Para Javier Dolcet, head of Supply Chain de Privalia México, es imposible ignorar las actuales tecnologías disruptivas en el proceso logístico, no obstante, aseguró que las empresas pueden seguir funcionando sin ningún problema con tecnologías tradicionales, poniendo especial atención al warehousing, la transportación y la atención al cliente, sobre todo en México, en donde los presupuestos pueden suponer un punto importante al momento de decidir si deben o no implementarse nuevas soluciones.
Durante el webinar «Cómo enfrentar un entorno disruptivo con tecnologías de logística tradicionales», organizado por el Logistic Summit y Apics Capítulo México; el ejecutivo explicó quea tecnologías ya conocidas como inteligencia artificial (que se aplican a supply chain, transporte y el e-commerce), internet de las cosas, realidad virtual, chatbots, big data o blockchain, se agrega la existencia de disrupciones más específicas para el sector de la logística, que apenas son un proyecto en México y se estudia cómo aplicarlas.
“Estamos viendo que empresas como Adidas están sacando sus primeros modelos de tenis deportivos fabricados después de un pedido, directamente de una máquina de impresión 3D; cómo empresas ya tienen soluciones reales para hacer un picking en un almacén… robots que ya se van directo a los anaqueles y traen la orden del producto que el cliente ha pedido o empresas que tienen implementados procesos de RFID, inventarios semiautomáticos, en cuestión de segundos poder inventariar miles de piezas”, detalló el ejecutivo.
Dolcet indicó que para la transportación se están desarrollando tecnologías de camiones sostenibles, eléctricos dirigidos automáticamente; o drones que en el futuro serán de las tecnologías más disruptivas. «Son tecnologías que ya existen y se usan, sin embargo, el sector logístico no tiene de qué preocuparse porque se pueden hacer las cosas tomándolas en cuenta e ir implementándolas poco a poco», aseguró.
El ejecutivo considera que el mejor warehousing siempre dependerá del tipo de almacén que se tenga y comentó que si 65% de las empresas tercerizan operaciones y para el restante 35% su fuerte no es la logística, transportando o almacenando mercancía, la opción son los operadores. “Creo que hay pocas empresas que hoy pueden hacer una operación logística mejor de lo que lo pueden hacer estos operadores en el sentido de empresas con recursos económicos de inversión, bodegas, tecnología como WMS”.
En relación al core business, el ejecutivo de Privalia México considera que es una buena opción contratar algunos servicios de 3PL o carriers y enfocarse en lo que realmente es el negocio, es decir, poner el foco en las ventas del producto, acotó el directivo. Para ello, recomendó que estos operadores tengan una experiencia multisectorial y multicliente, o que se especialicen en un nicho determinado; ofrecer servicios de valor agregado dependiendo del producto; y tener un proceso definido de logística inversa con control de inventarios y de control de stock.
Asimismo, contar con un equipo potente de IT y una capacidad humana para hacer integraciones continuas de alta o pequeña complejidad; tener soluciones de mejora continua y flexibilidad en procesos de reingeniería, ya que algunos sectores dependen de la temporalidad; y capacidad de invertir a largo plazo, cerrar en tarifas basadas en volúmenes y niveles de servicio para reestructurar tarifas y tener tiempos de entrega marcados por cada proceso, entre otros.
«Dentro la planeación logística de una bodega o almacén, es importante saber el layout, qué tipo de producto hay, que los de mayor rotación estén en la zona de despacho de la entrada o salida para que los recorridos de los operarios sean lo más cortos posibles. Ser muy disciplinados a la hora de medir una planeación, es decir, darle a un operador o al equipo logístico, una visión de (una o dos semanas) corto plazo, (seis semanas a dos meses) de medio o (seis a 12 meses) largo plazo… De esta manera todos los agentes de la cadena de suministro y de ventas estarán alineados. Implementar procesos en donde estén involucradas la parte operativa, de manufactura, marketing y de ventas”.
Mantener y crecer durante el proceso logístico
El especialista refirió que otro punto importante es el forecasting con ayuda de la reflexión y análisis del talento, así como de tecnologías que ayuden a los procesos de mejora continua que se va adaptando a la planificación y evitar una afectación de las ventas o manufactura, por ejemplo, saber si se tiene baja variación o alta variación de la demanda o si hay tendencias moderadas o altas.
También recomendó hacer un almacenaje con SpeedCell, que permite la fácil implementación en zona de racks, elevada densidad y con un costo ligeramente alto, así como definir el modelo de negocio para elegir la distribución horizontal o vertical. “El buen control de stock pasa a ser la médula de cualquier operación, es la columna vertebral de una buena operación, que no sólo sea escalable, sino controlable y rápida».
