Por Simon Blake | Director de Marketing de Vertiv para Emea.
Si alguna vez un producto adquirido presenta una falla, ¿lo llena de esperanza la posibilidad de llamar a la línea de servicio al cliente o todo lo contrario? Creo que estamos de acuerdo con que la idea no es del agrado de la mayoría de las personas. Sin embargo, esto podría estar cambiando gracias a la inteligencia artificial (IA).
Uno de los casos de uso más notables y prácticos de la IA se relaciona con la creación de chatbots. Antes de analizar el concepto con más detalle, es importante reconocer la parte admonitoria de la conversación. Son abundantes las preocupaciones en términos del “devastador potencial” de la inteligencia artificial. Recientemente, Facebook se vio obligada a apagar algunos robots automatizados debido a que estos habían desarrollado su propio idioma, el cual era incomprensible para los seres humanos. Dicho esto, resulta evidente que con la IA aún no nos encontramos en un escenario similar al de Terminator, en el cual los robots suponen una amenaza para la humanidad. Por lo tanto, por el momento, echemos un vistazo a las oportunidades positivas que estos ofrecen.
Los chatbots ya han empezado a infiltrarse en el mercado a un nivel básico, pero en el futuro podrían convertirse en nuestra fuente de conversación más común. Con una escalabilidad que va más allá del personal habitual de una empresa, existen claros beneficios comerciales de contar con una mano de obra digital. Entonces, ¿cómo usarán las organizaciones estos robots para cambiar la manera en la cual interactuamos?
Cinco robots que conoceremos bien
Los chatbots en el servicio al cliente: Colocar a los robots en la primera línea de la gestión de servicio al cliente es quizás el caso de uso más evidente para esta tecnología; de hecho, ya está siendo utilizada en una gran cantidad de organizaciones. Al ofrecer un servicio las 24 horas y los siete días de la semana, los bots eliminarán la frustración de quedar “en espera” durante minutos y más minutos. Sin embargo, existe una oportunidad que va más allá de estos resultados funcionales; la tecnología de la IA está avanzando a tal grado que los robots también se están volviendo “emocionalmente inteligentes”. Las compañías realmente serán capaces de adaptar la respuesta emocional del bot y a su debido tiempo el aprendizaje automático les permitirá a los bots de software adaptarse al estilo de la compañía.
Los chatbots en los negocios internacionales: El crecimiento empresarial internacional puede ser difícil si usted no puede dar servicio a la amplia variedad de su mercado. Aunque los chatbots actualmente se inclinan por el idioma de sus creadores, con el tiempo sus capacidades lingüísticas mejorarán aún más. Los robots poliglotas ya pueden adaptarse y traducir rápidamente. Con este tipo de capacidad, ayudarán a las organizaciones a trabajar de manera perfecta con los clientes, los proveedores y los organizadores de todo el mundo.
Los chatbots para hacer inventarios: En el caótico mundo de la cadena de suministros y la logística, los robots ofrecen a las organizaciones visibilidad inmediata del inventario a través de alertas automatizadas y un control de la calidad de los productos que salen del almacén. Estos enviarán notificaciones inmediatas cuando las entregas hayan llegado y hayan sido descargadas. Además, cuando sean conectados con tecnologías más avanzadas del Internet de las Cosas, ayudarán a evitar desplazamientos innecesarios cuando las órdenes no pueden ser completadas. Los gerentes de los almacenes podrían simplemente remitir sus respuestas a los robots para iniciar una serie de comunicaciones relacionadas con la actualización de los clientes, los proveedores y la gestión.
Los chatbots que nos permiten vivir más: Los robots del futuro contarán con toda la información médica documentada. Esta les permitirá ofrecer servicios de pronósticos y diagnósticos sumamente avanzados. En los lugares donde la atención médica es limitada, los chatbots no solo democratizarán el bienestar, sino también permitirán a las personas buscar asistencia médica antes de llegar a una emergencia. A su vez, esto aumentará la capacidad para consultas de mayor valor con los doctores, lo cual maximizará los agotados recursos médicos.
