Por Sergio Vargas | Director comercial para Online Travel Agencies en Latinoamérica.
Los usuarios de telefonía móvil están superando los 5 mil millones en el 2017 y se espera que para el 2020 al menos casi tres cuartas partes de la población mundial cuenten con servicios móviles. Esto según un estudio de la GSMA, quienes atribuyen el crecimiento a los mercados emergentes y la contribución de la industria móvil a la economía global, el empleo y el desarrollo social.
Es por este motivo que nuevas aplicaciones y plataformas online han ganado fuerza convirtiéndose en las respuestas para un sector que cada día busca más la automatización, personalización y digitalización. Los Chatbots son un ejemplo claro, este programa que está basado en la inteligencia artificial (IA) conduce una conversación mediante texto o audio y simula como una persona se comportaría para crear una interacción humana.
Estos programas funcionan principalmente en sistemas de mensajería por lo que los chatbots tienen un alto potencial de revolucionar la forma en la que se hace e-commerce y servicio al cliente. Según el Sample-Global Chatbot Market, se espera que a finales de 2024 el mercado global de Chatbots alcance 994.5 millones de dólares y que generen un ingreso de 626.3 millones de dólares.
Aplicaciones como Whatsapp, que cuenta con 1 billón de usuarios en el mundo y es el medio más utilizado en la región, principalmente en Argentina y Colombia, con 90% de usuarios, y Brasil y México con 85 y 84% respectivamente, se ha convertido en uno de los canales directos para la aplicación de estos programas de IA, especialmente para la búsqueda de tiquetes y planes turísticos.
Además, en el 2016, Mark Zuckerberg, fundador de Facebook, anunció que la prioridad de la red social –que ya cuenta 2 mil millones de usuarios mensuales activos– estaba en apoyar los chatbots e inteligencia artificial mediante Facebook Messenger.
Como es el caso de Aeromexico quienes dan la oportunidad a los viajeros de buscar boletos mediante su Aerobot en el Chat de Facebook, disponible en inglés y español, también proporciona actualizaciones del estado del vuelo y responde a las preguntas más frecuentes, como consultas sobre la asignación de equipaje. Según el presidente de la aerolínea 73% de los mexicanos se contactan con sus compañías mediante Facebook. Pero también quieren prestar sus servicios a clientes que utilizan asistentes de inteligencia artificial como Google Home y Amazon Echo.
Aunque la inteligencia artificial aún necesita mayor desarrollo para llegar a un punto en el que el servicio al cliente sea en su totalidad desarrollado por bots, empresas como iAdvize, una plataforma de marketing conversacional, están utilizando la IA para responder preguntas básicas o repetitivas, calificar al usuario y trasmitirlo a un operador de ser necesario. Así, los operadores humanos podrán concentrarse en las preguntas de alto valor añadido y compartir sus conocimientos especializados.
La tecnología de búsqueda de Amadeus utiliza IA y aprendizaje automático para continuamente mejorar los algoritmos de búsqueda y dar resultados más precisos y relevantes a las agencias de viaje.
Claramente estamos en un momento en que la IA está siendo aprovechada por la industria de viaje como una oportunidad para atender a sus clientes de una forma más personalizada y más económica.
Los minoristas deben conocer la composición demográfica de sus clientes para tomar mejores decisiones sobre publicidad, colocación de productos y diversificación de mercancías.
Tecnología de información ayuda al sector de hospitalidad a construir un programa de lealtad relevante y personalizado que beneficie al cliente y reduzca costos de mantenimiento para la compañía.
Para los proveedores de empaques y fabricantes, esta tendencia ofrece la oportunidad de beneficiarse de un flujo de negocios más estable y una producción más eficiente. La tecnología de envasado versátil y los procesos automatizados serán cruciales para adaptarse a estos cambios y aprovechar las oportunidades que la racionalización de SKU presenta.
¡La simplificación no es solo una tendencia, sino una estrategia fundamental para la rentabilidad y la eficiencia en la industria de bienes de consumo!
So, when placing bets, most people bought the middle aged man to win.He never expected that in this world where martial arts was prevalent, there would be such a thermal weapon, and judging from its power, it was equivalent to one.
The cave on the right, where the Huashan sect and his party had just come out, was obviously blocked.Hmph Such a bluff attack made Tie Hammer, who liked to attack vigorously, feel annoyed and continued to attack Yun Mo with his hammer.
As soon as Luo Chen entered the door, he saluted the two of Wyld CBD Sleep Gummies: Natural Sleep Aid for Restful Nights
them Dad Uncle Han I have seen the young master.Following Luo Chen, the short haired man who had just turned the corner suddenly stopped in his tracks when he suddenly saw Luo Chen leaning against the wall.
Because the path on the plank road was difficult, and the horse s target was too big and easy to be discovered, Luo Chen had no choice but to give up his horse and move forward alone.She flew up in the air, also danced a sword cover, and flew towards the magma fish.
You have become a dog Kill Zhentian roared, and the five hundred barbarian troops running straightened their backs and looked at Luo Chen with disdain.After we resolve the Sanhe Gang s affairs, we can then deal with their Ziwu Villa.
