7 de cada 10 personas prefieren comunicarse con las empresas a través de una llamada telefónica. Esto se debe a que este medio les ayuda a resolver sus dudas y hacer algún reclamo sin complicaciones técnicas que pueden asustarlos o alejarlos de quien les brinda un servicio.
De acuerdo con un análisis realizado por Aivo, empresa desarrolladora de software de servicio al cliente con base en la Inteligencia Artificial, los clientes en la actualidad buscan un contacto simple, que resuelva rápido sus necesidades y que les permita continuar con la comunicación cuando ellos decidan y por el canal que prefieran.
Si tomamos en cuenta que 60% del total de los consumidores acuden a los centros de atención para solicitar la reparación de un producto o servicio no satisfactorio, las compañías se enfrentan con el gran reto de atender y brindar soluciones, ya sea por teléfono, por un medio digital o, lo que es ideal, complementando ambos.
Por esto, Aivo te presenta las ventajas que tiene el servicio al cliente a través de canales telefónicos y digitales, para que tomes la mejor decisión la próxima vez que quieras contactar a una empresa para solicitar una aclaración.
Atención telefónica
Fácil acceso. El teléfono sigue siendo el dispositivo de telecomunicación por excelencia en México, ya que existen tantas líneas telefónicas (fijas y móviles) que prácticamente cualquier persona tiene acceso a este medio para contactar a las empresas.
Más cobertura. Para las compañías, la universalidad del teléfono lo convierte en el medio más fácil para interactuar con los usuarios. Por eso, a la fecha el servicio al cliente tradicional sigue basado y estructurado en call-centers.
Personal. Al hablar por teléfono esperamos encontrar un agente que nos entienda y brinde la mejor atención comprendiendo nuestro problema y buscando una solución lo más pronto posible. ¿La desventaja? En ocasiones, los agentes de atención al cliente no se dan abasto y el proceso se dificulta al no tener la capacidad para resolver todas las solicitudes en un periodo de tiempo corto.
Innovación continua. A pesar de ser un medio tradicional, ha recibido mejoras y avances para establecer conexiones de calidad desde cualquier parte del mundo. En la actualidad existe tecnología, como Voice de AIVO que, con base en la inteligencia artificial, permite que agentes virtuales atiendan cualquier solicitud vía telefónica, de tal forma que los agentes humanos se dediquen a resolver tareas específicas.
Atención por medios digitales
Nuevos usuarios. El uso de smartphones y el ambiente digital en el que crecen las nuevas generaciones, impulsan el uso del internet para resolver por este medio cualquier necesidad. Si las empresas desean atraer nuevos clientes y hacer que permanezcan, lo mejor que pueden hacer es adaptar sus procesos con herramientas digitales que faciliten el contacto entre ambas partes.
Inmediatez y Disponibilidad. Los canales digitales permiten una interacción más sencilla e inmediata. La Inteligencia Artificial (IA) permite que bots respondan y las solicitudes tarden la mitad del tiempo en resolverse, que de una forma tradicional. Además, la IA brinda atención inmediata cualquier día de la semana, por lo que jamás se deja un cliente sin atender.
Ahorro y economía. La tecnología se ha convertido en un gran aliado para disminuir los costos de operación del servicio al cliente. Si los usuarios se han mudado a los canales digitales, ¿por qué no dirigir las energías (y el dinero) ahí? Además, permite tener un control y registro minucioso de todas las interacciones, por lo que las compañías pueden corregir y revisar áreas de oportunidad.
¿Cuál es mejor?
¡Ambos! La atención al cliente debe ser como un traje a la medida para cada quien. Existen compañías que pueden prescindir totalmente de las líneas telefónicas; existen otras que requieren interactuar por ese medio. Lo ideal es que cada una analice sus necesidades y las de sus clientes para brindarles la atención más rápida y efectiva.
Gracias a los softwares que responden, identifican y brindan soluciones de forma inmediata, la atención puede ser incluso complementaria y omnicanal para que los clientes “salten” de un canal a otro conservando su historial y sin perder el hilo de su conversación.
