De acuerdo con el estudio global UPS Pulso del Comprador en Línea (UPS Pulse of the Online Shopper), los consumidores en línea alrededor del mundo están comprando en mercados digitales y minoristas internacionales, dependen más de los dispositivos digitales y buscan opciones de entrega alternativas.
El estudio, que analizó los cambios en los hábitos y preferencias de los compradores en línea en seis mercados, incluyendo los Estados Unidos, Asia, Europa, Canadá, México y Brasil, muestra cómo estos cambios conductuales buscan mejores precios y más opciones, así como control y conveniencia. Asimismo, identifica las diferencias geográficas e información esencial para los minoristas sobre la trascendencia cada vez mayor del comercio electrónico hacia más fronteras.
“Conocer a los compradores y cumplir sus demandas es fundamental en este panorama cambiante”, comentó Alan Gershenhorn, director ejecutivo comercial para UPS. “Las compañías deben reconocer que, debido a que la competencia ahora proviene de todas partes del mundo, los consumidores desean maneras diferentes de realizar compras, formas más convenientes de recibirlas y experiencias innovadoras de principio a fin”.
Prácticamente, todos los compradores en línea en los países encuestados realizaron compras en mercados digitales, que son sitios de comercio electrónico para terceros que permiten a múltiples comerciantes vender sus productos. En México, el 99% de los compradores afirmaron haber comprado en un mercado digital, comparado con el 98% en Asia y el 96% en Europa y Canadá. Las razones principales para utilizar dichos mercados son que ofrecen mejores precios, así como envíos gratuitos o con descuento.
El estudio también mostró que la competencia global para los clientes está aumentando, con una cifra importante de compradores en línea en Canadá (83%), Brasil (81%) y México (78%), que compran en tiendas internacionales. En Estados Unidos, casi la mitad (47%) de los consumidores compraron en tiendas internacionales. Las razones por las cuales realizan compras internacionales son principalmente mejores precios y el acceso a productos específicos o exclusivos.
A pesar de que el comercio electrónico ya es una parte establecida del proceso de compra, el estudio documentó dónde y cómo se llevan a cabo esas transacciones: un porcentaje considerablemente más alto de usuarios de teléfonos inteligentes realizaron compras a través de éstos tipos de dispositivos. En Asia, donde las compras móviles son más comunes, el porcentaje de usuarios de teléfonos inteligentes que realizaron una compra móvil se elevó de 55% en el 2015 a 77%. En Europa, donde las compras por teléfonos inteligentes son menos comunes, el porcentaje también aumentó de 28% a 43% durante el mismo periodo.
La mayoría de los compradores globales también utilizan dispositivos móviles para buscar productos, comparar precios, localizar tiendas y rastrear pedidos, por lo cual los minoristas deben dar prioridad a las compras por dispositivos móviles. Por lo menos el 70% de los participantes en todas las regiones utilizaron teléfonos inteligentes para comparar precios al encontrarse dentro de las tiendas.
Por otra parte, los compradores esperan el procesamiento inmediato de sus pedidos en línea y entregas rápidas en todas las regiones; sin embargo, las expectativas respecto a entregas rápidas difieren por país. Los consumidores en Asia, México y Brasil esperan poder realizar pedidos al final de día y aun así ser elegibles para recibirlos el mismo día o al día siguiente.
En todas las regiones, los consumidores realizan devoluciones de sus compras en línea. Los compradores en los Estados Unidos (44%) son los más propensos a devolver sus compras en línea, mientras que los compradores en México son los menos propensos a hacerlo (22%). Cuando existen ambas opciones de devolución, los compradores en Asia y Europa prefieren enviar sus compras en línea a minoristas, comparado con los consumidores en los Estados Unidos, Canadá, México y Brasil, quienes prefieren devolver sus pedidos en línea a una tienda física. Entre aquellos que prefieren enviar sus devoluciones a una tienda física, la facilidad y costo gratuito de las devoluciones son las principales razones de esta preferencia en todas las regiones.
