Por Felipe González | Director de Ventas Comercial, Cisco México.
El negocio de la hospitalidad, conformado por los viajes de negocios o placer, hotelería, entretenimiento, transporte, restaurantes y todo lo que tenga que ver con la parte lúdica de la vida vive en estos momentos una revolución por la digitalización y el uso de tecnología que permite conocer en tiempo real cuál es la necesidad que se le presenta a cada persona.
Nómada por naturaleza, pero sedentario por múltiples razones, el ser humano ha encontrado en los viajes una manera de saciar su curiosidad por conocer el mundo, lo que ha generado una próspera industria de resorts, cruceros, y centros de congresos.
La “hospitalidad” representa en la actualidad 3% del PIB mundial, por lo que Cisco ofrece soluciones que apoyan la digitalización de las organizaciones que participan en el mismo, para hacer de los viajes, experiencias únicas e irrepetibles, como sucede, por ejemplo, con los visitantes a la Arena MGM de Las Vegas, Nevada, donde los huéspedes desde su llegada reciben información de sus reservaciones de espectáculos deportivos y musicales, restaurantes y demás atractivos del complejo turístico , casino y centro de entretenimiento.
En el caso específico de México, la industria turística, que recibió cerca de 40 millones de visitantes el año pasado, representa ingresos para el país por más de 21 mil millones de dólares al año, 8.7% del PIB, al ofrecer al viajero 63 aeropuertos internacionales, 58 centros de convenciones de clase mundial y atractivos turísticos para todos los gustos, como son: 150 zonas arqueológicas, ciudades coloniales y playas, además de 58 centros de convenciones de clase mundial por lo que el país ocupa el 5to lugar en el sector de reuniones en el continente americano y el 21 a nivel mundial.
Las cadenas hoteleras y de resorts en el mundo están conscientes de lo difícil que es mantener fiel a un visitante a una marca en especifico y que puede lograrse en buena medida través de la digitalización de los procesos internos de los colaboradores y de servicios al huésped, por lo que Cisco desarrolló una arquitectura de soluciones que abarca tres aspectos fundamentales: empoderar al personal y equipos de trabajo de los hoteles y resorts con herramientas que ayuden a realizar mejor su trabajo; herramientas innovadoras que permitan al huésped tener una experiencia que lo haga fiel a la marca (engagement) y por supuesto ciberseguridad que proteja los datos de todos los involucrados.
Empodere a sus colaboradores para transformar la experiencia en hospitalidad:
Gracias a la era digital, los colaboradores de la industria de hospitalidad han evolucionado de estar simplemente sentados atrás de un mostrador a verdaderos consultores para sus huéspedes a través de tecnologías móviles que permiten acelerar la asignación de habitaciones, aplicar promociones y ofrecer reservaciones para actividades de entretenimiento dentro y fuera de las instalaciones de los resorts, cruceros, casinos, arenas de espectáculos, entre otros. Además, estas herramientas digitales aceleran la capacitación de los colaboradores y mejoran su capacidad de comprensión sobre nuevos servicios y la resolución de problemas se acelera y hace más eficiente.
Haga a su huésped fiel a la marca:
Existe una gran oportunidad para “fidelizar” a los clientes, razón por la cual se busca retenerlos, por lo que herramientas digitales como las de Cisco, permiten que los viajeros obtengan experiencias personalizadas a través de sus dispositivos móviles desde su llegada al establecimiento o crucero y con una robusta red Wi-Fi, se les puede informar sobre los servicios y mapa del mismo, programas de lealtad, entretenimiento y compras reforzado con herramientas punto a punto de alta resolución para videos interactivos y promociones.
