Por Simon Blake | Director de Marketing de Vertiv para Emea.
Si alguna vez un producto adquirido presenta una falla, ¿lo llena de esperanza la posibilidad de llamar a la línea de servicio al cliente o todo lo contrario? Creo que estamos de acuerdo con que la idea no es del agrado de la mayoría de las personas. Sin embargo, esto podría estar cambiando gracias a la inteligencia artificial (IA).
Uno de los casos de uso más notables y prácticos de la IA se relaciona con la creación de chatbots. Antes de analizar el concepto con más detalle, es importante reconocer la parte admonitoria de la conversación. Son abundantes las preocupaciones en términos del “devastador potencial” de la inteligencia artificial. Recientemente, Facebook se vio obligada a apagar algunos robots automatizados debido a que estos habían desarrollado su propio idioma, el cual era incomprensible para los seres humanos. Dicho esto, resulta evidente que con la IA aún no nos encontramos en un escenario similar al de Terminator, en el cual los robots suponen una amenaza para la humanidad. Por lo tanto, por el momento, echemos un vistazo a las oportunidades positivas que estos ofrecen.
Los chatbots ya han empezado a infiltrarse en el mercado a un nivel básico, pero en el futuro podrían convertirse en nuestra fuente de conversación más común. Con una escalabilidad que va más allá del personal habitual de una empresa, existen claros beneficios comerciales de contar con una mano de obra digital. Entonces, ¿cómo usarán las organizaciones estos robots para cambiar la manera en la cual interactuamos?
Cinco robots que conoceremos bien
Los chatbots en el servicio al cliente: Colocar a los robots en la primera línea de la gestión de servicio al cliente es quizás el caso de uso más evidente para esta tecnología; de hecho, ya está siendo utilizada en una gran cantidad de organizaciones. Al ofrecer un servicio las 24 horas y los siete días de la semana, los bots eliminarán la frustración de quedar “en espera” durante minutos y más minutos. Sin embargo, existe una oportunidad que va más allá de estos resultados funcionales; la tecnología de la IA está avanzando a tal grado que los robots también se están volviendo “emocionalmente inteligentes”. Las compañías realmente serán capaces de adaptar la respuesta emocional del bot y a su debido tiempo el aprendizaje automático les permitirá a los bots de software adaptarse al estilo de la compañía.
Los chatbots en los negocios internacionales: El crecimiento empresarial internacional puede ser difícil si usted no puede dar servicio a la amplia variedad de su mercado. Aunque los chatbots actualmente se inclinan por el idioma de sus creadores, con el tiempo sus capacidades lingüísticas mejorarán aún más. Los robots poliglotas ya pueden adaptarse y traducir rápidamente. Con este tipo de capacidad, ayudarán a las organizaciones a trabajar de manera perfecta con los clientes, los proveedores y los organizadores de todo el mundo.
Los chatbots para hacer inventarios: En el caótico mundo de la cadena de suministros y la logística, los robots ofrecen a las organizaciones visibilidad inmediata del inventario a través de alertas automatizadas y un control de la calidad de los productos que salen del almacén. Estos enviarán notificaciones inmediatas cuando las entregas hayan llegado y hayan sido descargadas. Además, cuando sean conectados con tecnologías más avanzadas del Internet de las Cosas, ayudarán a evitar desplazamientos innecesarios cuando las órdenes no pueden ser completadas. Los gerentes de los almacenes podrían simplemente remitir sus respuestas a los robots para iniciar una serie de comunicaciones relacionadas con la actualización de los clientes, los proveedores y la gestión.
Los chatbots que nos permiten vivir más: Los robots del futuro contarán con toda la información médica documentada. Esta les permitirá ofrecer servicios de pronósticos y diagnósticos sumamente avanzados. En los lugares donde la atención médica es limitada, los chatbots no solo democratizarán el bienestar, sino también permitirán a las personas buscar asistencia médica antes de llegar a una emergencia. A su vez, esto aumentará la capacidad para consultas de mayor valor con los doctores, lo cual maximizará los agotados recursos médicos.
Los chatbots a nuestro servicio: Aunque no todos contemos con el beneficio de una secretaria en el trabajo, los robots pronto podrían ofrecernos asistencia inteligente automatizada. Imagine que todas las invitaciones diarias desaparecieran de su bandeja de entrada y a sus clientes y colega encantados por su respuesta rápida y cortés. Quizás más que en cualquier otra área, los robots nos ayudarán a hacer amigos en los negocios cuando se vuelvan inteligentes a la hora de gestionar nuestros calendarios y recursos de salas.
La batalla por los bots
Por supuesto, hacer funcionar una estrategia de chatbots dependerá de más de un solo desarrollador superestrella. De hecho, la tecnología estará sujeta al funcionamiento en sinergia de una gran cantidad de elementos en la infraestructura de la empresa. Los profesionales en tecnología serán responsables de mantener a estos bots conversando las 24 horas, los 7 días de la semana. A continuación, encontrará algunas de las prioridades más importantes en el ecosistema de los bots.
