Por Simon Blake | Director de Marketing de Vertiv para Emea.
Si alguna vez un producto adquirido presenta una falla, ¿lo llena de esperanza la posibilidad de llamar a la línea de servicio al cliente o todo lo contrario? Creo que estamos de acuerdo con que la idea no es del agrado de la mayoría de las personas. Sin embargo, esto podría estar cambiando gracias a la inteligencia artificial (IA).
Uno de los casos de uso más notables y prácticos de la IA se relaciona con la creación de chatbots. Antes de analizar el concepto con más detalle, es importante reconocer la parte admonitoria de la conversación. Son abundantes las preocupaciones en términos del “devastador potencial” de la inteligencia artificial. Recientemente, Facebook se vio obligada a apagar algunos robots automatizados debido a que estos habían desarrollado su propio idioma, el cual era incomprensible para los seres humanos. Dicho esto, resulta evidente que con la IA aún no nos encontramos en un escenario similar al de Terminator, en el cual los robots suponen una amenaza para la humanidad. Por lo tanto, por el momento, echemos un vistazo a las oportunidades positivas que estos ofrecen.
Los chatbots ya han empezado a infiltrarse en el mercado a un nivel básico, pero en el futuro podrían convertirse en nuestra fuente de conversación más común. Con una escalabilidad que va más allá del personal habitual de una empresa, existen claros beneficios comerciales de contar con una mano de obra digital. Entonces, ¿cómo usarán las organizaciones estos robots para cambiar la manera en la cual interactuamos?
Cinco robots que conoceremos bien
Los chatbots en el servicio al cliente: Colocar a los robots en la primera línea de la gestión de servicio al cliente es quizás el caso de uso más evidente para esta tecnología; de hecho, ya está siendo utilizada en una gran cantidad de organizaciones. Al ofrecer un servicio las 24 horas y los siete días de la semana, los bots eliminarán la frustración de quedar “en espera” durante minutos y más minutos. Sin embargo, existe una oportunidad que va más allá de estos resultados funcionales; la tecnología de la IA está avanzando a tal grado que los robots también se están volviendo “emocionalmente inteligentes”. Las compañías realmente serán capaces de adaptar la respuesta emocional del bot y a su debido tiempo el aprendizaje automático les permitirá a los bots de software adaptarse al estilo de la compañía.
Los chatbots en los negocios internacionales: El crecimiento empresarial internacional puede ser difícil si usted no puede dar servicio a la amplia variedad de su mercado. Aunque los chatbots actualmente se inclinan por el idioma de sus creadores, con el tiempo sus capacidades lingüísticas mejorarán aún más. Los robots poliglotas ya pueden adaptarse y traducir rápidamente. Con este tipo de capacidad, ayudarán a las organizaciones a trabajar de manera perfecta con los clientes, los proveedores y los organizadores de todo el mundo.
Los chatbots para hacer inventarios: En el caótico mundo de la cadena de suministros y la logística, los robots ofrecen a las organizaciones visibilidad inmediata del inventario a través de alertas automatizadas y un control de la calidad de los productos que salen del almacén. Estos enviarán notificaciones inmediatas cuando las entregas hayan llegado y hayan sido descargadas. Además, cuando sean conectados con tecnologías más avanzadas del Internet de las Cosas, ayudarán a evitar desplazamientos innecesarios cuando las órdenes no pueden ser completadas. Los gerentes de los almacenes podrían simplemente remitir sus respuestas a los robots para iniciar una serie de comunicaciones relacionadas con la actualización de los clientes, los proveedores y la gestión.
Los chatbots que nos permiten vivir más: Los robots del futuro contarán con toda la información médica documentada. Esta les permitirá ofrecer servicios de pronósticos y diagnósticos sumamente avanzados. En los lugares donde la atención médica es limitada, los chatbots no solo democratizarán el bienestar, sino también permitirán a las personas buscar asistencia médica antes de llegar a una emergencia. A su vez, esto aumentará la capacidad para consultas de mayor valor con los doctores, lo cual maximizará los agotados recursos médicos.
Los chatbots a nuestro servicio: Aunque no todos contemos con el beneficio de una secretaria en el trabajo, los robots pronto podrían ofrecernos asistencia inteligente automatizada. Imagine que todas las invitaciones diarias desaparecieran de su bandeja de entrada y a sus clientes y colega encantados por su respuesta rápida y cortés. Quizás más que en cualquier otra área, los robots nos ayudarán a hacer amigos en los negocios cuando se vuelvan inteligentes a la hora de gestionar nuestros calendarios y recursos de salas.
