7 de cada 10 personas prefieren comunicarse con las empresas a través de una llamada telefónica. Esto se debe a que este medio les ayuda a resolver sus dudas y hacer algún reclamo sin complicaciones técnicas que pueden asustarlos o alejarlos de quien les brinda un servicio.
De acuerdo con un análisis realizado por Aivo, empresa desarrolladora de software de servicio al cliente con base en la Inteligencia Artificial, los clientes en la actualidad buscan un contacto simple, que resuelva rápido sus necesidades y que les permita continuar con la comunicación cuando ellos decidan y por el canal que prefieran.
Si tomamos en cuenta que 60% del total de los consumidores acuden a los centros de atención para solicitar la reparación de un producto o servicio no satisfactorio, las compañías se enfrentan con el gran reto de atender y brindar soluciones, ya sea por teléfono, por un medio digital o, lo que es ideal, complementando ambos.
Por esto, Aivo te presenta las ventajas que tiene el servicio al cliente a través de canales telefónicos y digitales, para que tomes la mejor decisión la próxima vez que quieras contactar a una empresa para solicitar una aclaración.
Atención telefónica
Fácil acceso. El teléfono sigue siendo el dispositivo de telecomunicación por excelencia en México, ya que existen tantas líneas telefónicas (fijas y móviles) que prácticamente cualquier persona tiene acceso a este medio para contactar a las empresas.
Más cobertura. Para las compañías, la universalidad del teléfono lo convierte en el medio más fácil para interactuar con los usuarios. Por eso, a la fecha el servicio al cliente tradicional sigue basado y estructurado en call-centers.
Personal. Al hablar por teléfono esperamos encontrar un agente que nos entienda y brinde la mejor atención comprendiendo nuestro problema y buscando una solución lo más pronto posible. ¿La desventaja? En ocasiones, los agentes de atención al cliente no se dan abasto y el proceso se dificulta al no tener la capacidad para resolver todas las solicitudes en un periodo de tiempo corto.
Innovación continua. A pesar de ser un medio tradicional, ha recibido mejoras y avances para establecer conexiones de calidad desde cualquier parte del mundo. En la actualidad existe tecnología, como Voice de AIVO que, con base en la inteligencia artificial, permite que agentes virtuales atiendan cualquier solicitud vía telefónica, de tal forma que los agentes humanos se dediquen a resolver tareas específicas.
Atención por medios digitales
Nuevos usuarios. El uso de smartphones y el ambiente digital en el que crecen las nuevas generaciones, impulsan el uso del internet para resolver por este medio cualquier necesidad. Si las empresas desean atraer nuevos clientes y hacer que permanezcan, lo mejor que pueden hacer es adaptar sus procesos con herramientas digitales que faciliten el contacto entre ambas partes.
Inmediatez y Disponibilidad. Los canales digitales permiten una interacción más sencilla e inmediata. La Inteligencia Artificial (IA) permite que bots respondan y las solicitudes tarden la mitad del tiempo en resolverse, que de una forma tradicional. Además, la IA brinda atención inmediata cualquier día de la semana, por lo que jamás se deja un cliente sin atender.
Ahorro y economía. La tecnología se ha convertido en un gran aliado para disminuir los costos de operación del servicio al cliente. Si los usuarios se han mudado a los canales digitales, ¿por qué no dirigir las energías (y el dinero) ahí? Además, permite tener un control y registro minucioso de todas las interacciones, por lo que las compañías pueden corregir y revisar áreas de oportunidad.
¿Cuál es mejor?
¡Ambos! La atención al cliente debe ser como un traje a la medida para cada quien. Existen compañías que pueden prescindir totalmente de las líneas telefónicas; existen otras que requieren interactuar por ese medio. Lo ideal es que cada una analice sus necesidades y las de sus clientes para brindarles la atención más rápida y efectiva.
Gracias a los softwares que responden, identifican y brindan soluciones de forma inmediata, la atención puede ser incluso complementaria y omnicanal para que los clientes “salten” de un canal a otro conservando su historial y sin perder el hilo de su conversación.
Si estás pensando en mejorar tu servicio al cliente, acércate a los profesionales y comienza a disfrutar la tecnología que transformará a tu empresa. Para más información visita aivo.co
Mediante algoritmos numéricos en un motor de inducción, puede medir la corriente del embobinado, la posición angular del eje del motor y adquirir señales de funcionamiento.
She raised her head, her pupils shrinking suddenly.It must be because his root value is too low and he is old and people don t like him.