Los chatbots a nuestro servicio: Aunque no todos contemos con el beneficio de una secretaria en el trabajo, los robots pronto podrían ofrecernos asistencia inteligente automatizada. Imagine que todas las invitaciones diarias desaparecieran de su bandeja de entrada y a sus clientes y colega encantados por su respuesta rápida y cortés. Quizás más que en cualquier otra área, los robots nos ayudarán a hacer amigos en los negocios cuando se vuelvan inteligentes a la hora de gestionar nuestros calendarios y recursos de salas.
La batalla por los bots
Por supuesto, hacer funcionar una estrategia de chatbots dependerá de más de un solo desarrollador superestrella. De hecho, la tecnología estará sujeta al funcionamiento en sinergia de una gran cantidad de elementos en la infraestructura de la empresa. Los profesionales en tecnología serán responsables de mantener a estos bots conversando las 24 horas, los 7 días de la semana. A continuación, encontrará algunas de las prioridades más importantes en el ecosistema de los bots.
Los bots dependientes del ancho de banda: Uno de los elogiados beneficios de los chatbots es el hecho de que pueden trabajar las 24 horas y los 7 días de la semana, y tratar con personas y colegas sin cansarse ni equivocarse. Sin embargo, los bots de software conectados e inteligentes necesitarán de un gran ancho de banda a medida que recopilen los datos y se conecten con varios sistemas dentro de la organización. Esto podría suponer que muchas empresas necesitan actualizar o renovar su infraestructura, y desearán disponer de los análisis a través de una red sólida y de alta velocidad con el fin de que ningún analista robótico ni ninguna línea de producción automatizada sufra una caída. Por otro lado, esto pondrá más presión en el centro de datos; la potencia y el enfriamiento necesitarán ser muy eficientes y muchas organizaciones podrían necesitar un aumento en su capacidad. Por lo tanto, la incorporación de mano de obra robótica no será una solución rápida…
Los bots en el extremo de la red: Si usted cuenta con dispositivos que necesitan funcionar de manera inteligente y adaptable, pero estos se encuentran lejos del centro de datos principal, usted estará limitando el rendimiento de dichos bots. La computación en el extremo de la red permitirá una “toma de decisiones” rápida y un procesamiento de los datos en el sitio. Como resultado, esto ayudará a mejorar de manera significativa las operaciones distribuidas. Imagine una flota de bots médicos, los cuales dan asistencia en áreas remotas, donde obtener un diagnóstico inmediato podría salvar vidas. La capacidad de funcionar casi de manera autónoma abre un nuevo paradigma relacionado con los tratamientos médicos. Ocurre lo mismo con los casos de uso de las empresas, como la gestión del inventario, donde el buen funcionamiento de la logística podría verse comprometido sin ubicaciones en el extremo de la red.
Los cerebros robóticos: Si un modelo de computación en el extremo de la red permite una transferencia de datos más efectiva hacia y desde un bot, nosotros tenemos la presión de garantizar la gestión y uso de estos datos. Además, existe un inconveniente; según Gartner, muchas organizaciones no cuentan con las habilidades requeridas para ofrecer una estrategia efectiva de inteligencia artificial o aprendizaje automático —simplemente porque no pueden gestionar efectivamente los datos necesarios—. Incluso entre aquellas empresas cuyas capacidades analíticas se consideran “avanzadas”, un 40% tiene dificultades para crear la plataforma científica de datos correcta, necesaria para el aprendizaje automático de los ChatBots. Por lo tanto, los enormes pasos tomados en la gestión de datos necesitarán ser mucho más grandes antes de que nuestros amigos robóticos realmente puedan cambiar el lugar de trabajo.
La confianza en los bots: Esta proliferación de sensores, concentradores de red para la computación en el extremo de la red y puntos de conexión de red deben seguir siendo seguros. Si los bots se conectan con una minería de datos amplia de datos logísticos, la protección de la información corporativa patentada o incluso de los datos personales confidenciales se vuelve muy importante. Como si la revolución de dispositivos móviles no hubiese puesto suficiente presión en los profesionales de seguridad, ahora estamos considerando un tema diferente de desafíos críticos.