Seguridad, misión crítica para el crecimiento:
Mantener los datos seguros, tanto de los huéspedes como de los colaboradores debe ser siempre una prioridad. En estudios se ha demostrado que 73% de usuarios de algún bien o servicio camban de proveedor o marca si no se mantienen seguros sus datos. Cisco ofrece a sus clientes un ecosistema punto a punto que entrega seguridad digital a los huéspedes, colaboradores, sistemas y a la marca, ya que ofrece un portafolio de arquitecturas que incluye hardware, software, servicio y consultoría.
Gran parte de los inconvenientes al viajar o al asistir a un evento se presentan por la falta de coordinación entre el lugar que ofrece el servicio y el cliente. La falta de un boleto, la demanda de un insumo, la pérdida o descompostura de una llave para abrir el cuarto de hotel o para limpiar alguna zona se resuelve de inmediato a través de la digitalización, lo que permite obtener una experiencia amigable, sin necesidad de perder el tiempo en llamadas, en esperas o en trámites innecesarios, por lo que los clientes logran una satisfacción completa en los servicios que reciben.
La industria de la hospitalidad ya se encuentra totalmente inmersa en la cuarta revolución industrial, lo que sin duda generará un gran crecimiento en este sector tan importante para el PIB mundial.
Aunque todavía hay una probabilidad baja de guerras comerciales, vale la pena observar de cerca las decisiones en cuanto a la política, y las respuestas internacionales que generen, para estar atentos a las señales de escalada.
Un solo negocio puede tener diferentes buyer personas; esto quiere decir que el mensaje tendrá que irse adaptando al perfil y necesidades de cada comprador.
La CRE y la Coordinación General de Puertos y Marina Mercante designarán grupos de trabajo como responsables de la planeación, determinación, desarrollo y seguimiento de las acciones y compromisos que deriven del convenio.
Everything has its pros and cons. Therefore, the fact that Su Ye did not encounter danger does not mean that there is no danger in the red soil, but that Su Ye is still on the periphery of the red soil, the danger has not come yet, and the area of the red soil seems to be far larger than Su Ye imagined.
Something happened over there in Yunyicheng. I know.Chen Huaian stood up and saluted, and then said Your Highness, you should know about the things in the palace, right Which one are you referring to That day when news of the crown prince s affairs came to the palace, His Majesty became so furious that he vomited blood and fainted on the spot.
He was a role model for our generation. One thing in particular surprised many people.The drowned ghost said, What deal Su Ye said, You are not going to buy something.
Therefore, even if he could kill the Sophora japonica tree spirit, Su Ye would not be able to get out of the Bagua map and would be consumed to death sooner or later.After returning to Gabion City, Su Ye went to the Lingbao Medicine Hall.
Not to mention that if a baby is born, there will definitely be a fight.Taoism, magical powers, sword skills, sword skills, formation talismans
these are all included in the cultivation method. Therefore, although Su Ye was able to obtain a large number of elixirs from other worlds and use medicine refining methods to improve his cultivation, other aspects were not so easy to solve.
Su Ye said This You are really angry. Liang Long nodded, and then cursed When I go back to Montenegro, I will cancel all my vacations.The Purple Jade Bamboo itself should not have much value, its function is to place these nine pills.
Su Ye said, I ll write you some elixirs, and you can show them to them.Any time and any situation, as long as it is filled with a large amount of spiritual energy, it must be an excellent time to practice.
Since there are female students in the Yanling world, there are also female examiners and female champions.After Su Ye went up the hillside, he looked around carefully and saw no one CBD for ED: Discover the Benefits of Gummies for Relief
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Are you buying everything Elixirs, spiritual materials, everything is fine, but it requires a certain quantity.Immediately afterwards, the paper man jumped out of the cabinet and ran to the Where to Get CBD Gummies Near Me: A Comprehensive Guide (xBQnY)
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The madam couldn t help but Swallowed. Su Ye took out another banknote and said, I ll give you another five thousand taels, which is considered as The Benefits of Uncle Bud's Sleep Gummies for a Restful Night's Sleep (Hhtbr)
running expenses.Like Yaksha, Rakshasa is born with a physical body and can start practicing from body training.