Los bots dependientes del ancho de banda: Uno de los elogiados beneficios de los chatbots es el hecho de que pueden trabajar las 24 horas y los 7 días de la semana, y tratar con personas y colegas sin cansarse ni equivocarse. Sin embargo, los bots de software conectados e inteligentes necesitarán de un gran ancho de banda a medida que recopilen los datos y se conecten con varios sistemas dentro de la organización. Esto podría suponer que muchas empresas necesitan actualizar o renovar su infraestructura, y desearán disponer de los análisis a través de una red sólida y de alta velocidad con el fin de que ningún analista robótico ni ninguna línea de producción automatizada sufra una caída. Por otro lado, esto pondrá más presión en el centro de datos; la potencia y el enfriamiento necesitarán ser muy eficientes y muchas organizaciones podrían necesitar un aumento en su capacidad. Por lo tanto, la incorporación de mano de obra robótica no será una solución rápida…
Los bots en el extremo de la red: Si usted cuenta con dispositivos que necesitan funcionar de manera inteligente y adaptable, pero estos se encuentran lejos del centro de datos principal, usted estará limitando el rendimiento de dichos bots. La computación en el extremo de la red permitirá una “toma de decisiones” rápida y un procesamiento de los datos en el sitio. Como resultado, esto ayudará a mejorar de manera significativa las operaciones distribuidas. Imagine una flota de bots médicos, los cuales dan asistencia en áreas remotas, donde obtener un diagnóstico inmediato podría salvar vidas. La capacidad de funcionar casi de manera autónoma abre un nuevo paradigma relacionado con los tratamientos médicos. Ocurre lo mismo con los casos de uso de las empresas, como la gestión del inventario, donde el buen funcionamiento de la logística podría verse comprometido sin ubicaciones en el extremo de la red.
Los cerebros robóticos: Si un modelo de computación en el extremo de la red permite una transferencia de datos más efectiva hacia y desde un bot, nosotros tenemos la presión de garantizar la gestión y uso de estos datos. Además, existe un inconveniente; según Gartner, muchas organizaciones no cuentan con las habilidades requeridas para ofrecer una estrategia efectiva de inteligencia artificial o aprendizaje automático —simplemente porque no pueden gestionar efectivamente los datos necesarios—. Incluso entre aquellas empresas cuyas capacidades analíticas se consideran “avanzadas”, un 40% tiene dificultades para crear la plataforma científica de datos correcta, necesaria para el aprendizaje automático de los ChatBots. Por lo tanto, los enormes pasos tomados en la gestión de datos necesitarán ser mucho más grandes antes de que nuestros amigos robóticos realmente puedan cambiar el lugar de trabajo.
La confianza en los bots: Esta proliferación de sensores, concentradores de red para la computación en el extremo de la red y puntos de conexión de red deben seguir siendo seguros. Si los bots se conectan con una minería de datos amplia de datos logísticos, la protección de la información corporativa patentada o incluso de los datos personales confidenciales se vuelve muy importante. Como si la revolución de dispositivos móviles no hubiese puesto suficiente presión en los profesionales de seguridad, ahora estamos considerando un tema diferente de desafíos críticos.
Los chatbots pueden facilitar su día al tratar con las complejas solicitudes de asistencia. Al mismo tiempo en que usted se dé un respiro, serán exigentes con la infraestructura, lo cual aumentará la presión en muchos sistemas críticos. Sin embargo, debido a los casos de uso que van desde el aumento de los centros de llamadas hasta la productividad de la mano de obra, los bots, sin duda, inundarán nuestras empresas. Usted necesita estar listo para hablar de los bots.
Soluciones en la nube permiten a las empresas ofrecer una experiencia omnicanal, así como la capacidad de mejorar la configuración del proceso de compra-venta.
Los humanos aprovechan el poder de las nanopartículas —elemento central de los puntos cuánticos que acciona las imágenes sorprendentes del televisor QLED.
¿Buscas llevar tu empresa a los niveles de eficiencia y productividad que necesita para seguir desarrollándose? En ese caso, la nube puede ser tu mejor aliado.
He should have hyperthyroidism. Oh, that s good. Du Heng said it was hyperthyroidism, but he was 90 sure I am very sure that this grandson is definitely on drugs, and he is still high.Why do you want to go back Continue to let you deceive the elderly I am not a liar.
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Before the cheers could stop, several policemen carried Duda out like a dead pig.Du. Before the May Day holiday, Director Xu took me to see Dr.
standing inside with a painful expression. Li Xiang rolled his eyes, What s wrong What s wrong with you You can t pass stool.Bao Mi took the things and trotted all the way to the registration room.
