El Airports Council International (ACI) World anunció a los ganadores de los prestigiosos premios Airport Service Quality (ASQ) de 2017. En la lista está incluido, por primera vez, el Aeropuerto de Los Cabos, en Baja California Sur.
Este año, un número sin precedentes de dieciséis aeropuertos fueron galardonados por primera vez, desafiando a los mejores aeropuertos de su clase con un servicio al cliente de primera calidad. Este fenómeno da cuenta de un negocio de viajes aéreos cada vez más competitivo, donde las mejoras de servicio continuas son un ingrediente clave para el rendimiento.
Los aeropuertos premiados por primera vez este año fueron: Roma-Fiumicino (FCO), Newcastle (NCL), Atenas (ATH), Zagreb (ZAG), Bandung (BDO), Indore (IDR), Ahmedabad (AMD), Casablanca (CMN), George (GRJ), Toronto Pearson (YYZ), San José (SJC), Cleveland (CLE), Los Cabos (SJD), Belo Horizonte (CNF) y Medina (MED).
Mumbai, que presta servicios a más de 40 millones de pasajeros al año, se hizo con el primer lugar entre los aeropuertos de Asia Pacífico. En América del Norte, el primer lugar fue para Toronto Pearson, mientras que en Europa el más destacado fue Roma-Fiumicino.
ASQ es el único programa global que encuesta a los pasajeros en el momento que viajan, para medir así las opiniones de los pasajeros sobre 34 indicadores de rendimiento clave. En 2017, más de la mitad de los 7700 millones de viajeros mundiales pasaron por un aeropuerto de ASQ. El 74% de los 100 aeropuertos más concurridos del mundo forman parte de la red de ASQ, que realiza más de 600.000 encuestas individuales por año en 42 idiomas y 84 países. El programa alcanzó a 343 aeropuertos en 2017.
“La medición de objetivos y el análisis comparativo son críticos para mejorar el rendimiento en cualquier negocio, especialmente en uno tan dinámico y competitivo como los aeropuertos”, señaló Angela Gittens, directora general de ACI World. “Estos aeropuertos galardonados se han dedicado a ofrecer una experiencia de usuario estelar. ACI World se enorgullece en reconocer los logros de todos los aeropuertos que forman parte de la red de ASQ. Esperamos ansiosos que llegue el mes de septiembre para poder celebrar con ellos”.
La ceremonia de premiación de ASQ se realizará en la primera Cumbre global de excelencia del cliente de ACI, que se llevará a cabo en Halifax (Nueva Escocia, Canadá) del 10 al 13 de septiembre de 2018, organizada por la autoridad del aeropuerto internacional de Halifax.
El conocimiento financiero es un imperativo para los gerentes de operaciones y cadena de suministro en el mundo actual. Hablar el idioma financiero no solo les brinda un asiento en la mesa de toma de decisiones, sino que también les permite influir en el rumbo estratégico y operativo de la organización.
IDC calcula que las empresas dedicarán al menos 28% de su presupuesto de TI a la contratación de servicios en la nube durante 2017, con lo que inician la transición a un modelo de consumo bajo un esquema de Opex (gasto operativo).
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They sell pancakes and fruit Pancakes and fruit for two cents each
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No
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I saved you all with good intentions, but you are still disliked What kind of truth is this Luo Wenxing snorted coldly, and a powerful aura surged out, covering Lu Yu and Gou Rui Obviously, Gou Rui will not give up until she is given an explanation Poison Demon Bees, there are countless mutated Poison Demon Bees behind them.
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He s just not born, otherwise it will be his turn
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A big man finally appeared in a flash, and the entrance to the Tiantian Road made a cracking sound.The distance was only a few dozen miles, but it was getting closer and closer.
There are many spiritual weapons, even high grade spiritual weapons, but there are no holy weapons.
I have to go back and discuss it with my wife. After all, this is a capital expenditure, and I have not prepared it before
Xiao Zhang, your activity is indeed good and very feasible, but we Xiaoliang Lighting cannot afford to take over the school like this Let s just forget about the big order
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This is a new understanding that refreshes the eight views, and it is also the truth of the world It is thought that it can be assembled everywhere, can be sold to the public, and the more mass produced new products are developed, the lower the cost.She hesitated for a moment, then nodded and walked into the house.
Of course, the lesser emotion is hate But I found that those people who usually have a very bad relationship with our family, and who act like brothers and sisters, now all look at you with strange eyes and stay away from you.The security guards protecting Lu Zihan, a group of reporters, and a group of fans all glanced this way
Obviously, all their attention was attracted by this broken van.
I stacked cubes and played them in the middle of the night, which is when my eyes became myopic.The youth theme is a cake with small investment and big returns.
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After hanging up the phone, An Jiuxiao, Miao Jin and Xuanyuan Feng listened in the corner for a long time.Qin Feng has his own company. He is just working part time as a flower protector for me today.
At this time, the originally spacious hall was full of people.But before I leave, I have one I want to ask Miss Ye.
You pointed it out, do you think you can still hide it from me If it wasn t 100 confirmed, Lin Baoer might not have said it.Old God Song Qinghui was sitting on the ground with no intention of getting up.
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But this was only the first day, and he fell into the hands of an ordinary person before he even met the opponent who took away the Martial Alliance s territory.
El Airports Council International (ACI) World anunció a los ganadores de los prestigiosos premios Airport Service Quality (ASQ) de 2017. En la lista está incluido, por primera vez, el Aeropuerto de Los Cabos, en Baja California Sur.