Los nuevos desarrollos en la experiencia minorista que podrían desempeñar un papel en el futuro de la industria incluyen los mercados digitales y las tecnologías nuevas como robots o chatbots, de acuerdo con el estudio. Los consumidores están más abiertos a ciertas tecnologías nuevas en el panorama de la venta minorista, pero son más escépticos respecto a otras. Al preguntarles su opinión sobre los robots dentro de las tiendas, más de la mitad de los consumidores en los Estados Unidos y Canadá no están convencidos, y prefieren interactuar con una persona. Mientras que la asistencia en persona es preferible dentro de las tiendas, los participantes en la encuesta prefieren las opciones de autoservicio en línea. El nivel de comodidad al utilizar chatbots para actividades como obtener información es más alto en los Estados Unidos (65%) y más bajo en México (45%).
El estudio dividió los resultados en tres secciones: Constantes, áreas de la experiencia minorista que siguen siendo importantes año tras año e influyen en los hábitos de compra; Cambiantes, áreas donde los consumidores han mostrado un crecimiento significativo en años recientes; y Emergentes, áreas más nuevas de la venta minorista que podrían desempeñar un papel en la experiencia de compra del futuro. Para más resultados del estudio, visite UPS Pulse of the Online Shopper.
Los entrevistados para este reporte coinciden en afirmar que la asociación con un 3PL integral experto, sea en gestión de operaciones como de bienes raíces, puede proporcionar una solución perfecta y potente.
They will not give us Daxia face. If they take action against us Daxia soldiers, will we go to war with Snake Eyes State
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leaders, you say one thing, and I say the same thing.Once
twice
in just a few seconds. Lin Beichen has tried it no less than a dozen times.
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more difficult to formulate what can we do about it Time passed very quickly, and in the blink of an eye, there were less than two minutes left before the agreed fifteen minutes.
All sign confidentiality agreements, especially those hostages who are with classmate Lin Beichen, and I will let the agents help you deal with them.Basically, they are photos of people and landscapes where the poster went on a trip to the mountains and rivers, trying to express that he is the person in the painting However, the most popular video in the topic is the short video of the creator of the landscape and figure sketch.
The distance between the two is getting closer and closer.All police officers from the Criminal Police Team of Wulingshan Police Station have quietly arrived at Wulingshan.
However, fortunately, he was not carried away and knew where he was now, so he did not try it immediately.It turned out that he was going to Wuling Mountain for camping.
He had been paying attention to the Internet. Before making the call, he thought about it for a long time and couldn t think of a reason.A murderer in Guangzhou, and a murderer in Heilongjiang
How did these two people from different parts of the world get together And engaged in child trafficking The police didn t understand.
This specialty supermarket is quite big. Although it only has one floor, it is at least over 200 square meters in size.Zou Huaide shook his How Royal Keto Gummies Can Boost Your Weight Loss
head and said That kid has never seen us, even if he found us, it would be wrong.
After speaking, he patted Zhou Tiezhu on the shoulder and returned to the cave.I m afraid there will be someone tonight. Sleepless nights.
It was just that the fire element had reached the third level and its high temperature resistance had improved, so he could not detect the surrounding heat.But, it s too late Before they could make any move, two balls of golden light hit them accurately.
Hearing this, everyone froze. Big move. The female doctor said it euphemistically, but they could all understand what she meant Lin Beichen would probably die Shot in multiple places how so What happened in the supermarket Although they haven t seen the injuries on Lin Beichen s back, they can imagine them from the doctor s description.
From this point of view, the target of the other party is me.When Han Yuan saw that he was being ignored, he was so angry that he didn t bother to clean up.
In the dense forest Since he can t grow wings and fly away, he can only walk up the mountain from here End of Chapter You mean, Lin Beichen will continue climbing up the mountain from here It s not that Hao Liena doesn t mean it.Although Lin Beichen did not have a system, he felt inexplicably involved and began to think about how to fulfill his talent
After pondering for a long time, as he slowly raised his head lying on the desk and moved his eyes upward, he saw rows and rows of textbooks and test papers lined up on the bookshelf The Benefits and Effectiveness of Platinum CBD Gummies for Overall Well-being (lStHX)
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Taoism There is a way to solve the problem of state of mind.Son, how could you run out so early in the morning without saying a word Do you know that your mother and I are worried to death I know, I know, I know I was wrong, next time
it won t be right, There won t be a next time If you re sensible, tell your mother the same thing when you get home.
