De acuerdo con el estudio global UPS Pulso del Comprador en Línea (UPS Pulse of the Online Shopper), los consumidores en línea alrededor del mundo están comprando en mercados digitales y minoristas internacionales, dependen más de los dispositivos digitales y buscan opciones de entrega alternativas.
El estudio, que analizó los cambios en los hábitos y preferencias de los compradores en línea en seis mercados, incluyendo los Estados Unidos, Asia, Europa, Canadá, México y Brasil, muestra cómo estos cambios conductuales buscan mejores precios y más opciones, así como control y conveniencia. Asimismo, identifica las diferencias geográficas e información esencial para los minoristas sobre la trascendencia cada vez mayor del comercio electrónico hacia más fronteras.
“Conocer a los compradores y cumplir sus demandas es fundamental en este panorama cambiante”, comentó Alan Gershenhorn, director ejecutivo comercial para UPS. “Las compañías deben reconocer que, debido a que la competencia ahora proviene de todas partes del mundo, los consumidores desean maneras diferentes de realizar compras, formas más convenientes de recibirlas y experiencias innovadoras de principio a fin”.
Prácticamente, todos los compradores en línea en los países encuestados realizaron compras en mercados digitales, que son sitios de comercio electrónico para terceros que permiten a múltiples comerciantes vender sus productos. En México, el 99% de los compradores afirmaron haber comprado en un mercado digital, comparado con el 98% en Asia y el 96% en Europa y Canadá. Las razones principales para utilizar dichos mercados son que ofrecen mejores precios, así como envíos gratuitos o con descuento.
El estudio también mostró que la competencia global para los clientes está aumentando, con una cifra importante de compradores en línea en Canadá (83%), Brasil (81%) y México (78%), que compran en tiendas internacionales. En Estados Unidos, casi la mitad (47%) de los consumidores compraron en tiendas internacionales. Las razones por las cuales realizan compras internacionales son principalmente mejores precios y el acceso a productos específicos o exclusivos.
A pesar de que el comercio electrónico ya es una parte establecida del proceso de compra, el estudio documentó dónde y cómo se llevan a cabo esas transacciones: un porcentaje considerablemente más alto de usuarios de teléfonos inteligentes realizaron compras a través de éstos tipos de dispositivos. En Asia, donde las compras móviles son más comunes, el porcentaje de usuarios de teléfonos inteligentes que realizaron una compra móvil se elevó de 55% en el 2015 a 77%. En Europa, donde las compras por teléfonos inteligentes son menos comunes, el porcentaje también aumentó de 28% a 43% durante el mismo periodo.
La mayoría de los compradores globales también utilizan dispositivos móviles para buscar productos, comparar precios, localizar tiendas y rastrear pedidos, por lo cual los minoristas deben dar prioridad a las compras por dispositivos móviles. Por lo menos el 70% de los participantes en todas las regiones utilizaron teléfonos inteligentes para comparar precios al encontrarse dentro de las tiendas.
Por otra parte, los compradores esperan el procesamiento inmediato de sus pedidos en línea y entregas rápidas en todas las regiones; sin embargo, las expectativas respecto a entregas rápidas difieren por país. Los consumidores en Asia, México y Brasil esperan poder realizar pedidos al final de día y aun así ser elegibles para recibirlos el mismo día o al día siguiente.
En todas las regiones, los consumidores realizan devoluciones de sus compras en línea. Los compradores en los Estados Unidos (44%) son los más propensos a devolver sus compras en línea, mientras que los compradores en México son los menos propensos a hacerlo (22%). Cuando existen ambas opciones de devolución, los compradores en Asia y Europa prefieren enviar sus compras en línea a minoristas, comparado con los consumidores en los Estados Unidos, Canadá, México y Brasil, quienes prefieren devolver sus pedidos en línea a una tienda física. Entre aquellos que prefieren enviar sus devoluciones a una tienda física, la facilidad y costo gratuito de las devoluciones son las principales razones de esta preferencia en todas las regiones.
Los nuevos desarrollos en la experiencia minorista que podrían desempeñar un papel en el futuro de la industria incluyen los mercados digitales y las tecnologías nuevas como robots o chatbots, de acuerdo con el estudio. Los consumidores están más abiertos a ciertas tecnologías nuevas en el panorama de la venta minorista, pero son más escépticos respecto a otras. Al preguntarles su opinión sobre los robots dentro de las tiendas, más de la mitad de los consumidores en los Estados Unidos y Canadá no están convencidos, y prefieren interactuar con una persona. Mientras que la asistencia en persona es preferible dentro de las tiendas, los participantes en la encuesta prefieren las opciones de autoservicio en línea. El nivel de comodidad al utilizar chatbots para actividades como obtener información es más alto en los Estados Unidos (65%) y más bajo en México (45%).