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But Du Heng didn t care about the commission bonus.Without a reputation, who would be willing to come to your door to see a doctor But no one came to see the doctor, so it would be a fool s errand to become famous.
As for how to arrange this order, it s up to the beholder.Du Ping stretched out his hand to put out the cigarette butt, Du Yihai begged a lot of people for his son s matter.
This is the most ridiculous, painful, and unacceptable thing.Du Heng and the other three set out relatively early, going out at 1 40.
Wang Zhenzhen at the registration window opposite stopped Du Heng, Xiao Heng, the bureau has called and asked you to go there now.Now the mouth is still a little crooked and the speech is not very fluent.
I was spotted by you just after you came here. But I am very optimistic about you, so I will be the matchmaker.
Du Heng had nothing to say, so he went to the office, took off his white coat, called Wu Buwei and set off immediately.Even Liang Limin next to him said to let Lao Ma go and he would pay for it.
Not as agile as before. But no one noticed this. They all looked at the CT images uploaded by the computer with blank faces.He took a pen and paper, laid them out and said, You tell me now.
When it was proposed, Du Heng thought it was too expensive and didn t want to agree.But with the small bonus provided to each inpatient, they really don t have the desire to work the night shift.
I coax your grandma, and I will coax you no matter who you are.It s okay. You are also thinking about the people and being considerate of these old men and women.
On the right side is a row of stools for patients to rest or sit for infusion.It seems that I need to find an opportunity to actually understand the operation of the clinic and the actual number of patients he sees every day.
Okay, I ll be there What Are Cbd Gummies Gisc For Understanding The Benefits And Uses 32jc soon. Xu Pinglin just put down the phone and was about to change clothes and get off work.As soon as he entered the lobby, he saw Fan Yuxiang waiting at the door of the registration room accompanied by his family.
He can only treat a handful of patients. Based on the current treatment volume, Du Heng silently calculated in his mind.However, she was still happy for her cousin from the bottom of her heart, because Du Heng, a young man, really had nothing to fault except his current salary being the first.
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When the Confucian saint stops reciting, the witch god loses all his extraordinary abilities.Absolutely not Several deacons shouted again.What if I insist on this the Almighty asked softly.
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During the winter vacation, there will be a manga of the watchman.How can you plunder my luck Xu Qi an said loudly The witch god and Buddha are eating away at Dafeng, you two are still overseas, and it will take time to go back.
He had also obtained the ice blood long ago, only the prosperous Zheng family.That s it Meng Jingzhe asked.The little girl struggled for a long time, just when Meng Jingzhe thought she was going to answer, she just said It s not convenient to tell the reason.
Yang Gong s hands in his sleeves trembled slightly, his heart was surging.The giant panda took a hard bite of the bamboo, imagining that he was biting some incomprehensible idiot.
This clear light will not cause any harm to her, but as long as she has the killing intent in her heart and kills, Qingguang will hinder her.The blurred face retracted into the clouds, and the next moment, billowing black clouds surged in, carrying the greatness that could not be resisted, like the sky falling, like a landslide.
Dark clouds began to roll in the sky, as if a catastrophe had already begun to brew.Accidentally I will get burned and fall into the Shura field.
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At this time, Xu Qi an jumped out to express his opinion.Except for Martial Arts , Extraordinary powerhouses of all major systems must also be careful, otherwise capsized in the gutter is a high probability of happening.
It is better to focus on a little bit and become more versatile.Looking at Du Heng s prescription, Zhang Dewen s eyes trembled slightly, and he could see Du Heng s heroic spirit in prescribing.
Du Xueting said while looking at Zhu Minyan carefully.Qiu Pingzhen looked at the suddenly excited Du Heng and was stunned for a moment.
Liao Quansheng didn t want to give up, Brother, you are friends, just think about it.Du Heng arranged a few more words and then left the ward with Li Jianwei.
Husband, are you crazy Didn t you say you don t want to buy a house Wu Shengnan found Du Heng angrily, and when they met, he blamed him, And why didn Cbd Bites Cbd Gummies Rvxx Uwr5 t The 0x2t31a92 Therapeutic Power Of Zen Cbd Gummies A Comprehensive Review Yklob 9o8n you tell me about such a big thing in advance Du Heng said with a playful smile.The old lady turned around and glared at her daughter angrily, My daughter is busy with work and only asked for leave this afternoon.
Moreover, she also said that if Yuzhu doesn t mind, she is also willing to become a godmother.When he first came to this world, Shen Changqing was a little uncomfortable, but he got used to it over time.
Du Heng also breathed a sigh of relief after seeing Director Zheng leave.Unable to return to his office, Du Heng felt that his toothache was severe.
Then, in the dark faces of the director of the Second City Hospital and the director of the Department of Traditional Chinese Medicine, they walked away with a stamped form and a smile.Moreover, Chinese medicines are mutually exclusive.
