En un mundo guiado por la tecnología y los datos, las marcas se esfuerzan en entender mejor a sus consumidores, recopilando información que les ayude a reforzar la relación con sus clientes. Esto es algo que los clientes saben muy bien y están dispuestos a brindar de primera mano con la condición de que las empresas les garanticen experiencias de compra y de servicio a su medida. De hecho, 89% de los mexicanos está abierto a compartir directamente sus datos a empresas locales y 86% a marcas internacionales, reveló la SAP Hybris Consumer Insights Survey.
Dicha encuesta recopiló estadísticas de más de tres mil personas en México, Colombia y Brasil, además de respuestas de 20 mil consumidores a nivel global para conocer cómo es la relación entre las marcas y sus clientes, poniendo énfasis en aspectos importantes sobre los datos, la privacidad y la atención.
En el caso de México, la opinión de un millar de encuestados indicó que los consumidores en el país son unos de los más abiertos con las empresas a nivel global:
57% compartiría su historial de compras y preferencias a cambio de una atención a cliente excepcional.
61% están felices de compartir su correo electrónico con las marcas; la media entre los consumidores globales es de 55%.
45% comparte su número de celular gustosamente, en contraste del 32% entre los otros países encuestados.
37% compartiría información sobre sus ingresos mensuales y 28% su ubicación en tiempo real, en contraste con la media global de 24% y 22%, respectivamente.
Los mexicanos muestran un sólida relación con marcas que les dan beneficios por su lealtad y preferencia —68% espera recibir alguna sorpresa, descuento o regalo; 48% cualquier otro tipo se servicios añadido—. Sin embargo, no dejan de darle relevancia a cómo y por qué utilizan la información que comparten: 56% espera que las marcas sean transparentes sobre cómo usan sus datos. La confianza y las experiencias de compra sin complicaciones son otros dos aspectos importantes. La encuesta indicó que 84% cortará cualquier relación con las empresas si utilizan sus datos sin su consentimiento, mientras que 49% dijo que las promociones, inconsistencies en tiendas y el portal en línea son una razón para no realizar la compra.
Por otro lado, la fuerte tendencia hacia la movilidad y el uso generalizado de redes sociales son un escenario que no puede dejarse de tomar en cuenta, sobre todo al considerar que un reporte de IAB México y Millward Brown aseguró que 92% de los encuestados en México considera que internet forma parte de su vida cotidiana y el 61% sigue al menos una marca en redes sociales para mantenerse actualizado de novedades, promociones y descuentos, y las opiniones de otros internautas.
Bajo esta línea, el social media es más que sólo un espacios para compartir selfies e instantes de su día a día, también es un frente más para la atención a cliente. Ahí, las marcas están siempre interactuando con las personas y tienen un medio para cumplir las expectativas de rapidez que exigen los consumidores mexicanos. De acuerdo al estudio de SAP, el 95% de los encuestados espera tener respuesta por parte de las marcas en al menos 24 horas, 69% en un plazo de tres horas o menos y 47% espera una respuesta en un rango de una hora. Esto los hace unos de los más demandantes a nivel global.
Desarrollar, mantener y mejorar la relación cliente-marca es un dilema para los negocios que están sumergidos en una gran cantidad de datos e inmediatez. Sin embargo, Andre Pereira, director regional de Marketing para Brasil y Latinoamérica de SAP Hybris, remarca que la comunicación es la clave para una relación exitosa. “Los consumidores alrededor del mundo han demostrado que, en una economía digital, el poder está en sus manos. Pero depende de las marcas forjar relaciones más sólidas. No importa cómo o cuándo interactúen con sus clientes, deben mostrarle que entienden qué es lo que desean. Cada interacción provee información, lo que debe ser utilizado para entregar un acercamiento más personal del servicio a cliente”, concluyó.
Soluciones en la nube permiten a las empresas ofrecer una experiencia omnicanal, así como la capacidad de mejorar la configuración del proceso de compra-venta.
El acompañamiento es crucial para un mejor funcionamiento de un sistema administrativo, pero por lo regular la consultoría es poco valorada, ya que se piensa que es innecesaria o cara.