They wanted to improve their strength as much as possible in these three days, so they said goodbye to Jin.Okay Luo Chen and the two immediately walked towards the stairs.
Walk away. Until he left the yard, Cao Yun did not relax because he was out of the clutches of the devil.Luo Chen walked through the martial arts training ground and watched the disciples practice martial arts.
This is the Tao of this deity. to put it simply, it is to lighten desires and eliminate selfishness.Jiang Yuebai frowned. The calmer Lu Nazhi became, the more distressed she felt.
When the sky was about to dawn, the last trace of fire went out, and there was no sound in the array.I have cultivated it carefully over the years and it has reached the seventh level.
Jiang Yuebai saw a middle aged man with Are CBD Gummies Legal in Ireland? Understanding the Laws and Regulations
thick eyebrows and a square face, with a majestic temperament standing in the air.Is there anything else Jiang Yuebai smiled and shook his head, No, I hope you can solve the problem and everything goes well.
Seeing that Meng Lu s Jade Skin Gu was shattered, he couldn t help but raise his eyebrows.Shen Huaixi
his life story Although he didn t know who sent this thing, Jiang Yuebai couldn t hold back his curiosity and read through the small but extremely complicated content.
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punished with ten lashes from the bone scraper.You Zhao Fuyi s chest She had a calm expression on her face.
After completing today s sacrificial practice, Jiang Yuebai put away the glass bottle.But this has nothing to do with the disappearance No, you just said that it was because you followed Lin San that you discovered the kidnapping.
You can read it when you have time and help me answer some questions.On the evening of the next day, while crossing Huangsha Gorge, they were suddenly attacked by a group of ninth level Golden Eyed Eagles.
The Valley Guard Toad has done its duty and has not let anyone in, and will give it a jar of newly brewed spiritual wine tomorrow.You deal with the old one, leave the younger one to me The scar faced man waved his sword with great momentum.
Peng Sanyang was impatient and threw a rough sheepskin map to Jiang Yuebai and told her to get out.The person behind this incident has never had direct contact with Lin San again.
Swallow Tai Sui and you will live forever. but also have to be unlucky forever, it s interesting to think about it Jiang Yuebai s eyes lit up when he Luce Farm CBD Review: A Comprehensive Analysis of Quality and Efficacy (ghIHx)
heard Heaven and Earth Wood Spirit , but when he heard the following words, his eyes suddenly became distracted and his heart was full of rejection.
There are also those thorn seeds, which usually ripen once a month, but they have all borne fruit in just a few days.Jiang Yuebai nodded, she had just felt an indescribable grievance and helplessness in Lu Ying s heart.
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won t lie. Go, go, good looking can be used as food.This is not a problem. you just need to follow my list to buy vegetable and fruit seedlings, dig a few ponds, and build livestock stalls.
Lu Nazhi smiled and raised his hand to wipe Jiang Yuebai s hand.Hong Tao stood behind the crowd and was filled with emotion.
He was covered in ink shadows, but he could still cope with it.Even if you are a foundation building What should your macros be for weight loss
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The power is greatly increased. It is a magic attack.What you have always wanted to do but dare not do Jiang Yuebai blinked and looked carefully.
Jiang Yuebai asked in confusion, I understand, but this mission seems very important, why are we sending disciples with no future Zhao Wude smiled bitterly and said Sister, I don t know something.You use Best CBD and THC Gummies: Top Products for Wellness and Relaxation
the Qianye Wanxiang Hand to activate the Edge Wind Kill , which is slow and has poor effect.
Qi Tianbao glanced at Jiang Yuebai and said angrily Stay here, I ll deal with you after killing these two sword cultivators.Jiang Yuebai lost his momentum and trembled with fear.
Jiang Yuebai grabbed the girl s hand and his pupils were shocked.At this time, ten rays of light of different colors and strengths flew out from everywhere in the broken body of the Eight Armed King Kong, and fell into the hands of the ten people present.
Inner sect disciples can receive twenty low grade spiritual stones and a bottle of elixir every month.Men in coarse cloth drove donkey carts to the market, and richly dressed young ladies poked their heads out of the carriages.
Gao is the True Monarch of Jindan Nascent Soul, and he wants to be called by his title.Jiang Yuebai withdrew his gaze, glanced at the children who were frightened and crying by Expert Insights: Benefits of Shark Tank Weight Loss Products
Hong Tao s black face, walked into the mountain gate, and walked up the stairs to the immortal again.
One thousand beast souls, two thousand beast souls, three thousand beast souls
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and the moon rises, the moon sets and the sun rises, Jiang Yuebai refines it all night.This is particularly important to me. If you know the clues to it, I m willing to do my best to exchange it with you, no matter what the conditions.
Ancient Qi practitioners knew everything. Since the development of the world of cultivation, human races have multiplied and thrived, and the ancient bloodline is friendly.Oh, by the way, it can self destruct at critical moments, which is equivalent to an eighth grade detonating talisman.
Por Sergio Vargas | Director comercial para Online Travel Agencies en Latinoamérica.