They also need to be nourished by enough yin energy.Su Ye couldn t help but curl his lips. You can go to the Prison of the Undead to get the training resources that you can t get in the wilderness, and you don t even have to pay much.
After soaking for a long time, the painful feeling has subsided a lot, and Su Ye is not as painful as before.This is obviously a folk art that belongs to this world.
Su Ye looked at the red skull and said with a smile But I don t think you are very smart
The will o the wisps in the red skull s eye sockets flashed Oh Is there any problem Those spiritual crystals are already in our hands Su Ye shrugged, then raised his hand casually, and the package wrapped with something disappeared instantly.
The hole where the drowned ghost was buried is number 32 Number thirty six Or is it coming on the 38th Forget it, since I don t have a token anyway, the other party may not believe that I am related to the drowned ghost.Back at the inn, before Charlottes Web CBD Gummies Review: Benefits, Effects, and User Experiences
the shopkeeper could speak, Su Ye casually threw a piece of gold over.
Good wine and good food will help him go away peacefully.After a while, the flames gradually dissipated. There were some ashes on the ground, but the man had disappeared.
If there is a chance in the future, I will definitely return it.Only those who reach the top can compete for the treasure.
Su Ye used the talisman to defend himself, trying to stop the monsters.Is it considered a magic weapon The refining of this magic weapon was too sloppy.
The next moment, Su Ye raised his foot and stepped hard towards the ground.Don t go, don t go. The pervert quickly stopped Su Ye and said, Why are young people so impatient I ll take some losses and give it to you.
The reason why it s not easy is that you can do whatever you want, but there are two things you must do.
Now I become a stranger just to form pills. Seeing Yun Shang s words, Looking at the book on the table, Jiang Yuebai asked again, Does the Wu Clan really have such a thing as Elevate Gym Results: 45 Days with Power ACV Keto Gummies for Muscle Definition
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Nine out of ten sword cultivators will be seriously injured.As long as you want to learn, I will do my best to help you.
A bit of astonishment and panic appeared on his ancient and calm face.He smiled secretly and went after Lu Nazhi. After the two left, Lu Ying let out a sigh of relief.
Ruosheng stood up and said, Of course not. The soil under the thousand year spiritual fruit tree is better than ordinary spiritual soil.Jiang Yuebai did not fight back with any magic weapon, but kept dodging under the Golden Eyed Understanding Green Farm CBD Gummies Amazon
Eagles claws, taking the opportunity to practice the Blade flowing Wind Kill.
The desk is placed under the window, the brush is placed on the inkstone, and half of the scriptures are copied and spread all over the long table.Yun Shang wiped away her tears, solemnly put the letter away and pressed it in her arms.
I don t want to die. Please spare me. As long as you spare my life, I will do anything for you.There are many creatures in the Cangyan Land that I have never seen before.
In fact, it is integrated into the fire evil spirit, but the evil spirit is so weak that it is difficult to distinguish whether it is the fire evil spirit or the soul evil spirit.Good boy, take this red cherry fruit and eat it. The red spirit fruit was stuffed into Jiang Yuebai s hand, and she bowed quickly, Thank you, sister
sister. After shouting bravely, Jiang Yuebai caught up with Tao Fengnian.
Senior Sister Jiang, you are back. Tao Laogang also asked me to take his token to borrow the ferry geese to pick you up in the Spirit Beast Valley.I haven t repaid my kindness yet, so I m in trouble with Master Hong again.
Storms and clouds are coming, I just hope that everyone is safe The sky is clear and blue, and the clouds are unstained.I explained, but they didn t listen. Ha Li Jiuchuan sneered, You said it, just said it lightly, This time, it was Li Jiuchuan who helped me set up the formation and was able to defend the gate.
Now you have to choose , whether to join the outer sect, or to work as a handyman.This is not a technique. Although It has Keto Gummies Scam Reviews: Separating the Fact from the Fiction
entered the ninth rank, but all of them are scattered methods of transforming the five elements.
