De acuerdo con el estudio global UPS Pulso del Comprador en Línea (UPS Pulse of the Online Shopper), los consumidores en línea alrededor del mundo están comprando en mercados digitales y minoristas internacionales, dependen más de los dispositivos digitales y buscan opciones de entrega alternativas.
El estudio, que analizó los cambios en los hábitos y preferencias de los compradores en línea en seis mercados, incluyendo los Estados Unidos, Asia, Europa, Canadá, México y Brasil, muestra cómo estos cambios conductuales buscan mejores precios y más opciones, así como control y conveniencia. Asimismo, identifica las diferencias geográficas e información esencial para los minoristas sobre la trascendencia cada vez mayor del comercio electrónico hacia más fronteras.
“Conocer a los compradores y cumplir sus demandas es fundamental en este panorama cambiante”, comentó Alan Gershenhorn, director ejecutivo comercial para UPS. “Las compañías deben reconocer que, debido a que la competencia ahora proviene de todas partes del mundo, los consumidores desean maneras diferentes de realizar compras, formas más convenientes de recibirlas y experiencias innovadoras de principio a fin”.
Prácticamente, todos los compradores en línea en los países encuestados realizaron compras en mercados digitales, que son sitios de comercio electrónico para terceros que permiten a múltiples comerciantes vender sus productos. En México, el 99% de los compradores afirmaron haber comprado en un mercado digital, comparado con el 98% en Asia y el 96% en Europa y Canadá. Las razones principales para utilizar dichos mercados son que ofrecen mejores precios, así como envíos gratuitos o con descuento.
El estudio también mostró que la competencia global para los clientes está aumentando, con una cifra importante de compradores en línea en Canadá (83%), Brasil (81%) y México (78%), que compran en tiendas internacionales. En Estados Unidos, casi la mitad (47%) de los consumidores compraron en tiendas internacionales. Las razones por las cuales realizan compras internacionales son principalmente mejores precios y el acceso a productos específicos o exclusivos.
A pesar de que el comercio electrónico ya es una parte establecida del proceso de compra, el estudio documentó dónde y cómo se llevan a cabo esas transacciones: un porcentaje considerablemente más alto de usuarios de teléfonos inteligentes realizaron compras a través de éstos tipos de dispositivos. En Asia, donde las compras móviles son más comunes, el porcentaje de usuarios de teléfonos inteligentes que realizaron una compra móvil se elevó de 55% en el 2015 a 77%. En Europa, donde las compras por teléfonos inteligentes son menos comunes, el porcentaje también aumentó de 28% a 43% durante el mismo periodo.
La mayoría de los compradores globales también utilizan dispositivos móviles para buscar productos, comparar precios, localizar tiendas y rastrear pedidos, por lo cual los minoristas deben dar prioridad a las compras por dispositivos móviles. Por lo menos el 70% de los participantes en todas las regiones utilizaron teléfonos inteligentes para comparar precios al encontrarse dentro de las tiendas.
Por otra parte, los compradores esperan el procesamiento inmediato de sus pedidos en línea y entregas rápidas en todas las regiones; sin embargo, las expectativas respecto a entregas rápidas difieren por país. Los consumidores en Asia, México y Brasil esperan poder realizar pedidos al final de día y aun así ser elegibles para recibirlos el mismo día o al día siguiente.
En todas las regiones, los consumidores realizan devoluciones de sus compras en línea. Los compradores en los Estados Unidos (44%) son los más propensos a devolver sus compras en línea, mientras que los compradores en México son los menos propensos a hacerlo (22%). Cuando existen ambas opciones de devolución, los compradores en Asia y Europa prefieren enviar sus compras en línea a minoristas, comparado con los consumidores en los Estados Unidos, Canadá, México y Brasil, quienes prefieren devolver sus pedidos en línea a una tienda física. Entre aquellos que prefieren enviar sus devoluciones a una tienda física, la facilidad y costo gratuito de las devoluciones son las principales razones de esta preferencia en todas las regiones.
