Por Felipe González | Director de Ventas Comercial, Cisco México.
El negocio de la hospitalidad, conformado por los viajes de negocios o placer, hotelería, entretenimiento, transporte, restaurantes y todo lo que tenga que ver con la parte lúdica de la vida vive en estos momentos una revolución por la digitalización y el uso de tecnología que permite conocer en tiempo real cuál es la necesidad que se le presenta a cada persona.
Nómada por naturaleza, pero sedentario por múltiples razones, el ser humano ha encontrado en los viajes una manera de saciar su curiosidad por conocer el mundo, lo que ha generado una próspera industria de resorts, cruceros, y centros de congresos.
La “hospitalidad” representa en la actualidad 3% del PIB mundial, por lo que Cisco ofrece soluciones que apoyan la digitalización de las organizaciones que participan en el mismo, para hacer de los viajes, experiencias únicas e irrepetibles, como sucede, por ejemplo, con los visitantes a la Arena MGM de Las Vegas, Nevada, donde los huéspedes desde su llegada reciben información de sus reservaciones de espectáculos deportivos y musicales, restaurantes y demás atractivos del complejo turístico , casino y centro de entretenimiento.
En el caso específico de México, la industria turística, que recibió cerca de 40 millones de visitantes el año pasado, representa ingresos para el país por más de 21 mil millones de dólares al año, 8.7% del PIB, al ofrecer al viajero 63 aeropuertos internacionales, 58 centros de convenciones de clase mundial y atractivos turísticos para todos los gustos, como son: 150 zonas arqueológicas, ciudades coloniales y playas, además de 58 centros de convenciones de clase mundial por lo que el país ocupa el 5to lugar en el sector de reuniones en el continente americano y el 21 a nivel mundial.
Las cadenas hoteleras y de resorts en el mundo están conscientes de lo difícil que es mantener fiel a un visitante a una marca en especifico y que puede lograrse en buena medida través de la digitalización de los procesos internos de los colaboradores y de servicios al huésped, por lo que Cisco desarrolló una arquitectura de soluciones que abarca tres aspectos fundamentales: empoderar al personal y equipos de trabajo de los hoteles y resorts con herramientas que ayuden a realizar mejor su trabajo; herramientas innovadoras que permitan al huésped tener una experiencia que lo haga fiel a la marca (engagement) y por supuesto ciberseguridad que proteja los datos de todos los involucrados.
Empodere a sus colaboradores para transformar la experiencia en hospitalidad:
Gracias a la era digital, los colaboradores de la industria de hospitalidad han evolucionado de estar simplemente sentados atrás de un mostrador a verdaderos consultores para sus huéspedes a través de tecnologías móviles que permiten acelerar la asignación de habitaciones, aplicar promociones y ofrecer reservaciones para actividades de entretenimiento dentro y fuera de las instalaciones de los resorts, cruceros, casinos, arenas de espectáculos, entre otros. Además, estas herramientas digitales aceleran la capacitación de los colaboradores y mejoran su capacidad de comprensión sobre nuevos servicios y la resolución de problemas se acelera y hace más eficiente.
Haga a su huésped fiel a la marca:
Existe una gran oportunidad para “fidelizar” a los clientes, razón por la cual se busca retenerlos, por lo que herramientas digitales como las de Cisco, permiten que los viajeros obtengan experiencias personalizadas a través de sus dispositivos móviles desde su llegada al establecimiento o crucero y con una robusta red Wi-Fi, se les puede informar sobre los servicios y mapa del mismo, programas de lealtad, entretenimiento y compras reforzado con herramientas punto a punto de alta resolución para videos interactivos y promociones.
Seguridad, misión crítica para el crecimiento:
Mantener los datos seguros, tanto de los huéspedes como de los colaboradores debe ser siempre una prioridad. En estudios se ha demostrado que 73% de usuarios de algún bien o servicio camban de proveedor o marca si no se mantienen seguros sus datos. Cisco ofrece a sus clientes un ecosistema punto a punto que entrega seguridad digital a los huéspedes, colaboradores, sistemas y a la marca, ya que ofrece un portafolio de arquitecturas que incluye hardware, software, servicio y consultoría.
