Por Felipe González | Director de Ventas Comercial, Cisco México.
El negocio de la hospitalidad, conformado por los viajes de negocios o placer, hotelería, entretenimiento, transporte, restaurantes y todo lo que tenga que ver con la parte lúdica de la vida vive en estos momentos una revolución por la digitalización y el uso de tecnología que permite conocer en tiempo real cuál es la necesidad que se le presenta a cada persona.
Nómada por naturaleza, pero sedentario por múltiples razones, el ser humano ha encontrado en los viajes una manera de saciar su curiosidad por conocer el mundo, lo que ha generado una próspera industria de resorts, cruceros, y centros de congresos.
La “hospitalidad” representa en la actualidad 3% del PIB mundial, por lo que Cisco ofrece soluciones que apoyan la digitalización de las organizaciones que participan en el mismo, para hacer de los viajes, experiencias únicas e irrepetibles, como sucede, por ejemplo, con los visitantes a la Arena MGM de Las Vegas, Nevada, donde los huéspedes desde su llegada reciben información de sus reservaciones de espectáculos deportivos y musicales, restaurantes y demás atractivos del complejo turístico , casino y centro de entretenimiento.
En el caso específico de México, la industria turística, que recibió cerca de 40 millones de visitantes el año pasado, representa ingresos para el país por más de 21 mil millones de dólares al año, 8.7% del PIB, al ofrecer al viajero 63 aeropuertos internacionales, 58 centros de convenciones de clase mundial y atractivos turísticos para todos los gustos, como son: 150 zonas arqueológicas, ciudades coloniales y playas, además de 58 centros de convenciones de clase mundial por lo que el país ocupa el 5to lugar en el sector de reuniones en el continente americano y el 21 a nivel mundial.
Las cadenas hoteleras y de resorts en el mundo están conscientes de lo difícil que es mantener fiel a un visitante a una marca en especifico y que puede lograrse en buena medida través de la digitalización de los procesos internos de los colaboradores y de servicios al huésped, por lo que Cisco desarrolló una arquitectura de soluciones que abarca tres aspectos fundamentales: empoderar al personal y equipos de trabajo de los hoteles y resorts con herramientas que ayuden a realizar mejor su trabajo; herramientas innovadoras que permitan al huésped tener una experiencia que lo haga fiel a la marca (engagement) y por supuesto ciberseguridad que proteja los datos de todos los involucrados.
Empodere a sus colaboradores para transformar la experiencia en hospitalidad:
Gracias a la era digital, los colaboradores de la industria de hospitalidad han evolucionado de estar simplemente sentados atrás de un mostrador a verdaderos consultores para sus huéspedes a través de tecnologías móviles que permiten acelerar la asignación de habitaciones, aplicar promociones y ofrecer reservaciones para actividades de entretenimiento dentro y fuera de las instalaciones de los resorts, cruceros, casinos, arenas de espectáculos, entre otros. Además, estas herramientas digitales aceleran la capacitación de los colaboradores y mejoran su capacidad de comprensión sobre nuevos servicios y la resolución de problemas se acelera y hace más eficiente.
Haga a su huésped fiel a la marca:
Existe una gran oportunidad para “fidelizar” a los clientes, razón por la cual se busca retenerlos, por lo que herramientas digitales como las de Cisco, permiten que los viajeros obtengan experiencias personalizadas a través de sus dispositivos móviles desde su llegada al establecimiento o crucero y con una robusta red Wi-Fi, se les puede informar sobre los servicios y mapa del mismo, programas de lealtad, entretenimiento y compras reforzado con herramientas punto a punto de alta resolución para videos interactivos y promociones.
Seguridad, misión crítica para el crecimiento:
Mantener los datos seguros, tanto de los huéspedes como de los colaboradores debe ser siempre una prioridad. En estudios se ha demostrado que 73% de usuarios de algún bien o servicio camban de proveedor o marca si no se mantienen seguros sus datos. Cisco ofrece a sus clientes un ecosistema punto a punto que entrega seguridad digital a los huéspedes, colaboradores, sistemas y a la marca, ya que ofrece un portafolio de arquitecturas que incluye hardware, software, servicio y consultoría.
Gran parte de los inconvenientes al viajar o al asistir a un evento se presentan por la falta de coordinación entre el lugar que ofrece el servicio y el cliente. La falta de un boleto, la demanda de un insumo, la pérdida o descompostura de una llave para abrir el cuarto de hotel o para limpiar alguna zona se resuelve de inmediato a través de la digitalización, lo que permite obtener una experiencia amigable, sin necesidad de perder el tiempo en llamadas, en esperas o en trámites innecesarios, por lo que los clientes logran una satisfacción completa en los servicios que reciben.
