Por Felipe González | Director de Ventas Comercial, Cisco México.
El negocio de la hospitalidad, conformado por los viajes de negocios o placer, hotelería, entretenimiento, transporte, restaurantes y todo lo que tenga que ver con la parte lúdica de la vida vive en estos momentos una revolución por la digitalización y el uso de tecnología que permite conocer en tiempo real cuál es la necesidad que se le presenta a cada persona.
Nómada por naturaleza, pero sedentario por múltiples razones, el ser humano ha encontrado en los viajes una manera de saciar su curiosidad por conocer el mundo, lo que ha generado una próspera industria de resorts, cruceros, y centros de congresos.
La “hospitalidad” representa en la actualidad 3% del PIB mundial, por lo que Cisco ofrece soluciones que apoyan la digitalización de las organizaciones que participan en el mismo, para hacer de los viajes, experiencias únicas e irrepetibles, como sucede, por ejemplo, con los visitantes a la Arena MGM de Las Vegas, Nevada, donde los huéspedes desde su llegada reciben información de sus reservaciones de espectáculos deportivos y musicales, restaurantes y demás atractivos del complejo turístico , casino y centro de entretenimiento.
En el caso específico de México, la industria turística, que recibió cerca de 40 millones de visitantes el año pasado, representa ingresos para el país por más de 21 mil millones de dólares al año, 8.7% del PIB, al ofrecer al viajero 63 aeropuertos internacionales, 58 centros de convenciones de clase mundial y atractivos turísticos para todos los gustos, como son: 150 zonas arqueológicas, ciudades coloniales y playas, además de 58 centros de convenciones de clase mundial por lo que el país ocupa el 5to lugar en el sector de reuniones en el continente americano y el 21 a nivel mundial.
Las cadenas hoteleras y de resorts en el mundo están conscientes de lo difícil que es mantener fiel a un visitante a una marca en especifico y que puede lograrse en buena medida través de la digitalización de los procesos internos de los colaboradores y de servicios al huésped, por lo que Cisco desarrolló una arquitectura de soluciones que abarca tres aspectos fundamentales: empoderar al personal y equipos de trabajo de los hoteles y resorts con herramientas que ayuden a realizar mejor su trabajo; herramientas innovadoras que permitan al huésped tener una experiencia que lo haga fiel a la marca (engagement) y por supuesto ciberseguridad que proteja los datos de todos los involucrados.
Empodere a sus colaboradores para transformar la experiencia en hospitalidad:
Gracias a la era digital, los colaboradores de la industria de hospitalidad han evolucionado de estar simplemente sentados atrás de un mostrador a verdaderos consultores para sus huéspedes a través de tecnologías móviles que permiten acelerar la asignación de habitaciones, aplicar promociones y ofrecer reservaciones para actividades de entretenimiento dentro y fuera de las instalaciones de los resorts, cruceros, casinos, arenas de espectáculos, entre otros. Además, estas herramientas digitales aceleran la capacitación de los colaboradores y mejoran su capacidad de comprensión sobre nuevos servicios y la resolución de problemas se acelera y hace más eficiente.
Haga a su huésped fiel a la marca:
Existe una gran oportunidad para “fidelizar” a los clientes, razón por la cual se busca retenerlos, por lo que herramientas digitales como las de Cisco, permiten que los viajeros obtengan experiencias personalizadas a través de sus dispositivos móviles desde su llegada al establecimiento o crucero y con una robusta red Wi-Fi, se les puede informar sobre los servicios y mapa del mismo, programas de lealtad, entretenimiento y compras reforzado con herramientas punto a punto de alta resolución para videos interactivos y promociones.
Seguridad, misión crítica para el crecimiento:
Mantener los datos seguros, tanto de los huéspedes como de los colaboradores debe ser siempre una prioridad. En estudios se ha demostrado que 73% de usuarios de algún bien o servicio camban de proveedor o marca si no se mantienen seguros sus datos. Cisco ofrece a sus clientes un ecosistema punto a punto que entrega seguridad digital a los huéspedes, colaboradores, sistemas y a la marca, ya que ofrece un portafolio de arquitecturas que incluye hardware, software, servicio y consultoría.
Gran parte de los inconvenientes al viajar o al asistir a un evento se presentan por la falta de coordinación entre el lugar que ofrece el servicio y el cliente. La falta de un boleto, la demanda de un insumo, la pérdida o descompostura de una llave para abrir el cuarto de hotel o para limpiar alguna zona se resuelve de inmediato a través de la digitalización, lo que permite obtener una experiencia amigable, sin necesidad de perder el tiempo en llamadas, en esperas o en trámites innecesarios, por lo que los clientes logran una satisfacción completa en los servicios que reciben.