Si estás pensando en mejorar tu servicio al cliente, acércate a los profesionales y comienza a disfrutar la tecnología que transformará a tu empresa. Para más información visita aivo.co
La tecnología ayuda a los fabricantes de dispositivos a lanzar al mercado de forma más rápida y rentable, y de alta calidad, consistentes en experiencia al consumidor en las aplicaciones y dispositivos Android.
At the bottom of the lava in the restricted area of the volcano, the terrifying Dacheng Fire Spirit 30 The Benefits Of Cbd Gummies For Inflammatory Conditions A Comprehensive Guide Knuii Dragon is still struggling in pain, but the oval object at its tail is getting bigger and bigger, as if it is about to break free from the Fire Spirit Dragon.The Giant Spirit Demon Lord obviously knew what the Jiuli Sword Master said.
Min Haoyan has always been used to oppressing people with his identity as Jubaozhai in the early days, and he completely forgot that this time he was going to suppress Lan Yuanzhou, who came from the same door as himself, and he suffered from being dumb all of a sudden.Don t interrupt.This matter has to start from Wushuang Shinichi, Xiaocao er knew that Shao Nan was in a hurry, but still started from the beginning.
The patriarch s grandfather was an old man with Exploring The Benefits Of Five Cbd Gummies For A Restful 77290 Nights Sleep a white beard, looking expectantly at the children beside him.Ever since Chai Jingming learned that the one who saved him was the legendary Confucian sword Zihuang Shinichi, his jaw dropped to the ground with excitement, and he couldn t speak, so Shao Nan could only do it for him.
Even Gu Yueyou couldn t stop those people who talked about the auction.What is needed is an opportunity, otherwise Shao Nan would not take the risk to watch this illusion exchange conference.
This is my communication token.Call me when you are done.Shao Nan was startled.What is rhythm Wasn t it good just now There are so many people eating and it s okay.
Shao Nan smiled wryly, it seemed that Zi Huang had already seen what he Do Cbd Gummies Expire Understanding Shelf 183 Life And Storage was thinking.Xiao Cao er, do you know why I can t perceive the domain Shao Nan still didn t give up, and asked Xiao Cao er with an attitude of giving it a try.
Shao Nan didn t want to pin his life on this kind of thing that needs to be tested, so after leaving the Sacred Fire Glazed Tile School, the first thing Shao Nan did was to go to the nearest black shop.Lanxi Copper is one of the main materials essential for the refining of the Colorful Lanlong Sword, and it is also the first material Shao Nan proposed to buy from the black faced boss.
If there is Yangmai fruit here, wouldn t it have been taken away by Gu Yueyou long ago Also, there is nothing wrong with me Now that Finding The Best Delta Gummies For Sleep Near Me 03 A Comprehensive Guide Mzjnm you re here, you can t go back empty handed.Don t give it a chance.Xinghuo yelled hastily.Hearing Xinghuo Shinichi s words, all the geniuses found their part of the formation, and began to provide flame power to the part of the formation they controlled according to the method in the drill.
The two fell into silence for a while, and neither of them spoke.After all, after this meal, I will find an inn to rest for the night, and I will leave for Jiuli Mountain tomorrow.
When the magma came out, people began to panic.That terrifying magma, not to mention the Foundation Establishment True Cultivator, even the Nascent Soul True Monarch, needs to resist it with all his strength.A smile appeared on the corner of Shao Nan s mouth.
Stop making trouble.You re a mother now.You re still kidding me Shao Nan shook his head hastily.This is one of the unique skills of the Flower Butterfly Water Bird Sect, especially when it is activated with blood essence, it is even more powerful.
But the attitude is much better than before.Min Haoyan s arrogant arrogance was suppressed, but Zhenjun Bengshan couldn t hold on to it.I think he should understand me.If he disagrees, he just said it directly.
Not only have the swordsmanship practiced by monks, but also the swordsmanship practiced by warriors in the mortal world.It s just that these spiritual meals with miraculous effects often require very precious materials.
