Ahora que el envío de dos días de Amazon Prime se considera la norma para la industria minorista, muchos clientes esperan que sus pedidos se entreguen en unos días, si no antes. De hecho, según un informe reciente de Logistic Viewpoints, el 50 por ciento de los millennials desean incluso entregas más rápidas que de dos días. Algunos incluso prefieren una ventana de solo unas pocas horas, lo que requiere servicios de entrega específicos que a los remitentes les resulta difícil proporcionar.
Sin embargo, a medida que los remitentes buscan formas de satisfacer estas demandas, deben tener en cuenta que el solo hecho de entregar el pedido a tiempo no garantiza un cliente satisfecho. Si bien el tiempo de entrega es importante, la forma en que se entrega el pedido también es una parte vital de la experiencia del cliente.
Tan pronto como los clientes reciben su pedido, comienzan a preguntar: “¿Mi pedido fue entregado dentro de la ventana que pedí? ¿Fue dañado el embalaje? ¿El conductor de entrega fue grosero? «Si bien estas circunstancias no son siempre responsabilidad del remitente, sí afectan la experiencia general del cliente. Esta entrega de última milla en realidad puede tener un efecto duradero en los clientes de una organización y ser el factor decisivo en cuanto a si volverán a ordenar o no. Incluso puede dar lugar a una mala revisión, perjudicando en última instancia su reputación.
Identificar un modelo de envío escalable
Las estrategias de envío más exitosas tienen la capacidad de adaptarse a otras geografías y expandirse a medida que el negocio crece. Con un modelo que se puede implementar en otros mercados, los remitentes pueden garantizar que la experiencia del cliente no se pierda a medida que ganan clientes satisfechos en todo el mundo.
Crear más centros fulfillment
Los remitentes pueden acelerar su estrategia omnicanal utilizando su tienda, proveedores y fabricantes para complementar sus centros de distribución. Estos socios pueden enviar artículos directamente desde sus instalaciones para garantizar que los clientes reciban sus pedidos aún más rápido. Los remitentes también pueden recurrir a empresas de logística de terceros para obtener ayuda adicional, especialmente durante la temporada de compras navideñas.
Considere una variedad de transportistas
Incluyendo tanto regionales como locales. Muchos minoristas pueden no darse cuenta de que los transportistas locales pueden transportar envíos de 80 a 100 millas dentro de una zona específica. Este es un excelente modo de transporte para la entrega de la última milla, ya que puede proporcionar un servicio personalizado y atento para los clientes. Los operadores regionales también ofrecen horarios más largos para la recogida y entrega, e incluso pueden proporcionar opciones de entrega al día siguiente. Estos operadores son especialmente beneficiosos para los minoristas con múltiples centros de distribución y una alta concentración de clientes en un área específica.
Desarrolla tu propia estrategia de envío.
Si bien puede ser más fácil ajustar un modelo de envío ya establecido, es posible que esa estrategia no sea la mejor para su empresa y sus clientes. Los clientes quieren oportunidades y experiencias de nicho, así que ofrézcalas.
Las oportunidades para crear la estrategia ideal de envío centrada en el cliente son infinitas. Al escuchar y comprender las necesidades de los clientes, los minoristas pueden determinar la mejor estrategia de envío para satisfacer, e incluso superar, sus demandas.
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Do we have to turn away this gift of martial arts According to intelligence, the Yufu Dynasty, Zhu Xuan has personally taken action.Different accents, one word, Unlock the Power of Keto Plus Gummies Reviews: A Comprehensive Guide to Achieving Optimal Weight Los
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At first glance, there will be countless exclamations. Chen Pingan introduced to Cao Yong the Taoist friend next to him, whose Taoist name was Qingtong, Experience the Best of Both Worlds with Purify 24/7 Keto Gummies: A Comprehensive Review of the Ulti
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participated in several night banquets at Beiyue Piyun Mountain, so he and Wei Shanjun must have become familiar faces.They are all The monks from other continents were worried that if they met in Luojing, His Highness the Crown Prince would be in charge of supervising the country and would inevitably be distracted by this, so he had no choice but to ask Headmaster Gao to invite His Highness the Crown Prince to come here to have a talk.