Many people began to doubt life, suspecting that they had fake spiritual roots and cultivated fake immortals.Do you know what Toad Su is It s the kind of poisonous toad covered with poisonous pimples squeezed on
That s enough Wen Miao was so angry that she took off Hustle Butter CBD Review: A Comprehensive Guide to Tattoo Aftercare and Skin Health (aiGaU)
her shoes and walked towards Jiang Yuebai threw it over.
Greetings to True Lord Jiuchuan. Are you waiting for someone Wait slowly, I will leave first.The last bit of golden light on his body extinguished, Jiang Yuebai wiped the blood from the corner of his mouth, and found that the white feathers of the Taihe Umbrella were stained with blood that could not be wiped off.
Wen Miao said, If you want to know, just practice hard and ascend to the immortal world to ask the founder in person.It is a relatively rare Qimen martial arts technique, and it is still a fierce route.
Jiang Yuebai smiled bitterly, But when Are CBD Gummies Legal in All States? CBD Laws and Regulations Guide
it comes to finding sharks, even if the Supreme Elder comes, he may not be able to find them.The orthodox divine position requires the Immortal Sect s Golden Book.
How many people will be her opponents besides the god transforming monks present Plus
Ouch With a dragon roar, the invisible barrier in front of everyone suddenly shattered.If I blindly oppress men, I will inevitably encounter Come to resist more fiercely.
I saw that inside Xie Jingshan s clothes, there were densely sewn storage rings, estimated to be over a hundred.Jiang Yuebai s broken arm held the cracked White Dragon Spear, and he raised his bloody face, his pupils shrinking suddenly.
Feng Ying used a flying magic weapon to carry Zhou Xinqi, who was lagging behind a few people.Magic weapon elixir. The Divine Hidden Talisman and the Turtle Breath Talisman, activate A few days later, Seven Star Island.
They went to the mountain peak where Elder Zuo Chai Chong was.Jianmen Pass is the boundary between Jieshi Ridge and Cuiyun Road.
The war begins again The tribulation thunder was fierce, and the residual power of the gods and fighting skills was tyrannical.Ahead is the Ghost Burial Valley. Zhongyuan City is at the Vitality CBD Gummies Donde Comprar - High-Quality CBD for Wellness
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It seems that Liantai Dongtian is not omnipotent. Maybe I have to wait until I understand the way of turning Yin Qi into spiritual energy before Liantai Dongtian can transform it.Ouch The tree dragon roared in pain, and Bai Jiuyou was controlling the eight armed vajra shadow to help the tree dragon remove the dragon prisoning nails from its body.
Xie Jingshan s eyes trembled slightly, and Jiang Yuebai glanced at him from the corner of his eye.Only by reaching the level of subtle control can we create complex vortices inside the Little Demon Pill, stabilize the vortex in the process of separating the turbid air, and adjust its own aura and vortex speed at any time according to internal changes.
However, True Lord Jiuchuan told me that if you come out of seclusion, you should go to the Supreme Elder first.Jiang Yuebai looked at Xie Jingshan with excitement With searching eyes, Anan asked me to say thank you.
Sitting on the bow of the flying nuclear boat, she raised her arms and smelled everywhere on her body.To give a simple example, just like the longevity gu of the witch clan, ordinary monks cannot see it even if they practice to the Mahayana stage.
The living are more interesting than the dead. I just like chaos and see people s choices in desperate situations.Gua The yellow frog on the water lily leaf curled its long tongue and twisted Jiang Yuebai s white vine in mid air.
They are all trying to get Yinglong. They can fight for Yinglong, or they can temporarily unite to prevent Yinglong from escaping.Mu Wushuang scratched his hair into a mess and yelled anxiously, Why is it so troublesome to get through this calamity Can t we just save it all and chop it all together I have to drag it out for nine days, which makes me feel bad.
At that time. Jiang Yuebai s whole body s spiritual energy poured into the eight array plates above his head crazily, maintaining the stability of the Four Elephants and Bagua array, while the ghost tide surged in from all directions.Shulong Hongye went in to rescue Ji Xiang, but she also pinched her claws.
After Jiang Yuebai finished speaking, Wuchang Long noticed the word Shushan on Jiang Yuebai s clothes.This Pavilion Master from Feiyan Pavilion is really strong.
Does anyone want to sign up It seems that the teaching of cultivating immortals will start tomorrow morning
After being fermented in Teito University s post bar, this incident quickly spread on major social platforms.Sudden Lin Beichen stopped, with a surprised expression on his face.