Going out The counselor did not approve the leave immediately and asked, Classmate Lin Beichen, where are you going How many The Benefits and Effectiveness of Biocore CBD Gummies for Stress Relief and Wellness (uSdij)
days are you going to go There was no problem in asking for leave.Good guy, you are really good at blowing. You have turned traditional martial arts into a fairy art.
However, the two of them are too young. If there are senior people here, they can see that these two young people are actually deliberately putting on airs.The assistant was relieved Yes, the total amount of money can be up to two to three hundred million, but if you can recognize the Ye family, you will get more than that.
Qin Feng said expressionlessly, Slow down. Then, Liang Jing took Liang Rong and left first.As the only witness, she did not come forward to identify Qin Feng.
She cautiously walked to Qin Feng and advised Qin Feng, how about we leave first I have heard my father say before that the man behind Sister Qing is not to be messed with, he is a life threatening lunatic.Miss Shark Keto Gummies: A Proven Solution for Your Weight Loss Journey
Haiyuan, I have said before that only the winner is worthy of being the owner of the Black Forest.
Even if you join the Martial Alliance, Master and I will be powerful Recommended, in the end it s just to make wedding clothes for others, sooner or later it will be buried, forget it if you don t go
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But I don t know why, but fate has brought them together, and sooner or later they will be on opposite sides.An Jiuxiao s eyes were red, and he nodded bitterly I can be sure that he was one of those people at that time.
After her whole life, With the property that her fathers worked hard for her, she has a stunning face.She was in constant pain at this moment, as if she had predicted what kind of ending she would have, with a look of despair.
On one side were Su Peipei and the eight or nine backbones of the Qinghai Group, and on the other were several contractors headed by Du Tianhu and their cronies.After a long pause, there were eight more wailing people on the ground, but Qin Feng was not among them.
You Martial Arts Temple With his name still intimidating some people, let alone the special team.You mean, you didn t blame me How could I blame you It s too late to like you.
So this time they started directly from inside Qinghai and caught Chen Chuqing off guard.She didn t understand, it was already at this point, why did Qin Feng still want to fight in the ring Qin Feng looked indifferent, glanced at her and said, Do you believe it or not, after I come on the stage, Chu Tiankuo will give up his seat Blow Blow again How can I be so blind that I like 7 Innovative Ways to Lose Weight in 2025: Does Wrapping Feet in Apple Cider Vinegar Work?
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It seems that the demon s cultivation method cannot be used for reference.We have an appointment with a few friends in Lishan City.
Mu Wushuang stretched his neck and stepped forward to look forward, and asked casually, Is that Jiang Yuebai very powerful There are two brushes in fighting skills.The West Sea used to be vast and boundless, but now the West Sea can be seen beyond the void at a glance.
Ji Xiang has been eating well over the years and advancing quickly, and with the rewards given to him by Xie Jingshan, he quietly tore a hole in the mountain guarding formation that Master Tie had not fully mobilized.I have heard about this too. In the past, it was said that the Quicksand Area was in chaos, but Tranquil Vibe CBD Gummies Reviews: Benefits, Side Effects, and User Experiences
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The invisible auras collide fiercely, refusing to give in to each other.If she hadn t lowered her salary, she wouldn t have been able to squeeze into Shushan Tower.
Me Treat me differently I refuse to accept it Anami, you are ugly Then you are ugly too
Ouch Xie Jingshan, I will kill you When Lu Nanzhi and Shen Huaixi came to visit Xie Jingshan, they heard chickens in the house.Also, the Xianzhi clan has followed suit since ancient times.
Several people nearby looked at Jiang Yuebai in surprise and couldn t help but rub their eyes.How about
I give you another earth level skill that I have taught myself as a deposit Jiang Yuebai could see that this person really needs to be repaired.
In front of him. Cang Huo s eyes were a little red, Isn t it quite cliche I like to write stories like this in CBD Blue Gummies for ED: Benefits, Reviews, and Guide
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Qi Ming, Qi Yue, Guo Zhen and Hong Tao, they also refined several magical weapons and elixirs.Is it really unnecessary to ask the ancestor for instructions The big shopkeeper looked at the busy guys, including a few temporary hired foreigners.
Jiang Yuebai was stunned because he suppressed me and refused to make a move.Regardless of being injured, she tried to retreat far away from the four eared monkey.
Ning Zhiyuan frowned, It s hard for a strong dragon to defeat a local snake.The Dragon Shepherd s main method of fighting enemies relies heavily on dragons.
