Se estima que las aerolíneas y los aeropuertos gastarán cerca de 33 mil millones de dólares en TI durante este año, de acuerdo a la Encuesta sobre Tendencias de TI en Líneas Aéreas 2017 de SITA. Este sector está concentrando sus inversiones tecnológicas en prioridades similares. La prioridad en la agenda de los directivos tanto de aerolíneas y aeropuertos, son las inversiones en seguridad cibernética y servicios en la nube. Además, están priorizando las inversiones en autoservicio de pasajeros.
La encuesta de SITA a aerolíneas y aeropuertos del mundo muestra que el gasto en TI sigue siendo fuerte. El gasto de las aerolíneas como porcentaje de los ingresos se elevará a un estimado de 3.30% o 24.3 mil millones de dólares en 2017. Para los aeropuertos, el aumento es de un esperado 5.05% para este año o $8.43 mil millones de dólares. De cara al 2018, más del 70% de las aerolíneas y el 88% de los aeropuertos esperan que los gastos de TI aumenten o permanezcan en los mismos niveles que en la actualidad.
A medida que aumenta el gasto en TI, tanto las aerolíneas como los aeropuertos están de acuerdo en que la prioridad número uno para sus inversiones es la ciberseguridad. Casi todos ellos (95% de aerolíneas y 96% de aeropuertos) planean invertir en grandes programas o I+D en iniciativas de ciberseguridad durante los próximos tres años. Esto muestra la alineación en toda la industria sobre la importancia de invertir en esta área.
Ilya Gutlin, Presidente de Air Travel Solutions en SITA, dijo: “La industria del transporte aéreo está pasando por la transformación digital y centrando su atención en la protección de los negocios y los pasajeros, haciéndolos más eficientes; y mejorando la experiencia del pasajero. Los ataques cibernéticos son una amenaza muy real en la industria del transporte aéreo altamente entrelazada, por lo que es esencial crear defensas sólidas. Los servicios en la nube proporcionan eficiencias importantes que desempeñan un papel clave para mantener bajos los costos. Las inversiones en autoservicio mejoran la satisfacción de los pasajeros, ya que acogen la independencia y la eficiencia que ofrece”.
«Cuando se trata de inversión en TI, los aeropuertos y las aerolíneas están alineados para ofrecer un mejor y más seguro servicio a los clientes. Las interdependencias de los sistemas de transporte aéreo son la muestra de las inversiones y mejoras en todas estas áreas, tanto por parte de las líneas aéreas como de los aeropuertos, y seguirán contribuyendo a una sólida industria mundial”, concluyó Gutlin.
Antoine Rostworowski, director de Experiencia y Tecnología de los Usuarios de Aeropuertos, Airports Council International (ACI), dijo: «La encuesta de SITA, que fue copatrocinada por ACI, revela ideas valiosas para nuestra industria. Es alentador ver la alineación de las prioridades de inversión entre aeropuertos y aerolíneas, lo que refleja la colaboración entre la ACI y la IATA en mejores prácticas. La ACI y la IATA tienen iniciativas conjuntas tales como el Control de Fronteras Automatizado, seguimiento de equipaje de extremo a extremo (Facilitación), Intercambio de Datos, Uso Común (Aeropuerto de TI) y Seguridad Inteligente. Socios industriales como SITA y otros también están involucrados en estas iniciativas para hacer los aeropuertos más eficientes y mejorar la experiencia del pasajero».
Los servicios en la nube son otra de las principales prioridades de inversión, ya que el 95% de las aerolíneas y el 85% de los aeropuertos planean invertir en los próximos tres años, continuando la tendencia ascendente que SITA ha registrado desde 2015. El tercer sector clave de inversión, que fue destacado tanto por aeropuertos y aerolíneas, es ofrecer opciones de autoservicio adicionales a los pasajeros.
Las aerolíneas se están enfocando en proporcionar servicios móviles. Hoy en día, la gran mayoría de las compañías aéreas ofrecen check-in (73%), embarque (70%) y notificaciones de estado de vuelo (68%) a través del teléfono móvil; y en 2020 más del 97% planean hacerlo. Un área clave de crecimiento proporcionará actualizaciones de vuelo en tiempo real en las redes sociales, que pasarán del 31% de las aerolíneas a 92% en los próximos tres años.
