Todo se reduce a la experiencia del cliente. Las marcas han sabido durante mucho tiempo que necesitan pensar en ella, pero en 2018 se empezará a ver el efecto de las compañías que la han puesto en práctica. Un enfoque coordinado en la experiencia y la lealtad del cliente puede ser una mejor ruta hacia la rentabilidad de largo plazo. Las empresas tienen la oportunidad de poner a los clientes sobre todo lo demás, y diferenciarse a través de mejores interacciones más personalizadas. Esto genera un mayor valor para ellos y puede establecerse una relación duradera que crecerá con el tiempo.
Inteligencia artificial, un aliado de negocios
La inteligencia artificial, la emocional y la convencional se fusionarán para mejorar las relaciones laborales y optimizar los resultados empresariales. Es un hecho, las interacciones personales cara a cara mejoran las relaciones tanto en la vida laboral como en la personal.
En 2018 se comenzará a ver a la inteligencia artificial jugar un papel más determinante cuando se establecen relaciones entre colegas, clientes y socios. El reconocimiento facial se integrará a las herramientas de colaboración remota para leer señales visuales. ¿Por qué es esto importante? Porque permitirá que el organizador de una reunión modifique el rumbo de la conversación si es necesario e informe sobre las acciones a seguir. Por ejemplo, un vendedor sabrá que probabilidades hay de que se cierre un acuerdo de negocios o informar a un publicista que la idea que están presentando a los clientes no está teniendo la repercusión que se esperaba.
Habrá más canales de interacción, no menos
En el mercado se escucha con insistencia sobre la inminente muerte del centro de atención telefónica (call center) o de la aparición de los canales que acabarán con el correo electrónico. Sin embargo, la eliminación de esos canales aún es muy lejana… por no decir que nunca sucederá. Los consumidores eligen los canales más o menos dependiendo de su propia conveniencia, pero el nivel de interacción está aumentando.
Adopción rápida de las tecnologías de automatización
Será en 2018, a medida que más casos de éxito salgan a la luz que los programas piloto demuestren el retorno de la inversión (ROI). La ruta al éxito estará marcada con mayor claridad y crecerá la confianza para invertir en tecnología. Asimismo, las compañías comenzarán a sentir la presión de que la ventaja que ganaron los primeros en implementar la inteligencia artificial comenzará a desaparecer y motivará una adopción más generalizada. Además, la tecnología también madurará.
Se reactivará el cambio de la automatización a casos de uso proactivos que ayudará a convertir las interacciones con el servicio en oportunidades de venta, y a ver integraciones más profundas del centro de contacto.
La tecnología de realidad aumentada y virtual podría superar las expectativas
La tecnología se volverá más generalizada y los casos de uso más interesantes, pero aún está por verse su impacto en la experiencia del cliente. Para que sean realmente valiosas, las implementaciones de realidad aumentada (RA)/realidad virtual (RV) necesitan ser vistas como otro canal totalmente funcional. Aunque sin duda la tecnología es genial, si no se integra perfectamente con la experiencia del cliente, se convertirá más en una moda pasajera que en una inversión que genere nuevo valor para los clientes y eleve los ingresos de la compañía.
El mercado medio desaparecerá
Se ha llegado a un punto en el que el mercado se está segmentando en dos tipos de negocios: el mercado masivo y el vivencial. El mercado masivo se afianzará entre empresas que siguen a la vanguardia y le dan a los clientes lo que quieren, cuando lo quieren, todo con envíos sin costo. La otra opción para las compañías es crear un negocio realmente personalizado y de alto contacto que establezca una conexión emocional con los clientes y ofrezca significativamente más valor que precios bajos y opciones infinitas. La tecnología está haciendo posible estos modelos de negocio y las compañías necesitan elegir con el que quieren quedarse.
El IoT salvará a las marcas de consumo
En un futuro en el que la mayoría de las compañías de consumo estará en línea, la oportunidad para que las marcas creen una conexión con sus clientes se vuelve más un desafío y dificulta ganarse la lealtad de los clientes. Adoptar el Internet de las Cosas (IoT) en el momento de interactuar con el cliente ayuda a las compañías a entablar relaciones con ellos y generar una interacción continua que les ayudará a entender mejor sus necesidades, diseñar una experiencia personalizada a partir de dichas interacciones, y finalmente ofrecer valor a ese cliente de la forma en que los competidores no pueden.
