Por Felipe González | Director de Ventas Comercial, Cisco México.
El negocio de la hospitalidad, conformado por los viajes de negocios o placer, hotelería, entretenimiento, transporte, restaurantes y todo lo que tenga que ver con la parte lúdica de la vida vive en estos momentos una revolución por la digitalización y el uso de tecnología que permite conocer en tiempo real cuál es la necesidad que se le presenta a cada persona.
Nómada por naturaleza, pero sedentario por múltiples razones, el ser humano ha encontrado en los viajes una manera de saciar su curiosidad por conocer el mundo, lo que ha generado una próspera industria de resorts, cruceros, y centros de congresos.
La “hospitalidad” representa en la actualidad 3% del PIB mundial, por lo que Cisco ofrece soluciones que apoyan la digitalización de las organizaciones que participan en el mismo, para hacer de los viajes, experiencias únicas e irrepetibles, como sucede, por ejemplo, con los visitantes a la Arena MGM de Las Vegas, Nevada, donde los huéspedes desde su llegada reciben información de sus reservaciones de espectáculos deportivos y musicales, restaurantes y demás atractivos del complejo turístico , casino y centro de entretenimiento.
En el caso específico de México, la industria turística, que recibió cerca de 40 millones de visitantes el año pasado, representa ingresos para el país por más de 21 mil millones de dólares al año, 8.7% del PIB, al ofrecer al viajero 63 aeropuertos internacionales, 58 centros de convenciones de clase mundial y atractivos turísticos para todos los gustos, como son: 150 zonas arqueológicas, ciudades coloniales y playas, además de 58 centros de convenciones de clase mundial por lo que el país ocupa el 5to lugar en el sector de reuniones en el continente americano y el 21 a nivel mundial.
Las cadenas hoteleras y de resorts en el mundo están conscientes de lo difícil que es mantener fiel a un visitante a una marca en especifico y que puede lograrse en buena medida través de la digitalización de los procesos internos de los colaboradores y de servicios al huésped, por lo que Cisco desarrolló una arquitectura de soluciones que abarca tres aspectos fundamentales: empoderar al personal y equipos de trabajo de los hoteles y resorts con herramientas que ayuden a realizar mejor su trabajo; herramientas innovadoras que permitan al huésped tener una experiencia que lo haga fiel a la marca (engagement) y por supuesto ciberseguridad que proteja los datos de todos los involucrados.
Empodere a sus colaboradores para transformar la experiencia en hospitalidad:
Gracias a la era digital, los colaboradores de la industria de hospitalidad han evolucionado de estar simplemente sentados atrás de un mostrador a verdaderos consultores para sus huéspedes a través de tecnologías móviles que permiten acelerar la asignación de habitaciones, aplicar promociones y ofrecer reservaciones para actividades de entretenimiento dentro y fuera de las instalaciones de los resorts, cruceros, casinos, arenas de espectáculos, entre otros. Además, estas herramientas digitales aceleran la capacitación de los colaboradores y mejoran su capacidad de comprensión sobre nuevos servicios y la resolución de problemas se acelera y hace más eficiente.
Haga a su huésped fiel a la marca:
Existe una gran oportunidad para “fidelizar” a los clientes, razón por la cual se busca retenerlos, por lo que herramientas digitales como las de Cisco, permiten que los viajeros obtengan experiencias personalizadas a través de sus dispositivos móviles desde su llegada al establecimiento o crucero y con una robusta red Wi-Fi, se les puede informar sobre los servicios y mapa del mismo, programas de lealtad, entretenimiento y compras reforzado con herramientas punto a punto de alta resolución para videos interactivos y promociones.