La batalla por los bots
Por supuesto, hacer funcionar una estrategia de chatbots dependerá de más de un solo desarrollador superestrella. De hecho, la tecnología estará sujeta al funcionamiento en sinergia de una gran cantidad de elementos en la infraestructura de la empresa. Los profesionales en tecnología serán responsables de mantener a estos bots conversando las 24 horas, los 7 días de la semana. A continuación, encontrará algunas de las prioridades más importantes en el ecosistema de los bots.
Los bots dependientes del ancho de banda: Uno de los elogiados beneficios de los chatbots es el hecho de que pueden trabajar las 24 horas y los 7 días de la semana, y tratar con personas y colegas sin cansarse ni equivocarse. Sin embargo, los bots de software conectados e inteligentes necesitarán de un gran ancho de banda a medida que recopilen los datos y se conecten con varios sistemas dentro de la organización. Esto podría suponer que muchas empresas necesitan actualizar o renovar su infraestructura, y desearán disponer de los análisis a través de una red sólida y de alta velocidad con el fin de que ningún analista robótico ni ninguna línea de producción automatizada sufra una caída. Por otro lado, esto pondrá más presión en el centro de datos; la potencia y el enfriamiento necesitarán ser muy eficientes y muchas organizaciones podrían necesitar un aumento en su capacidad. Por lo tanto, la incorporación de mano de obra robótica no será una solución rápida…
Los bots en el extremo de la red: Si usted cuenta con dispositivos que necesitan funcionar de manera inteligente y adaptable, pero estos se encuentran lejos del centro de datos principal, usted estará limitando el rendimiento de dichos bots. La computación en el extremo de la red permitirá una “toma de decisiones” rápida y un procesamiento de los datos en el sitio. Como resultado, esto ayudará a mejorar de manera significativa las operaciones distribuidas. Imagine una flota de bots médicos, los cuales dan asistencia en áreas remotas, donde obtener un diagnóstico inmediato podría salvar vidas. La capacidad de funcionar casi de manera autónoma abre un nuevo paradigma relacionado con los tratamientos médicos. Ocurre lo mismo con los casos de uso de las empresas, como la gestión del inventario, donde el buen funcionamiento de la logística podría verse comprometido sin ubicaciones en el extremo de la red.
Los cerebros robóticos: Si un modelo de computación en el extremo de la red permite una transferencia de datos más efectiva hacia y desde un bot, nosotros tenemos la presión de garantizar la gestión y uso de estos datos. Además, existe un inconveniente; según Gartner, muchas organizaciones no cuentan con las habilidades requeridas para ofrecer una estrategia efectiva de inteligencia artificial o aprendizaje automático —simplemente porque no pueden gestionar efectivamente los datos necesarios—. Incluso entre aquellas empresas cuyas capacidades analíticas se consideran “avanzadas”, un 40% tiene dificultades para crear la plataforma científica de datos correcta, necesaria para el aprendizaje automático de los ChatBots. Por lo tanto, los enormes pasos tomados en la gestión de datos necesitarán ser mucho más grandes antes de que nuestros amigos robóticos realmente puedan cambiar el lugar de trabajo.
La confianza en los bots: Esta proliferación de sensores, concentradores de red para la computación en el extremo de la red y puntos de conexión de red deben seguir siendo seguros. Si los bots se conectan con una minería de datos amplia de datos logísticos, la protección de la información corporativa patentada o incluso de los datos personales confidenciales se vuelve muy importante. Como si la revolución de dispositivos móviles no hubiese puesto suficiente presión en los profesionales de seguridad, ahora estamos considerando un tema diferente de desafíos críticos.
Los chatbots pueden facilitar su día al tratar con las complejas solicitudes de asistencia. Al mismo tiempo en que usted se dé un respiro, serán exigentes con la infraestructura, lo cual aumentará la presión en muchos sistemas críticos. Sin embargo, debido a los casos de uso que van desde el aumento de los centros de llamadas hasta la productividad de la mano de obra, los bots, sin duda, inundarán nuestras empresas. Usted necesita estar listo para hablar de los bots.
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Don t say anything now, get out of the city quickly, I need the energy of the alchemy furnace Lao Wang said urgently, Ye Fei nodded, and took advantage of the cover of night to fly directly out of the city.In short, the rewards and efforts are equal. That Bai Yan said again.