Proporcionar una experiencia sin fisuras es clave para las aerolíneas. En total, el 94% calificó la racionalización de los servicios en una sola aplicación como una prioridad, con un 58% calificando esto de alta prioridad. Las capacidades y la facilidad de uso de las aplicaciones móviles se están desarrollando rápidamente y un número creciente de aerolíneas planea utilizar el móvil como una herramienta de servicio al cliente, incluso en momentos de interrupción.
En los aeropuertos, los procesos de autoservicio en check-in, el depósito de equipaje y el embarque son cada vez más populares entre los pasajeros y el 89% de los aeropuertos están invirtiendo en estos procesos. Los operadores de aeropuertos tienen un gran interés en mejorar el viaje a través de la terminal y buscan nuevas tecnologías como Internet de las Cosas, beacons y sensores para apoyar sus objetivos. Las ideas de SITA muestran que el 80% está invirtiendo o planeando invertir en estas tecnologías en los próximos tres años. Casi tres cuartas partes, el 74%, están invirtiendo en soluciones de búsqueda y 68% en soluciones para mejorar la personalización para el pasajero.
6 de cada 10 trabajadores reportan ser más productivos en sus trabajos gracias a las tecnologías móviles, mientras que casi la mitad (48%) están más satisfechos en su trabajo si perciben que su empleador es un buen proveedor de condiciones móviles de trabajo.
La compañía mexicana de TI, Intelisis, diseña y realiza soluciones integrales enfocadas a distintas verticales, y la de educación es el ejemplo de tener todo integrado para dar un servicio de calidad internacional.
Then his face suddenly turned pale, Gulu got up, and immediately ran without looking back.With a gentle push of his right arm, four Kongyun Swords appeared inexplicably, softened inexplicably, and then formed a Yingying Sword Formation.
Being a member of the wood spirit, they naturally do not need to eat in other words, they feed on nectar.The identity of this last person is the so called Collector , who collects the top Taoist skills of the Ziwei world in this era.
He even went to Chenyang Sword Mountain and asked sword master Ji Cangsheng and Tianzun Zhu Yongchen to deduce the truth and falsehood.Dongfang Wanqing still didn t look directly at Long Yun and Fengqing, her eyes were still on the big egg , as if she didn t mind if Xian Dao and Ying Yuan fell in her hands, and she just said lightly Twenty breaths.
The last step is the wonderful state of joy without self.Linghu s thoughts about curing the disease flashed across his mind.
She knew that the first four people were defeated by her and their spirits were dampened.But for Gui Wu Guo, there is another good news that is, the speed of the dome space condensation is still fast at first and then slows down.
One escapes, the other pursues. But then, there is a change.The secret seal of the Intention and Forbidden God cannot reveal anything beyond the specified scope.
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She thought for a while, then suddenly stretched out her finger and pointed it in space.There were three people here, Gui Wujiu, Qin Menglin, and Huang Xiyin, but the little boy Mu Xin didn t care at all.
Could it be that there is some kind of spiritual eye formation buried here In this case, the only option is to fight quickly.If he wants to ensure perfect harmony, he has to restrain himself by at most 80.
In the blink of an eye, three years passed. Then, thoughts surged and undercurrents arose again.If he is really willing to take action, he can indeed save people at the last moment, and he guarantees that he will not be injured at all.
Qin Menglin s eyes were cold and he said calmly There is a strong Taoist karma in the world of Ziwei.Whether it s a demon clan, a demon, or a local sect.
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Bai originally thought that you, Gui Taoist Friend, had already reached the point of taking charge of an entire world in the ancestral domain, turning everything upside down.
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Only the undead knew how much venom was in the body of the ultimate nine headed monster, and Zhao Hao even suspected that what the other party injected was not venom, but his own poisonous blood.
And this area has been detected in advance, and it is already considered the best place to establish a territory in the Swamp of Sorrows.After all, the entire Black Cloud Group was founded by her, but the person who said this was Feng Liuyun, the strongest and most mysterious player in the gaming circle, so the situation was different.
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When these demonic legions reach the target point, they will naturally affect food production, mineral mining, item manufacturing, etc.Wind Emperor Winged Dragon This race, which appeared for the first time, showed the world that it was powerful.