Seguridad, misión crítica para el crecimiento:
Mantener los datos seguros, tanto de los huéspedes como de los colaboradores debe ser siempre una prioridad. En estudios se ha demostrado que 73% de usuarios de algún bien o servicio camban de proveedor o marca si no se mantienen seguros sus datos. Cisco ofrece a sus clientes un ecosistema punto a punto que entrega seguridad digital a los huéspedes, colaboradores, sistemas y a la marca, ya que ofrece un portafolio de arquitecturas que incluye hardware, software, servicio y consultoría.
Gran parte de los inconvenientes al viajar o al asistir a un evento se presentan por la falta de coordinación entre el lugar que ofrece el servicio y el cliente. La falta de un boleto, la demanda de un insumo, la pérdida o descompostura de una llave para abrir el cuarto de hotel o para limpiar alguna zona se resuelve de inmediato a través de la digitalización, lo que permite obtener una experiencia amigable, sin necesidad de perder el tiempo en llamadas, en esperas o en trámites innecesarios, por lo que los clientes logran una satisfacción completa en los servicios que reciben.
La industria de la hospitalidad ya se encuentra totalmente inmersa en la cuarta revolución industrial, lo que sin duda generará un gran crecimiento en este sector tan importante para el PIB mundial.
El inventario gestionado por el proveedor VMI es una técnica de gestión de inventario en la que el proveedor/vendedor asume la responsabilidad total de optimizar y mantener el inventario mantenido por un minorista
De acuerdo con la Delegación de la Canacar, se tienen más de 6 mil 500 unidades de 169 empresas afiliadas. Desde aquí se maneja 74% de la carga consolidada de la región y 9% del total nacional.
Seeing that Lin Xuan didn t leave, Bailifei gritted his teeth.Now, he is also on the honor list. Is the other party going to kill him He snorted coldly, mad god, don t be too arrogant.
Now add another Ye family, that is two big imperial families, even if Kunpeng met.There are ways, so you can go to hell with peace of mind.
Everything on the other side is in vain. When the Daozong Grand Ceremony is held, everyone will know how powerful their Dragon Palace is, and that is where they can show their strength.As for the reason Do you know that there is an existence called Long Guang Nalanliang was taken aback for a moment, but the pupils of the rest shrank sharply.
As for the power, it must be weaker, but it just matches your strength.A pair of big hands grabbed Lin Xuan and Sun Qitian, because they were the closest.
In the void in the distance, two figures emerged, holding blood colored long knives, their faces were cold, good boy, they were able to discover our existence, then go to hell, the two long knives will bloom with bright light, covering Lin Xuan , collided with the Hellfire Dragon Sword, with a bang, the two were shaken out, damn it, the sword in this guy s hand is unusual.
The faces of Bai Susu and the others were gloomy, because it was indeed too difficult to enter the Palace of Dao.Xia Jiuyou s vitality recovered a lot. With the seal of his palm, he began to build a huge space formation in the void.
what happened Bai Susu frowned, she didn t know what happened to Lin Xuan before, Lin Xuan said, there are a few people who don t know how to live or die, let me kill them, they should come here for revenge.They really asked for a dead end. Now, she wants to shout and stop, but she can t do it at all.
So whether he can pass the next five battles depends on his life.On the other side, Xueqi also resolved the battle. The two great saints turned into ice cubes, scattered all over the place, and their souls were completely shattered.
I advise you to leave as soon as possible, otherwise you will have to go to the eighteenth level of hell to be buried with her.What Qilinzi was stunned, even if that Lin Wudi was a young giant, but if he really wanted to compete with the Dragon Prince, he was still optimistic about the Dragon Prince.
After another ten days, Xue Linglong and Hunya couldn t hold on any longer, and they also flew upwards.Lin Xuan s eyes burst out with extremely fierce killing intent.
The faces of those members of the Shenmeng changed drastically.Suddenly, Lin Xuan was also shocked. Damn, why does that guy look so much like Montenegro.
At the moment when the old man fell, the black cauldron beside the old man kept shaking, and there was a terrifying aura inside, which seemed to be about to fly out.Indeed, this time besides them, there are more than 20 geniuses from the League of God I followed them all the time, but they all died in battle.