It is similar to the air energy on the earth, but it is also much more powerful.He controls the Kung Fu Pavilion and some training holy places, and is also very powerful.
Come together, kill him Wei Dingguo finally shouted, Ho Ho These people shouted together, and at the same time took out their strongest cards and killed Ye Fei.Only this woman suspected that he had entered the Ten Thousand Beasts Mountain.
Girl, I m sorry, I recognized the wrong person. At this moment, Ye Fei had already seen that although the woman in front of him had almost the same figure as the beautiful master, she was not his master.Looking at the entire Southern Territory, I am afraid that no one will have such a great opportunity.
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in palace attire slowly stepped down from the blue bird and sang in the moonlight, making the world eclipse her.
The Ghost King is mysterious and powerful, and has incredible methods in the night.You are an ungrateful person, adding insult to injury.
This man was extremely fast. He was in front of Shangguan Xian s body in an instant and slapped him with one palm.Once the dirty Dafa contaminates the spiritual weapon, it will lose its power.
As for outside the solar system, the Milky Way, and beyond the Milky Way, no one knows.Boom Suddenly, powerful energy fluctuations came from outside.
Countless strong men were instantly attracted. His whole body caught fire and turned into ashes.The peaks for the ten newly promoted disciples have been arranged.
Hey, senior sister, don t talk nonsense. How old was I at that time How could I have such bad thoughts.If that s the case, I, the Xinxing Group, would rather not join and say goodbye.
However, there is no need to offend such a family, so Ye Fei politely refused.Fortunately, this did not require Ye Fei to come at all.
Once this kind of thing explodes, it will be more terrifying than tens of millions of nuclear bombs, and I am afraid that the entire earth will disappear
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In the Dragon Kingdom, in the hidden world, in an ancient mountain range, an old man suddenly opened his eyes and lost his voice.
The Wen Sihu looked at Ye Fei indifferently, even though he was a level lower than Nanyun Luan , is the Huazang realm, but facing Ye Fei, he is confident of victory.They held spiritual weapons and also killed the underground demons.
Have you heard that the Yin Yang Sect suffered heavy losses this time.I heard that Shangguan Lingyun was traveling abroad.
Some people know this clear water sword and can t help but lost his voice.I will definitely find Senior Sister, Third Senior Sister and Xue er.
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s body bones began to rattle, and the true force in his body stopped operating.At that time, in order to prevent people from the Yin Yang Sect from causing trouble, the disciple changed his name to Fei Ye.
Ye Fei snorted coldly. Three days later, a man wearing a bamboo hat appeared in the city again.Young Master, what should we do next His subordinates asked Ye Wushuang for instructions.
He only felt that the spiritual power in his body was rolling endlessly, and his blood surged up.
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who do not respect martial ethics, whether they are Crusaders or Paladins, as long as they are alone, they will quickly turn into corpses and fall.
Wouldn t it be nice to slowly bleed the opponent to death.Are you
Looking at the foreign player in front of him, who was surrounded by a large number of players, Zhao Hao looked confused.
The professional circle is a pyramid structure, and the higher you go, the smaller it becomes.With his sharp facial features, he had a great advantage in the field of vision.
Even if Holy Light spells have no damage bonus to living creatures, if a cardinal takes action, these paladins will definitely not be able to withstand it.They will be the main force in the next battle. As for the elite players, they have long been aware of it.
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If you hate the other person, you can bite them, but you don t know who will eat them.How can it not be clear Of course, Hibiscus flower is also a very good medicine material, as long as you are not afraid of danger.
Are there any Sea Tribes nearby It would be fine if it were somewhere else, but Elloland has been suffering from Sea Tribe invasions all year round.puff A dagger penetrated the body along the gap in the dragon skin suit.
Zhao Hao did not disturb Mia, who was bursting with inspiration, but stood outside waiting for the other party to give him a surprise.Let s go, let s level up first Zhao Hao asked An Luosi to set off to level up together.
Without keeping them waiting, the demon army appeared.The armor s defensive power is equivalent to the dragon scales in her dragon form.
After taking these two blows, Barus, who was dazed by being ridden on the face by a flying dragon, finally woke up, but it was better not to wake up because as soon as he woke up, he found himself in a near death state.Gulu Zhao Hao took out a bottle of magic potion and drank it.
The target of Li Qin s 20,000 troops this time was the Yu Dynasty s old enemy on the border, the Liaodong Kingdom.Cutting first in battle is basic knowledge Several other golden dragons also dispersed to fight, no longer blocking the city gate entrance.