“Les recomiendo, una o dos veces al año para operaciones complejas, hacer un wall-to-wall, que es hacer un inventario de pared a pared… Hacer diariamente inventarios cíclicos, parciales de la ubicación con la operación en marcha y se cuentan pocas unidades diarias con alta periodicidad; que se puede medir con el IRA (Inventory Record Accuracy), que mide la exactitud del inventario a pieza; o el ILA (Inventory Local Accuracy), que mide la exactitud de la ubicación; y el Military Standard, que es un plan de calidad de aceptación de lote por muestreo”.
Para la trasportación, en un proceso manual, lo más importante es el ROI y generar un proceso semiautomático de actualización vía csv, subcontratar servicios o contratar un TMS; incluso, usar las propuestas de los operadores como creación, rastreo y pago de envíos en línea. También conviene aprovechar el servicio de envío de información en tiempo real que ofrecen los carriers, como el comparador de precios referenciales, entre otros, dijo el experto.
Dolcet considera un error no tomar en cuenta la atención a clientes en la cadena y que está directamente relacionada con ésta porque es donde se tiene el poder de contacto con el cliente final y su satisfacción. Por lo tanto, es recomendable tener buenas prácticas en la atención para concientizar a todos los integrantes de la empresa del impacto de su trabajo en el cliente; y la constante comunicación entre áreas para tomar acciones inmediatas.
También generar canales de comunicación internos y retroalimentables; escuchar al cliente y transmitir los comentarios al resto de las áreas; empoderar a los agentes a que sean capaces de tomar la mejor decisión para el cliente; así como tener una integración de canales en la respuesta a los socios, que pueden ser muy útiles para los jefes de cadena de suministro porque “no sólo depende del customer to service la satisfacción de un cliente”, por lo que implementar programas que gestionen todas las redes sociales y permitan dar respuestas, incluido el correo electrónico, es indispensable.
Aclaró que se pueden contratar ERP, CRM, WMS, TMS o software de atención al cliente en el mercado, aunque no estén integrados entre sí; aquí, tomar en cuenta la importancia tanto de la escalabilidad como de la rentabilidad, «el ROI, es vital, aunque en países como México ciertas inversiones no se recuperan en el corto plazo». Dado que la logística es ya integrada y se habla de commerce y ya no de e-commerce, se debe buscar un partner logístico que entienda que los clientes de las empresas a las que da servicios también deben ser sus clientes.
Finalmente, el responsable de Supply Chain de Privalia México reveló que para muchas empresas de retail la regla del economista italiano Pareto, en la que los productos cuyo importe acumulado compone el 80% del valor total está compuesto por el 20% del total de productos, ya no aplica porque actualmente existe una variedad de productos que no siempre se tienen a disposición, como sucede con los fabricantes o distribuidores.
Para conocer más de estos conceptos globales, y otros consejos aplicables a la cadena de suministro que despertarán nuevas ideas para mejorar tu negocio, te recomendamos formar parte del Congreso Internacional del Logistic Summit & Expo, los días 21 y 22 de marzo de 2018.
El arco eléctrico es uno de los fenómenos más peligrosos que pueden presentarse en los sistemas eléctricos de potencia. Los daños producidos pueden ser muy graves y dado que éste surge en cuestión de segundos, para un operador es prácticamente imposible ponerse a salvo al originarse.
Descubre cómo tu empresa puede beneficiarse de un ecosistema logístico integrado y supera los desafíos de la #cadenadesuministro de manera eficiente y efectiva. Aprovecha el poder de una plataforma digital para mejorar tu logística y cumplir con las crecientes expectativas de los clientes.
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Hearing this, Elder Songjiang also became a little moved.With a casual move, he dropped Feng Wentian s body into the storage ring and then headed towards Tianyuan Pavilion Everyone either bent down to salute or knelt on the ground to send Lu Yu off respectfully After a long, long time, Lu Zhen, the leader of the Great Earth Kingdom, stood up and said with a sigh In the future Cangshan Star Cultivation Immortal World, Lu Zi will be the most respected one.
Their aura, appearance, etc. cannot be seen from their appearance at all Moreover, after releasing her consciousness, facing the vibrations of tens of thousands of mutated poisonous bees, her consciousness was shattered, and her pretty face turned white.When she thought of this, Gou Rui s face became a little weird.