If the emperor swallowed it, he could live another life, which is equivalent to doubling his life.With so many old men coming out, the other people s scalps are numb.
You are willing. Naturally, Lin Xuan nodded. good. Sun Qitian also laughed.Dodging the palm dangerously and dangerously, only some long winds swept his body, hahahaha, Yan Mo was angry, boy, I thought you were so great, so you can t hit me As soon as he finished speaking, he roared in horror, No Not like this His body shattered like a piece of porcelain, and then spread all over his body, turning into blood mist with a click, how could it be His soul was also torn apart by a terrifying force.
Netizens please remind Please pay attention to rest your eyes when reading for a long time.Elder Long Yi sat down, and other people in the hall also took their seats one after another.
Lin Xuan was also speechless for a while, why hasn t he come back for so many years Even these this is the gorgeous dividing line novel netizens please remind Please pay attention to rest your eyes when reading for a long time.What happened Xia Jiuyou s face was a little pale, and his eyes were fixed on a certain place in front of him, as if he was confronting something.
Wan Longchao changed their target, and they began to frantically look for the Mad God, and even set up various traps on the way back, as long as the opponent appeared, they guaranteed to kill him with one blow.A figure retreated abruptly, damn it, such a strong physique.
With a roar, the Flying Corpse King rushed forward quickly, turning into a black lightning, and in an instant, it rushed forward.There is also a stove, which is controlled by an old man in the palm of his hand.
Shu Luoyu and the others shook their heads, thanking them for their great kindness, and just asking if they need help in the future.No, these elixir in the core area were all cultivated into monsters and became extremely powerful.
The two losers were both peak saint kings, and they should be young arrogances.With a big backer, the Eighth Elder will naturally stand by Lin Xuan s side, so at this moment, he also frowned, and said to the Fifth Elder, Fifth Brother, this is wrong.
The Summoning Sutra was created by the Devil Emperor, r Demon, act without any scruples, and the method is naturally weird, Yun Xuan waved his hand at this moment, grabbed the soul of the middle aged man, the middle aged man screamed frantically, damn it, what do you want to do Lin Xuan snorted coldly, use your soul to lock your daughter s whereabouts, he hit a few magic patterns in the palm of his hand, and printed them in the void, the soul of the middle aged man wanted to escape, but was instantly frozen, and then burned quickly Get up, and Lin Xuan waved his hand again, forming a black rune, fused with the opponent s soul, and the next moment, the demon body on his body condensed into a demon bow.
When the fourth shell was loaded on the 101 vehicle and the turret was turned to aim, the turret tilted slowly, then became faster and faster, and finally collapsed with a boom.Logan s wingman was piloted by a young man named Jason.
Logan even took advantage of this moment to make a brief report to the headquarters The Falcon began to dive at an altitude of 6,500 meters.This
how to explain it Wang Binghua thought for a while, He said Listen, brothers, Adjutant Zhang died in the line of duty in a heroic battle Our rescue is not enough, so I don t regret it Soldiers, you looked at me and I looked at you, and then replied Yes At this time, the communications soldier raised his head and shouted Battle Commander, the regiment commander called and asked us how the battle is going Wang Binghua sighed and replied Call back, the Eighth Route Army has led reinforcements, and the devils have been repelled, and the line of defense is still in our hands But, the Eighth Route Army
The soldiers all understood this. The Jinsui Army has been left behind by the Eighth Route Army.
But Wang Xuexin also thought of this, and he added At this time, what if the devils are bombed again End of this chapter Deng Xianfeng is the squad leader of the logistics department of the second division of the pseudo Peaceful National Founding Army.If you want to survive, you have to lead your troops back to Nancheng before the encirclement is closed, especially if the headquarters has to bring it back to Nancheng, otherwise the Ninth Mixed Brigade will form a mess and be defeated by the enemy one by one.