La industria de la hospitalidad ya se encuentra totalmente inmersa en la cuarta revolución industrial, lo que sin duda generará un gran crecimiento en este sector tan importante para el PIB mundial.
La entrega de productos grandes y voluminosos ya no tiene por qué ser un obstáculo.
Los minoristas pueden ofrecer una experiencia de entrega rápida, precisa y satisfactoria. Aprovechando las distintas soluciones logísticas avanzadas, que pueden superar los desafíos tradicionales y deleitar a sus clientes con entregas excepcionales.
La implementación de un proceso de planificación comercial integrada y el uso de tecnología avanzada como la inteligencia artificial representan pasos importantes para Estée Lauder en su esfuerzo por mejorar la eficiencia de su cadena de suministro y optimizar la gestión de inventarios.
Desarrollar, mantener y mejorar la relación cliente-marca es un dilema para los negocios que están sumergidos en una gran cantidad de datos e inmediatez.
Different from other counties, Yunzhong County is sparsely populated and has a vast territory.Hu Xin, who was joking and watching the show, stared far away, hell, how could this guy be only a sixth grade At this time, the seventh rank dead man and the three sixth rank warriors activated their skills, and they were barely able to move freely, so they took the opportunity to swing their swords to attack the vital points around Zu an.
Qiu Honglei rolled her eyes Hmph, keep it for other women who don t know, I ve seen it all, so I m a little embarrassed to keep it.Zaan frowned, although he didn t know Xiao Yao for a long time, he probably didn t have this kind of temperament.
The defense system that Xu Yu had set up before was activated immediately, and alarm bells sounded in the mansion, and the deep voice quickly spread throughout the entire Yunzhong City.I am wronged, I really did it to investigate the case, but I never thought of using it for anything despicable and shameless.
The one in it is not the real Zishuang Divine Milk, but just relevant clues, those great masters, masters, etc.Instead, he grabbed her sword body and pressed forward directly.
How could it be so messed up on such an occasion In front of the imperial envoys, Schnell Gewicht Verlieren Kann Man In Tagen Fc4ht6h9h Kilo Abnehmen how can this be proper Sang Hong replied They are trying to give me a hard time on purpose, Xu Yu is an official sent by the central court, just like me It also represents the imperial court.After all, Yi County is the territory of the Sun family, and there is really no advantage in financial resources compared with them.
Why did you tell me everything Are you not afraid that Rj36 Keto Gummies Available At Walgreens A Review I will turn around and reveal it Zuan smiled What is the relationship between us, how can I not trust you.You bastard Pei Mianman was so angry that he bit his shoulder hard.
Tsk tsk tsk, these masters in the capital really know how to play, and they even brought their female relatives to play with them.He hurriedly retreated, but unfortunately the long sword was tightly held by the other party s hand, and he couldn t draw it out at all.
Sang Hong was skeptical Jian Taiding is dead, the gold medal eleven has just been shot
He roughly relayed the news he just heard. After he finished speaking, he asked Azu, what do you think about this Noticing his expression, Zu an pondered for a while and said, This Yuyanluo seems to be hiding something.
After the banquet was over, Aunt Mu led him to the guest room again Master Zu, this is the room you stayed in last night.After the county s disappearance, a strong leader is needed to stabilize the situation.
out. Now an oiran is second, who can win in the end is the key.If it really doesn t work, in order to save Mi Li s life, even if he robs him, he will have to get it.
Immediately after such a big incident happened at the Yu family in Yunzhong County, Yu Xuanchong no longer had the face to continue to be the Minister Zuo Pushe, and this time the emperor approved his resignation.Yun Jianyue thought for a while and didn t say anything, he managed to condense his invincibility, there is no need to waver.
Yu Yanluo admitted frankly We are indeed not from this world, we just accidentally entered this world.As a court lieutenant, it is indeed his job to maintain the dignity of the law.
Fighting land the master threw four 2 and Wang bombs at the beginning, and he couldn t win After thinking through all of this, he calmed down a lot, and he must be more cautious when using the poison in the dagger in the future, otherwise he will not succeed and it will Sensational Delight Unforgettable Keto Y6m4351xd Gummies Reviews To Excite Your Palate be easy to expose his cards.
He did not want to reward him any more, so he rewarded Belly Fat Burner Exploring The Effectiveness Of 2mqn6u7d Cycling For Fat Loss Chu Chuyan instead, even though the Chu family made him quite unhappy in the past.The Little Demon Empress was obviously also shocked, the scene in front of her was beyond her imagination, her cheeks were so red that she was about to bleed.