If you take the Zimu Gu, your vitality will increase greatly in the first three days.Guo Zhen s seven foot old man s eyes were red at the moment, with heavy snowfall and cold wind blowing, Jiang Yuebai felt a sense of powerlessness and sadness in him.
Tao Fengnian s Spirit shaking Hoe was a ninth grade magic weapon that he personally refined.True Lord Jiuchuan came to visit, and Lin was a bit disappointed to welcome him from afar.
She stood on a high place and looked at the misty forest in the mountain col ahead.He hit the vine wall and was immediately restrained by the vines.
Very, very happy, right He would definitely cook a large table of delicious food for her.Well Yu Qiuchi groaned and blood bleeded from the corner of his mouth.
Jiang Yuebai frowned slightly, and Shen Huaixi offered her hand first, I ve met Senior Sister Jiang.
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The young man from the Western Region stood sluggishly, as if he was not talking to him.
Huh The bearded and mature officer walked over and rummaged through the corpse.But the idea is beautiful, but the reality is cruel Just as Tan Yun stepped out of the room and was about to turn around, there was a sudden bang and a big foot kicked Tan Yun hard on the back.
Dong dong Master Just as Luo Chen was thinking, a knock on the door and a young voice came from outside the practice room.After Zhou Song finished speaking, he took a brocade box from the hands of the soldiers behind him, took Gummy Vitamins Adults Do They Work: A Comprehensive Review (lLJKA)
out a bright yellow imperial edict from it and handed it to Luo Tianhe.
After a while, the escort said softly Go After the voice fell, the escort put down his half stretched body and retracted into the bed.He slapped the bald man in the face, then grabbed the bald man s collar and shouted Tell me, that Siduo Where is it Na Siduo Luo Chen looked at Gummy CBD THC: Benefits, Types, and Reviews of CBD and THC Gummies
Zheng Xiaoliu in confusion, wondering who this person named Na Siduo was and why Zheng Xiaoliu was so anxious.
Zhongdu Yin Mansion, in Tianshi Yin s study. The one who is born strong Yin Anzhi swallowed, opened his eyes wide, and looked at his father, Yin Tianshi, in disbelief.She looked at Luo Chen s leaving figure, her eyes filled with brilliance.
Okay I will keep it for now, junior. With a smile on his face, Luo Chen reached out to take the broken blade.Hmph Do you think I won t know if you don t tell me Li Yuxi glared at the door, then turned her eyes to look at Li Hu who was standing on the side.
They are no match for the barbarian army in front, but they have many tricks behind their backs.He hesitated for a moment, snorted, and took a step back.
It could accommodate about forty or fifty people. There were two rows of desks neatly placed on both sides.Ziwu Villa currently has 48 guards and 65 disciples.
really Not long after the flute sounded, a series of chichi sounds came to mind in the cave.Luo Yan knew that Luo Chen must have hidden this from Li Yuxi when he went out to practice, so she asked Luo Tianhe, Did he say how long he would go out to practice for Three months to a year.
He didn t know what kind of wood the stake was made of.They instantly activated the protective shield bead.
Its combat power is terrifying. It can be said that Tujiao Army is one of the three most powerful armies in Daqian.Therefore, Fang came here today because he wanted to fight with Luo The owner of the village is discussing a joint fight against the Sanhe Gang.
Basically every family has innate masters, and no one or force dares to offend them.Bang As soon as the crossbar was removed, a strong force suddenly opened the door of the house.
Not to mention the mid stage foundation building monks, it was difficult for him to deal with the three early stage foundation building monks in front of him.Wang Fan didn t have any objection to this at all. This was an alchemy master.
Li Shiming is riding a flying boat with the obvious mark of the Ten Thousand Beasts Sect on it.The thunder and lightning runes in his body represented his future direction.