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And Gou Rui also said anxiously Lu Yu, the most important thing right now is to leave here first, so as not to be discovered and surrounded by the strong men of the Ancient Demon Clan I m afraid that the strong man with a large forehead from the Ancient Demon Clan just now is The vanguard of the Ancient Demon Tribe, check to see if there are any ambush or other situations ahead The Ancient Demon Tribe always sends out armies, and there are very few people left alone.
When they saw that Lu Yu was not pursuing them, they immediately breathed a sigh of relief and stopped.Originally, the seven major cultivating sects had ruled Cangshan Star for thousands of years, and they were so superior that they took life and death from below, and no one dared to resist But now, except for Lu Ziji, who was an outlier, he actually slaughtered them like pigs and dogs.
However, ever since Lu Yu stepped into Cangshan Star, there have been rumors on the Emperor Star that Lu Ziji will definitely die Because, that is Cangshan Star with countless Nascent Soul stage and Golden Core stage immortal cultivators The strength is simply not something Lu Ziji can compete with on his own And the longer Lu Yu left, the intimidation he had left before began to fade away.
Even the Immortal Vajra Body of Wuwei Temple cannot compare.It can only be said that there is a little hope. Decades later, Lu Ziji might be able to reach the Nascent Soul stage and defeat Elder Yang Rong.
Or a trap will do At this point, Zhuang Yu also felt a little embarrassed and said to Lu Yu Master, the power of the banker I am in is not as powerful as that of Jingshui City, and I am just a disciple in the foundation building stage.Then looking at Shao Zhengqing, How Long Does It Take to Lose Weight with ZumbaClint Eastwood's CBD Gummies: Reviews, Benefits, and Scam Alerts
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He was shocked to find that no matter it was He Yan er, Gou Rui, Huan Zixuan, Lian An, Chang Yun These geniuses, even Lian Peng, who had a grudge against Lu Ziji, were all walking behind Lu Ziji.They were simply heartbroken But when I thought that at least my life was still there, and there would be no need to worry about what I had lost now in the future, I comforted myself and calmed down.
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forces If I say this to anyone, I m afraid everyone will laugh to death I don t know how many people in Zhangzhou s world of immortality will laugh at you Even the Northern Cold Territory and the Western Wilderness Territory were filled with countless jeers Notorious And all of this was caused by Lu Yu As the supreme God Transforming Lord, how could they not hate him In an instant, Wan Zhi, the leader of the Wanli Sect, and the other ten god incarnation kings became furious and cursed Lu Yu Lu Yu, since you are so ignorant, don t blame us for being rude Hmph Lu Yu, You are just a Nascent Soul cultivator, even if you are powerful, but you have so much spiritual power, if you continue to fight Experience the Bliss of Kana Premium CBD Gummies: A Comprehensive Review of the Best THC-Free CBD Gu
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However, facing these ten deity transforming gods who were extremely threatening, with angry faces and black clouds billowing across their faces, Lu Yu s expression did not change, showing no trace of worry or fear at all.
Wuhua Sect is one of the most powerful immortal cultivating sects with a radius of millions of miles.She must take revenge for this Wait, fellow Taoist Yan Xunnan
At this moment, Gou Rui quickly explained It was Luo Wenxing who wanted to kill us first.
Wisps of spiritual energy swarmed in from all directions, forming a funnel shape, covering Lu Yu s body and spreading And Lu Yu s aura became more and more powerful
I don t know how long it took, but in the middle of the night, suddenly, Lu Yu s brows raised slightly and his ears twitched slightly.
For a moment, I felt happy and a little regretful. The pearls are covered with dust, and the flowers fall into mud Princess Lu Yi glanced at her sister helplessly and said gently I just learned about this news In fact, after saying this, Princess Lu Yi still regretted that she shouldn t have talked about it in public.
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He needs to resign. Yang Chen is not surprised. Wen Dai listened quietly. Contacted Yang Chen listened carefully and was not surprised at all.Senior county officials came to cut the ribbon in person.
Xu Shengnan was not too depressed. She thought it was quite normal.Especially the first chapter about breaking off the engagement made Xu Bowen a little bit excited.
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When they got to the extreme, they started yelling curses and returned the same way, preparing to find Lu Yu s trouble.If Lu Ziji died, then she would have nowhere to go.
Not everyone can be like Lu Yu, who can condense the divine golden elixir that is rare to see in all the worlds for thousands of years.What Lu Ziji practices must be more profound and unpredictable Lu Zhen has always been very accurate in judging people, while Lu Ziji is calm and unhurried, not arrogant CBD Gummies Dr Oz Amazon: A Comprehensive Guide to the Benefits and Effects of CBD Gummies (DhxwG)
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