El comercio electrónico está otorgando opciones a los compradores industriales en México y los Estados Unidos; asimismo el crecimiento de la demanda para que los proveedores ofrezcan soluciones de comercio electrónico móviles va en aumento, según destaca el reciente estudio de UPS, «UPS Mexico Industrial Buying Dynamics».
El informe analiza la relación entre los proveedores y compradores industriales en los Estados Unidos y México, así como los cambios que dicha relación ha sufrido desde el 2015 hasta la fecha. En el 2017, el 95% de los compradores mexicanos indicaron que habían adquirido productos directamente del fabricante, comparado con solo 74% en el 2015. El estudio también revela que dentro de los próximos tres a cinco años, 30% de los compradores mexicanos adquirirán sus productos industriales en los mercados en línea.
Asimismo, el nuevo estudio de UPS proporciona información sobre los factores que influyen en los hábitos de compra, las preferencias y las percepciones de los compradores de productos industriales y cómo estos identifican a sus proveedores. El informe también destaca los factores que influyen en los niveles de satisfacción del cliente y ofrece sugerencias a los distribuidores que buscan mantenerse presentes y competitivos.
“Con el rápido aumento en comercio electrónico en los sectores industriales, los compradores ahora tienen más opciones al momento de elegir un proveedor. Esta tendencia conducirá a cambios importantes en la industria del transporte de carga, ya que afecta al modelo de distribución negocio a negocio (B2B, por sus siglas en inglés) tradicional”, dijo Michael Cuesta, director de Mercadotecnia y rRetail en UPS México. “Los compradores utilizan cada vez más las herramientas en línea para sus negocios, a la vez que los proveedores deben realizar los cambios necesarios para poder satisfacer las demandas de sus clientes”.
México es una de las economías exportadoras más grandes del mundo, y los Estados Unidos es el principal destino comercial del país para recibir esos productos. El estudio destaca cuatro importantes tendencias y fortalezas del mercado que podrían ayudar a los proveedores mexicanos a mejorar su propuesta de valor y atraer a nuevos compradores sin afectar su actual base de clientes.
Reconocer los retos del mercado: El comercio electrónico está cambiando los hábitos del comprador, razón por la cual los fabricantes mexicanos deben adaptarse para satisfacer la creciente demanda y, de esa forma, prosperar y mantenerse competitivos dentro de Estados Unidos y México. El servicio al cliente es un área de oportunidad para los mercados en línea, ya que brinda a los fabricantes mexicanos la oportunidad de enfocarse en brindar un servicio superior al cliente para atraer más compradores de Estados Unidos.
Conocer las necesidades del comprador con base en el tipo de producto: De acuerdo con el estudio, los proveedores mexicanos pueden conocer mejor los hábitos de los compradores estadounidenses con base en los productos que adquieren. Los productos de los fabricantes de equipo original (OEM, por sus siglas en inglés) y las partes para mantenimiento, reparación y operaciones (MRO, por sus siglas en inglés) cuentan con estándares de alta calidad y ciclos de vida más largos, lo que pudiera requerir mantenimiento continuo. En cuanto a la mercancía de origen internacional, los proveedores mexicanos pueden atraer a esos compradores al ofrecerles soporte posventa.
Optimizar el comercio electrónico B2B: Los compradores buscan principalmente nuevos proveedores en los sitios web de los fabricantes y en los motores de búsqueda en línea. Para los vendedores, contar con un sitio web rudimentario con una lista de productos e información básica de contacto no basta para atraer a posibles clientes. Para que los proveedores satisfagan las demandas de los compradores, es indispensable que ofrezcan capacidades de compra en línea. El informe también señala un alza en compras desde móviles por parte de los compradores estadounidenses, lo que sugiere que los fabricantes mexicanos deben invertir en una estrategia robusta de comercio electrónico móvil.
El estudio destaca esta tendencia, al indicar que 19% de los compradores estadounidenses y 17% de los compradores mexicanos elegirían a un proveedor que ofrezca soluciones de aplicaciones móviles para realizar sus compras.
Utilizar el servicio posventa como diferenciador competitivo: Ampliar sus capacidades para incluir soporte posventa brinda a los distribuidores una oportunidad única y, finalmente, una ventaja competitiva. La eliminación de desechos, devoluciones y capacitación son los servicios de soporte posventa más importantes para los compradores mexicanos. Los fabricantes deben considerar brindar asistencia a los compradores estadounidenses con las devoluciones, ya que ésta es su principal necesidad. Los compradores en México y Estados Unidos tienden a optar por los proveedores que ofrecen soporte posventa. Además de ampliar los servicios posventa, los fabricantes deben enfocarse en ofrecer servicios de impresión 3D para atraer a la red más extensa de clientes en Estados Unidos interesados en productos personalizados.
Para que una atención por WhatsApp Business sea exitosa, la resolución de las necesidades de los clientes debe darse de forma natural: Entender la intención real de los usuarios y lo que requieren, para proporcionar una experiencia de resolución instantánea.