It can t be said to be a good thing, but it is because in the face of the grand strategy of the cooperative war of resistance, it is not in the interests of the Eighth Route Army if the frontal defense line of the stubborn army collapses.If it was an ordinary soldier, he would have to give him a lesson if he went to the cafeteria just now When did you remember to eat You should go back and think about what to eat next time But when Wang Xuexin came, the old man Yan smiled and brought a bowl of sweet potato porridge and a piece of pancake, and after he was done, he brought a small bowl of vermicelli with a piece of meat in it, and said, Company Commander Wang, this is left over from last night.
One of the most serious drawbacks is that its rockets will self destruct inside the bazooka.However, the Eighth Route Army could concentrate its forces in the mountains to encircle and annihilate the imperial army.
On the one hand, it is difficult to fight across the Yellow River.Leaving the place to garrison means watching the independent regiment escape from the net.
The facts are true, especially in the later period, when the recalcitrant army was not even reaping the fisherman s profit of the Eighth Route Army and the devils, they were even reaping the fisherman s profit of Yingjiang and the devil
Yingjiang in the Pacific battlefield Isn t victory in sight Then why fight Just wait for Yingjiang to hit the devil s main island and force the devil to surrender Take a long term view and have a bigger picture.
The South Gate was the first to be opened, because this gate faces Zhongtiao Mountain and is the closest to the Eighth Route Army defense area.For example, Anda Twenty Three knew that it was a T26 from the Eighth Route Army, but the commander of the chariot unit, Haraguchi Tomoe, thought it was a T34.
Finally, another knife was cut on the artery. Therefore, Anda Twenty Three was not well known in his life.But it is different in the military. Sometimes such a thing is needed on the battlefield, and only it is possible to win.
This is the benefit of being diligent in training at ordinary times.Therefore, there are not many puppet troops equipped with Jin made submachine guns, and only the surrendered troops of the original Jin army still retain the tradition of squad leader equipment.
It is first squeezed and deformed, and soon it bursts like blood and internal organs on both sides of the track.If too much ammunition is piled up in the bunker, it will become a multiplier for enemy shells, not to mention waste.
Although I, Li Yunlong, am a rough man, I still understand the truth of my lips and teeth.However, to Chimi Konno s surprise, only the T34 fired
Ten T34s fired nine armored shells, and two tanks were hit and paralyzed on the way to attack.
It makes people crazy. We should dig him here, Wilson The superior gave Sun Erwei an order It s hard to imagine that such excellent equipment can be developed under such conditions, he is simply a genius Such a person should serve us No problem Sun Erwei replied.Chu Yunfei called back Brother Yunlong was joking. The reason why our army abandoned the city and withdrew last time was because the key to defending the city lies in the north wing.
On the other side, just stuck his head out of the tank turret and looked around in a daze
Not long ago, this place was an open space, but now there are plane wreckage everywhere, some of them are far and near, and some of them have their tails in the air.In addition, the chief of staff at this time was not the hump route used for a drop in the bucket , so he thought it was completely blocked.
Although this analogy is not good, it is true. As long as the devil sends a telegram to verify, he may show his flaws.While waiting for the others, Zhang Wanhe moved two stools and sat down on each other, and chatted with Wang Xuexin first How about it, how about the engineer shovel The last batch will be finished in two days.
And the copper smelting and steelmaking plants usually have roads
The ore needs to be transported by road, and the smelted copper and steel also need to be transported by road.If you can run away, monks can t run away from the temple.
The 45MM artillery of the T26 can hardly penetrate the frontal armor of the Type 1 even at close range, but when the enemy tank gets closer and closer, it will naturally shine the side armor on its muzzle.Three infantry companies Androvich looked at Wang Xuexin in surprise.
It will be impossible to gather more planes for a while, and the reconnaissance planes will not be able to catch tanks.Mountain training is necessary for troops accustomed to plain combat or mechanized combat.