Dead wood rejuvenates Shen Huaixi s voice came from behind the three people, and a green light wrapped around the three people s bodies like a ribbon, making all three people s pain disappear and their strength doubled.Jiang Yuebai offered a lotus platform and hung it above the hole, sucking all the remaining earth vein aura into the lotus platform.
I m fine Xie Jingshan gritted his teeth. Hold on Jiang Yuebai frowned.Later, he even began cross species grafting, grafting animal bones onto himself.
Click Bing Chi tried his best and used his last strength to smash the barrier in front of Zhu Jiuyou.You rat
make a price Jiang Yuebai glanced at him, Jixiang is not for sale.
Jiang Yuebai remembered that Song Zhiang, like Xie Jingshan, both had single fire spiritual roots.As for you, you need mature fairy mushrooms to heal your injuries, right Long nodded.
It was difficult to have a command. Satisfactory answer.Then. Now
There was a sudden faint vibration on the ground, and both of them were keenly aware of it and looked at each other.
Speaking of which, if this kid Jingshan cannot buy the entire earth spirit world in the future, he will be sorry for me and his father
and his good mother s bloodline Luo Tingzong smiled, Children and grandchildren will have their own blessings.Jiang Yuebai and Shen Huaixi walked around Yu Xiao, and Shen Huaixi quickly checked Yu Xiao s injuries.
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If I keep running like this
I am not struck by lightning, but I am exhausted Sun Chao took a look.Lin Beichen was in the gymnasium at the time. It was red in color and soaked all over, looking quite scary.
at this time. A huge bolt of lightning suddenly split open the pitch black sky, and the shape of leaf veins gradually emerged in the air, and then gradually disappeared.What is Lin Beichen doing now Yes, he hasn t moved for such a long time.
Good guy It s so lively. At this moment, he finally understood why so many people suddenly knew about his interview.When he closed his eyes, Lin Beichen was surprised Here he felt the element of fire as well as the element of electricity Of course, in comparison, the concentration of fire elements here is several times higher than that of electric elements.
This guy is too aggressive Is it because Lin Elevate Well CBD Gummies: A Comprehensive Guide to Enhancing Your Wellness
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8 meters, but still a little fat, while he was just over 1.When he thought of this, his eyes lit up when he looked at the corpses on the ground.
Eyes facing each other. His eyes were full of shock and confusion.They feel more and more pressure What s going on This battle
Have we violated the laws of heaven The unknown is the fear The three people who didn t know what was going on felt that their hearts were about to jump out of their throats.
A child as young as Tang Ru must be frightened. Thinking of how well behaved the little girl who had been through the same trouble with Canna CBD Gummies: A Comprehensive Guide to Their Benefits and Uses
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The most popular Weibo post with the most likes and comments is the full video of Lin Qian interviewing Lin Beichen released by Apex Test Drive CBD Gummies Reviews: Benefits, Side Effects, and User Experiences
the official Weibo account of the Dongshan Provincial Department of Education.Soon, there was a reply in the group. Wu You Good guy, you are coming back.
Zhou Ya Zhou Ya is not only the class beauty of Class 7, but also the school beauty of Beishan No.He picked it up and observed it carefully. After some verification, he finally confirmed the authenticity of the document.
They are separated from each other, but they blend into each other, filling this chaotic space This feeling
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Eager to express herself, she choked for a long time, and finally said You are like a hidden master You, you have watched too much TV, and you are a hidden master The old man fondly touched the little girl s head, but his eyes did not change.At this moment, the two of them didn t look like a couple at all, but more like strangers who didn t know each other well.
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shocked him was of course the natural power of the lightning, but what surprised him was that he found that the lightning struck straight at the head of the person not far away F ck The man was startled, his pupils shrank suddenly in response, and the hairs all over his body exploded.
The sky is vast and the earth is vast and boundless Before this, although Lin Beichen had a heaven defying understanding and studied the methods of cultivation, he always had scruples, looked forward and backward, and hid this matter, so that his state of mind was not clear.
De acuerdo con el estudio global UPS Pulso del Comprador en Línea (UPS Pulse of the Online Shopper), los consumidores en línea alrededor del mundo están comprando en mercados digitales y minoristas internacionales, dependen más de los dispositivos digitales y buscan opciones de entrega alternativas.