En un mundo guiado por la tecnología y los datos, las marcas se esfuerzan en entender mejor a sus consumidores, recopilando información que les ayude a reforzar la relación con sus clientes. Esto es algo que los clientes saben muy bien y están dispuestos a brindar de primera mano con la condición de que las empresas les garanticen experiencias de compra y de servicio a su medida. De hecho, 89% de los mexicanos está abierto a compartir directamente sus datos a empresas locales y 86% a marcas internacionales, reveló la SAP Hybris Consumer Insights Survey.
Dicha encuesta recopiló estadísticas de más de tres mil personas en México, Colombia y Brasil, además de respuestas de 20 mil consumidores a nivel global para conocer cómo es la relación entre las marcas y sus clientes, poniendo énfasis en aspectos importantes sobre los datos, la privacidad y la atención.
En el caso de México, la opinión de un millar de encuestados indicó que los consumidores en el país son unos de los más abiertos con las empresas a nivel global:
57% compartiría su historial de compras y preferencias a cambio de una atención a cliente excepcional.
61% están felices de compartir su correo electrónico con las marcas; la media entre los consumidores globales es de 55%.
45% comparte su número de celular gustosamente, en contraste del 32% entre los otros países encuestados.
37% compartiría información sobre sus ingresos mensuales y 28% su ubicación en tiempo real, en contraste con la media global de 24% y 22%, respectivamente.
Los mexicanos muestran un sólida relación con marcas que les dan beneficios por su lealtad y preferencia —68% espera recibir alguna sorpresa, descuento o regalo; 48% cualquier otro tipo se servicios añadido—. Sin embargo, no dejan de darle relevancia a cómo y por qué utilizan la información que comparten: 56% espera que las marcas sean transparentes sobre cómo usan sus datos. La confianza y las experiencias de compra sin complicaciones son otros dos aspectos importantes. La encuesta indicó que 84% cortará cualquier relación con las empresas si utilizan sus datos sin su consentimiento, mientras que 49% dijo que las promociones, inconsistencies en tiendas y el portal en línea son una razón para no realizar la compra.
Por otro lado, la fuerte tendencia hacia la movilidad y el uso generalizado de redes sociales son un escenario que no puede dejarse de tomar en cuenta, sobre todo al considerar que un reporte de IAB México y Millward Brown aseguró que 92% de los encuestados en México considera que internet forma parte de su vida cotidiana y el 61% sigue al menos una marca en redes sociales para mantenerse actualizado de novedades, promociones y descuentos, y las opiniones de otros internautas.
Bajo esta línea, el social media es más que sólo un espacios para compartir selfies e instantes de su día a día, también es un frente más para la atención a cliente. Ahí, las marcas están siempre interactuando con las personas y tienen un medio para cumplir las expectativas de rapidez que exigen los consumidores mexicanos. De acuerdo al estudio de SAP, el 95% de los encuestados espera tener respuesta por parte de las marcas en al menos 24 horas, 69% en un plazo de tres horas o menos y 47% espera una respuesta en un rango de una hora. Esto los hace unos de los más demandantes a nivel global.
Desarrollar, mantener y mejorar la relación cliente-marca es un dilema para los negocios que están sumergidos en una gran cantidad de datos e inmediatez. Sin embargo, Andre Pereira, director regional de Marketing para Brasil y Latinoamérica de SAP Hybris, remarca que la comunicación es la clave para una relación exitosa. “Los consumidores alrededor del mundo han demostrado que, en una economía digital, el poder está en sus manos. Pero depende de las marcas forjar relaciones más sólidas. No importa cómo o cuándo interactúen con sus clientes, deben mostrarle que entienden qué es lo que desean. Cada interacción provee información, lo que debe ser utilizado para entregar un acercamiento más personal del servicio a cliente”, concluyó.
Estas 10 empresas no solo lideran en términos de ingresos y empleados, sino que también destacan por su enfoque en la calidad, la sostenibilidad y la innovación en sus cadenas de suministro. Su éxito es un testimonio de la importancia de una gestión de cadena de suministro de primera clase en el mundo empresarial moderno. Conócelas! Lee nuestro articulo completo aquí
De acuerdo con datos del Inegi, las PyME generan 52% del Producto Interno Bruto y el 72% del empleo en México, por esta razón son esenciales para el crecimiento económico.
Tesla nos ha demostrado lo fundamental que es abordar la digitalización de la cadena de suministro en el marco de una estrategia y un contexto empresarial, respetando y aprovechando el conocimiento de la empresa en lugar de intentar suplantarlo.
Los trenes de hidrógeno no solo están revolucionando el transporte ferroviario con su tecnología limpia y eficiente, sino que también están marcando el comienzo de una nueva era en la movilidad sostenible. A medida que más proyectos se desarrollan y la tecnología continúa avanzando, es probable que pronto experimentemos el impacto transformador de estos vehículos en nuestras redes ferroviarias.