After drinking the third grade spiritual tea in one gulp, I felt the fluctuation of spiritual power in the spiritual lake inside my body caused the slightest ripples in the spiritual lake after the third grade spiritual tea entered my stomach.They knew that there would be at least one mid stage Nascent Soul monk guarding the headquarters of Yuxiang Trading Company.
The website has no longer updated the latest chapter content, and the latest chapter content has been updated in the Haoyue Novel app.If the Nascent Soul cultivator was still watching and waiting, waiting for the two Silver Winged Spirit Gu Insects to come over, he could also solve the problem.
He could tell from Master Cui s words that Gu Jia said a lot of good things for him, otherwise Master Cui might not be so fond of him
People who eat melon seeds remind you remember to collect it after reading it.This was when he displayed a partial form of the Nascent Soul, transforming his arm into a form of the Nascent Soul.
After he killed the powerful Great Elder Shi Ming, he established his reputation as the number one swordsman in the Golden Core Realm of the Northern Shu Continent.Although the Hidden Sun Sect is a large sect, the number of monks under its sect is no less than that of other large sects.
Jian Lao led Li Yuanba out of the hall, and Li Yuanba found himself in a familiar scenery.Although the four disciples are not all the disciples of Patriarch Li, they are still the best among them.
This was the result of being seriously injured. I just don t know if Jin Kai s Dessert on the Keto Diet? No Problem! Try These 10 Delicious Recipes For Lose Belly Fat
strength was due to him encountering a powerful spiritual beast on the way, or whether he was seriously injured on the Beishu continent.The four clawed dragon let out an angry roar and flew back crazily.
The business bank can ask the Jindan elders of the six major sects to take action.This is definitely not a mountain in the ordinary sense.
That is, the current leader of the Pioneer Battalion.Another four months passed. On this day, Uncle Song was standing outside the mountain peak.
Just as the monk was about to leave, another monk arrived.The two of them smiled at each other. There was no prosperous Tang Dynasty in this world, so they were probably the only ones in the world who knew the Breaking Down the Truth: 4 Apple Cider Vinegar Weight Loss Techniques in 2025
meaning of this name.
The attack lasted for five seconds, completely destroying the sea beast s body.Fei er, this bottle of elixir is for you Li Shiming happily threw a bottle of training aid elixir to Ren Fei er and said.
He only felt as if his spirit was pressing down on a huge mountain.This is the innate ability of the Silver Winged Spirit Gu Worm , Spirit Devouring.
The dignified head of Tianhai Sect was able to persuade Li Shiming in this way, firstly because of his relationship with Yin Shilan, and secondly because of Li Shiming s own talent for formations.Come in Li Shiming said in a deep voice. Distinguished guest, what are your needs A middle stage Golden Elixir monk came in.
Ancestor Zhan didn t want to go against Ancestor Ge, but he also had his own methods.The rocket flew to the front of the Qianye Temple s sect protecting formation.
This makes the Thunder Mysterious Bow even less powerful than the fourth grade lower level magic weapon without the blessing of huge power.The great monk Yan Gao hated CBD Gummies Benefits Reviews: Weight Loss Wins for 7 American Office Workers
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What shocked the sect leader the most was the attitude of other sects.If this was not a library and it was inconvenient to disturb him, they would have come over to communicate with Li Shiming.
Even though most of the energy remaining in Yuanying was reduced, leaving him in an extremely weak state, this state was already much better than his previous state.The aura on Elder Sun Ao s body strengthened again, and the shadow of a huge black turtle faintly appeared on his body.
A monk s opportunity is sometimes more important than hard work and talent.The young man s expression was calm, and there was a stability in his eyes that was not for his age.
Demon cultivators have methods to absorb other people s spiritual energy, but that method has serious sequelae and will ruin the path of subsequent cultivation.Is Sen Luo Zong crazy She shook her head in surprise and sighed.
Por Felipe González | Director de Ventas Comercial, Cisco México.