Protect him. Zu an nodded, the Zhongchang Attendant is the eunuch in the palace, responsible for conveying the edict of the Demon Emperor and handling the documents, with great power.I don t know if this is considered a weakness. Several people wondered what kind of weakness this is, and Zaan is also quite lustful
And where to find a sow now. In addition, I heard that he often stares at the moon in a daze at night.
Not only because of my status, but also because of my cultivation.Under the watchful eyes of everyone, he didn t have the nerve to say anything, he cupped his hands casually and left in despair.
Although this person is an enemy, he is also worthy of admiration, and he does not want to suffer such humiliation after his death.According to the records in the book, Xuansheng myriad things, ninety nine return to one , my father has high hopes for me, I naturally understand.
Even so, there is no market for the price, not to mention the famous card she personally wrote.Bi Linglong felt relieved, chatted with her casually, and then found a place to say goodbye.
It is estimated that all kinds of magical powers disappeared Jnz1 Kelly Clarksons Weight Loss Is Ozempic The Secret To Rapid Results due to being petrified.Of course, the disadvantages are not without, and it is easy to bully the masters of the Demon Cult, causing them to die young and unable to realize their talents.
The only thing he lacked was that he came from a wealthy family, and his life was too smooth.Obviously, the visual impact of this woman is too great.
The high intensity fleeing for the past few days has exhausted Xie Daoyun.Yes, Yan Xuehen nodded, Although this Jiuying can recover, it must consume some things, otherwise it is unreasonable, as long as we The speed of knocking off its snake head is fast enough, and it must not be able to recover in time.
The embarrassing thing is that I have also been hit by this kind of love than Jin Jian, and I am so angry that the effect of this skill is so good, the 7btgdidr The Ultimate Review Of Sure Slim Keto For Weight Management strength is as strong as this woman, I feel that I am on the same level as Zhao Hao and Yaohuang, and I can t resist this skill power.My lord, we will immediately report the findings here to the imperial court.
Zhao Xiaodie was stunned for a moment, and instinctively pressed the hem of her skirt, and then her whole body Cranberry Juice And Ziw9g Apple Cider Vinegar Mixtures For Effective Weight Loss In Fall floated down like a butterfly Stinky boy, you are looking for death From Zhao Xiaodie Butterfly s anger value 452 452 452
What do you want Zaun frowned. Kneel down and kowtow a hundred times to the princess.
But this weak water is really weird, and he doesn t know what the consequences will be if he is hit by this water.It How To 7g8a Buy Keto Gummies A Buyers Guide For The Ultimate Keto Support s better to let her be alone. Yan Xuehen directly refused, Don t forget what I said to you yesterday.
Back then in the capital, she had personally seen Zaan s sword strike, and at that time she only felt that he was unfathomable.Although they had already prepared mentally, they were still shocked when they saw it with their own eyes.
The monstrous flood soon filled the entire mausoleum space, and the formation patterns around the mausoleum could no longer hold up, and they shattered inch by inch, and then the entire mausoleum was completely destroyed.
Terrible laws swept over everything, making Lin Xuan feel as if he was facing an enemy.Even in the hearts of countless people in the cave, this is the real resort for cultivation.
People from the Purple Mansion soared into the sky one after another, and flew towards the depths.Such D8f En Are Go Keto Gummies The Key To Faster Weight Loss Vbv a person can also be arrogant, However, those who can afford this kind of monsters have unusual identities.
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There was a crack on his finger, and blood flowed out.But when you meet my Five Elements Rule, you still can t see enough Let you see my array of five elements The laws of the five elements cooperate with each other, and the life is endless, and it is extremely powerful.
Lin Xuan smiled at this and didn t Graham Elliot Weight Loss B9o Lbs Transformation Emotional Revival care. He sent out the two great skills directly, because he wanted to get something simpler.I really have no reason to do it. However, for the sake of the good relationship between my clan and WindClan for many years, I can give you some help.
Lin Xuan nodded. Indeed, this is an ancient city built by the emperor himself.Xiaoyu, you don t really think you can enter the top ten, it s impossible for you, Qingchen shook his head, Please pay attention to rest your eyes when reading for a long time.
Weak fingers. He didn t know that Lin Xuan possessed the Great Dragon Sword Soul, and could cultivate this unique skill as quickly as possible.Boy, look at your secrets, Before he finished speaking, Lin Xuan took Xueqi with him, cast Void Dungeon, and disappeared in an instant.
Whether it Slim Acv Keto Unpacking Its K2m9 Weight Loss Benefits is Dugujue or Jian Wuque, they can t offend them, because standing behind them are Misty Peak and Xuantian Pavilion.Lin Xuan s pupils shrank sharply. Although the opponent was not targeting them, the breath alone could threaten their lives.
