De acuerdo con el estudio global UPS Pulso del Comprador en Línea (UPS Pulse of the Online Shopper), los consumidores en línea alrededor del mundo están comprando en mercados digitales y minoristas internacionales, dependen más de los dispositivos digitales y buscan opciones de entrega alternativas.
El estudio, que analizó los cambios en los hábitos y preferencias de los compradores en línea en seis mercados, incluyendo los Estados Unidos, Asia, Europa, Canadá, México y Brasil, muestra cómo estos cambios conductuales buscan mejores precios y más opciones, así como control y conveniencia. Asimismo, identifica las diferencias geográficas e información esencial para los minoristas sobre la trascendencia cada vez mayor del comercio electrónico hacia más fronteras.
“Conocer a los compradores y cumplir sus demandas es fundamental en este panorama cambiante”, comentó Alan Gershenhorn, director ejecutivo comercial para UPS. “Las compañías deben reconocer que, debido a que la competencia ahora proviene de todas partes del mundo, los consumidores desean maneras diferentes de realizar compras, formas más convenientes de recibirlas y experiencias innovadoras de principio a fin”.
Prácticamente, todos los compradores en línea en los países encuestados realizaron compras en mercados digitales, que son sitios de comercio electrónico para terceros que permiten a múltiples comerciantes vender sus productos. En México, el 99% de los compradores afirmaron haber comprado en un mercado digital, comparado con el 98% en Asia y el 96% en Europa y Canadá. Las razones principales para utilizar dichos mercados son que ofrecen mejores precios, así como envíos gratuitos o con descuento.
El estudio también mostró que la competencia global para los clientes está aumentando, con una cifra importante de compradores en línea en Canadá (83%), Brasil (81%) y México (78%), que compran en tiendas internacionales. En Estados Unidos, casi la mitad (47%) de los consumidores compraron en tiendas internacionales. Las razones por las cuales realizan compras internacionales son principalmente mejores precios y el acceso a productos específicos o exclusivos.
A pesar de que el comercio electrónico ya es una parte establecida del proceso de compra, el estudio documentó dónde y cómo se llevan a cabo esas transacciones: un porcentaje considerablemente más alto de usuarios de teléfonos inteligentes realizaron compras a través de éstos tipos de dispositivos. En Asia, donde las compras móviles son más comunes, el porcentaje de usuarios de teléfonos inteligentes que realizaron una compra móvil se elevó de 55% en el 2015 a 77%. En Europa, donde las compras por teléfonos inteligentes son menos comunes, el porcentaje también aumentó de 28% a 43% durante el mismo periodo.
La mayoría de los compradores globales también utilizan dispositivos móviles para buscar productos, comparar precios, localizar tiendas y rastrear pedidos, por lo cual los minoristas deben dar prioridad a las compras por dispositivos móviles. Por lo menos el 70% de los participantes en todas las regiones utilizaron teléfonos inteligentes para comparar precios al encontrarse dentro de las tiendas.
Por otra parte, los compradores esperan el procesamiento inmediato de sus pedidos en línea y entregas rápidas en todas las regiones; sin embargo, las expectativas respecto a entregas rápidas difieren por país. Los consumidores en Asia, México y Brasil esperan poder realizar pedidos al final de día y aun así ser elegibles para recibirlos el mismo día o al día siguiente.
En todas las regiones, los consumidores realizan devoluciones de sus compras en línea. Los compradores en los Estados Unidos (44%) son los más propensos a devolver sus compras en línea, mientras que los compradores en México son los menos propensos a hacerlo (22%). Cuando existen ambas opciones de devolución, los compradores en Asia y Europa prefieren enviar sus compras en línea a minoristas, comparado con los consumidores en los Estados Unidos, Canadá, México y Brasil, quienes prefieren devolver sus pedidos en línea a una tienda física. Entre aquellos que prefieren enviar sus devoluciones a una tienda física, la facilidad y costo gratuito de las devoluciones son las principales razones de esta preferencia en todas las regiones.
Los nuevos desarrollos en la experiencia minorista que podrían desempeñar un papel en el futuro de la industria incluyen los mercados digitales y las tecnologías nuevas como robots o chatbots, de acuerdo con el estudio. Los consumidores están más abiertos a ciertas tecnologías nuevas en el panorama de la venta minorista, pero son más escépticos respecto a otras. Al preguntarles su opinión sobre los robots dentro de las tiendas, más de la mitad de los consumidores en los Estados Unidos y Canadá no están convencidos, y prefieren interactuar con una persona. Mientras que la asistencia en persona es preferible dentro de las tiendas, los participantes en la encuesta prefieren las opciones de autoservicio en línea. El nivel de comodidad al utilizar chatbots para actividades como obtener información es más alto en los Estados Unidos (65%) y más bajo en México (45%).