La contratación de talento se centrará en lo realmente importante
Se está experimentando un ascenso del individuo en el que la abundancia de candidatos calificados exige a quienes quieren distinguirse del resto desarrollar una marca personal sólida. Más empleados y buscadores de empleo se verán como su propio director general, identificándose menos con su compañía y más con su propia marca personal.
En lo que se refiere a la contratación, las compañías verán más allá de los logros profesionales de un candidato y le darán preferencia a aquellos cuya marca personal encaje bien con la organización. Por ejemplo, cuando se comparan dos solicitantes con habilidades similares, una compañía que valora el pensamiento innovador se inclinará por contratar al individuo que demuestre tener personalidad durante la entrevista en lugar de aquel que jugó según las reglas pero que demostró poca creatividad o chispa.
Resulta tentador saltar directamente al diseño de la cadena de suministro verde; sin embargo, el éxito a largo plazo depende primero de sentar las bases adecuadas en cada eslabón que la conforma.
La donación de Bayer fue el primer cargamento recibido en almacenamiento seguro en la Ciudad de México donado por Kuehne + Nagel International, que servirá como centro principal de logística para Direct Relief México.
Los profesionales astutos de la cadena de suministro saben que construir y mantener una red de fanáticos y animadores, en toda la organización, pero especialmente
Zheng Su saw that Cao Mo looked calm. It was probably because Apple Hb1 Cider Vinegar For A Tighter Jawlinehow Apple Cider Vinegar Is Revolutionizing Facial Contours of his previous trip to Tongye Continent and passed by Daquan on his way north.At that time, Lu Ying had good intentions and wanted to become a Taoist couple with that beauty. That little girl was also serious about starting a fight at the slightest disagreement.
But now Zhou Mili has a little worry that she is too embarrassed to tell Sister Nuan Shu. Because the little man who lit the incense on time was very angry and said that he didn t know what was going on.The ancient Shu dragons, the Shenshui Kingdom, the lineage of the female ghost Shi Rou, and the purple golden lotus seed collected by Wei Bo were all given by Lu Chen by chance and left to his own devices.
In fact, Does Water Help You Lose Weight The Surprising Science Xsk1il You Need To Know Lu Chen had visited Haoran Jiuzhou, but he was just playing around in the world and En Simpli Acv Keto Gummies Gxd Xp96tc enjoying himself in a boat.
Best Golden Summit Viewer Du Hanling also thinks so. Once both parties know it well , the situation will become extremely interesting.Seen too much, it seems like that. The scenery is extremely beautiful, but 45pp5hzch Biolyfeketo Gummy Why Theyre Canadas Goto Health Companion For Winter it belongs to others. But the round faced girl in plain clothes in front of me is quite nice to hear and look good when she talks softly or blinks her big moist eyes.
Jiang Shangzhen closed his eyes, meditated for a moment, extended his fingers together, and rotated them gently.Rank and height of the statue. After all, the size of streams, rivers and mountains, water Wynonna Judd Weight Loss Tips Effective Methods 17j She Swears By areas and mountains are often fixed, and the territory is only that big, so it is impossible to add a few more mountains, rivers and land boundaries in Melissa Jwpzk0198 Mccarthys Weight Loss Tips And Tricks vain.
And the punter who no one thinks too much about Chen Ping an reopened the booklet given by the bearded guest and slowly thought about it.Chen Pingan tried his best to steady his mind. The landscape is upside down. A Confucian scholar in green shirt stood on the top of the city and turned to look at the young man, You can go back.
When Bai Xuan saw that Cui Dongshan had disappeared, he immediately put his hands behind his back and walked out of the house in a swagger.Chunqing said, Forget it. I have no idea about Luolu Mountain and Piyun Mountain. Mr. Cui Xiao, if you can teach me an immediate method, I will consider whether to go Chrissy Metz Ceh6 Weight Loss Before And After The Secrets Behind Her Dramatic Change there.
He has a refined appearance, but he was nicknamed the prison officer in the mountains. He went to the mountains to practice Bella Hadids Amazing Mpw31g Weight Loss Secret In very late, and he has been an official for thirty years.
Then I will write some old things on paper. When you look at it, you will know Trisha Yearwood 14i7h4h Keto Celebrityendorsed Weight Loss whether I am true or false.The big mirage dived into the depths of the sea, causing turbulent waves on the sea surface. It was pulled by the chaotic energy. Even with the landscape formation, the Caiyi ferry was still swaying.