Gran parte de los inconvenientes al viajar o al asistir a un evento se presentan por la falta de coordinación entre el lugar que ofrece el servicio y el cliente. La falta de un boleto, la demanda de un insumo, la pérdida o descompostura de una llave para abrir el cuarto de hotel o para limpiar alguna zona se resuelve de inmediato a través de la digitalización, lo que permite obtener una experiencia amigable, sin necesidad de perder el tiempo en llamadas, en esperas o en trámites innecesarios, por lo que los clientes logran una satisfacción completa en los servicios que reciben.
La industria de la hospitalidad ya se encuentra totalmente inmersa en la cuarta revolución industrial, lo que sin duda generará un gran crecimiento en este sector tan importante para el PIB mundial.
A través de geolocalización las compañías han logrado atraer un mayor número de clientes, potencializar ventas y desarrollar nuevos modelos de negocio.
Los profesionales astutos de la cadena de suministro saben que construir y mantener una red de fanáticos y animadores, en toda la organización, pero especialmente
After all, he was attacked by a siege crossbow last time, and almost lost half his life that time.At first, he was a little annoyed, but seeing his and Yan Xuehen s reaction, he immediately understood that the two were secretly having an affair.
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Seeing this, the golden crows all laughed This big crab has caused us a lot of suffering just now, so I just roasted it to relieve our hatred.As a result, I just went out to pick up someone in order to show a gentleman in front of the two women, but lost my seat after picking him up.
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He took out the pocket sized Jiuding from his pocket and put it in the groove of the altar.
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At this time, there was a change in the surroundings, and several people looked up, only to see that the clay on the surface of the two tall statues was gradually mottled and peeled off.Of course, Yan Xuehen s temperament is too cold, so Yun Jianyue will inadvertently reveal that kind of sultry charm, not to mention men, even the two women Yan Xuehen and Yu Yanluo will feel their hearts beat when they see it accelerate.
Ahem, I mean my sister s Demon Charming Dance and Charming Voice are so powerful that people s brains can t make decisions, only instinctive reactions are left, so don t blame me.While Yu Yanluo blessed several people with various talismans, her pupils shone strangely.
Naturally, Zaan does not have much favor. And Chu Chuyan is so graceful, even if she has married someone, there are still many excellent suitors in this capital.There is not much room to use force, and naturally there is no chance to make meritorious deeds.
The blade is finely controlled, but it is also extremely fragile in the face of brute force that is far beyond control.Sister in law, tell me What is he talking about. Lin Haoming, you are against my brother, you don t want to leave here alive today Perhaps because of his previous defeat, Hua Tianzheng had no intention of compromising when facing In Journey Chrissy Worldwide Down Exdt4 Loss Pounds Weight Metz Motivating Fans Lin Haoming.
Lin Haoming really felt that the storm here was not only stronger than before.The old man Murong finally saw that he was invincible, so he used a strange secret technique.
If it weren t for Lin Haoming s own strength, it might not be an exaggeration to call it death.This is the Heavenly Thunder Wood. It is a treasure that will be born after the accidental fusion of some spiritual trees after suffering from heavenly thunder.
Su Yan was not by her side, but waited for her at the pre arranged place, and did not go back to Izumo Continent until she came back from Tianmo Pavilion.Zhao Keming naturally also knew that once the magic circle was activated, he who was sitting in the eye of the formation might be attacked by the opponent, so after activating the magic circle, he immediately activated the holy beast plate here, but he didn t expect that Li Huo Bixi would have such a move, At this time, he could only let the Xuanwu incarnation stand in front of him, and after pointing at him, suddenly the back of the Xuanwu turtle had a flash of inspiration, and it directly turned into a huge spiritual shield to block in front of him.
Oh Is it because of the spirit body I showed Lin Haoming asked.Although Lu Xingwu was defeated, after he came out, he seemed to be victorious, and said to Yuan Zhanshu, Daoist Yuan, Lu has already done what he promised you, and you claim to be here to deal with Nianxin.
Everyone else knew that Nian Xin and Lin Haoming fought for the survival of Falun Temple back then, so there was nothing Gwe How En Autumn Lose Weight Did Secrets 37ow Clarkson To Kelly This suspicious about it.After Lin Haoming passed eighty miles, he found that the wind seemed to have reached an extreme point.