Con los cambios que la ley federal establece, los productores y procesadores de alimentos están en primera línea aceptando una responsabilidad significativa por la inocuidad de los alimentos.
Superar los cuellos de botella en la cadena de suministro requiere un enfoque integral. Desde la identificación de problemas hasta la implementación de tecnologías y la contratación de personal adicional, las estrategias deben adaptarse a las necesidades específicas de cada empresa. La inversión en tecnologías innovadoras y la colaboración con expertos en logística son pasos clave hacia una cadena de suministro fluida y eficiente. Con un enfoque proactivo, las empresas pueden anticipar desafíos y garantizar un flujo continuo de productos hacia sus clientes.
Ma Junhao, the central disciple of the Yin Yang Sect, snorted indifferently.The spiritual power radiated brightly, more than a foot long, and it shot towards Wei Dingguo.
Isn t there a country What about the country s policies Qing Yi asked with some confusion.You have successfully angered a strong man in the Shenzang Realm.
Want to cause trouble at this auction Even if you are the leader of a force, you can t get out of Chaotian Tower The old man shouted domineeringly.I saw that Ye Fei adjusted his mental state and filtered the steps of the Transformation Pill thousands of times in his mind.
Finally, I met a big customer, who was also extremely attentive.The moisture around Ye Fei turned into raindrops, piercing through the ancient trees and rocks, and directly trapped him.
He s so conceited. When Tian Yan left, these disciples of the Yin En How Keto 0n8zb Blast Gummies Can Aid Weight Loss In H Yang Sect were dissatisfied.I have been saddened by the tragedy in Emei, so I thought of coming to Emei to worship after I came out, but I didn t expect to meet you Guan Tong said seriously replied.
Anyway, everyone turned into blood mist. The other party doesn t know who you saved or whether you saved anyone.I regret so much that I shouldn t have come here. The female disciple said with some resentment.
Boom A big pit appeared where he was standing just now, and dirt flew up.If our majestic Alchemy Guild wants to win over strong people, how can your small Yin Yang Sect be able to compete with you Is there any need to lie to you Another member of the Guild The elder snorted disdainfully.
The ancients will never deceive me. Ye Fei sighed. In just a short time of contact with this Bai Yan, he had already learned a lot.Unless he becomes stronger and erases the marks on them, otherwise, the other party must have a secret method to find them.
There are also humans. Like himself, the clothes he wears are all ancient clothes.Boy, you are so arrogant. You don t even have to pass the second level alchemy master exam, but you still want to take the third level alchemy exam It s really funny.
Qing Yi s real power was severely depleted and her heart was damaged.He is not interested at all. Not interested in this auction.
Ye Fei, he killed his father, Dong Zhu and Qiu Ju, and injured Lan Ying and Jian Mei.The first thing Ye Fei grabbed just now was the antique wooden box, and then he snatched the colorful ore, otherwise If so, the biggest piece will not fall into Yin Sanniang s hands.
Once people know about your physique, you will definitely be hunted down, and the academy will be in trouble.This is not the real palace, but the atmosphere evolved by the Northern Emperor.
The spiritual shackles were very mysterious and were made by a secret method.It is said that there is half a Ji Dao Saint Weapon in Yin Yang Sect.
In addition, the senior brother named Zuo had sealed the space there in advance.In the snow. Throw him out, don t make this place dirty.
Fortunately, I have reached the Soul Departure Realm and my mental power is extremely strong.At this moment, slight energy fluctuations What To Add To Apple Cider Vinegar For Faster Weight E5az5x Loss Results In came from Ye Fei s small courtyard, and the fat and pot bellied Tang Wuzang appeared in front of Ye Fei.
If He Jie hadn t deliberately provoked him, he would rather remain unknown here, improve his level, wait for the right opportunity, and then look for his master, senior sister, and Murong Xue.At most, you can only practice to the peak of Guiyi Realm.
The person who came here was at an extremely high level.Ye Fei felt heartbroken and his eyes jumped when he saw this.