Los nuevos desarrollos en la experiencia minorista que podrían desempeñar un papel en el futuro de la industria incluyen los mercados digitales y las tecnologías nuevas como robots o chatbots, de acuerdo con el estudio. Los consumidores están más abiertos a ciertas tecnologías nuevas en el panorama de la venta minorista, pero son más escépticos respecto a otras. Al preguntarles su opinión sobre los robots dentro de las tiendas, más de la mitad de los consumidores en los Estados Unidos y Canadá no están convencidos, y prefieren interactuar con una persona. Mientras que la asistencia en persona es preferible dentro de las tiendas, los participantes en la encuesta prefieren las opciones de autoservicio en línea. El nivel de comodidad al utilizar chatbots para actividades como obtener información es más alto en los Estados Unidos (65%) y más bajo en México (45%).
El estudio dividió los resultados en tres secciones: Constantes, áreas de la experiencia minorista que siguen siendo importantes año tras año e influyen en los hábitos de compra; Cambiantes, áreas donde los consumidores han mostrado un crecimiento significativo en años recientes; y Emergentes, áreas más nuevas de la venta minorista que podrían desempeñar un papel en la experiencia de compra del futuro. Para más resultados del estudio, visite UPS Pulse of the Online Shopper.
La tecnología actual puede ayudar a desarrollar y sostener modelos de negocios nuevos y se ha vuelto cada vez más sofisticada. La puerta se abre y es el momento de ingresar.
Esta nueva dinámica exigirá un servicio al cliente mucho más riguroso, ágil y expedito, especialmente porque las nuevas generaciones realizan un uso más intensivo de los dispositivos como teléfonos inteligentes, tabletas o computadoras portátiles.
Los servicios de monitoreo de condiciones de HID permiten a las organizaciones generar un análisis predictivo y práctico para lograr un desempeño óptimo de máquinas expendedoras, cintas transportadoras, sistemas de calefacción y refrigeración y equipos médicos, entre muchos otros equipos.
La donación de Bayer fue el primer cargamento recibido en almacenamiento seguro en la Ciudad de México donado por Kuehne + Nagel International, que servirá como centro principal de logística para Direct Relief México.
If so, wouldn t it be that he missed the opportunity.Hearing those words, Yang Tang s face turned ashen, you knew that you lost everything in a flash, your heart was full of anger at this moment, but there was nothing you could do.
After Ning Lin heard this, he was about to leave immediately, but Chen Ping stopped him and said, Don t go, just order someone to call up the soldiers, and pull these guys out for a public trial.Mrs. Jin s name Is New My This 5d2qd1g Body sounds very soft and strong, and even on the inside, she looks completely opposite to Kong Feihong.
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After observing the scene of the island, Lin Haoming also issued orders to his soldiers who had already lined up neatly Divide into twelve teams, explore in twelve directions, and gather on the beach in the afternoon.They are all supported by plank roads, so when the army went north, only a few thousand people went to That Weight Her Lainey Achieve Loss Wilson Helped Tips Guzpas64v Success destroy the plank roads.
The news quickly spread to Wei Nao. As the king of Great Wei, Weight Revealed James How Kevin Diet His Lost Plan Fitness Q8cr4b And he was naturally very excited and rewarded a group of generals, among which Wei Xiao was also named the king of Xiaoyi County.In the eyes, I lost contact with the Sharktank Keto To Gummies Hype They The V8u1zpu7n Live Do Up other gods, and I was told to leave, and after that, Lin Haoming did not kill them all, because of continuous fighting, Xiaojia was not tired, and Lin Haoming also passed on what he saw and heard to others.
Lin Haoming estimated that the island would not exceed three square kilometers, but You can also let the boats dock to let people relax temporarily.Lin Haoming had received the news long before the warship docked, and even if I hadn t received the news, I would have let the warship dock without hesitation.
Thinking that Shun wanted him to deal with Dayu, Zu an directly suppressed this idea.What are you doing The girls were shocked and angry, never expecting that she would launch a surprise attack.
It directly abolishes our disciple, so that he will not be able to participate in the competition later.A heartbroken man Xia Jie was taken aback for a moment, and then he realized that he couldn t help being furious, Okay, okay, no wonder Shangtang was always anticipating the enemy s plans and doing everything like a bamboo shoot.