Is there such a thing He didn t agree, and objected in a hurry That s a disadvantage.
Then, the two red eyed demon wolves became angry. Humans, there are human beings who dare to break into their territory, and they are still single handed.Well, hurry up and act. Then, with a wave of the holy dragon robe, it immediately turned into a flash of light and disappeared into the hall.
I will not act with you. Pay attention, the emperor has long wanted to do this.He originally thought that Lin Xuan was just an ordinary genius with no blood power at all.
Lin Xuan, how on earth did you do it You are really a beast tamer, of course.As expected of the ancient relics, they were indeed extremely mysterious, which made them more careful.
Immediately, those kings who wanted to escape to deliver the letter were all smashed to pieces.Similarly, the second brother Qixing is also in the same situation.
Is this the second level As soon as Lin Xuan appeared, he activated the Dragon Sword Soul, and his stool became clear immediately.Dark Red Shenlong and Liu Mingyue also opened their eyes, looking into the distance with vigilance.
I saw that the golden crystal was as big as a fist, and there were clusters of golden flames dancing on it.Feeling the sharp light of the knife, the faces of the two people changed drastically, and they put up their armor to resist.
Now let these three people come to the front, they also can t get anything.The sky is falling apart, and the middle aged man and the woman in red in the far distance have already resolved the battle.
And it was facing a small green paw. What s more, this little green paw was despised by everyone before, and was regarded as a waste.This place is not like a world of ice and snow, with vast mountains, poisonous insects and monsters everywhere.
Afterwards, the clouds and mists in the sky cleared away, and Lingxian Terrace landed slowly.At this moment, he is like a sword god, terrifying.
This is a gorgeous dividing line With a bang, he was cut in half.The third elder was illuminated by the Buddha s light, and a group of glazed light appeared on his body, like a Buddha, extremely brave.
A mysterious dao pattern appeared on her forehead, and then a phantom appeared behind her, like a demon god, standing upright.Fortunately, it doesn t matter. If it does matter, I m afraid they will go crazy.
All kinds of illusioned attacks were thrown at Lin Xuan desperately.But at this time, an elder asked, should we act separately according to the current grouping I think, let s act together.
After the two kings lost their formation, they turned around and fled.I am afraid that the only ones who can compete against the King of Power in boxing are the Golden Lion King and Boxer.
He took a step forward and made another move. The Gale Sword in his hand flickered rapidly.En. Lin Xuan nodded, he naturally understood this truth.
What they got now was something that Lin Xuan didn t like.Blood spilled, dyeing the sky red. Seeing this scene, everyone s scalps went numb and they were shocked.
A table with a guqin placed on it. With a breath of vicissitudes, it looks like something handed down from ancient times.However, when they came back to their senses, they all looked towards the ground ahead.
No wonder it was so, the opponent was a terrifying existence that defeated Bai Zijing and Yi Dao.The next moment, when they came to the city and saw the surrounding scene, they were all stunned please remind netizens Please pay attention to rest your eyes when reading for a long time.
But Lin Xuan curled his lips Tuoba Tianfeng, is he famous r The dark red dragon also had a look of disdain Yeah, it s only ranked third, what s so arrogant about it Boy, hurry up and pull the number one in your family over here.Thinking of the fierce collision, the void was torn apart, and large cracks appeared, spreading for an unknown number of miles.
The terrifying sword light pierced the sky, piercing the void, and slashed directly downward.Fortunately, the other party still scrupled the rules of the Holy Land in the end, and did not show up.
Therefore, everyone s face is not good looking. Saint, I m willing to go down and kill the murderer I m willing too I m going too one after another exclamation sounded.A huge oscillating force rushed towards these great powers, and the crazy counterattack of these great powers dissolved these energies.
Ahead, the resplendent chaotic sword energy collided with it, and then unexpectedly shattered.They were so excited, which indicated that the third prince was out, and the remaining powers would also be sent out.