No matter how unconvinced he was by the name, he did not dare to underestimate Li Yuanba s combat prowess.Even if his realm suddenly dropped to that of a mortal, he wouldn t care.
When the benefits reach a certain level, the monks of the Vanity Islands can abandon all rules.Then the fourth grade top level cone shaped magic weapon was shot into their bodies, completely annihilating their bodies
Fortunately, their Nascent Soul escaped. This is thanks to the fact that part of the power of the Lets Keto Gummies Available On Takealot A Detailed Hk7jsw ReviewSharon Osbournes Weight Loss And 0j9ycax7 Fitness Tips Breaking Void Sword Intent was used to break through the defense.
When the formation in the cave was broken, they had already escaped from the cave and flew into the air to see who attacked them.Only monks with extremely strong spiritual power can sense the existence of the force field from the earth.
It cut through the monk who was in the middle stage of Yuanying with one sword.Even if he does not attend the surrender ceremony of the two major sects, he must be in the Ten Thousand Beast Sect to provide sufficient deterrence to the two major sects.
It is recorded in the Xuanyin Yaksha Forbidden Code that using corpse refining blood of the same level as the corpse refining corpse required for sacrifice can greatly increase the success rate of corpse refining sacrifice.He had the idea of strengthening his attack ability, so he would study it slowly when he went back.
If other formation masters were here, it might be very troublesome to destroy them, but Li Shiming had already studied the formations here.This caused Spotlight On Success As Seen On Shark Tank 66lasxq Keto Pills the internal spiritual power to solidify more than ten times after the operation of the Heavenly Man Art.
His direction was towards Jianyi Chongxiao Pavilion.They wanted to see how Li Yuanba set up the formation again.
In addition, Huang Ming deliberately observed Li Yuanba with his peripheral vision and did not reveal the slightest murderous intention, so he did not alert Li Yuanba.Tan Xian Yuanying noticed that Li Yuanba stopped asking questions, and a look of despair flashed across his face.
All he has to do is inject enough spiritual power and sword intent into Xing Yijian.The Four Characters and One Sword is suspended in the air, and the faint energy of heaven and earth circulates inside the Four Characters and One Sword.
If you want the reincarnated body s past life consciousness to awaken, you need to weaken the consciousness in this life.With the understanding of supernatural powers, I used ibz15 to design this invisible elemental magnetism maintenance and enhancement array.
Something strange happened, and the five Nascent Souls merged together.They thought they were trapped in the formation. There was no attempt to break out and break out of the scope of the Samadhi Kamikaze.
Senluo Sect also has an alchemy master. However, because the alchemy master of Senluo Sect is best at magic cultivation elixirs, he rarely refines ordinary elixirs.Once it binds the enemy during an attack, its effect of blocking spiritual power will make the enemy unable to capture.
Afterwards, the super power would definitely suppress the two casual cultivators who took action first.
Qing er, look at that tree, it s so beautiful Murong Xue changed the topic directly.Soon, news about Chaotian Que came, making his expression become extremely embarrassed.
My ancestors left something here. I don t know what it is exactly.The ancient battlefield I mentioned will only be affected, even if In the Ziwei Star Territory, the battles of saints will also penetrate a territory, and they usually fight in the starry sky The woman in white seemed to love Tian Qing er more, and explained patiently.
The reward is to leave here, and it is best not to show up in the Southern Territory The voice was that of a woman, cold and emotionless, and terrifying pressure swept across the entire mountain.It swallows the core of the snake and sprays out a large amount of poisonous mist.
Murong Xue arranged a separate hospital for them in her family, hired the best medical staff and service staff, and took excellent care of them.This kind of Lingshi has great energy, much more terrifying than the Elon Musks Weight Loss Secrets 2rzdh Revealed Strategies And Techniques Unveiled energy brewed by the White Lingshi.
Nine Palaces Linglong Tower Seeing Ye Fei attack so quickly, Wen Sihu couldn t help being frightened, and hurriedly launched the Nine Palaces Linglong Tower.Just refine one for him when you have time. The Wandan Club is not far from the Xiling Thousand Burial Mountain, only more than 100,000 miles away.
The disciple will definitely find out who is the real culprit who killed He Jie.On an ancient star near the Ziwei Star Territory, an old man slowly raised his head, as if feeling something in his heart, and looked at the blue star field that was an unknown number of light years away, and shook his head gently.
No, I still have the right to accept a disciple. You go back.Mo Xingyu, this time I will destroy your innocence and ruin your reputation The man left, and the woman s voice came again, extremely cold.
I ll do it There was also a strong man in the Divine Realm who roared at this moment and slapped Ye Fei with his palm, hoping to take advantage of the stalemate How Gummy Earth 64jvrlu Can Transform Your Wellbeing between Ye Fei and Wei Dingguo.Three hours later, including Ye Fei, the twenty three strongest disciples had been born.