En busca de los detalles más finos para fotografiar a sus hijos en momentos intensos y genuinos, en los que se capturen la esencia del momento y sea digno de mostrarse al mundo.
¿Buscas llevar tu empresa a los niveles de eficiencia y productividad que necesita para seguir desarrollándose? En ese caso, la nube puede ser tu mejor aliado.
Look at the door, who is here Old Li Why is he here There are only two awards for the health system this time.Let s go and take a look when we have time. If the quality can be guaranteed, the strength can also be It s okay, let s just use their stuff.
I will reflect on it and reject them now. After saying that, he didn t think about asking for credit.And at such an old age, especially with his current physical condition, it would be easy to operate, but it would be difficult to close the abdomen.
This time.
But.
Du Heng suddenly raised his voice and blocked Dr. Wei who was about to speak.The statues of gods in various villages, towns, cities, prefectures and counties awakened one after another, enjoying the sacrifices of the people.
Xuanhui s room is located in Nanyin, and the acupoint is located at noon.After finishing the testing, Du Heng returned to The working atmosphere being photographed.
For example, stand sideways with arms folded, neck straight and face raised, like a cooked quail.It s funny to think that a section chief who is engaged in physical education looks down upon a director of a tertiary hospital.
Will the Doctor Du you are talking about come here Don t worry, Doctor Du is the director here.I m afraid it won t be easy to say then. As soon as Liao Yuzhu finished speaking, Wu Shengnan next to him took over, Husband, go ahead.
He was driven into depression by blackmailers and holy ladies on the Internet.Honorary titles such as provincial experts, famous Chinese doctors, national experts, famous Chinese doctors, veteran Chinese doctors enjoying subsidies, masters of traditional Chinese medicine, etc.
He was immediately shocked, maybe it had turned into a rheumatoid joint.The woman accompanying her looked back at the patient, and the patient hurriedly He said, Doctor, let her stay.
Oh. The young doctor was a little depressed, It turns out there is a team.So, Dr. Du is not only good at pediatrics, but he is also good at gynecology and oncology Isn t this a doctor tailor made for saving women and children Is everything you said true It is true.
He wanted to see how Xiao Li in the consulting room was doing.
Du Heng looked at the young man deeply, and then walked to the obstetrics department without looking back.Reading journals, do you expect a folk Chinese medicine practitioner to read journals What a joke.
In other words, Cao Binghe is not guilty of the wind of liver wood at all.Du Heng s mood also darkened. As for the health center, I don t know what it will develop into.
At first, the female doctor was angry at the yelling matriarch, but when she saw the child in the parent s arms, she became serious.But the fetal heart rate is now less than 110 beats minute, and the fetal movement only occurs once every two hours.
Is this routine similar to that of the neurosurgery guy Similar.Uncle and aunt, first of all, I want to say sorry. I have made everyone wait all morning because of my question.
After saying that, he walked to the consulting room, Then let s start the afternoon work.The most messages this time were from people asking about their condition.
Du Heng couldn t stand these looks. He really felt that taking pictures with such actions didn t look like a doctor at all, but like a two parter, the kind of two parter who is full of energy.A liver stagnation and qi stagnation can t escape. Du Heng also heard it funny, Well, you also bring a fortune teller with you when you see a doctor.
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Lighting the candles one by one, the bearded man led the watchmen to inspect the ore that was full of boxes.Two days later, Xu Qi an s life was very peaceful, patrolling the streets every day, practicing , took time to go to Haoqi Building to exchange feelings with Wei Yuan.
Except for the Qing Dynasty initiated by Emperor Wuzong, everyone should not ignore another time.Disgusting.A silver gong said in a disgusted tone.
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Since he has the ability to lay down the formation and seal the grievances, why not just eliminate the grievances directly.Or look forward to, or surprised, or at a loss.Xu Qi an took a sip of wine, put down his glass, looked around at all the beauties, and said in a free and easy tone, I accompanied Princess Huaiqing to a banquet that day, and I wrote this half seven Can I Eat Cornbread On Keto Diet Mastering the Art of Apple Cider with Vinegar for Weight Loss: 5 Expert Strategies word poem because of my feelings.
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As long as she can remember, her mother s power has slowly waned.Every tree in the forest is covered in white snow, as if covered with winter snow.
Tianzun, I beg Keto Gummies as Recommended by Dr. Oz Keto Paleo Diet Food List you, please help Dafeng.Under the Tianzong archway, Li Lingsu s voice was hoarse, but no one responded.So what The evil god was puzzled.Treat me like a three year old child again.
Although the giant panda still looked disgusted, it didn t push it away, but said to Meng Jingzhe, It s also an idiot.I will keep stepping out of my comfort zone and challenge new themes.
During the winter vacation, there will be a manga of the watchman.Those who were about to climb up to the shore suddenly felt a heavy weight on their bodies, and no matter how hard they struggled, they seemed unable to get up.
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The beautiful mythical beast isn t even that beautiful anymore.Many friends in real life, including some readers, said that the writer is purely cool, and it would be nice if some joys and sorrows, or even tragedies, were added.
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