It s just that when he talks, the long black hair all over his body will shake.Shao Nan became more and more curious about this.Huh Shao Nan took a bite of the dish, his expression changed, and then he tasted all the eight dishes in front of him, and quickly poured a glass of spirit wine, after that, Shao Nan couldn t control it at all.
In the process of continuous consumption and replenishment, the true energy became more and more pure, and not long ago, it finally broke through to the late stage of Jindan.It seems to be the Shao Nan who helped me control the formation at that time.
Another example is that a certain fire control genius decided to return to the sect because of being stimulated, and worked 4571 The Benefits And Effects Of Boosted Cbd Gummies A Comprehensive Review Szela hard to study fire control skills, and would never leave the mountain if he did not meet a certain standard.You don t have to.wait, hair Gu Yueyou suddenly realized that Shao Nan s attack just now could kill him directly.
It is like the Best Cat Cbd Gummies Benefits Reviews And Expert Advice 78563 initial fire attribute of heaven and earth, which can easily create such a large sea of magma with simple spiritual intelligence.Originally, according to everyone s understanding, Min Haoyan came from Taichu Jubaozhai, and this test is definitely the one with the upper hand.
Ah Yin Mei Zhenyi Zihuang s elegant face showed a bitter look.
Xiaocao er said childishly The sound is getting smaller and smaller.And this sorcery cannot cross two realms to fight against the enemy, that is to say , his Early Golden Core has no effect on your late Golden Core.
They must not know how to control the Xuanlei Yuanhuo Formation next.Dodged another wave of attacks.No need for Xiaocao er to say anything, Shao Nan felt the pressure from the attack frequency.
Just how powerful the Lanyin fire dragon is, one can see it from the anxious expression on the face of the rope cultivator on the other side.Shao Nan looked at Balk who left with a big laugh, with an imperceptible smile on the corner of his mouth.
In the world of immortals and mortals in the chaotic ancient times, not to mention returning to the void, even immortals ran all over the place.Fortunately, in the end, Xie was able to listen to Shao Nan s persuasion.
However, Shao Nan didn t prepare to conceive a baby right away, but practiced a secret Pure 771 Kana Cbd Gummies Benefits Usage And Expert Reviews technique created by a senior of Dao Natural Sect who ascended to the fairy world.Of course, it may also be a soldier who wants to surrender without fighting.
This foil is really well done.I thought only Shao Nan could compete with Fan Tianyou, but I didn t expect it.Exactly.But after visiting Fangshi for a day, Shaonan found that Jinxingfang City has more resources than he expected.
Don t get excited.Also, put away the flying sword in your hand first.Of course, Shao Nan and Gu Yueyou and others introduced that the most powerful of the Bibo Huanyue Clan is illusion, and they are relatively weak in other aspects.
Oh You have a lot of backbone Now you have two choices.This means that I have to monitor the Dao Natural Sect for at least a thousand years, and if I conceive a baby, it will be three thousand years.
Why did True Lord Jin Hong send his body to the place where the Qicai Lan dragon sword in Shaonan stayed A seven colored mist dragon sword with a fire attribute, and a metallic seven color mist dragon sword, the bursting flame power and raging sharp sword light impacted Zhenjun Jinhong s body at the same time.
It took eight hundred years to successfully conceive a baby, and the possibility of Zhenjun Jinhong being able to go further is really too low.So, Shao Nanteng rushed to Lan Yin, took the teapot, and began to pour chrysanthemum tea for Lan Yin, without thinking about the possibility that the three returning to the void might doubt him.
Xiaocao er expressed her guess.It s all right I finally understand why the three color chain locked the Dacheng Fire Spirit Dragon just now, but still didn t start refining.Feeling the terrifying vitality of the world around him, Shao Nan smiled wryly in his heart.
Shao Nan silently gave Xinghuo 32 likes in his heart, you are so kind.Just a few words dispelled everyone s doubts.With so many Foundation Establishment True Cultivators dispatched together, unless there are more than two Jindan real people, there is no threat at all, and the journey is smooth.