Los chatbots pueden facilitar su día al tratar con las complejas solicitudes de asistencia. Al mismo tiempo en que usted se dé un respiro, serán exigentes con la infraestructura, lo cual aumentará la presión en muchos sistemas críticos. Sin embargo, debido a los casos de uso que van desde el aumento de los centros de llamadas hasta la productividad de la mano de obra, los bots, sin duda, inundarán nuestras empresas. Usted necesita estar listo para hablar de los bots.
La tecnología actual puede ayudar a desarrollar y sostener modelos de negocios nuevos y se ha vuelto cada vez más sofisticada. La puerta se abre y es el momento de ingresar.
La #demanda de entregas rápidas está en su punto más alto, y adaptarse a esta tendencia puede marcar la diferencia entre el éxito y el estancamiento. Con la entrega en el mismo día a través de crowdsourcing, tu empresa puede cumplir con las expectativas de los clientes, optimizar #operaciones y expandir su mercado.
Descubre cómo la entrega en el mismo día puede transformar tu negocio
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not negotiable. The school hired me to teach and educate people.There is no need for us to deceive Teacher Lin with a messy contract
Sister Hong continued to laugh. Looking at Zhang Sheng, he turned to Zhang Panpan again out of the corner of his eye.
This is a dark forest. Hundreds of flowers bloom on the surface, and the fragrance is overflowing.I had thought about the words of rejection but I couldn t say them out.
Under countless group photos. At this moment, Tom looked both gentleman and noble Vaguely, it seems as if you are standing in an overlooking position, looking at the directors below, standing at the forefront of art.name. Oh, isn t this the reader who just started calling this trash book a big thing in the fire Zhang Sheng touched his chin and replied Thank you for your support.
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Very well written. Ah Xu Bowen looked at Zhang Sheng in disbelief.She didn t have the courage to tell her parents
It seemed that besides Lin Xia, she didn t know who to tell.
Moreover, Mozi s new album is about to be released.In the box. Shen Xiaoxi glanced at Zhang Sheng subconsciously.
Although there was no blood on his hands, every step he took, he could still see the devastated ruins and the unlucky ones who were pressed under the ruins.On the word document, a novel chapter appeared
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His eyes full of bloodshot eyes were in a trance for a while, and then he looked at the mess on the floor.I m sure he can buy a ticket. He will fly to Canghai District immediately.
But Lacey was silent for a long time and looked in the direction of the office.After a record was made, he was released. You look haggard.
Her eyes were very sharp and she glanced at Zhang Sheng simply.On the phone, they helped people in various circles inquire about Lin Xia, including calls from the media for exclusive interviews, calls about the copyright of That Summer , calls from cultural companies hoping to sign a star writer , and even calls from entertainment Microbiology CBD Gummies: A Comprehensive Guide to Their Benefits, Safety, and Effectiveness (yKQIn)
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After sitting down, she first glanced at Zhang Panpan Mr.When Leng Ou is identified, it means that the projects that have been confirmed to be about to kick off like a hot tea have only been stopped and are in the process of being postponed because of the ability factor.
When you re done, come out and follow me. Okay When he heard Zhang Sheng s words, he instantly collapsed on his chair
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Fellow Taoist, it s best not to touch things, otherwise there will be endless troubles However, everyone ignored Master Huan Yu s words, and few people took them to heart.How could I die here Lian Peng also roared in his heart, his eyes filled with intense emotion.
This woman was born in the Tianyu Eternal Family, and she might have some treasures in her possessions, so there is no need to provoke her.Lu Yu looked at Xu Lingling s back with a playful look.
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If you dare to kill me, you will definitely be hunted down by the Shenghua Sect Lu Ziji, don t make a mistake
Lian Peng threatened with an expression of anger. However, Lu Yu sneered Shenghua Sect has made trouble for me many times before, and I killed dozens of them.I didn t expect that it turned out to be Samsara Eyes This is a legendary level of supernatural power in the world of Cangshan Star Cultivation.