At this moment, the top of Emei Mountain has been blocked, so there is no one around and the wilderness is white.Even though she was supplemented by the First Spiritual Pill, it was so terrifying.
The old man didn t care and drove the donkey to go inside.At this critical moment, the underground demon was bound by a red rope, white smoke rose from his body, and screams of pain were heard.
Do you know how long it takes to train a qualified imperial archer About
half a year Sirid said hesitantly. It s three to five years Joshua corrected.With the blessing of thousands of official wizards, dozens of great wizards and three legendary wizards, it has quickly broken through a certain limit.
I didn t pay much attention to it. For her, it makes no difference whether there are one person
four people
or ten people Since we are all Lbs Semaglutide Week Belly Ozempic 4aw6ok Weight Loss Before And After here, let s solve it together Lucia s eyes became very cold, a wave of terrifying magic surged around her, and the chains that tightly bound her body shook violently.
He could actually think of using the planet s magnetic field as a weapon.The cover of the Magic Daily uses the same magic, and some ignorant civilians even think that wizards put frozen time into the photo.
Instead, they endure the humiliation and prepare for the great cause of the empire and the church s counterattack Soon it was Tilar s turn to speak.This is something he will never tolerate. However, Lucia s words also gave Linn a hint of warning.
Regarding this order, the Archon chose to execute it without hesitation.Lauder did not speak, but respectfully took out the special Ring of Secret Magic in his hand and placed it in the palm of his hand.
According to his observations, as of today, the distance between the two Indepth K9qnuk2 Nutrisystem Reviews How Effective Is The Diet Plan sides has spanned from dozens of light years to less than ten light years.About twenty meters. Although before launching the Sun Flame Cannon, a corresponding electromagnetic signal will be transmitted to warn them to avoid in advance, but the range of the thing is too large.
According to the information I received, the plane native who captured the Moon Godhead plotted against the Lord of the Dead, then re closed the connection with the main world and escaped into the endless void.It is already amazing. What s more, fighter planes can continue to improve.
Research and Analysis of Plant Photosynthesis On the Feasibility of Bread Making The signature is clearly Magic Star Linn As for the paper below, which took up an entire page and contained thousands of words, Ivina couldn t understand it at all.They underestimated the potential of your body
He had never seen anyone with such outstanding fighting talent.
Also, immediately send someone to the City Rebel Wilson 569hr Weight Loss Gummies A Success Story of Fire and Oil and use all means to check for me.Not even a trace of worry could be seen. Is this all you have planned for tonight Lucia said with some disappointment.
This city has a radius of hundreds of miles and is huge.The only suspicious place was the cave at the bottom of Wulong Pond.
The monks in the middle stage of Weight Loss With Semaglutide 3wh Yuanying are not Chujiang City.The ones with the highest strength are probably the middle stage Yuanying monks.
They don t lack spiritual stones, but they lack good things, which are cheaper and can be easily sold.The teleportation array requires long distance teleportation of monks, which requires high space power.
Could it be that he recognized the wrong person When Shifu Zhenjun was observing Qingyang and others, Qingyang was also looking at Shifu Zhenjun.The city lord is well informed, so he might know the reason.
Regardless of what the people who stayed outside were Comprehensive Approaches Fastest Way To Y8r Lose Lbs This Festive Season thinking, there were only fifteen people left in the underworld in the blink of an eye.However, the later spiritual blood master only had one blood demon Gu to control the demon.
However, they overestimated themselves and underestimated Qingyang.Chen Qmc9 En Apple Cider Vinegar On Feet Weight Loss Effective Strategies For Women Vfgz Biwang did not dare to neglect, and quickly sacrificed the spiritual weapon to resist
It s just that Chen Biwang s cultivation level is lower than Kou Yuchang s, and he was injured by the opponent s sneak attack before.
Although his intelligence was limited, he could still feel that something was strange.After getting the Wind Resisting Gourd, Qingyang discussed with Zhenjun Yaoyue and organized another exchange meeting among Nascent Soul cultivators in Jiuxian City.
Although they know that True Monarch Crouching Tiger is in the city, they have also heard about the strength of the Demon King of Hengyun Mountain.Not only is it easier to use, but the spiritual energy and true energy required are also Much less.
Ghost Flame was responsible for dealing with the Bloodthirsty Vine.Because the Ten Kings Sealing Formation was arranged hastily, many spiders were surrounded in the formation.
It seems that few people usually use it. There is still no one around.
En un mundo guiado por la tecnología y los datos, las marcas se esfuerzan en entender mejor a sus consumidores, recopilando información que les ayude a reforzar la relación con sus clientes. Esto es algo que los clientes saben muy bien y están dispuestos a brindar de primera mano con la condición de que las empresas les garanticen experiencias de compra y de servicio a su medida. De hecho, 89% de los mexicanos está abierto a compartir directamente sus datos a empresas locales y 86% a marcas internacionales, reveló la SAP Hybris Consumer Insights Survey.