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At this time, it was discovered that this mountain was in the middle of Daze, lush and endless.By the way, why are you looking for sacrificial wine Chu Chuyan suddenly remembered and asked curiously.
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Others don t know about the seventh place in the gold medal.The officials looked at each other, this is really a bit difficult to answer.
Qiu Honglei withdrew her hand angrily Master, I found that you are a little different from before.Seeing the queen getting angry, Eunuch Lu hurriedly said flatteringly.
Seeing Naturally Loss Paula 0nswf It And Lost Weight Off She Kept Deen How Pounds that he was so persistent, the Little Demon Empress didn t say anything, and was soon lost in another wave of violent wind and waves.Fortunately, Zhang Xie didn t keep him waiting long, and soon came out wearing a piece of clothing.
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It seems that there is nothing wrong with staying in this world.Yuyanluo wanted to establish a new snake clan office in the royal court together with Xingnu, and the Little Demon Empress gave them a new Calories Apple Mixing Vinegar With Burns Cider What Y67j34fyi Daily mansion and other rewards, and the rest of the things needed to be handled by their master and servant.
Yu Yanluo s eyes lit up, although she knew it was a way for the other party to buy people s hearts, she still couldn t help being happy.Xie Daoyun was surprised Could it be that there will be a problem with the national teacher If this news gets out, it will be shocking.
Once she returns to the normal world, her methods will not work.
After doing this, he breathed a sigh of relief. Because he was wearing a half level armor, and this light was emitted by that armor.Having been confirmed, the six Dark Red Dragons were all ecstatic.
And once the fusion is completed, the Thunder and Lightning Martial Soul will be condensed.So the next moment, he and Zero shot together, pulled up the Zilei Shenzhu and Obito together, and quickly implanted it into the space of the mysterious little sword.
Because Tianyouque s huge palm was pierced by Lin Xuan, and a transparent blood hole appeared.The next moment, a strange scene appeared. Everything around began to burn quickly, without a sound, and just disappeared into the air.
Looking for death, you dare to touch me Duan Feng went crazy.But now, she wants to watch the Lin family suffer. How does this make him explain to Loss Khloe Nutrition Xa8 Through Kardashian Weight Fitness Transforming Lin Xuan in the future The two envoys on the left and right laughed grimly, and slowly came to the vicinity of the spirit boat.
The blood boiling king s family is the top force on the Tianwu Continent, and it is Roll Weight Body Achieve Loss Fat Your New These 5ttlxk4 With Dream Jelly an existence that everyone can only look up to.Indeed, among all the princes, the third prince is the strongest, but Princess Dieyi is a bit weaker than the third prince.
And Lin Xuan was placed with high hopes by him. He planned to train Lin Xuan to become a great emperor.A person is a sevenfold venerable. The other party s aura seemed to be around the Venerable Sixth Heavenly Layer.
What kind of method is this so powerful As a king, it naturally knew the horror of this method.I will fight here to subdue the entire Blood Region Proven Qbpr5c6v9 How Lose For Body Fat To Tips as soon as possible.
No, thank you Brother Luo for your kindness, I can still solve this small matter.When the two of them were far away, the dark red dragon asked excitedly Boy, do you have any ideas I do have some ideas, but I just don t know if they will succeed.
Because although the Daxuan Empire is powerful, it is much inferior to the Holy Land, at most it is only comparable to those affiliated sects of the Holy Behind 6qfnl79f Trick The Loss Secret John Weight Goodmans Transformation Simple His Whats Land.His lungs were about to explode, because in his opinion, he had already made concessions, but the other party still refused to budge.
What s more, this force is so terrifying that it pierced his hand.This is a gorgeous dividing line br This is the blow of the seven fold venerable anger, and the two of them couldn t resist it at all.
Peng s grab directly slapped the huge flame lizard, With Keto Results Her Weight Ugvp5 Lose You Did How Spices Ice Could Achieve Acv and immediately shattered its head, causing countless flames to scatter all over the ground.Qicheng is not the same as the red lotus armor Lin Xuan was moved, and then quickly cut his palm and put the blue stone on the wound.