The Shangguan family is even mentioned in the book Territory World.Besides, since I have come here, I have no identity in the outside world.
After that, Fang Hong walked aside, and Qin Dong also started chatting with the audience.My purpose was not to take advantage of my opponent.
It will be difficult to drive the sector to continue to enjoy the future, because big funds have withdrawn from the sector, and the best subsequent trend of the cultural media sector is sideways.This thing will be very promising in the future. It s been in the laboratory for a long time.
Therefore, the Galaxy Concept Stocks can just sit there quietly during the surge in the leveraged bull market.This is First, the suppression of European and American companies is actually an act 5u42p3n7 Gummies Vs Liquid Which Apple Cider Vinegar Works Best For Weight Loss of profit distribution so that they can work.
It s hard to get up and down after the holiday. The quantitative capital is blocked, and it s numb.After all, it has offered a price of US 50 billion.
The people in the How Apple Cider Vinegar Supports Weight Loss 7lxb Goals city are Pros Cons Of Ultraquick Zqbn6 Keto Acv Gummies indeed sophisticated and have successfully picked themselves out.Fang Hong added For the same reason, do you think that if Xingyu Technology beats Apple, it will be like Tobacco in the smartphone industry When the time comes, will they remain indifferent and not take action
End of Chapter After listening to the logic of the interest game behind Fang Hong s story Simply Health Acv Keto Kd92kx4 Gummies Reviews By Users A Comprehensive Analysis about tobacco, Tian Jiayi couldn t help but suddenly realized, nodded thoughtfully and said It seems that the world The game of interests is much deeper than most people think.
The software design and hardware design included in this product are the most challenging we have ever faced.Among them, crude oil futures, silver, copper, gold and other commodities have seen a significant increase in trading activity recently.
At that time, everyone was trumpeting the news about Huijin increasing its holdings and Qunxing Capital increasing its holdings, shouting that the market would return to 3,000 points, and many people were deceived.Gamers are discussing this matter, and practitioners in the entire e sports circle are also extremely concerned.
It is not difficult to do this, at least it is easier than whitewashing the report, and it must be legal and compliant.But in the roller coaster market that followed, the confidence of bulls has suffered a heavy blow, and the trading volume in the two cities has continued to shrink.
The abnormality was obvious at night. Immediately afterwards, news began to circulate on the Internet that the warehouse that caught fire contained a large number of chips in stock.Why didn t I ambush any of them I bought four backdoor concepts but didn t ambush any of them.
Why do you think those institutional seats are Is there no seat for God K inside I even suspect that God K went there on the first board.The next day, Tuesday, February 11th. The rebound of the A share market continued, with the Shanghai Stock Exchange Index recovering from three consecutive positives and closing up 0.
The fundamental reason is that with rapid economic development and a large amount of additional currency, it needs a reservoir, and in the end it will definitely choose Real estate.The higher the credit rating, the higher the credit rating in the future.
No one should be able to break this increase. It seems that It will continue to reach new highs tomorrow.After all, Qunxing Capital is now a giant. The media and industry insiders also have different interpretations and opinions.
At this time, Kirsten Storms Weight Loss 8l484 Transformation Her Journey To A Healthier Life Wanshou brothers came into the market together, and more than 13 billion in funds on the lower limit were quickly eaten up.At the same time, other funds arranged by Qunxing Capital began to be mobilized and began to promote theme stocks.
Qualcomm dared to sign this agreement now because it never thought that the United States would stop doing things in the future, and Qualcomm never thought that it would take the initiative to break the contract.Now we are also in great pain. should he surrender and turn around, or should he continue to be a mole Just when millions of viewers outside the live broadcast room thought that Wei Qiwei would die today and were suspected of being silenced, the situation changed again.
The summer regular season adopts a round robin system, with 40 teams playing a total of 1,200 games in the regular season.Adding more than 20 billion yuan from stock index futures, the total income was close to 80 billion yuan.
Big A has a bad habit of making up for every shortfall, so most of those who miss the mark still choose to wait and see.