Han Qiaise didn t know much about the relationship between her master and the blind Taoist priest from Baopingzhou.Chen Pingan said with a smile Cao Ci is a pure martial artist, but I am different. In addition to being a pure martial artist, I am also a sword cultivator and a talisman cultivator.
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The woman was as beautiful as a flower, but the man s words of love were as muddy as dirt. Lin Zhengcheng suddenly took the initiative and said, Do you have a romantic relationship between General Cao and Chuzhou Luopo Mountain Cao Mao s face remained as How Much Are Keto Crave Gummies: Unlocking the Power of Low-Carb Snacking for a Healthier You
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After all, they were all senior sisters. Talking about this was unruly and impolite. Tan Yingzhou said angrily If the law is not spread to the six ears, what are you worried about Do you think I am a millet grain, so I like to use my ears to repay God Zheng Yougan then said cautiously Sister Li is very good looking, and ordinary men They didn t think there was any use in striking up a conversation, so they simply didn t ask for trouble.
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Bai Jing threw it to Chen Pingan and said, I d like to state in advance that this is just for borrowing.Lin Zhengcheng said with a smile Yes, yes, no. Must You are a scholar, you are careful with every word, and you are very good at choosing words and making sentences.
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Huai s mother, and the wine seller Huang Erniang, they are recognized as the first class masters, with profound skills, and they are invincible in any quarrel.I don t understand the dialect very well. What should I do if I encounter a tough point Why don t you kowtow to this senior a few times first Isn t that good What s wrong I m more polite.
Several places in this secret territory There are ancient seal stone steles standing on each high mountain.Hearing the disciple s nonsense, Jing Hao, who was originally in a decent mood, suddenly became gloomy.
He was a passionate person with countless romantic debts. He had a lot of close friends on the mountain and down the mountain.It doesn t matter what Director Lu says. The old scholar stroked his beard Experience the Revolutionary Real Vita Keto Gummy for Sustainable Weight Loss and Optimal Health
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This path may have allowed you to reach the Fourteenth Realm. The road to harmony. Chen Pingan said Anything you want to do has a reward or a price.Fortunately, there are more empty houses in Jise Peak. This is due to Chief Zhou s spending a lot of money.
Du Branch. Responsible for various rents, treasury, storage and collection, recording all land and water trade revenue and expenditure, formulating annual budget, and regularly distributing salaries to monks of a sect.Hearing is false, seeing is believing. This famous young hidden official has already entered the palace together with Fu Lu.
Ning Ji continued to ask Sir, what is the result of the debate between Master Patriarch and Daoist Master Lu Chen Pingan thought for a moment and said some impartial and fair words, Not necessarily, the outcome is hard to say.Xin Jian nodded and said I heard Zhuoliu say, very good, this is the atmosphere that the mountain should have.
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when encountering similar things, the headmaster can just pick out five city lords and building lords at will.At that time, Chen Ping an thought that since he was already in the Jade Pu Realm, it would not be too difficult to reach the Immortal Realm, so he dug a big hole for himself, and ended up leaving.
Do you know how many institutions there are There are more than twenty, the master of the Zushitang There are seven or eight people under the law cultivator, and there seem to be ten more people under the Patriarch who is in charge of money.
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As soon as you get to the wine table, you ll start drinking a few glasses of wine without being able to stop them.If so, it is not non negotiable. Cut off land Just allocate the surrounding mountains and rivers to Hehuan Mountain, give me money Tonight on Hehuan Mountain, there are quite a few cave houses with wealthy families and rich treasury.
Can I be considered as someone who is wise and dangerous, just to gain fame and reputation Then Brother Feng is a secluded but stubborn person who is cynical.I have kicked them out myself, so there is no reason to take back the decree. But now that he was the master of Xiaolongqiu Mountain, he suppressed the discomfort in his heart and wrote back a letter, agreeing to the matter, and also thanked Cui Dongshan in the letter.