Seven Confucian sages, as long as one of them doesn t nod, they can t even hope to join the sect. Of course, there have been situations in history where six of them have nodded, but only the sage of ritual has not nodded.If you step down, you will really hurt the foundation of others. Cheng Chaolu retracted his fist and silently retreated to Nalan Young Living Cbd Beauty Boost 48794 Reviews A Comprehensive Guide To Enhancing Your Skincare Routine Rlgyu Jade.
He was silent for a moment, and then asked Grand Ancestor of Tuoyue Mountain, what do you think Zhou Qinggao thought for a while, shook his head and said, I didn t dare to ask sir about this.Jiang Shangzhen raised his hand and made a fist, waved it gently, and said with a smile I will study more in the future and keep up my hard work.
The old man held out two fingers and the young man shook one finger. It was just a bottle of wine and no more. As for whether that person really knows the leader Jiang of the Yugui Sect, it s actually not that important.We must be extremely happy watching each other. Luo Luoshan. Today, the little girl in black, because she had a good dream last night, was in a good mood, so she ran to a stream, untied her pigtails, collected some melon seed shells, lay down by the water, and put her head into the stream.
A weird ferry. But I never thought that instead of seeing that guy, I met an old Taoist priest riding a bull with a sword hanging from his horn.It was a set of rare ancient books that were not widely circulated down the mountain. Even in the library of the Immortal Family on the mountain, there were many It is the end of eating ashes.
Dividends and interest are rolled over in the account books every year. It is not a small amount now. Of course, my money is mine, and the money of the entire Jiang family, It s still mine.The Nalan Jade Certificate is a small thing belonging to the little girl. It s okay to say, where is Pei Qian Where is Brother Cui Where is the young mountain owner Which one doesn t have something close at hand What s more, can those old potholes withstand the turmoil of these three people As long as this group of people climbs Yanshan Mountain, Chen Ping an s temper will really move half of the beautiful stones and materials of Yanshan Mountain And he didn t even blink.
Xu Hun sighed, and his expression softened a bit, Sit down and chat. Your senior brother Chai Bofu just disappeared out of thin air Qingfeng City is Cbd 6653 Gummies Cvs A Comprehensive Guide To Benefits Reviews And Where To Buy Tupuo nominally occupied by Xu Hun and Pei Xiang, the leader of the Fox Kingdom.Although the Confucian scholar Yang Pu didn t know what the two mountain gods were talking about, he always felt uncomfortable.
Pei Qian said softly, Yes. A friend in the world that my master respects very much. Bai Xuan asked doubtfully, A person that Master Cao respects very much His boxing and kicking skills are incredible.This was actually a bit of a bad rule, so Jiang Shangzhen and Wei Ying successively Regardless of his personal temperament, state of mind, or skills, he was extremely tolerant when he took charge of the affairs of Shujian Lake.
However, when the Jise Peak Ancestral Hall will discuss the matter in a month, you should try to make this matter a little more twists and turns.The huge Tongye Continent has become infamous and has become the laughing stock of Do Cbd Gummies Show Up In Drug Test 3075 Understanding The Risks And Facts the entire world, just like An old man with a broken spine can no longer straighten his back and speak to outsiders.
Chen Ping an ignored the child s complaints and continued, Second, practice your sword well in the future.Worry is a life saving cover up, just to make yourself remove this mountain talisman. Sure enough, Chen Ping an began to become ethereal, and his figure began to shake slightly.
His voice was warm and gentle, How can I talk to senior. The young woman frowned hard and turned to look at the master, always afraid that she was dreaming.The old man in charge of the sword room immediately glanced at the young man. The latter grinned and clasped his fists in The 8015 Benefits Of Zarbees Sleep Melatonin Gummies For A Restful Nights Sleep Holcg thanks.
You must know that when Jiang Shangzhen was running around and accumulating military exploits, Seriously, I have seen all the mountains and rivers of the continent.There is a slight deviation. More It shows a vision, but the true appearance of the Dharma is not visible.
Jiang Shangzhen had a particularly deep memory of Pei Qian. He had experienced the power of that black charcoal girl in Luolu Mountain.The key was that she never signed up for her number from the beginning to the end. At that time, Huang Ting was only in the Golden Elixir realm.