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The weapon used by the poisonous scorpion is very special, like an enlarged pointed cone, and the thickest part is no more than the thickness of a finger.There are eight teams that made the same choice as them.
Beyond all aspects The durability is 20 times higher than that of ordinary ballistas.There are countless dense plants growing on the slopes on both sides of the passage.
Judging from the opponent s narrow eyes, he knew that he should be an orc from the giant snake tribe.If her stupid cousin hadn t said that he didn t have the slightest bit of water, she wouldn t have believed that a player could do that.
The Storm Guard is really powerful and is designed to target small targets.He was told that he was drunk and molesting the princess with evil intentions.
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Except for the head of the Liang family in Yuling City, Qin Ruyan, the granddaughter of the deputy head of Qingfeng Palace, most people don t have the financial resources to equip spiritual weapons.It was a fire attributed spiritual weapon, which How Fast Too Fast To Lose Fat Without Losing Muscle? தமிழ் [D36-nNwc1EA]
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He can break through with the eighth level Qi Refining level.When he was in Qingfeng Hall, Qingyang spent more than a year consolidating his cultivation and condensing his Qi.
But Yu Mengmiao changed even more. She was willing to date Wei Yufeng before, but then she suddenly became cold.It is very likely that Qin Ruyan is interested in him.
Although it takes a lot of effort, it also proves that this place is indeed a vein of spiritual stone.Who knows whether what you said on your own initiative is true or false Yuyao Sanren, it s up to you.
Unexpectedly, Qingyang had already prepared it, and narrowly avoided Senior Sister Jiao s ultimate move, and at the same time caught Chance struck back.The formation outside the secret passage only shook slightly and seemed not to be affected at all.
It exhausted me all the way from Lingxi Valley to Demon Burial Mountain
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surnamed Guo said angrily.In Yinfeng Gorge, the leader is said to have suffered casualties.
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prepare for a counterattack, it was already too late.If the qualifications are too poor, they will be able to cultivate to this level in this life.
Now Qingyang has gradually adapted to taking Bigu Pills and feels hungry.It s limited. Qingmin Sanren also said, Yes, such a disciple is not worth cultivating.
What was flying in front looked like a dark brown inkstone that had been enlarged countless times.I started preparing various auxiliary medicines and medicines many years ago.
Almost few monks dared to face the enemy head on. They all dodged, dodged the front of the forest piercing beast, or flew into the air.However, Qingyang did not agree. This time, he took action for the sake of his friend s face, not for these things.
As for other gains, eighty spiritual stones in four months is not too much, and there are about two hundred in one year.Everyone is still young now. For some monks with short lifespan, this blood lotus root is a treasure that is hard to buy for a million dollars.
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It seems that the situation is not good. If the high level monsters have this strength, wouldn t the human monks have no chance of winning The five golden elixir monks suddenly turned red.Knowing that these third level living dead might still be alive, Qingyang didn t dare to step forward to check, and used the dual sword technique from a distance
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Qingyang estimated that with everyone s current strength in breaking the formation, it would take at least half a month to completely break the formation outside the secret passage.Fortunately, Lu Feng had a lot of tricks to beat the enemy, especially the Demon Sword Technique, which was not much worse than Qingyang s Three Yuan Sword Formation, and could barely hold up.
This should have been his own, but in the end, he took advantage of him.Qingyang does not feel that he is better than others.
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them found an excuse to sneak over from other places.
They didn t know what to do next, so they could only spread and look for enemies everywhere.There are many on the market. It s rare, so Qingyang doesn t have it either.
Thanks to the recent rewards from the kindergarten boss, Qin Guo 01234, book friend 110522184815535, Nirvana Ancestor, and the departed Night Wishes In the world of immortality, strength is respected.According to Li Shengbo s calculations, Qingyang now has almost no power to fight back.
It seems that the remaining monsters can t hold Junior Brother Qingyang back for long.After that, Qingyang showed great power, and in less than a quarter of an hour, he killed more than ten monsters, which almost covered the ground around him.
He jumped to the side of the net and used his commonly used spiritual weapon.In order to avoid future trouble, Qingyang cooperated with the alcoholic bees and moved the hive to a nearby one.
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While Fei Yusheng was fighting against Akame Zhenren, he was always paying attention to the situation next to him.
Por Simon Blake | Director de Marketing de Vertiv para Emea.