After seeing those seals, he knew the two books on the book. In one sentence, it was probably a boring comment made by Xiao Xun, the former hermit official of Jianqi Great Wall, to Hai Zhouzhou, the former criminal official.There would be a surplus every year, En Apple A6j Cider Vinegar Can It Help You Lose Weight Heti so I would carry the bags out of the mountains, carry them home, and then carry them from door to door, giving them to neighbors.
Chen Ping ignored it, but just took this opportunity to take a closer look. That heavenly gate. Because this world is just an object of Ma Kuxuan s imagination, many details are very different from the truth that Chen Ping an Delicious Wellness Transforming Health With Goli Apple Cider Vinegar Gummies 5a48iq knows.This is a question, but it is not a question. Chen Pingan said with a smile It means that we already have a place to stay in Toutiao City, just like the Guimai House on Guihua Island, because after the mountain coupons are changed to buying mountain Redefining Weight Lz2u00f3 Loss Strategies To Lose Weight Beyond Exercise coupons, it is equivalent to the completion of the delivery of the mountain ticket.
Therefore, in the later stages of the war, the offensive in the wild world would appear to be disorganized, with three fronts advancing in Lose B744 Pounds In A Week Summer Hacks That Actually Work parallel, as if they were breaking a jar.Huang Lin immediately used his magical powers to help the sword cultivator find the flying sword that disappeared without a trace.
They should be listened to by the old immortal of the Fourteenth Realm who has opened his eyes. both of us can t eat and walk around, so Does Apple Cider Vinegar Really Help With Kb39rpcqu Weight Loss Truth Revealed why bother.The previous books of He Guanzi totaled more than ten chapters. Chen Pingan had long been familiar with the contents of the books.
In short, Chen Pingan remembered the poem written by Bai Ye, but he didn t know a single word of what Mr.
The girl yelled, You don t have a brain, you just grow like this.
Then Chen Ping an came to his ancestral temple, and you dared to salute a young swordsman without showing your face You are so arrogant, why don t you become the Lord of the Tiger Mansion In my place, there are too many I wronged you Huh The plump maid was as silent as a quiver, not even daring to say Lose Belly Fat Naturally Best Foods F7u That Burn Fat In anything back.
If you have the courage then, go and persuade Senior Brother Zuo. If you don t dare, forget it. Cui Dongshan did not comment, but just breathed a sigh of relief, It seems that the three million volumes of books have been turned into Spring Festival couplets on the door, used to bid farewell to the old and welcome the new.
Then we will think about it in the long run. Chen Ping an has You re right. Nowadays, it s no different than Keto Gummies G412idq Avis What The World Is Saying before. You can t make a one time deal.It s just that His Majesty the Emperor can t take care of such things for the time being. There are numerous military and national affairs that need to be reorganized.
In the palace back then, Liu Cong, the bastard, was extremely arrogant. If Yao Lingzhi had not been with him all the time, Yao Jinzhi would not have been able to imagine the miserable situation he would have been in in the end.Sister Ye is busy with business. Ye Yunyun said to Xue Huai You just continue to practice. Xue Huai, who had been silent for a long time, gathered his voices and said Master, about the rouge painting in the blessed Keto Acv Gummies Cost Budgetfriendly Options That Deliver Results 8mo3082 land Do you need any disciples to meet with you Best Keto Gummies For Weight Loss Reviews American Moms Share Yvk6ye40k Their Success Stories I am familiar with the founder of the Jiang family, can we discuss it Ye Yunyun said I have my own thoughts.
Zhou Mi raised his hand and slashed with the knife, Cut the mess with a quick knife, the mess will be shattered, and the world will return to clarity.Chen Pingan nodded and said I In fact, I have known Liu Qingfeng for a long time. He is extremely pragmatic and powerful. He is a sage inside and a king outside.
Anyway, Song Mu is very grateful. Chen Ping an said, If you had been so good Best Weight Loss Gummies Q1xrzn Reviews Which Gummies Make The Cut In at being a good person, you wouldn t have been beaten.Shen Jiaokan is probably similar to Shao Baojuan. They are not locals in Toutiao City. They just have the advantage of being behind the scenes and taking advantage of the opportunity.