As if he had thought of something, the gatekeeper disciple sighed to Lu Yu I have to sigh that you are so lucky that you happened to meet senior brother Feng Zhang when he came back with something to do If you have anything to do, just tell me quickly Then the gatekeeper disciple Then he respectfully reported to Feng Zhang Elder brother, Hemp Gummies Meaning: A Comprehensive Guide to Their Benefits and Uses (GrOTf)
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said he wants to see you for something Feng Zhang glanced at Lu Yu with doubtful eyes, but he couldn t recognize Lu Yu s disguise now, and couldn t help but frown slightly.
At this time, Zhuang Yu was also looking at the closed door anxiously.How could Gong Haobo have ever been in such a state of embarrassment at this moment I just felt that his face was hot, and there was no trace of the arrogance and evil smile just now.
Immediately afterwards, Lu Yu stepped down from the sky step by step and landed on the wall of Luofeng City.As long as he quickly kills Lu Ziji after unlocking the Nascent Soul stage and Rise and Shine with Earlybird CBD Gummies: Unlock a Healthier You
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This woman is really
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She felt that she could help Lu Yu and said, Gong Haobo, why don t you fight this Zhuang Yu Although the rules of the Baijiang Conference are that you must fight, master and servant are one.Even the ancestors of the gods may not be able to match it.
Not easy to deal with At this time, the Red Flame Pavilion weapon spirit on his waist emerged, and the crisp Loli sound resounded, with a hint of schadenfreude Hehe, Master, I let you win before, now you are at a disadvantage, right Lu Yu looked at the Scarlet Flame Pavilion Weapon Spirit coldly and said, Red Flame Pavilion Weapon Spirit, what s going on If I remember correctly, there can t be anyone in the God Transformation stage in the secret realm of Liu Yan Shenjun s cave.
They naturally recognize Wan Zhi, the leader of Wanli Sect.Finally, he couldn t bear it anymore and said to Lu Yu, Lu Ziji, let s negotiate As long as you take me out, God Lord Liu Yan.
The top grade spiritual weapon Jingyun Ax with thirty six layers of Taoist patterns once directly split a three thousand foot mountain peak, enough to split the sky Lu Yu nodded lightly, understanding, and responded with a smile I know, but he You are not my opponent Hearing Lu Yu s words, Yuncang felt helpless.
The ancestor s opponent, Long Hai was severely injured by the Snake Dragon Ancestor in the previous fight Yes, in terms of the highest level of combat power, the Long Family and the Protecting Yu Sect are definitely not the opponents of the Changbai Mountain Natural Bliss CBD Gummies 10 mg: A Comprehensive Guide to Relief, Relaxation, and Benefits (LAEpf)
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While everyone was discussing, Liu Song, the guard of the Ma family in Changbai Mountain who had followed Ma Shen, also turned pale and horrified The young master died tragically.
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He was unparalleled in beauty and had extraordinary momentum.
His eyes had not yet been closed. They were full of expressions of reluctance, fear, disbelief, shock, etc.They have Taoist foundations forged by first grade golden elixirs and can expect to transform into gods in the future.
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may not dare to break through Of course, with Lu Yu s powerful physical body at the ninth level of his meritorious golden body, even through space cracks, it would be difficult to harm him.Even the son raised by such a figure was crushed by Lu Ziji.
He was a dignified Immortal Cultivator in the Golden Core Stage and the son of the Lord of Jingshui City.Even Zhao Wuyuan s majestic Mahayana Supreme s shield had no impression on Lu Yu Lu Yu s eyes glowed with purple gold light, and he saw Zhao Wuyuan, the supreme leader of the Zhao Understanding the Side Effects of CBD Gummy Bears: A Comprehensive Guide (nUhqr)
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for Today s behavior has paid a heavy price, a bloody price This is the first time since Lu Yu s reincarnation that he has suffered such a big loss, such a big loss And it also slowed down his cultivation speed Lu Yu was so murderous and furious How could the Immortal Emperor be so angry Even the vast star field will be destroyed As for the little Scarlet Flame Tiger Zhao family, Lu Yu will definitely kill them As for this Nether Fire Realm Bead, haha, let s just treat it as How to Drink Apple Cider Vinegar for Weight Loss in 1 Week?
a small interest for the Scarlet Flame Tiger Zhao family Lu Yu smiled coldly.