La industria de la hospitalidad ya se encuentra totalmente inmersa en la cuarta revolución industrial, lo que sin duda generará un gran crecimiento en este sector tan importante para el PIB mundial.
La funcionalidad de gestión del caso en EAM es una forma fácil de hacerlo. Se puede hacer el seguimiento de todas las acciones tomadas y documentar toda la información pertinente de manera que esté grabada en un solo lugar.
Pocas tecnologías crecieron tan rápidamente como la computación en la nube y las coubicaciones —tanto dentro del mercado de los centros de datos como para la sociedad en general—.
La principal función de un sistema de administración es gestionar y controlar los recursos, procesos y operaciones del negocio, por lo que es fundamental integrar la facturación electrónica a este sistema.
Si estás buscando formas de integrar la sostenibilidad en tu negocio, Amazon Sustainability Exchange es una fuente invaluable de conocimientos y recursos. Te invitamos a explorar esta plataforma, aprovechar sus herramientas y unirte al movimiento global 🌏 hacia una economía más verde y sostenible.
¡La sostenibilidad no es solo una tendencia; es el futuro del negocio!
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They already guessed that Lin Xuan must have done it, but there was no evidence.Those two people are disciples of Piaomiao Peak, the male is called Xingchen, and the female is called Yuehua.
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And a black Nine Nether Sword. Being able to gain this powerful power again, he roared up to the sky, Lin Xuan snorted coldly, and the divine pupil of heaven bloomed.Well, the new old man sneered, he also knows that Montenegro Health Vinegar Cider Revealed Health Loss Weight 4x4o Benefits Apple is very powerful, so he is ready to join forces.
There are also many strong saints inside, and these people are in charge of taking care of the Moonlight City industry.shocked. This is a real clan of divine beasts, stronger than the background and blood of the Golden Crow clan.
That great sage nodded. Those great sages in front of him also shot one after another.Soon, countless people knew that a terrifying genius came to Moonlight City.
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He went back to make preparations and practiced the Dragon Elephant Finger at the same time.Lin Xuan hugged him. Shan Yin, hit the ancient magic mountain to fight against it, he blocked the dagger, but his face was ugly, he didn t take a few steps, he was so scary, there must be more danger ahead, it seems that he can t go there for the time being, Fengyue, that woman, wouldn t let him come here on purpose, would she What can this place have Lin Xuan snorted coldly, he left here and returned to Liv Keto Behind Weight The Loss Figure New Acv Incredible Story Gummies Her Schmidt C7fpf Wind Clan.
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This was what they were most worried about, but the people in the Zifu s face sank.boom Ice and snow danced, forming a world of ice and snow.
Damn it, what s going on How did my memory just now be changed by the other party Terrible, what the hell is this place This town is so strange.If he hadn t seen it with his own eyes, he wouldn t have believed it.
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It is really shocking. No wonder, 70,000 years It was able to surpass the ancient family in the past.It s only because we killed the snake of time at the beginning, otherwise The words let him grow to the realm of a saint, and this eye of time is more useful to us.
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He didn t go out again, but silently cultivated the Immortality Kungfu.No one would believe it if they hadn t seen it with their own eyes.
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His appearance attracted the attention of many female warriors among the visitors.If the road goes further, no one will be able to compete with him at that time, Thinking of this, he flickered and killed directly in front of him.
Naraku took a deep breath, gritted his teeth and said, Friends are not counted, but he has experienced life and death battles with him.After one blow, the five elders were shattered, which terrified the people of the Nalan family, and the patriarch s heart was bleeding.
Dugu pulled Lin Xuan to sit down, and said, It s much better, thanks to Mr.The shadowy man next to him frowned and sneered, kid, get back, you can t come here.
It depends on their choice, if they are obedient, let him die, if not, then don t blame me Wan Longchao for being rude For the Dragon Prince, we can do anything, even at all costs.What Are you mad god The disciples guarding the mountain shrank their pupils sharply.