And
Another idea also appeared in his mind at this moment.The mouse froze immediately Hard Not even a chance to twitch Where Lin Beichen s hand came into contact
wisps of fine green smoke rose. The hair was burnt Lin Beichen Directly Blue Vibes CBD Gummies: Benefits, Usage, and Expert Insights (wBNGE)
It s too uncool
He was a little surprised by the power of the electricity emitted from his palms, and at the same time he was troubled.
Thinking about the commotion Lin Beichen made when he asked for leave last time, his head was getting big.Lin are unmatched by other schools. Please tell me what resources Imperial University can provide to Mr.
The screen was shattered into pieces, and the battery was almost knocked out.Lin Beichen said openly. And hear the answer he gave.
Quick, quick, right in front Follow me, follow me
Hearing the sound, Lin Beichen frowned for a moment, and his heart skipped a beat, thinking There must be dozens of people at least listening to these footsteps Couldn t this be the kidnapper s accomplice Feeling the empty electrical elements in the liver
A huge sense of crisis instantly hit the whole body What should I do How should I deal with it
Don t think about it anymore. Taking the initiative may still have a chance of survival Although
he didn t know where this glimmer of hope came from.
Say, say, I ll say Tuoping was afraid that if he was too late, his head would be moved, so he quickly told the location of the five detectives, and he said it in detail, fearing that Lin Beichen would not be satisfied
I ve confessed everything. Do you think
Crack Before Tuoping could finish his plea for mercy, with a crisp sound, his neck was pinched by Lin Beichen.
At this time, they saw
A faint golden light suddenly appeared on the hand of the man on the cliff, and then he inserted his palm into the cliff with a sudden movement.Lin Beichen glanced at the camera dangling in the man s hand, smiled and nodded Okay, Different Kinds of CBD Gummies: Benefits, Types, and Uses
no problem.
If you don t come back, the dormitory aunt who checks the dormitory every day will think that our dormitory is Just three people.Director, something happened to classmate Lin Beichen.
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energetic and dressed in white brocade. He is sipping tea.However, as his fingers continued to reach into his trouser pockets, the electric shocks never stopped on his fingers.
Found the feeling In other words
I felt like I had an epiphany This feeling is mysterious.Under the collision
They actually wanted to believe everything Lin Beichen said unconsciously.
Song Xiangdong was stunned for a moment, then smiled and said What is it, tell me.After exchanging glances, they knew that their captain had given a death order.
Gang in the next second. Mrs. Gang took a deep breath, swallowed hard, and then said in a tone that she was extremely unwilling to admit or say Jingli Mountain is about to explode End of Chapter What Everyone in the institute, one by one, had extremely horrified looks on their faces.Then he began to compare this special area with the special area he was in before, trying to find answers to some questions through cross comparison.
The fire element has reached the third level, and its ability to withstand high temperatures has also improved.What about those traffickers in Wuling Mountain
Actually, I didn t go out to kill them. When I Keto Fusion Sugar Free Gummies Revolutionize Weight Loss: Users Share Their Experiences
was on the mountain, I didn t even know they were looking for me.
This element is not an element in the periodic table, but an imaginary energy that does not fall within the scope of science and has never appeared in human cognition.I know, I was in the second teaching building observing the traditional Chinese medicine course.
Short lived flash in the pan What is going on Why did the armed helicopter fly to Teito University Kickin Keto Gummies for Weight Loss and Energy
Eat grapes and spit out grape skins This is an armed helicopter again, and it is a red flag car.
He knew very well that a flying boat that could come from the sea must have the Nascent Soul Ancestor sitting on it, otherwise it would not be How Did Kelly Clarkson Overcome Her Dietary Struggles for Weight Loss?
able to survive on the sea.Just when all the monks launched their attack, the concealment formation lost its effect and the entire team was exposed.
Flying close to the ground is something very few Nascent Soul cultivators do, it is really uncomfortable.This time Duan Zhen taught him a good lesson and made Understanding the Benefits of CBD and THC Gummies
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Zhao Lingyu set up a trap, and only Nascent Soul escaped Zhong Qiang recounted the events of that year in a deep voice.Coupled with the formation outside and the late stage Jindan cultivators guarding it, it was a foolproof place to hold it.
Three of you, hurry up and catch up, I ll wait for you in front Li Yuanba said loudly, using his spiritual power.That day, three early Yuanying monks came to hunt down Li Yuanba at the request of the Hundred Refiners Sect, but there was no news.
