Se estima que las aerolíneas y los aeropuertos gastarán cerca de 33 mil millones de dólares en TI durante este año, de acuerdo a la Encuesta sobre Tendencias de TI en Líneas Aéreas 2017 de SITA. Este sector está concentrando sus inversiones tecnológicas en prioridades similares. La prioridad en la agenda de los directivos tanto de aerolíneas y aeropuertos, son las inversiones en seguridad cibernética y servicios en la nube. Además, están priorizando las inversiones en autoservicio de pasajeros.
La encuesta de SITA a aerolíneas y aeropuertos del mundo muestra que el gasto en TI sigue siendo fuerte. El gasto de las aerolíneas como porcentaje de los ingresos se elevará a un estimado de 3.30% o 24.3 mil millones de dólares en 2017. Para los aeropuertos, el aumento es de un esperado 5.05% para este año o $8.43 mil millones de dólares. De cara al 2018, más del 70% de las aerolíneas y el 88% de los aeropuertos esperan que los gastos de TI aumenten o permanezcan en los mismos niveles que en la actualidad.
A medida que aumenta el gasto en TI, tanto las aerolíneas como los aeropuertos están de acuerdo en que la prioridad número uno para sus inversiones es la ciberseguridad. Casi todos ellos (95% de aerolíneas y 96% de aeropuertos) planean invertir en grandes programas o I+D en iniciativas de ciberseguridad durante los próximos tres años. Esto muestra la alineación en toda la industria sobre la importancia de invertir en esta área.
Ilya Gutlin, Presidente de Air Travel Solutions en SITA, dijo: “La industria del transporte aéreo está pasando por la transformación digital y centrando su atención en la protección de los negocios y los pasajeros, haciéndolos más eficientes; y mejorando la experiencia del pasajero. Los ataques cibernéticos son una amenaza muy real en la industria del transporte aéreo altamente entrelazada, por lo que es esencial crear defensas sólidas. Los servicios en la nube proporcionan eficiencias importantes que desempeñan un papel clave para mantener bajos los costos. Las inversiones en autoservicio mejoran la satisfacción de los pasajeros, ya que acogen la independencia y la eficiencia que ofrece”.
«Cuando se trata de inversión en TI, los aeropuertos y las aerolíneas están alineados para ofrecer un mejor y más seguro servicio a los clientes. Las interdependencias de los sistemas de transporte aéreo son la muestra de las inversiones y mejoras en todas estas áreas, tanto por parte de las líneas aéreas como de los aeropuertos, y seguirán contribuyendo a una sólida industria mundial”, concluyó Gutlin.
Antoine Rostworowski, director de Experiencia y Tecnología de los Usuarios de Aeropuertos, Airports Council International (ACI), dijo: «La encuesta de SITA, que fue copatrocinada por ACI, revela ideas valiosas para nuestra industria. Es alentador ver la alineación de las prioridades de inversión entre aeropuertos y aerolíneas, lo que refleja la colaboración entre la ACI y la IATA en mejores prácticas. La ACI y la IATA tienen iniciativas conjuntas tales como el Control de Fronteras Automatizado, seguimiento de equipaje de extremo a extremo (Facilitación), Intercambio de Datos, Uso Común (Aeropuerto de TI) y Seguridad Inteligente. Socios industriales como SITA y otros también están involucrados en estas iniciativas para hacer los aeropuertos más eficientes y mejorar la experiencia del pasajero».
Los servicios en la nube son otra de las principales prioridades de inversión, ya que el 95% de las aerolíneas y el 85% de los aeropuertos planean invertir en los próximos tres años, continuando la tendencia ascendente que SITA ha registrado desde 2015. El tercer sector clave de inversión, que fue destacado tanto por aeropuertos y aerolíneas, es ofrecer opciones de autoservicio adicionales a los pasajeros.
Las aerolíneas se están enfocando en proporcionar servicios móviles. Hoy en día, la gran mayoría de las compañías aéreas ofrecen check-in (73%), embarque (70%) y notificaciones de estado de vuelo (68%) a través del teléfono móvil; y en 2020 más del 97% planean hacerlo. Un área clave de crecimiento proporcionará actualizaciones de vuelo en tiempo real en las redes sociales, que pasarán del 31% de las aerolíneas a 92% en los próximos tres años.
Proporcionar una experiencia sin fisuras es clave para las aerolíneas. En total, el 94% calificó la racionalización de los servicios en una sola aplicación como una prioridad, con un 58% calificando esto de alta prioridad. Las capacidades y la facilidad de uso de las aplicaciones móviles se están desarrollando rápidamente y un número creciente de aerolíneas planea utilizar el móvil como una herramienta de servicio al cliente, incluso en momentos de interrupción.