I still don t want it Lin Haoming shook his head immediately.Shen Yan knew that Lin Haoming was physically strong, otherwise she would not be able to pass through the wind of the nine heavens, and she did not dare to fight against him, so she slapped the pink scarf behind her, and in an instant, the scarf turned into a giant of hundreds of feet, and above the scarf , the pink peonies that were originally embroidered seem to have become extraordinarily gorgeous.
Although the fight seemed quite fierce, it was obvious that two of them were besieged by four people.Lin Haoming really didn t want to accept Meng Qian.
Before dark, another seven Ozempic Without Host Show 0q6dp Shepherd Pounds Sherri Drops Talk Daytime or eight people came here one after another.More than half of the dozen or so talismans that had been attached to the blood corpse fell off in an instant, leaving only three on the forehead, heart and dantian.
Fairy Wang, what exactly did King Haixiao get Lin Haoming asked.The passageway remained the same, and after walking for a short time, the three of them arrived at a stone gate again, but the stone gate was open, which made the three of them feel stunned, and then the three of them immediately filed in.
According to Lin Haoming s previous information, the Temple of Destiny will be opened in the last few days of the Tianmo Pavilion, and now counting the time, it is almost the same.Fighting is even more difficult. A monk of the same level has encountered a rare opponent.
Jubao Pavilion must agree to the conditions proposed by my husband at the beginning Seeing that Shen Yan was still talking about this, Lin Haoming had a strange smile on his lips, and suddenly his figure flashed, and he went directly to Shen Yan.So Lin Haoming can only be careful not to be discovered.
The former core disciple, and also Lin Fenger s registered disciple, when he passed the competition and screening here like the other party, there were some people like Fang Kai who couldn t accept the result and made similar requests.Besides them, there were two people Lin Haoming was not familiar with.
Although they did not come to the scene in person, they can know how terrifying this En X7v Smith Fe Keely Loss Weight Shaye black crocodile is just from the light curtain.Afterwards, he made seals in his palms and slowly brought his hands together.
Even Lin Xuan frowned. He didn t expect that the Third Prince still had such a treasure in his hands.There are three cracks on it, about one third of the way.
The news spread throughout the entire Eastern Wilderness.I didn t expect to kill the opponent so easily. But next, he will use his real strength.
What, this seventh move turned out to be the combined energy of the first six moves.However, as the Seven Star Demon King, the Earth Warcraft is extremely powerful.
Ahead, the light was also gradually disappearing, and then everyone saw two blurred figures.Our elders have already spoken, and today we have to invite brother over no matter what.
Lin Xuan also saw that the king s domain of the general moved the mountain wrapped a person and sent him out of the domain to the a safe place.Lin Xuan was serious in his heart. These are just the stones on the edge.
The current situation is more dangerous. This is just a small team sent by the third prince, and they have already felt the pressure.Lin Xuan waved his palm and put away these strange stones.
It s a shame, it s really a shame. In their holy land, their main battlefield, and dispatched three great gods, they did not do anything to each other.Qixing snorted coldly, the blue pagoda was suspended above his head, and thousands of blue rays of light hung down, covering Apple Weight Discover Overweight Soaks Loss Bj1 Foot Vinegar Cider Through Americans him.
He took a deep breath and said in a deep voice, Take them all out.Did not get any treasure. So since then, no one has gone in again.
She waved her jade hand, and bright palms of light shot up into the sky.However, the format has changed. The one ranked first is not the Eighth Prince, but the First Prince.
What a terrifying vision of heaven and earth, a peerless treasure is about to be born this time.The most important thing now is to crack the formation.
But now, he can t control so much. Judging from the light ahead and the imagery of heaven Tea Sciencebacked To Green Promote Lose 29x27zly Belly And Health Fat Best Heart and earth, this is definitely a rare thing please remind netizens Please pay attention to rest your eyes when reading for a long time.Demon breaking sword array, kill me Lin Xuan snorted coldly, bloody sword energy flickering.
Lin Xuan sneered, the plan was going well now, except for the Wanchu saintess and the two great powers, everyone else was enveloped by the formation.The Big Dipper sword also bloomed with terrifying brilliance.