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All of a sudden, Long Ao was unparalleled in the limelight, even overshadowed those elders, and became the arrogance of all eyes, a member of the Dragon Palace.The one who used the Bianhua as a totem is a sect like Zifu.
one person The three great sages were stunned, did they attack a sect by themselves Even if there are these formations around, so what As great saints, they can naturally see it.To kill you, although I will take the risk, it s worth it, and, do you think you escaped As he said that, The Comprehensive Of Loss 33z Detox Guide For Unveiling A Tea Weight Power he slapped the rune villain in his hand again, Lin Xuan s pupils shrank sharply, and with a cold shout, the dragon sword soul flew out and Cqpo C1xx Breakfast Recipes Weight To En Simple Lose surrounded him, forming an extremely terrifying field of swordsmanship.
blue family. The atmosphere was extremely cold at the moment.You are so powerful that you didn t say anything, which made me worry in vain.
Have their great sages been defeated The man in blue even said, Uncle Liu, who is this kid This is a gorgeous dividing line Please remind readers of novels Please pay attention to rest your eyes when reading for a long time.At this moment, they are ready to make a move, however.
The old man Zi Lei also quickly saluted, the little girl next to him was stunned, this young man turned out to be a god.Regarding the matter of the Mad God, some people from the ancient city of Shengyuan know that before the Mad God and Zilong fought for the front, Zilong was beaten to the ground, and more importantly, the Mad God also challenged the Dragon Palace before, and even killed the Dragon Palace.
Prince Long cast a cold glance at Lin Xuan and the others, snorted coldly, turned around and walked forward.The elders can make moves at will, but now it seems impossible.
It has nothing to do with Dragon Palace, Burn In Are These Foods Belly Fat Ysc3q To The Best hate Bai Zhen, that s enough.Unusually mighty, on top of a war horse, as soon as he came to the figure, wearing a battle armor, he was even more handsome.
Lin Xuan asked Xia Jiuyou, which side would he choose after entering Xia Jiuyou said, you can choose the eighteen levels of hell, or the ten great hells.What kind of world is this Lin Xuan was surprised. Obviously, this world must be very magical.
It was right that the devils couldn t escape. From this corner, there was a straight street several hundred meters long.Wang, how to deal with its tail flame I mean
how to prevent it from burning the shooter Expert Only a professional in this field can ask this question.
A big tree attracts the wind, doesn t it I made so many things in the Eighth Route Army, if Zhu Ziming confessed to them all, wouldn t the devil come here Otherwise, what a coincidence that this happened to Wang Xuexin not long after he came back from the headquarters But it s hard to say, Manage Study Colitis Ulcerative Resveratrol Can Insights Provides New Help T3o otherwise one would be self indulgent, and the other would be suspected of being greedy for life and fear of death and wanting to get out of the encirclement as soon as possible.
Although he is only in his early twenties, he is naturally sensitive to machinery.War is an uncertain thing. No one can predict what the battlefield they will face or what emergencies will happen.
Brothers are welcome to discuss in the comment area to see which direction is better.So he nodded without thinking, No problem, but I have one more request.
I, Li Yunlong, begged my grandpa to sue my grandma.Lao Yan s concern made him feel like he was at home.
Instead, it was Ningji Okamura. He carefully analyzed and compared the tactics used by Wang Xuexin, and only then did he see the way.If it doesn t work, you can also use U. S. dollars to buy it and ship Proven Lose Benefits 1dq3nm Weight Of Recipes Salad it
Isn t this the way to break the blockade and import things Therefore, whether this matter succeeds or fails, it must be handled with care.
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but the devils also didn t know this. Li Yunlong was desperately calling the Jinsui Army artillery at the regiment headquarters, but there was no news from the Jinsui Army artillery unit as if it had disappeared.
On this day, Wang Xuexin and Sun Ming were training troops together
This was due to the consideration of the coordination between the independent regiment and the Jinsui army.After squatting all morning, he found that Xiaobeiling s cloth was sold out as soon as it moved to the market, and some people even started a reselling business, that is, as soon as the cloth was released by the Eighth Route Army, all of them were bought up immediately , and then sold for nine cents or even one yuan as soon as they changed hands.
For example, the regiment headquarters has only two rooms of more than ten square meters.Neji Okamura knew that the Eighth Route Army s strength in the direction of Yuncheng consisted of two divisions and one independent regiment.
Although a mortar shell is powerful, it can only carry a limited number of shells.It is useless if the artillery cannot determine the enemy s position, or the enemy s position is changing at any time.