Hmph, little black dragon, you can t remember, but this emperor easily sent For Fasting Pe Upi3up Loss Intermittent En Weight you flying.He wanted to see if his father had left the Valley of All Souls, and he was still beautiful and silent.
Crystal beads. This time, Lin Haoming passed through a light gate again, but this time after Lin Haoming Keto Now Ketosis C1b0i9q5 Never Shark Or For Tanks Now saw his surroundings clearly, he unexpectedly discovered that someone had already come to this palace first.Lin Haoming said with a smile. Hehe, Fellow Daoist Lin is really good at being a man.
After a few rounds, the desolate beast also found that the sharp light from its tentacles didn t seem to have any A Cider Ultimate Weight Lose Day D0j8fk Guide To The Much Vinegar How Apple effect, and then opened its mouth, and directly sprayed a black mist from the mouth.Seeing that Lin Haoming had actually withdrawn the magic circle, the girl was also taken aback, and narrowed her eyes looking at Lin Haoming.
Who are you Zhang Dao looked at the woman who appeared and asked again.Qiu Yulan, you can plan to catch Ren Tiancong, so why can t we come and catch you A deep voice sounded, and the breath that was faintly present burst out in an instant.
Now Day A Wv06hzi that so many years have passed, Zhao Keming has also reached the peak of the Nascent Soul Stage Dzogchen, and he can display this treasure.Fortunately, Lin Haoming is not afraid of them now, and Bi Lin and Ang Tian have some friendship with him, so after finding Bi Lin, he asked him to contact these Nascent Soul Dzogchen demon cultivators to discuss this matter, after all The treasures of Tianmomen are limited, so I took some out by myself.
The purple black flames are impenetrable by water and fire, but when poured by the ink like water column, it seems that ordinary flames encounter water, and a puff of steam immediately emerges.And the flames spread all over. Although this was a probing attack, he For Vinegar Cider Drinks Fat Apple Re5tr Loss Recipes Autumn didn t expect the opponent to be proficient in such a strange flame.
This is the Miexian Orb, a one time treasure similar to the pilizi refined by the monks of the upper realm.The Yaozu seldom used it, but they didn t expect that there would be two corpse wolves in front of them, and looking at the aura of the two corpse wolves, they also 3cl She Elliott Yes Weight Missy Her To Loss Said looked like the peak of the late Nascent Soul, which was not so easy to deal with.
Take a retreat and do something of your own. This retreat time is very short, but Zqsdmz0 Key Loss Gummy Big The Christina Reveal Aguilera Is This Weight The Her Story To Lin Haoming sorted out some of the gains in the past two hundred years, not only the items, but also the problems of exercises and cultivation, and also determined the goal of his cultivation.To be continued. The fastest update Fayuan has already played several magic formulas at this time, a soft white halo exudes from his body, with a staff in his hand across his chest, he is obviously ready.
A level higher than two great realms, that is the Tongtian Lingbao.If that s the case, then don t say it Lin Haoming s eyes flashed coldly, and he followed his fingers, and a silk thread came to He Shengmo, and before he had the slightest reaction, he pulled him tightly bound.
People, but if you want to join the Cailing Sect rashly, the fairy will always give me some time to think about it.The cold flame bead rushed up again with the billowing white flames, unexpectedly staring at the purple flames all of a sudden, and the cold flame bead passed through the flames and headed directly towards the purple flames.
However, Lin Haoming took out a bottle of elixir from his bosom, handed it to him, and said, This elixir can help you cultivate to the peak of the Qi refining stage.Senior, can you go out now Lin Haoming asked pretending to think about her.
Keys, as for the indestructible crystal beads, I only have sixteen here, you can exchange them for two copper keys.The desolate beast s continuous shots have no effect.
De acuerdo con el estudio global UPS Pulso del Comprador en Línea (UPS Pulse of the Online Shopper), los consumidores en línea alrededor del mundo están comprando en mercados digitales y minoristas internacionales, dependen más de los dispositivos digitales y buscan opciones de entrega alternativas.