Such consumption cannot be supported by long term exploration, so all his defenses are strengthened.What method did Great Master Zhai Ge use to create so many ghosts, and what was the Achieving Restful Sleep with Lights Out Sleep Gummy: A Comprehensive Guide (SNpzt)
use of putting the ghosts here With doubts, he kept moving inward.
Xiaofeng let out a soft chirp and headed towards Tianlei.The most notable feature of wind monks is their speed.
And what would it be like for these two guys with thin skin and tender flesh to stay with hundreds of big and thick Qiuba every day He must have done the most tiring work, eaten the worst food, suffered the most severe beatings, and suffered the most anger
Qin Hu estimated that his predecessor might have been tortured to death.
He judged the spiritual power needed in the golden elixir and couldn t help but take a breath of cold air.What Li Yuanba is practicing now is the body training technique called Sword Body.
At the same time, outside the body of the main body, the technique of glazed flame eclipse the sun was running simultaneously.Master Yu was also stunned. Originally, he only recognized Li Shiming s alchemy skills and introduced him to communicate.
How to deal with this gourd Li Shiming looked at several early Yuanying monks and asked.In addition, he did not major in the Earth Demon Technique , which Lose Weight Fast Without Exercise
made him There is no trace of the Earth Demonic Art on his body.
Yin Shilan had few friends in Qianhuan Sect, but there were suddenly many more people visiting her.He lost most of his spiritual power and not his spirit.
The material of the third grade sword base only lasted for a little more than a breath before it began to collapse.Senior, come with me said the Jindan monk, bowing and making a hand gesture.
With his state of mind, he shouldn t have been easily offended.Crystals are a unique product of the Zhongzhou Continent.
These forces, each seeking what they wanted, colluded together, and quickly united
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I used your body, but I can make your body Achieve the golden elixir.There are more secret techniques that cannot be supported by the spiritual power in the foundation building stage.
Meet the Great Elder Gongsun. Gongsun Zhu walked straight to Jiang Yuebai and gave him a hand without squinting.Wen Miao nodded appreciatively and turned around at the same time.
Really, if you hadn t helped me a lot by asking for Xie Jingshan, I wouldn t have done it.If you practice spells intensively, you don t have much fighting chance, it s nothing compared to normal.
It is very useful for fighting and escaping. Jiang Yuebai again Picking up the extra piece of red damask at the end, it was as thin as a cicada s wings Where Can You Purchase CBD Gummies: A Comprehensive Guide (fEiTV)
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I just hope Fang Mingyi will be afraid. It s embarrassing, don t make the matter a big deal.She was standing in the center of the ring with a spear in hand.
Natural rotation, the meridians are widened, residual impurities in the body are cleared, and the proficiency of the Five Elements Returning Gong 10 You start to perform the exercise, the meridians are unobstructed, and the qi moves unobstructed, the Five Elements Returning Skill proficiency 20 You start to perform the exercise, it is like cheating, the Five Elements Proficiency in the Five Elements Returning Gong 30 Proficiency in the Five Elements Returning Gong 40 Proficiency in the Five Elements Returning Gong 50 Jiang Yuebai s cultivation base has been rising steadily, and she has the potential to gain momentum.
She spoke the Chinese language very well. Heka s heart twitched.How could she pass two levels in a row in half a month Among the disciples of this generation, no one except Lu Nazhi can do it.
Lu Yinghuai and the others have six Everyone is a Dharma cultivator, with different emphasis on attributes.The same is true for the rankings of other cultivation levels.
The most magnificent Zhufeng Sword Lord has been in love with Lu Xingyun for three thousand years, and even changed his honorific title to Zhuyun.The power is greatly increased. It is a magic attack.
Soon they will join forces with the 18 Nascent Soul Lords to open the secret realm of Cangyan Land.Li Jiuchuan raised his eyebrows, took out a palm sized flying Whole Foods CBD Gummies: Benefits, Reviews, and Science
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The earth shook and strong winds raged, but no matter how hard Ruosheng tried, the old monk only had to stand there, and the yellow sand golden lotus began to collapse from the top, and the sand poured down like a waterfall.Only then did I know that this girl had a really good level of understanding.
7 de cada 10 personas prefieren comunicarse con las empresas a través de una llamada telefónica. Esto se debe a que este medio les ayuda a resolver sus dudas y hacer algún reclamo sin complicaciones técnicas que pueden asustarlos o alejarlos de quien les brinda un servicio.