En los aeropuertos, los procesos de autoservicio en check-in, el depósito de equipaje y el embarque son cada vez más populares entre los pasajeros y el 89% de los aeropuertos están invirtiendo en estos procesos. Los operadores de aeropuertos tienen un gran interés en mejorar el viaje a través de la terminal y buscan nuevas tecnologías como Internet de las Cosas, beacons y sensores para apoyar sus objetivos. Las ideas de SITA muestran que el 80% está invirtiendo o planeando invertir en estas tecnologías en los próximos tres años. Casi tres cuartas partes, el 74%, están invirtiendo en soluciones de búsqueda y 68% en soluciones para mejorar la personalización para el pasajero.
La solución de ingeniería de software integrada de Siemens para la industria automotriz finalmente traslada el desarrollo de software incorporado a su lugar apropiado, como parte integral del ciclo de vida completo del producto.
I tell them to rush up if they can. If they can t reach the top of the mountain, don t force them.I am the master of Shendanfang. I warmly invite you to come to my humble residence to ask for advice on alchemy.
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He was a physical practitioner who demonstrated the Tao through strength.They have different costumes and different cultivation levels.
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She finally took a breath and said in confusion Aunt Cheng Why don t we just leave with the sword light The sword flies away at a much faster speed.It was an eighth level high grade magic weapon. He was seen leisurely sitting on the wine gourd and flying out like lightning.
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Chu Yunzhong was so sad and happy that he couldn t help but sigh Chu s skills are not as good as others, so he is willing to be defeated Ahem, thank you Brother Mu for showing mercy.
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Thoughts flashed through my mind. And then
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I want to cry
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But
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These 30,000 yuan are the money I have earned from part time jobs over the years.Waiting It seemed to have become the most torturous thing.
What you can provide to others is too little
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Over the years, he has been trying to seek innovation and change, but after a long time, he still looks like a bird.
Zhang, in the next month you will hand over the bad work one by one.When he opened the door, he found that the old computer had been wiped clean, and the place where Zhang Sheng s luggage had been placed was also empty.
It doesn t matter whether they graduate or not
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It was changed overnight, yes, it was changed, and even in one day, the entire Weak Victory Mall was officially decorated at four o clock in the morning.
Su Ye said You haven t gone back yet The drowned ghost said Looking for the treasure.The next step is to find out what the resources in this world are like and see if they are profitable.
Boom Large cracks instantly appeared on the platform, swinging in all directions, forcing back the influx of blood.Otherwise, it will be a crime of disrespect to be sued.
Or he felt that Murong Jingyang was bound to die. Either they had to besiege Murong Jingyang.There are seven hidden changes. The door of life is hidden in the door of death.
And the beautiful woman also felt that she was making a lot of money.If he turned back and switched back to the small account, would he just dive into the sea to feed the fish This wonderful new world is just gone Of course Su Ye was not happy either.
As for the mutation pill, it doesn t matter. This matter has nothing to do with the techniques of refining medicine.Shopkeeper Rong said Does it have to be jewelry Su Ye smiled and said, As a seller of elixirs, it s normal that you don t know the secrets.
So far, everything has gone smoothly, but it was not beyond Su Ye s expectation.In the alley he pointed at, there was no trace of the Snow Sky Fox anywhere
The moon is bright and the stars are sparse. The national treasure turned over, trying to adjust himself to the most comfortable position, and then fell asleep.
Then, Su Ye remembered Bai Shitong s words, sat down cross legged on the ground, and started to move around
As the sky rotates, Su Ye closes his eyes and looks inside, and can clearly feel the lunar energy beginning to swim along his meridians.Unable to catch up, Su Ye could only go back to pick up Huahu, and then go to Chuhe Academy to find Luo Qingqing.
The secret realm of Taiyin should be opened soon Sitting cross legged on the bed, Su Ye closed his eyes and sank into darkness
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Why is it wrong Indeed, Mr. Chen is not dead. He said that he has never been to Jingxiang Tower at all.Even if they have rare elixirs and spiritual materials, it is useless if they cannot take them.
Most likely, there will no longer be Qinggang City in this wilderness.Breakthrough Six realms in the foundation building stage Su Ye took a deep breath and continued to circulate Zhou Tian, slowly suppressing the spiritual energy that had become violent due to the breakthrough.
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knowledge is not enough.Judging from Huahu s words, it is at least certain that the other party has no ill intentions, or at least not currently.
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Se estima que las aerolíneas y los aeropuertos gastarán cerca de 33 mil millones de dólares en TI durante este año, de acuerdo a la Encuesta sobre Tendencias de TI en Líneas Aéreas 2017 de SITA. Este sector está concentrando sus inversiones tecnológicas en prioridades similares. La prioridad en la agenda de los directivos tanto de aerolíneas y aeropuertos, son las inversiones en seguridad cibernética y servicios en la nube. Además, están priorizando las inversiones en autoservicio de pasajeros.