El estudio dividió los resultados en tres secciones: Constantes, áreas de la experiencia minorista que siguen siendo importantes año tras año e influyen en los hábitos de compra; Cambiantes, áreas donde los consumidores han mostrado un crecimiento significativo en años recientes; y Emergentes, áreas más nuevas de la venta minorista que podrían desempeñar un papel en la experiencia de compra del futuro. Para más resultados del estudio, visite UPS Pulse of the Online Shopper.
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Is it always like this It has been since the beginning of winter.Of course, these are all guesses, but in the end, it was because he lost his sense of awe and focused on money that he had such a ridiculous and tragic medical accident.
Thank you. My brother, why are you so polite I have something else I want to ask you for a favor.Unhappy, he immediately burst into rage. You damn me, it s your turn to educate me Li Jun was unhappy, so he raised his neck and prepared to have a fight with Du Heng.
Make them into cakes and don t let them get into your eyes.When they saw Du Heng come in, they were both smiling, Dr.
Doctor Du, do I still need to take medicine What should I pay attention to when I get home You have to continue taking the medicine.As long as it doesn t use the hospital s money, Du Heng will support whatever you want to do.
The village chief lightly slapped Zhang Xi twice on the face, but Du Heng felt that the slap on the tip of his heart made his heart beat twice unsatisfactorily.Brother Du. Another familiar call. DuHeng opened his eyes and it was Ma Zichen who had not come to work for several days.
Hearing this, Du Heng suddenly sat up from the bed.According to the burial custom here in Jinzhou, after the coffin is placed in the grave, the coffin will be opened and someone will be found to sort out the deceased s remains for the last time.
Generally speaking, it is simple and bland, like a glass of warm water, bland but very comfortable.Wu Buwei took two steps and leaned closer to Du Heng.
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Although Wang Zhenzhen was not a doctor, she still had basic medical knowledge.Du Heng stood outside and looked at the decoction shop.
I feel a breath coming from my stomach. That s good.Looking through the knowledge in his mind over and over again, Du Heng felt that he should not need it.
Glancing at the proud Wu Buwei, Ma Zichen asked with a smile, Brother Ang, what kind of skills do you have now Wu Buwei s face fell, and he was silent for a long time, and then he said leisurely, Same as you.
But I have gained experience during this period. I believe that it will not be long before I can master them all.
And you also know me, if I don t smoke, I ll be fine if I drink.Wang Lili walked in with a smile, but the woman next to her had been laughing loudly just now.
But the old man didn t care. Anyway, he just watched the medicine boil for enough time and then left.Just as he was writing, Gong Daoyang came over and said, Xiao Heng, this is no joke.
On the old horse s butt, knock the old horse over directly.They were laughing and talking, but no one could figure out how many of them were sincere.
Instead, he settled down and watched the fun in a down to earth manner.So arrogant. But why did he do such nonsense on the first day of internship Could it be that you were obsessed with something that day No matter what, it s fine now.
When are you going Go tomorrow. Wang Zhenzhen said, I suggest you drive there by yourself when you go tomorrow.Seeing that the village chief wanted to take another shot, Du Heng quickly said, Uncle Zhang, don t shake him, don Understanding The H2jsikqq6 Benefits And Effects Of Cbd Thc Gummies W70z t move.
And what you have done this month, The results are enough to meet the reporting conditions.
The workers were bribed, and the workmanship of Chen Yao was suspected.If you don t listen to advice, then you have to prepare for amputation.
Dean, in the past few days, I have searched doctor accounts on major platforms and summarized the rules.If you let it go, he will definitely miscarry within seven days.
At this time, Xiao Su suddenly asked, Senior brother, why do constipation En Kim Jong Un Weight Loss N70r 96z45z2n cause red rashes on both sides of the nose and face, and become hot and itchy Li Jianwei was reminded by Du Heng that it was I turned that corner and figured out where I went wrong.But I have experience. If the doctors I brought here are not good enough, I have to come Is Spwin4f6 Cbd Gummies Addictive 119a over from time to time and ask myself to make up my mind.
But after hearing what Sister Li said, he was afraid.As soon as he got to work in the afternoon, Wu Buwei appeared in front of Du Heng.
What s more, the Second Affiliated Hospital of Jinan University recently established a children s hospital.You still need to discuss the specific betrothal gifts and dates.
After everything was arranged, Du Heng left with Mei Dong.Just as he was writing the ink, Du Heng suddenly said, That s it, Director Mei, because tomorrow I have to go to the capital to do something.
It doesn t matter what Du Heng is doing, as long as it doesn t affect my salary, you don t come to the hospital every day and it has nothing to do with us nurses.But I admire you very much. That period a year ago left a deep impression on me.