Once Qi Shou s sword intention and aura can support 3,600 Tiao Beads in one breath Qi Shou was able to verify the auspicious prophecy of the Taoist saint Bai Yujing, Sitting on the Milky Way, rain falls on the world.He smiled and said, Unlike her, I have sincerely liked Su Zi s Ci Pian for many years. Su Zi laughed and nodded That s really good. Daochang Sun whispered Bai Ye, before Cao Yuanchong admired you, now Palace Master Wu admires Su Zi, why do I think you are half the loser After all, Wu The palace master s realm is higher.
The old man came to the well, but did not sit on the wellhead. The ancient well is made of blue bricks, and the old man s breathing becomes heavy invisibly.Of course, he may not say anything on the surface, but after that, you will be really in danger. Chen Pingan was still hesitant when he saw Li Baoping, and said in a deep voice Believe me, if you All the family members have moved away, so this is the only safe place in the town.
She smiled and waved Yao er, come in, what are you doing at the door It s nothing for a man to drink some wine.With the force, the whole person flipped in the air in one go, and after landing with both feet on the ground, he continued to run wildly and escape without slowing down, relying on the forward inertia.
After the three figures disappeared at the end of the alley, Chen Pingan returned to his yard and saw that the girl in black was able to sit on the threshold by herself.The girl in black ignored the child, turned to look at Chen Ping an, and said meaningfully You d better accept those two bags of copper coins to avoid turning against each other later.
The contrasting black and white colors make this beast full of majesty, making it more genuine than the sloppy old man.Secondly, since Master Ruan wanted to establish a sect, it is obvious that it is best for the three mountains to be connected together and adjacent to each other, otherwise one in the east and one in the west will definitely not work.
The man sitting on the tree stump counted with his fingers, The Sui boy carrying the golden carp in the bamboo basket, the son Natures Only Cbd Gummies Reviews 4679 By Athletes How It Supports Recovery of the widow Gu from Ni Ping Lane, plus brother Yao from Fulu Street, there are already three La.I have been thinking about it for many, many years. I have been thinking about it for as many years as it has been since my parents died.
As long as others are willing to teach him something, whether it is basic or obscure, Chen Pingan will put in all his efforts to do it.The whole body feels comfortable and hot, and it feels like there is a fire dragon swimming fast in the body, swimming down from the head, bumping and bumping, and it is not smooth.
The previous face and expression became more leisurely and calm, and he swayed his upper body leisurely and slowly, always maintaining a confrontation posture with Zhu He.He just kept scolding this old man Ma in his heart that he was nothing. If the tiger is not in the mountain, the monkey will be the king.
He is so old and still dares to talk nonsense. The crutches fell on him like raindrops, and the old man had to run away, but he laughed.The concierge had long been accustomed to his young lady s weird temper. Even if he brought home a pile of locust tree branches that he disliked even for making a fire, he was not surprised at all.
Seeing that the locust branches at the foot of the wall were still there, he put down the basket and took a bench out of the house to sit down.Liu Xianyang waved his hand and said, You wait here, I ll go say hello to Master Ruan and see if I can show you blacksmithing.
He used some money to repair this house. Although he had lived in this Mud Bottle Lane since he was a child, Chen Ping an had never seen anyone living in this house.Ning Yao finally said Of course, there is no absolute distinction between the three methods. The first method is to carve words on a jade plate.
In the sword making room of the blacksmith shop, Ruan Qiong, who was in charge of hammering, missed the sword with one hammer.Do you want her to do these things The young Taoist said helplessly No, this is the crux of the problem.
But the thing that is more tragic than this is undoubtedly the person who sees it, and tells you that you really stepped on dog poop.
7 de cada 10 personas prefieren comunicarse con las empresas a través de una llamada telefónica. Esto se debe a que este medio les ayuda a resolver sus dudas y hacer algún reclamo sin complicaciones técnicas que pueden asustarlos o alejarlos de quien les brinda un servicio.