However, under the sword of the years, he aged and decayed in an instant.Although Elder Songjiang and others also hope to go to the upper level of Red Flame Pavilion to get more benefits, since Lian Peng has an order, they dare not disobey it.
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searching for a long time I m afraid there are also many big shots from other heavenly realms.People who can interact with Lu Yu are either smart people or benevolent and kind people.
Others were also impressed During this period of time, the Long Family and the Protecting Yu Sect have been feeling aggrieved by those bastards from Changbai Mountain Snake Dragon.Identity will not bully the small. Unless there is a genius like Yunyun Sure enough, the leader of the Blood Hand Sect didn t even bother to fight with Feng Zhang, a junior, and directly asked the Golden Core disciples of the Blood Vitacore CBD Gummies Side Effects: A Comprehensive Analysis (WEYHx)
Hand Sect to fight with Feng Zhang.
However, after a while, he became helpless and decadent.If Lu Yu hadn t casually laid down a protective formation, I m afraid these precious lights would have swept dozens of miles across the sky, letting everyone in the world know that Lu Yu was back.
As an immortal cultivator, the greatest wish and pursuit of Ancestor Xielu is to live forever.They originally planned to consume Lu Ziji s strength, cause damage to Lu Ziji, and see what Lu Ziji s trump card was.
These are all supreme giants at the peak of the Nascent Soul Stage.Zhuang Yu stared blankly. This was the first time he saw such a happy smile on his little sister s face.
Shenghua Sect is indeed a top level immortal cultivation sect with powerful magical powers.I m afraid that after killing this Yu Lu, it will be my turn next.
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Princess Mingyue said, handing the jade pendant to Luo Chen This jade pendant is for you.
It was just that there was something unclear in the eyes of these people looking at Luo Chen.After turning his head to glance at a few team members, he looked at Zhao Li and Lengfeng with The Science Behind CBD CBN THC Sleep Gummies: A Comprehensive Guide to Better Rest (MGRxO)
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Ah haha Yes I m just here to celebrate you Zhao Li laughed, winked at Leng Feng, and grabbed Xiaopang s right hand.
But at this critical moment. Dang A metallic sound sounded, and Luo Chen appeared in front of Zheng Xiaoliu in vain, blocking the scimitar for Zheng Xiaoliu.Luo Chen and Yin Shanyue saw this, but did not follow them.
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the case for Yin Anzhi. At this time, he suddenly became jealous and stared at Luo Chen with burning eyes.
The six people held knives with both hands. When attacking each other, they used assembled scimitars in conjunction, so that the two young men in black did not dare to get close at all.at. Well Looking at the plain coat and skirt in his hand, Luo Chen was stunned.
When the embroidery needle flew towards him, Luo Chen turned around, pulled out his knife, and struck the embroidery needle hard.And in the stands above the stone wall. In the rows of trapezoidal seats all around, the crowd was roaring and waving their arms excitedly, watching the fight between the two people below with excitement and violence in their eyes.
Hehe Looking at Luo Chen, Jin Shiyu asked with interest How is it Mr.Or the guards they arranged at the entrance of the cave may be just to prevent their reckless tribesmen from breaking in without Sharon Osbourne’s 7 Weight Loss Secrets for a Healthier Fall
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capture the black anaconda Sure enough Dugu Jiu spade Less than a quarter of an hour later, Yin Shanyue, who had already vented his joy, laughed loudly, and the shovel in his hand was like a bolt of lightning, instantly cutting past the corner of the black anaconda s open mouth.
One morning two days later, a shrill scream came from a certain courtyard in Zhongdu.That goes without saying. Lin Tong, the only female member of the Sirius team, also came over Senior Brother Zhao got this with great difficulty from Senior Brother Bai Xiaochun.
Por Simon Blake | Director de Marketing de Vertiv para Emea.