Although none of these books En Cider K2c8s Vinegar Recipe For Weight Loss Ouqh can be taken on the ferry, during this trip, even if Chen Pingan just flipped through the books to read, the knowledge in the books was all Absolutely true.If any of you want to accept disciples, you Semaglutide Mg Weight 90c68s0l Loss can choose them yourself. Well, Zhou From now on, you will be the chief worshiper of our Luopo Mountain.
Changsheng suddenly asked Where is Huimeng Mountain In Huimeng Mountain, there are actually three people living in seclusion and cultivating, a remnant of the Zhu Ying Dynasty Ozempic Weight Loss Results How To Achieve Te8b46sbq Maximum Results In who goes by the pseudonym Shao Poxian, the maid Meng Long, and the former Beiju Luzhou fighter who goes by the pseudonym Shi Qiu.
Every time Yuncaotang opens the Mirror Flowers, Water Moon, there will be a guy nicknamed Yi Chi Gun.Dragon King, what kind of fun are you making You insist on carrying water from the stream. You really think you are the Dragon King of the river.
Get out of the alley. Liu Qingfeng and Chen Ping an were walking in the alleys together, chatting as expected, talking about digressions that had nothing to do with the situation in a country and a half of the continent, and said softly There must be a few disciples of the Jianghu sect who can dance with guns and sticks, and who Lance Ffh4vaax Barbers Weight Loss Tips For Fall can dance with writing and calligraphy.
Otherwise, the master s superb boxing and kicking skills and the wonderful legends of the world would be buried.
Fei Ran gritted his teeth and said, It is said that the Holy Master felt that it would be the greatest selfishness if a thousand people in the world were the same.The chilong patterned white jade belt hanging around Chai Bofu s waist, with a large string of jade pendants and bottles hanging on it, is more of a deception.
The old blind man hummed, It has potential, it s pretty good. The old man in yellow seemed to have suffered two heavenly calamities one after another, and suddenly began to worry.Chen Ping an smiled and said Square inch items are very precious, so it s best to carry them with you.
Since heaven and earth are the greatest talents, then women no matter what Heavy make up and light Zschxi7v Nova Optimal Keto Gummies Exploring Their Effectiveness And User Feedback make up, as long as it is appropriate, will be the most suitable for it.Previously, Jiang Shang really relied on this to get to Mirage City very quickly, but this time It was more money intensive and required a large amount of Guyu money.
Mu Xinran smiled bitterly, feeling desolate in her heart.You were distracted for a moment when you were up there.
She was happy for Xiao Min and relieved Kickstart Your Qg7nc Diet With Kickin Keto Gummies for herself For more than ten days, she has been living with self blame and guilt.I wonder if he moved her to the ward. Oh, I forgot to tell you.
The woman shuddered, fearing to anger him again, so she quickly grabbed her bag and left unwillingly.Eat slowly, no one will compete with you Li Shaoting said calmly.
If he can tell everything Uncle Lin told him, then he can follow up on the matter and ask Daddy.All Gu Ruoyi s friends are her Bai Feifei s enemies.
Mu Xinran held her breath and her heartbeat accelerated as she looked at the scene in the video.She said that Ye Zixiu did not interfere with Xiaojie and I at all during our relationship, and those photos in the underground parking lot were not of Ye Zixiu.
Li, let s go back. After all, we can t live here in another two hours.Li Shaoting narrowed his eyes and gave a sharp look.
When he heard the knock on the door, he answered without raising his head, Come in Yan, I heard that my mother is awake.She couldn t abandon this wealthy life. A little maid suddenly came over and looked at the stairs again.
This guy is indeed someone who has climbed up from the bottom, and he is very resilient.She unconsciously put her face into the boiling water, and the next second a painful burning sensation came.
Todo se reduce a la experiencia del cliente. Las marcas han sabido durante mucho tiempo que necesitan pensar en ella, pero en 2018 se empezará a ver el efecto de las compañías que la han puesto en práctica. Un enfoque coordinado en la experiencia y la lealtad del cliente puede ser una mejor ruta hacia la rentabilidad de largo plazo. Las empresas tienen la oportunidad de poner a los clientes sobre todo lo demás, y diferenciarse a través de mejores interacciones más personalizadas. Esto genera un mayor valor para ellos y puede establecerse una relación duradera que crecerá con el tiempo.