En la lista está incluido, por primera vez, el Aeropuerto de Los Cabos, en Baja California Sur.
Este año, un número sin precedentes de dieciséis aeropuertos fueron galardonados por primera vez, desafiando a los mejores aeropuertos de su clase con un servicio al cliente de primera calidad. Este fenómeno da cuenta de un negocio de viajes aéreos cada vez más competitivo, donde las mejoras de servicio continuas son un ingrediente clave para el rendimiento.
Los aeropuertos premiados por primera vez este año fueron: Roma-Fiumicino (FCO), Newcastle (NCL), Atenas (ATH), Zagreb (ZAG), Bandung (BDO), Indore (IDR), Ahmedabad (AMD), Casablanca (CMN), George (GRJ), Toronto Pearson (YYZ), San José (SJC), Cleveland (CLE), Los Cabos (SJD), Belo Horizonte (CNF) y Medina (MED).
Mumbai, que presta servicios a más de 40 millones de pasajeros al año, se hizo con el primer lugar entre los aeropuertos de Asia Pacífico. En América del Norte, el primer lugar fue para Toronto Pearson, mientras que en Europa el más destacado fue Roma-Fiumicino.
ASQ es el único programa global que encuesta a los pasajeros en el momento que viajan, para medir así las opiniones de los pasajeros sobre 34 indicadores de rendimiento clave. En 2017, más de la mitad de los 7700 millones de viajeros mundiales pasaron por un aeropuerto de ASQ. El 74% de los 100 aeropuertos más concurridos del mundo forman parte de la red de ASQ, que realiza más de 600.000 encuestas individuales por año en 42 idiomas y 84 países. El programa alcanzó a 343 aeropuertos en 2017.
“La medición de objetivos y el análisis comparativo son críticos para mejorar el rendimiento en cualquier negocio, especialmente en uno tan dinámico y competitivo como los aeropuertos”, señaló Angela Gittens, directora general de ACI World. “Estos aeropuertos galardonados se han dedicado a ofrecer una experiencia de usuario estelar. ACI World se enorgullece en reconocer los logros de todos los aeropuertos que forman parte de la red de ASQ. Esperamos ansiosos que llegue el mes de septiembre para poder celebrar con ellos”.
La ceremonia de premiación de ASQ se realizará en la primera Cumbre global de excelencia del cliente de ACI, que se llevará a cabo en Halifax (Nueva Escocia, Canadá) del 10 al 13 de septiembre de 2018, organizada por la autoridad del aeropuerto internacional de Halifax.
19 mil quejas por robo de identidad se registraron durante el primer trimestre del año. Más de 325 millones de pesos fue el monto reclamado por este delito.
Desarrollar, mantener y mejorar la relación cliente-marca es un dilema para los negocios que están sumergidos en una gran cantidad de datos e inmediatez.
Un edificio ocupa una cantidad importante de energía para sostenerse; su comunicación, almacenaje, iluminación y muchas áreas más requieren un gasto constante y en ocasiones abrumador de energía.
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It is normal for the closed disciples of the Wen Sheng lineage not to want to join us. Now that he has become the Great Li Imperial Master, why are he still unwilling Liu Taozhi said Mr.Wei Jin smiled and said If you drink, drink. Don t throw the bowl. It s a white porcelain bowl that I made with great difficulty.
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I m busy, but my patience is very good. Back then, I left Luhua Island with Lord Yin Guan and took a talisman boat to travel across the sea.I dare to ask my seniors, what is practice Walking by yourself, passing through the mind alone. What is the path Hello everyone. What do you mean by this statement It s not a pretense, it s just an ordinary saying, it s just a matter of going out.
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According to Gu Qiu s valuation, they had already made almost exactly one dollar. Grain Rain money, when divided evenly, is almost ten pieces of snow money per person.No matter how much I think about it, I will think about it more. Alas, the more I think about it, the more angry I am.
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At that time, Lin Zhengcheng listened to the three masters talking about each other, and he was heartbroken.
Zhou Qiu, Liu Tie, and a group of scouts all looked at each other in confusion. Evil people will have their own troubles Treat others with their own treatment Yamazawa Yexiu can really do anything.The old scholar stroked his beard and smiled and said A living treasure, our Taoist friend Lingjun is really a living treasure.
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I didn t give you a birthday gift when I was a child. I stopped saving money, but I didn t save much money at that time.Being poor and happy with the Tao. I think Mr. Qi thinks so too, so for some things, whether it is the sages who do their part, or the heroes who complain, just do what you feel you must do, but in terms of state of mind, don t be too sloppy, I believe Mr.
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El Airports Council International (ACI) World anunció a los ganadores de los prestigiosos premios Airport Service Quality (ASQ) de 2017. En la lista está incluido, por primera vez, el Aeropuerto de Los Cabos, en Baja California Sur.