El estudio dividió los resultados en tres secciones: Constantes, áreas de la experiencia minorista que siguen siendo importantes año tras año e influyen en los hábitos de compra; Cambiantes, áreas donde los consumidores han mostrado un crecimiento significativo en años recientes; y Emergentes, áreas más nuevas de la venta minorista que podrían desempeñar un papel en la experiencia de compra del futuro. Para más resultados del estudio, visite UPS Pulse of the Online Shopper.
El big data desempeña un papel vital en los procesos de toma de decisiones para las empresas, proporcionando información completa sobre el comportamiento del consumidor.
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Chang Chi s Nascent Soul has two tooth cavities, and black venom is spreading in the tooth cavities.That is to say, Li Yuanba is the master of Zhiyang Sword Intent and can sense this change.
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The last one to attack was Patriarch Jin Kai. He took the longest time to prepare.That s why I called you here this time Uncle Song took out a jade slip and threw it over.
Genius monks have tasks and resources carefully prepared by the sect, and even the skills they practice will be provided according to the most suitable conditions.Demons exist, so self propelled cannons don t have to worry about being discovered and destroyed by other demons.
He understood that it was the previous incident that caused him to have inner demons.He seemed to see the shadow of Jianyi Chongxiao Pavilion.
He wasn t nervous, he had long been used to this happening.If there is no target in front to attract attention, each attack will most likely take away the life of an early Yuanying monk.
Although he looked extremely embarrassed, his eyes were still full of light.In addition to Zuo Ancestor and him, there was also a disciple of Zuo Ancestor and his senior sister Ye Jingxian on the huge flying boat magic weapon.
Many monks who were motivated by profit also started to take a wait and see attitude again.Therefore, all the tests here are conducted according to the standards of the top geniuses among Yuanying monks.
Later, he began to practice the Hundred Thoughts Thousand Returns Technique , trying to divide the spiritual thoughts into more parts, which was of great help to him in controlling the Nine Palaces Sword Formation.Entering the cave, this is a standard cave, consisting of a hall, a study room, a storage room, a training room, a utility room, and a spiritual pet room.
Li Yuanba set up a concealment formation with the fourth grade formation flag in the training room.If he loses this ritual boat, he has lost his face Brother Hu said with a laugh.
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elixirs.It is based on this analysis that the two middle stage Nascent Soul monks from Tianxing Trading Company and Tianwen Sect will stay in Beishu Continent and wait.
Just then, he received a message. After forging a big feud with Li Shiming, he used the sect s intelligence system and spent a lot of Experience the Bliss of Reagan CBD Gummies: A Natural Solution for Relaxation and Wellness
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When the old Marquis was alive, Chen Guogong gave him face, but when the old Marquis died, Chen Guogong turned against him and was ruthless, and even staged a scene in the mourning hall to break off the engagement.What Great Elder Youxia just drew is the rune that opens the entrance to the cave.
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limit, and even made him a disciple of the Sword Intent Chongxiao Pavilion.Just when all the monks launched their attack, the concealment formation lost its effect and the entire team was exposed.
The level of this conflict is a bit high, so you should not participate Brother Hu explained with some worry.He couldn t believe his ears
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These five top grade fourth grade tribulation flying sword magic weapons alone are enough to make any Nascent Soul sword cultivator s heart flutter.His spiritual thoughts entered the Mustard Seed Ring, and he first discovered that this Mustard Seed Ring was much better than his own Mustard Seed Ring, with a larger space and higher quality.
How can these monks, who are considered juniors in Qianhuan Sect, not be nervous and respectful.
The outer edges of the sky swirled around, but did not penetrate deep into it.Xiao Tao stood up and wanted to go. Ye Ling smiled slightly You have a more important task I will leave you dozens of bags of top quality spiritual fruits.
Now I heard that in Laiyang City, both the big city lord, the ancestor of the Xianmen, and Hongtang and the others were eager to find him So Ye Ling immediately made a decision Okay Let s go to Laiyang City together When the time comes, the junior brother will give you generous gifts to ensure that the senior brother and second senior sister will be happy to see you.
This revenge We are irreconcilable She has been enslaving us for another six years and she has been beaten and scolded all the time.I will retreat to attack the realm Any intruders will be killed without mercy Bingdie He bowed in the direction of the thunder pool, and then informed the green and black fish demon to go to Aolai Island to meet the red fire green tail leopard.
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I have seen these people, bring them over, don t mess with anything Ye Ling smiled slightly, He had long expected that Feng Cailing, the ancestor of You Yuexian s sect, would summon them.
Seeing this, the young monk hurriedly said Grandpa Leopard The West Island is deserted and there are very few monsters.But at this moment, the two of them looked at Ye Ling with excitement and relief.
Great Lord of the City Recently, demon cultivators and sea beasts have been gathering at our place.Ye Ling then grew up. After taking a breath, he swallowed five top grade Hundred Meridians Pills and quickly restored his mana.