God will offend Shengyuan Pagoda. Even their Tianzong had to think about the consequences.After all, the difficulty of Shengyuan Tower will increase greatly every time it rises, and every tenth floor is another watershed.
However, the crime of burning the sky and the thunder of destruction can definitely make him suffer.They all think that the world is unparalleled and don t take everything seriously, so they dare to venture in.
Young Master Wanhua looked at the figure in front of him and sneered, unexpectedly meeting him again here.The Hun Shengjun next to him was also surprised. You didn t pass out.
Qilinzi, sigh, it s a pity, I used poison to plot against him before, I thought it would make him seriously injured and dying, and even his cultivation base was abolished, but I didn t expect him to launch a battle of extremes against the spiritual realm, taking away the god of life Tree.At this time, Yin Tianfeng walked forward, and he came to Xue Linglong and the two of them.
snort Lin Xuan sneered, dare to swallow me He secretly opened the Sky Swallowing Pot, and four black vortexes appeared around him, swallowing the four ghost heads directly.Lin Xuan said in the ear of the other party, well, give me a world.
The God General of Haiyuan took out a shield to block the power.During the killing, he became more and more proficient.
They fled with the rest of them. They knew that this weapon was there, and it would be difficult for them to kill each other.Even Mad God couldn t resist the terrifying information ahead.
The dragon who blocked the opponent waved, Lin Xuan smiled, is this your strength What a let down.Is there really no problem On the other side, the members of the Dugu family were also surprised when they got the news, Lin Xuan, but they are their benefactors.
Lin Xuan frowned slightly. People, stopped again, turned their heads to look, and laughed one by one, haha, I really laughed to death, this kid doesn t even have a holy crystal, and he still wants to come to Shengyuan Tower, it s ridiculous, I don t know where he came from He came here from the mountains, knowing that Shengyuan Pagoda is a holy place, so he wanted to come here to try his luck, but there is no such good thing in the world, and a person like him may not be eligible to enter for the rest of his life.
The two fought, and half of the valley was broken. This was the reason why they were so far away, otherwise, the whole land would have been wiped out with a single blow of the sword.36 chains enveloped them, trying to take them away completely, but at this time, Lin Xuan made another move, and the dragon sword energy flew out, cutting horizontally in all directions, smashing all 36 chains.
A few years ago, there was a young man who, like him, walked out of the Shura ruins.The corner of Lin Xuan s mouth raised, very good, I ll save your life.
The master of Piaomiao Peak was too shocked. At this time, the bone of reincarnation in front suddenly flew towards Lin Xuan.On the top ninety floors of Shengyuan Pagoda, a figure opened his eyes, and the aura of the dragon way on his body was even more terrifying, as if he was a real dragon god, and he was the real body of the Dragon Prince.
Please pay attention to rest your eyes when reading for a long time.The two generals of Haiyuan found Lin Xuan. Hai Yuanshen fixed a pair of eyes on Lin Xuan, staring non stop, which shocked Lin Xuan a little.
At the moment, several elders are playing chess there.The two went to Daozong. He went to find Lin Xuan, but found out that Lin Xuan was no longer leaving Daozong.
Xia He came to the underworld with Xia Jiuyou. Later, Xia Jiuyou regained some vitality and then left.One day, my junior uncle will avenge me. Afterwards, he looked at Nalan Liang and Yu Ren again, brother, we will meet again in the next life, I will take a step first.
Lin Xuan said, what, am I wrong How difficult is this hellfire to control Everyone around was stunned.Although Lin Xuan was strong, he was the same as her.
They were terrified. This was the voice of the mad god.Fortunately, he was reminded by the hell fire dragon, he asked, what should we do next Hell Fire Dragon said, walking forward, there is a dark river there.
Lin Xuan s use of this name should not arouse suspicion.
Por Felipe González | Director de Ventas Comercial, Cisco México.