Wang Shuqiu s father was nervous and uneasy, Why do you have to sleep Isn t it okay to sit like this Du Heng shook his head, No, My medicine contains something to soothe the nerves and wake up the brain.But soon, He understood the meaning in the female doctor s eyes.
What I said this time is true. I was invited by senior last night, and it would be shameful for me not to agree.It was pretentious, and he immediately Experience The Bliss Of Hemp Oil Cbd Gummies Unlocking The Power Of Natures Medicine Cx6z Tts39 said in a serious voice, It s okay to let Xiaokang come, but Director Zheng will also come with him tomorrow and bring more specialties from our hometown.
His eyeballs were nebulized yi, 4 , with a faint green layer attached to them, and the green color could be seen even at the pupil position.Shen Changqing s predecessor was a trainee demon slayer in the Demon Suppression Division, and he was also the lowest level among the demon slayers.
As he said that, Du Heng suddenly became melancholy again, But what excuse can I use If you don t have a reasonable excuse, you might Where Dgwwsds1 Can I Buy Bio Heal Cbd Gummies Rikq offend people, so you might as well not go out.Although we are reluctant to leave such an excellent chief physician, we must respect his choice.
There was a strong wind blowing, and I suddenly felt strange.But listening to Du Heng sum up a disease in such simple words, his inner surprise made him feel the unhappiness caused by Du Heng not giving a face saving rebuttal.
It has an area of 120 square meters, three bedrooms and one living room, and is decorated in a modern and simple style.That group Why Li Jianwei looked at Du Heng s soft smile and laughed.
Jin Juan behaved very steadily, neither impatient nor impatient.If you cripple or kill someone, your conscience will not be at ease for the rest of your life.
I know pediatrics, let alone obstetrics. What I learned the most from my teacher is heart and lung treatment.Look, people who are better than you are still working hard every day, why are you lazy You can t just focus on your senior brother s appearance in front of others and not see how he sweats behind the scenes.
But what if No.3 has something to do with the soaring Qi of Yunlu Academy So is it reasonable to get the attention of the senior management of Yunlu Academy But what is the connection between picking up silver and clearing the sky No.Then he called the court lady to grind with great interest, wrote down the golden sentence about lotus in the letter, and hung it in the study.
Once Jiang Lvzhong was entangled by the Dream Witch, with the Huben Guard alone, who would protect the safety of the governor The powerful silver gongs and copper gongs are the mainstay of this guard.Xu Pingzhi, who was also illiterate, said, Ning Banyan wrote it.
Second, there is a black hand behind the scenes, who is going to push Yang Chuannan as a scapegoat.Although he has locked a general range, it still includes many, many people.
He murmured in a low voice again.Star Observation Building, Bagua Platform.A friend, not an adult, but a friend Xu Qi an sat upright.
The governor is worthy of being a scholar.I read the account book for a long time before I could see some clues.Jiang Lvzhong s eyes lit up, and he smiled at Jin Luo beside him said Xu Ningyan is the darling of the Jiaofang Division, and the oirans are vying for the object of pursuit.
Killing people in the dark will not attract attention.A moment later, the cooks came in with the food in their hands.
Live to die Xu Qi an suddenly understood what Monk Shenshu meant.He stood at the top of the city and looked at it for a while, then ordered Put me down in a hanging basket.
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Sometimes he patrols the streets during the day, and sometimes patrols the streets at night.Governor Zhang was about to go to bed, but had to get up and get dressed helplessly.
After doing this calculation, the time is almost moderate.Everyone bowed with strange expressions and exited the imperial study.
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She picked her up by the neck, put it on her thigh, and beat her up.Human hair murderous intent Following the words of the white clothed warlock, the power of the sky, the terrain, and the power of people condensed into one wave, rushing towards the black robed man.
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The long eyelashes under his closed eyes became even longer, casting a shadow under his eyes.She looked at his arm with a frown, and there were blood spots on the white sleeves.
We have no intention of fighting you, Taoist Master Wanqing.Silly, it s not that you can t leave as a teacher, as long as you leave first If they want to leave, who can stop them.
While scrubbing the wound, he was avoided by the elder brother.She had no choice but to stop her thoughts of approaching, and said sharply to Yu Liao who was holding the sword Life for life, let my sister Susu go, and I will tell you Miss Chen s whereabouts.
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Yu Liao stopped her movement, blinked her eyes slightly and lowered her eyes slightly Ma er, since you regard me as a confidant, don t do such a courtesy.After entering Wugou Mountain, Tan Su no longer tried to test the strength of the bracelet s spiritual power, he flew straight to a mountain peak.
The senior brother shouted so fiercely that both Su Yan er and Meng Xun walked a few steps towards the stage anxiously.Sure enough, it was the two elders of the Zeyang sect.
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Seeing that she changed the subject, Tan Su didn t mention it anymore, got up and looked at her with her head bowed and tidied up, and said, Master, you look so pretty when you smile.