It seems that they attach great importance to Master Mu s visit.Why do you guys If your family is fighting with Feihuamen to the death, wouldn t you be playing into the hands of the Bei Ze Zong He Yunshou s breath was suffocated, and he said in a muffled voice It s good that you know I think you are a female class, lazy With common knowledge.
According to Luo Chen s visual inspection, this special steelmaking should be much better than ordinary steel in later generations.Cao Yun, who was thinking about finishing his meal quickly, entered the restaurant and sat down at a table.
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We are about to break through to the second rate realm, so don t worry about them.You don t think you have some talent, so you want to compete with me What You don t Do you dare Luo Chen looked at Chu Yang indifferently as if he hadn t seen those looks.
He randomly entered a weapons shop and encountered pattern steel.Seeing that there was no abnormality in his perception, Luo Chen paid close attention to the surrounding situation and turned around to find a chair to sit down.
Fang Yu glanced at the guard, then looked at the stairs with a sullen face and a stern look in his eyes.He just asked, Is it urgent Urgent Luo Chen nodded.
What a good horse If we get this to Zhongdu, we will definitely be able to sell it for a lot of money.Luo Chen, who stopped, finally breathed a sigh of relief.
It can be said that these two families are The uncrowned king of the entire Sin City and even the entire Targan Desert, and the one we killed before was Zong Ningye, the young master of the Zong family.Taoist Master Fu San Princess Mingyue was thoughtful and knew that Luo Chen didn t want to say any more, so she looked at Fu San with a smile and said, Don t Taoists pay attention to fate Taoist Master Fu San is a destined person, so I guess he can t use it.
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corner of the lobby of Tianxiang Building. Chen Ziwei and Xia Zixi, dressed in Xuansu sect Xuanyi, sat at the table and ate slowly.After seeing Luo Chen agree to continue, he directly arranged for his opponent, four strong men from the Colosseum, slowly carrying an iron cage covered with black cloth.
Is there finally a chance It was as if the anger that had been suppressed for thousands of years erupted in his heart, but the sound it made was extremely dull.When doing this kind of thing, no one is willing to reveal their identity blatantly.
Wu Lie looked up and saw an even larger yellow sand petal, wrapping the dragon boat and all of them.Jiang Yuebai wields a gun and fights with Ying Yue s mother blade.
Zheng Chong took two steps forward in shock, Oh no, the canyon is the only way to the teleportation array.The oppressive and dangerous aura permeated the surroundings, making Jiang Yuebai s whole body tense.
At this time, the Eight Armed King Kong roared violently and broke the vines all over his body in an instant.The formation on the mountain wall is combined with the Five Elements Returning True Skill , and the traces are the complete movement route.
On the contrary, you think they will be rejected and looked down upon because they are ugly, and you feel inferior along with them.The flowers are blooming, ready to spit out pollen.
Jiang Yuebai sighed and opened the storage bag hanging on Song Pei er s waist.As for the enemies
When I first formed the elixirs, I was a little frivolous because of the attention I received.
Under the tree, there was also a scarred faced male cultivator wearing leather armor and carrying a broadsword.Buzz The dark red ring of fire swayed silently from Jiang Yuebai s body, and the golden eyed eagle was instantly burned to ashes.
A real storm. Lu Nazhi was lucky that she was awakened by Jiang Yuebai early, otherwise she would definitely die if the situation came to a real life and death crisis.What if I can t cultivate it No, I suddenly felt a little sleepy.
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Tao Fengnian watched helplessly, helpless and could only secretly clench his fists.Could it be that The man behind the Lin Mansion
Jiang Yuebai glanced at him and knew what he was thinking, How many years have you not returned to the sect Uncle, it s been five years.
Sit in an upright posture, chew carefully and slowly when eating, and do not swing your legs, knock the dishes, or pick up the dishes.Mu Tong was surprised that Xue Liuzhi came back without a mortal this time.
Master Guquan was seriously injured. Yesterday, he was reported happy because Deliciously Fit: Unleash the Power of Apple Cider Vinegar Recipe for Weight Loss
he was afraid of hurting the morale of the sect disciples, so he buried the dead disciples in the Falling Star Valley behind Yinfeng Stream today.I also have this medicine. Do you want to take it Jiang Yuebai Leave the Awakening Pill and the Bibo Soul Calming Pill behind, then turn around and leave the cave.
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Jiang Yuebai knelt on the white marble square outside the palace.After half a lifetime of fighting, they had the courage to abandon the court to find the road.
De acuerdo con el estudio global UPS Pulso del Comprador en Línea (UPS Pulse of the Online Shopper), los consumidores en línea alrededor del mundo están comprando en mercados digitales y minoristas internacionales, dependen más de los dispositivos digitales y buscan opciones de entrega alternativas.