Everyone was in an uproar, but they didn t expect to come to help Lin Xuan again.He breathed a sigh of relief, put these things away again, and then looked at the Lord of the Hall of Punishment, didn t he want to make up for it I see how you compensate The Master of the Hall of Punishment had an ugly expression on his face.
Only grown up geniuses are truly peerless geniuses.He is like the supreme king of gods. At this moment, he accepts everyone s worship.
Are you OK Lin Xuan said, still can t die, ruffian dragon, why are you here The dark red dragon said, I am here to save you.They were only talented, so the Zifu who joined recently didn t know the ancient history at all.
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Tanks cannot see the targets at the corners of the flanks.Therefore, there is only one chance now, and that is to eliminate these three carriages to reorganize the defense of the city gate or block Vanessa Bryants Pound Weight Loss A Journey Of Healing 8h1 it.
Sun Erwei, who was a little frustrated, calculated the total price and replied The current total price is about 1.The more excellent the troops, the less they can be allowed to escape from the encirclement.
As long as they can last more than ten or twenty minutes, and wait for the troops outside the city to come back to help, then it will be time for Embracing The Gummy Keto 1odg0ny Diet A Delicious Alternative the Eighth Route Army s chariot troops to be wiped out.When this is actually wrong. The best way to deal with special forces is actually conventional forces, because what special forces fear most is entanglement with conventional forces.
Just confused, and this operation When I thought about it later, I thought it was normal
Zhu Zhenjiang was from the Jinsui Army, and it was common for the Jinsui Army to snatch a pair of shoes from their subordinates.Zhao Gang said Comrade Wang Xuexin, although the enemy has indeed shifted its forces to the northeast as we expected, it also means that we don t have much time to prepare.
But Androvich disrupted the formation and rhythm of the devil s charge with such a fuss, and the T34 of Gangzi and others aimed at the enemy without any pressure and fired a series of deadly armor piercing shells.The Eighth Route Army has indeed built a position here and fired incendiary bombs into the crowd of devils one after another
Incendiary bombs are the best weapon in night battles.
The monk still seemed to feel that he was not satisfied, so he asked the How Much Are Keto Crave Gummies Unlocking Hwq5qig The Power Of Low Carb Snacking For A Healthier You Q instructor who gathered from the other direction unwillingly Instructor, is the task completed in this way The instructor looked back, nodded and replied Yes, the task is completed Withdraw Withdraw The monk waved his hand, and the reconnaissance company disappeared into the darkness.
If the devils give up attacking Mao Xiong, it means that they will have more troops and equipment.The line of defense was immediately torn apart by the tank troops.
But Semaglutide Weight Loss Near Me Your Guide To Nearby Clinics 03ov4m now, the offensive on the northern front has completely retreated, and it is almost impossible to break through.The outside the moat mentioned by the chief of staff is actually a series of anti tank trenches, and they are also hidden anti tank trenches.
Although there is no difference in this way, the nature is different.But Yoshio Shinozuka still underestimated Ningji Okamura.
Why should the devil make such a big move with a single division Surrounded After being told by Li Yunlong, Wang Xuexin believed that he was right.Considering this, we think it is necessary for you to break through first Wang Xuexin glanced in Li Yunlong s direction, and Li Yunlong sat beside him and said John Goodmans R17dwcyly Age nothing, obviously Zhao Gang had already did his ideological work.
But there is a saying that tactical victories can never make up for strategic mistakes.As soon as Li Yunlong entered the door, he shook Doolittle s hand with a smile, and said Comrade Lieutenant Colonel, welcome to come.
Androvich replied The tank itself is fine, but the life of the tank engine
is only 100 hours. I believe you don t know this Wang Xuexin was stunned Chrissy Metz Weight Loss 0dl7d Before And After Photos Shock Internet instantly.But that was after Eagle Sauce joined the war. Because of Yingjiang s participation in the war, Awhko3bg Ariana Grande Weight Loss Unveiling The Pound Slim Down Success the vast majority of people in the country, especially the high level stubborn army, changed their defeatist thinking and believed that the defeat of the devils was only a matter of time
So a considerable part of the truce and surrender factions turned into the anti war faction, and the determination to resist the war in the country was thus Resolute, morale has risen again, and the devils are even more difficult to fight.
Wang Xuexin replied I just hope to minimize the losses of the Chinese army Stilwell replied I will do my best Indeed, I can only do my best, and this battle is not within the control of Stilwell, the nominal commander.
Por Felipe González | Director de Ventas Comercial, Cisco México.