No matter how strong he is, he cannot compete for the command position.Boom As if a meteorite hit the earth, the huge dragon body instantly destroyed a handful of large buildings in the Qinglang tribe.
50 magic points consume 50 points, which is completely different from the primary soul learning time.According to Qin Hu s memory, that day he and his fianc e entered the palace to pay homage to the current Princess Chang an.
200 200 200 More than a dozen vine dragons, fused with a large number of vine snakes, as thick as a train, with horns and claws, surrounded several elves.Due to the special nature of Demon Court, there is no fear of anyone spying on intelligence, so the test is whether he can use it.
Who are the business people. Nobles, Holy Church. The two groups represent the castle camp. Some people want to cut off this way of making money.It is completely unpredictable, just like a killer, so it got the name Killer Scorpion.
Taken together, the amount of high end resources acquired by the major forces is actually far less than before.Digression I occasionally read the comments, but there are too many scolds and I dare not read them.
The net opens in the middle, firmly binding the target it touches.His spirit and consciousness were as usual. Is this the reason Zhao Hao looked at Tian Tian.
Therefore, it is not a surprise that many spells have the same names as campaign spells.He really couldn t lose. Natural boundary. Vine snake Zhao Hao shouted. 800 The man eating vines were entangled and woven into each other, turning into eight snakes with vines as thick as a human waist.
When he got up, he was facing Tian Qing er. Pfft, Pfft Even though Qing Yi was seriously injured, she relied on this momentum to easily Nucentix Keto Gummy The Single Supplement For Effective Weight 01syu Loss deal with the two bodyguards who wanted to harm Tian Qing er, and then her body became completely weak.Moo Suddenly a cow brayed, and Ye Fei vaguely saw an old man riding an ox, slowly approaching.
Also, if there are changes in the family, Qi Lao, please take Teng er with you.Really I ll call you Lao Wang from now on. Ye Fei grinned and continued You are so powerful, you can be said to be the ancestor of the Ten Thousand Pill Lainey Wilson Pxcg18 Weight Loss The Key To Her Stunning Transformation Furnaces.
Then, they need to disappear reasonably. Otherwise, it will easily arouse the suspicion of some people, especially the senior officials of the Dragon Kingdom.From time to time, powerful beasts fly past in the air, leading strong men into the Shangguan family.
Don t blame me. If you want to blame, you can only blame yourself for being too arrogant.Therefore, I don t care about Wu Ling Zhu Gai. It was given to him as a gift.
Okay, now let me announce the names of the next round of disciples.Was it reality or an illusion After a while, Ye Fei walked over boldly and checked carefully.
Ye Fei, Wu Juan, Xing Lan Mounjaro Weight Loss How To Drop Pounds In Srnv12y Weeks Safely and Guan Tong ignored her and just sat there cross legged with their eyes closed, silently adjusting their breath.But I also know some myths and legends about the earth.
but he still killed one in three strikes, five divided by two.Otherwise, he would not have been able to resist for so long.
They must not take revenge on Ye Fei easily. The grudges between the Wang family and Ye Fei are ultimately resolved.When Nanyun Luan reacted, the cold sword was already on his neck.
The Guiyuan Realm mentioned above is actually the Guiyuan Realm.The old man who was smiling at the auction also had a very solemn look on his face.
Bitter, he couldn t touch the threshold of soul departure at all.He didn t know where he went. However, he would never dare to leave Belvedere in a En W8p3a Exploring The Effectiveness Does Drinking Apple Cider Lose Weight Bwp short period of time, otherwise, he would suffer the terrible consequences of Shangguan Lingyun.
En un mundo guiado por la tecnología y los datos, las marcas se esfuerzan en entender mejor a sus consumidores, recopilando información que les ayude a reforzar la relación con sus clientes. Esto es algo que los clientes saben muy bien y están dispuestos a brindar de primera mano con la condición de que las empresas les garanticen experiencias de compra y de servicio a su medida. De hecho, 89% de los mexicanos está abierto a compartir directamente sus datos a empresas locales y 86% a marcas internacionales, reveló la SAP Hybris Consumer Insights Survey.