You re finally here. If you don t come again, my men will have no time to go fishing The angry dragon personally led his players here this time.To deal with such large targets, giant dragons are actually the most suitable.
The woman was the eldest daughter of Chen Guogong s family, named Chen Ruoli.Through these main players, he can also indirectly influence temporary players.
Yes, but the other party
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The weapon spirits of the Lingbao Ten Thousand Swords Peak also need to improve their wisdom through constant battles.At this point, he is much stronger than those powerful ones.
His consciousness entered the jade slip, and the information given by the Jianyi Chongxiao Pavilion s intelligence department was very complete.Even if Wuliang Sect and Beidou Sect wanted to cause trouble, they would not dare to cause trouble when so many superpowers were on the side of Jianyi Chongxiao Pavilion.
The difference was so big that it was equivalent to doubling the precious elixir they had paid for.When the mission of Jianyi Chongxiao Pavilion is over, it will be inconvenient for him to come to Beiyan Continent.
However, when I attacked the resource point, I encountered a group of monks surrounding me.Escape from the light. Li Shiming had already considered the escape of the great monks in the Taichu Sect and had already released the Traceless Phantom Sword.
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recent years, Li Yuanba s reputation has always been very high, especially his record of killing monk Ge Guangda, which solidified his status as the number one person in the middle Nascent Soul stage.From this, it can be seen that Elder Ren is absolutely merciful to Li Shiming, and she also sees that Li Shiming is protecting Ren Fei er, otherwise she could kill Li Shiming casually just by the aura when she appears.
What happened A big monk next to him saw that something was wrong with his expression and asked aloud.End of chapter 1 second to remember. Mobile version reading website Two years later, the Great Master Hongfa returned to Jianyi Chongxiao Pavilion.
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There are also eleven Silver Winged Spirit Gu Insects whose combat capabilities have not been tested in actual combat and can only be regarded as alternatives.When Tan Xian Yuanying looked at Li Yuanba, there was no longer the hatred in his eyes, but only fear.
He always felt that there was something behind him and he could not see the rules clearly.Now that they are at this distance and their own side is well prepared, as long as the opponent s Nascent Soul cultivator appears, they will definitely end up being massacred.
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As for his new pet Muto, he naturally has to bring it with him, because except for himself, no one in the entire mine can suppress the other party.After a pause, he asked again. What should we do next It s very simple, just
Linn opened his mouth to explain, but then suddenly closed his mouth, his expression suddenly changed, and he looked up at the rock wall above.
Vittorio and several great wizards worked hard to strengthen and repair the protection.Until the girl was about to ask again, Su wrapped a little old grain in rags.
Obviously he wanted to see the moon with his own eyes.It would be too wasteful to let them disappear with the world.
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According to his previous guess, the Moon God was weakened due to the different rules of the universe after arriving in this world.I mean, don t those bishops often say that the Lord has mercy on the world How can those high ranking bishops care about us
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Lin En has received reports before that some civilians in the fringes of the kingdom are still secretly offering sacrifices to Ai.Lin En s heart felt vaguely uneasy, and then he suddenly seemed to have thought of something and cast his gaze to a certain place.
Almost at the next moment, disc battleships emerged from the wormhole one after another.Is this really the power that magic can have Deep doubts arose in everyone s hearts.
Amidst the violent explosion, the entire ground collapsed directly, and dense cracks spread like a spider web
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Under the acceleration of time tens of millions of times, the light brought by the supernova explosion has disappeared.It was probably annihilated by the breath. The situation on the field suddenly came to a stalemate.
on the star. This obviously makes no sense at all. Therefore, Linn never spent too much attention on this.
Se estima que las aerolíneas y los aeropuertos gastarán cerca de 33 mil millones de dólares en TI durante este año, de acuerdo a la Encuesta sobre Tendencias de TI en Líneas Aéreas 2017 de SITA. Este sector está concentrando sus inversiones tecnológicas en prioridades similares. La prioridad en la agenda de los directivos tanto de aerolíneas y aeropuertos, son las inversiones en seguridad cibernética y servicios en la nube. Además, están priorizando las inversiones en autoservicio de pasajeros.