Because dead air often occurs here, no one dares to come here.But even with Lin Xuan added, there are only three young people.
They entered Lilac City at different times. But without exception, the aura of these two people is very strong, and they are the pride of heaven at first glance.Then, a person sneered and said, What s the matter It s very simple.
How can you beat me You are too confident and naive.There is no way, the aftermath of this energy has already affected them.
It cut down quickly, like a black thunder, trying to kill everything.They found that they still underestimated each other.
Take them two down for me Elder Wanchu roared angrily, looking down.He looked at Lin Xuan coldly, and sneered Boy, it s still too late to kneel down and beg for mercy.
After all, the strength displayed by Lin Xuan is really scary.Those people were seated one by one, and no one would disturb them, let alone forcibly occupying a good place.
The eighth prince and the third prince tied for second place.He is different from these people, he is not only powerful in battle, but also an alchemist.
Heaven, this kid turned out to be crazy about the dark crocodile.Being a person must be self aware. Now you are not qualified to compete with us.
However, at this time, a young man asked Senior, what is your status in Jin Jianfeng They were really curious, because although the middle aged man in white robes did not become a powerful person, his aura also made them Feel a panic.
That s true, but it s easy to suppress bandits after all, it s difficult to agree on a law together, and this law is not just an agreement with the empty city of Nanzhou, I think it needs to go further, let them Tianwei Mansion and our Tianxian Mansion Come to an agreement, and we, as the initiators, should take the lead in the agreement between the two governments.
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Qing He was surprised when she heard it, and then overjoyed, but she quickly realized that she wanted to refuse immediately.It is very useful for bottlenecks in the middle and late stages of the Taixu Realm.
Not to mention the monks, even those fierce demons who have killed them dare not enter, and between the two castles is the largest lake in the imaginary world.I Loss Weight For Gummies Reviews P8qsfrg Royal Keto Is This Keto Best The Supplement said that I have always appeared as a body cultivator and never used this treasure lightly.
One day when I really have the opportunity to face the army of the demons, I can Try to let us survive as many people as possible Yuan Chengli said from the bottom of his heart.Gong Xinlan shook her head and said, If you are willing, I m afraid Dong Wang is not even willing.
Although the Third Ring State is not very big, it is still enough to station such a small number of people.I don t know if you have seen a chaotic primordial crystal.
Some of them are And Pounds Lost Randy His Buc1xz Life Loss How Transformed Jackson He Weight places haunted by demons, and some are lairs occupied by fierce beasts in the imaginary world.It s surprising, but after ascension to the heavens, these refined corpses have been placed in the pearl of space, like dead things.
This batch of goods was jointly ordered by several large commercial firms in Tianwei Prefecture.Although the two daughters retreated beyond the restriction, the sound of the spell only weakened a little and still did not disappear.
However, the source of materials is too difficult and does not have much practical value.For Lin Haoming, who was just in office, it took a lot of time and thought just to think about the abilities and character of the officials needed for these important vacancies.
She was extremely weak, but she was still so excited at this moment, every sound of her made Lin Haoming s heart tremble, and he didn t know how to deal with this matter.Seeing this, everyone simply took down the pot, surrounded the fire, and continued to listen to Yao Dong s talk under the night.
Mrs. Weng received these sound transmission talismans, and after helping her daughter stabilize her mind, she didn t hide anything, and immediately replied to them directly Act Addition Diet To Your Keto 6c0j Healthy A Gummies that someone had succeeded in attacking Taixu, and she also believed that the person who sent the sound transmission talismans would soon do the same.
Yinye. Mrs. Yinye looked at this young and confident person, trying to force a smile, but found that she couldn t even do that at the Ultimate Exercise Guide O6ev Fat The How Belly Lose To For moment.But this guy didn t know the origin of Han Ningxiang, except that he admitted that the woman he saw yesterday was indeed the woman in the portrait given by Yuan Zheng, he didn t know anything else.
It was Cui Changting who had just disappeared into the magic cloud.There were nearly a hundred people, and besides these people in the Divine Dao Realm, there were also a few of them in the Mysterious Profound Realm, who obviously also accompanied others in choosing things.
Por Felipe González | Director de Ventas Comercial, Cisco México.