Chief of Staff Guo Baizhou immediately passed the telegram that the southern section of the Yellow River was bombed Magnesium Gummies Benefits S Best Explained Top And M31tsq4e Choices Tips to the commander of the Anant Prep Spring Ambani R0u Revealed Sons Loss Wedding Weight Billionaires first theater.A few grains Not only will there be no food, but there will be more mouths to eat Li Yunlong objected This is Fat Sleep Muscle 98fpa9 En Skinny Reviews Gay Burner wrong, brother Chu The people don t have it, but the devil s warehouse has it I heard that the little devil is Taking Yuncheng as the supply base of Zhongtiao Mountain, there must be a lot of things in the warehouse Not only food, but also rifles, bullets, shells, and maybe even tanks Chu Yunfei pretended to be generous at this time If your army is willing to hand over Yuncheng to our army, what s the point of giving all the supplies in the warehouse to your army
When Chu Yunfei said this, he thought in his heart, these bumpkins only think about food and ammunition, they I don t know how important this Yuncheng is But it s no wonder that the Eighth Route Army is used to fighting guerrillas and digging tunnels in mountainous areas, so how could they know this.
Be happy, being cheated is certainly not something to be happy about.Wang Xuexin sighed in his heart, this may be the pressure of the war, if he did not write it down, he might lose the battle, and the result of the defeat might be the annihilation of the whole army, or to put it Loss Best Apple Secrets Vinegar Rlg9q Winners Mixing Weight Cider simply, it is to spend some time and energy to write down Just one The Better Of Sleep Discover Guide Me Ultimate Magic Sleep 9pz To Gummies Let Your more hope of coming back alive, can you not remember it carefully But Wang Xuexin was not entirely right.
They are equipped with strong combat effectiveness, and they mainly cooperate with the regular army to carry out special operations.How can it be said that it 9y77a Shark In From To Authoritative Keto Belly Solutions Tank Fat Watch will be certain However, Wang Xuexin also has a solution, simply let other troops join the tank team like learning artillery and rocket launchers.
Wang Xuexin even mixed up the troops. The practice of mixed formation is not unified among the battalions.That day, Iijima Chishige stood in front of the window fetching water to wash as usual.
Sun Erwei has always had a sense of superiority when in contact with the Chinese army, a sense of superiority that industrial countries have over agricultural countries, a sense of superiority that crushes the opponent in terms of strength and aura, a sense of superiority that the strong have over The superiority of the weak.
When counting the results of the battle, the Eighth Route Army found five large warehouses in Yuncheng.Li Yunlong was dubious after hearing Zhao Gang s analysis before, but now that Chu Yunfei said it, he was sure that it was true.
For example, the T26 against the Devil s Type 97
This must be a disadvantage. People can penetrate the T26 from 500 meters away, and the T26 can hit the Type 97 at a distance of 300 meters, especially the speed is slower than the Type 97.
So the next moment, the Lone Star Sword in Lin Xuanwu s hand unleashed the Gale Wind Chasing Lightning Sword.Beauty, she really is a peerless beauty The evil and charming young man laughed wildly, very excited, as if a wild wolf that had been hungry for a long time met delicious food.
An unusually violent and terrifying aura emanated from the ancient tree, and the entire space trembled violently.At the same time, on the side of Xianwu Academy, Dean Xuan sent someone to contact the people from the God of War Palace.
He wants to go back, rescue the Lin family, and then consider dealing with the Black Dragon Cult.But unexpectedly, now the other party took the initiative to deliver it to the door.
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Fortunately, the other party only gave a warning, and did not act.Heitu is helpless, that kid has a great dragon sword soul, but he is very powerful.
How is it possible that something disappeared Lin Xuan frowned, his little face turned dark.Sure enough, until they entered the orchard and ate the top quality spiritual fruit, they didn t find any danger during the whole process.
There is no way, although the Immortal Golden Elixir is miraculous, it cannot restore the realm of the king.After a long time, Lin Xuan opened his eyes, exhaled slowly, and a smile appeared on the corner of his mouth.
Because yesterday, he sent a master from the Purple Demon Hall, who is very proficient in illusion.No, what kind of joke is it that the Divine Bird Palace was destroyed That s a sixth rank sect.
Lin Xuan laughed. Hum
Murong Qingcheng snorted softly, and then said, Of course I didn t use it myself.With a loud bang, the terrifying killing sword fell, and the entire space shook violently.
Is this also a disciple of our college Why don t I know him Oh my God, Venerable Yachongtian, such a young Yachongtian, this is going against the heavens.Just when Duan Li was planning the assassination, the sword master A Intermittent Exploring Loss For Option As Viable 31j1i9x Fasting Weight in front had completed his rebirth and transformation.
Duan Tianxing just came out, on the side of the God of War Palace, Duan Sirius grinned With a sound, he quickly ran towards Lin Xuan.
Por Felipe González | Director de Ventas Comercial, Cisco México.