The title of the poem is disgusting, the shoulders are cold and sweaty, the lonely peak is stubborn, the minister is rough, the mother is lonely, abandoned, sleeping, powder, Feng Kai, smoke, pay for the diagnosis, so confused, dead, solitary, deep, thrown away, annoyed, so scared to chew the lonely bow, so Fairy.
You are really brave for a master of art. Du Heng smiled bitterly.I heard that it was the provincial expert database, and someone forced me to recommend it, so I reluctantly entered.
Li Qin was not only physically tired, but mainly mentally tired.What should I say , you have to speak more slowly and several times.
Everyone also prescribed medicine in these two directions and made adjustments, but the final effect was not good.Thank you, senior brother. It s just that I left like this.
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It s too dark. It s black, congenital heart without septum, which must have been detected long ago.Thank you, doctor. thank you doctor. It can be cured and the problem is not big. This is what the patient s mother wants to hear most.
Therefore, if we want students of traditional Chinese medicine to be competitive, they must either study directly from elementary school or university and graduate with a doctorate.come across. Gu Ping saw Du Heng coming, with a look of surprise on his face, Teacher Du, you re here.
Western medicine is not good, and Du Heng is not the only Chinese medicine practitioner.The aunt didn t listen to what Du Heng said. Well, blood pressure is already a commonplace thing to her.
Hey, don t wait until it s over, give it to them now.Wu Buwei acted very relaxed in front of Du Heng, and said Focus Cbd Thc Gummies Ccf9 Ox4 what he had to say directly.
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Dean, why do you have time to come over I want to talk to you about something.Surprised, but the male doctor who was helping to get the system next to him was almost shocked.
But he didn t know it himself, he just felt that Du Heng was too vicious and wanted to dig out his roots, Where does phlegm come from Phlegm diseases are mostly caused by dampness.Qin Hu s ancestor was one of the four princes and twenty eight princes who founded the Yu Kingdom.
If such a person becomes famous, it will be the biggest smear to the industry of traditional Chinese medicine it will be an insult to all colleagues who are seriously Best Cbd Gummies For Weight 8nmy Loss Reviews A Comprehensive Guide To Effective Weight Management Dfmpr F1cx engaged in this industry it will be irresponsible to all patients who believe in traditional Chinese medicine.They are so precious that if they are exposed to the sun, their parents will want to explode in the sun.
And as you get older, this frequency will have Qtc Where To Buy Calmwell Cbd Gummies 4np7 to decrease.In an instant, everyone who was still chatting happily fell into groups when Li Jianwei arrived.
Then he sighed again, what could be wrong with him He is capable and skilled, his sister is still on his side, and his father is impartial.To blame, I can only blame the last Dean Liu for being too deceptive and leaving so much valuable information to Du Heng.
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And she knew Du Heng Those with experience know that Du Heng has had successful cases.Jin Juan suddenly smiled and said, I won t go to your clinic tonight.
The old man nodded to take note. After Du Heng finished speaking, he asked aloud, Doctor Du, do you know how to cupping and massage I know how to do it.If you just test Tang Si, you may not be able to detect it.
Maybe I won t like this job when I have a baby in the future.He was no longer as calm as before. But although Cao Binghe opened his eyes, he was also Look, but Du Heng discovered that Cao Binghe didn t turn his eyes when he saw the person, but looked for another position in the direction of the sound.
After all, leaking other people s privacy is not allowed from a moral and legal perspective.You have food, drink, and work. Everyone is busy with their own things.
As soon as the old man went out, an aunt immediately got in behind him and couldn t wait to sit opposite Du Heng, Doctor Du, why did you prescribe the medicine to others They all work.It s blocking your meridians. But Excite Cbd Review A Comprehensive Analysis Of Cbd Products And Alternatives Dqaqj 2r26y71c Wj5o now your yang energy is seriously leaking, you are not able to withstand wind at all, and you have no ability to be inferior to wind evil.
Otherwise, the school will not be able to justify it, don t you think Xiao Su was always cautious when he said this, for fear of accidentally offending the elder in front of him.What s wrong Your nurses came in and out several times today.
Without accomplices, there is no environment to cause trouble.When Du Heng gets better and has figured out what method to use, we will contact you again.
Du Ping shook his head again, It s right for him to buy a house.I slept for two hours in the morning, and now I go back to sleep again, you think I am a pig.
Du Heng sneered, You d better explain to this gentleman first how you got such angry anger, otherwise no one with a red mouth and white teeth can tell or believe it.Besides, Li Qin told me very much on the phone. It is clear that she will not agree to your request, no matter how much money you offer.
I have an appointment with my uncle today, and it s I have to participate in the game.Relatives are gone Even though I have worked in the hospital for more than ten years, I have never heard such sad crying.