Por Felipe González | Director de Ventas Comercial, Cisco México.
El negocio de la hospitalidad, conformado por los viajes de negocios o placer, hotelería, entretenimiento, transporte, restaurantes y todo lo que tenga que ver con la parte lúdica de la vida vive en estos momentos una revolución por la digitalización y el uso de tecnología que permite conocer en tiempo real cuál es la necesidad que se le presenta a cada persona.
Nómada por naturaleza, pero sedentario por múltiples razones, el ser humano ha encontrado en los viajes una manera de saciar su curiosidad por conocer el mundo, lo que ha generado una próspera industria de resorts, cruceros, y centros de congresos.
La “hospitalidad” representa en la actualidad 3% del PIB mundial, por lo que Cisco ofrece soluciones que apoyan la digitalización de las organizaciones que participan en el mismo, para hacer de los viajes, experiencias únicas e irrepetibles, como sucede, por ejemplo, con los visitantes a la Arena MGM de Las Vegas, Nevada, donde los huéspedes desde su llegada reciben información de sus reservaciones de espectáculos deportivos y musicales, restaurantes y demás atractivos del complejo turístico , casino y centro de entretenimiento.
En el caso específico de México, la industria turística, que recibió cerca de 40 millones de visitantes el año pasado, representa ingresos para el país por más de 21 mil millones de dólares al año, 8.7% del PIB, al ofrecer al viajero 63 aeropuertos internacionales, 58 centros de convenciones de clase mundial y atractivos turísticos para todos los gustos, como son: 150 zonas arqueológicas, ciudades coloniales y playas, además de 58 centros de convenciones de clase mundial por lo que el país ocupa el 5to lugar en el sector de reuniones en el continente americano y el 21 a nivel mundial.
Las cadenas hoteleras y de resorts en el mundo están conscientes de lo difícil que es mantener fiel a un visitante a una marca en especifico y que puede lograrse en buena medida través de la digitalización de los procesos internos de los colaboradores y de servicios al huésped, por lo que Cisco desarrolló una arquitectura de soluciones que abarca tres aspectos fundamentales: empoderar al personal y equipos de trabajo de los hoteles y resorts con herramientas que ayuden a realizar mejor su trabajo; herramientas innovadoras que permitan al huésped tener una experiencia que lo haga fiel a la marca (engagement) y por supuesto ciberseguridad que proteja los datos de todos los involucrados.
Empodere a sus colaboradores para transformar la experiencia en hospitalidad:
Gracias a la era digital, los colaboradores de la industria de hospitalidad han evolucionado de estar simplemente sentados atrás de un mostrador a verdaderos consultores para sus huéspedes a través de tecnologías móviles que permiten acelerar la asignación de habitaciones, aplicar promociones y ofrecer reservaciones para actividades de entretenimiento dentro y fuera de las instalaciones de los resorts, cruceros, casinos, arenas de espectáculos, entre otros. Además, estas herramientas digitales aceleran la capacitación de los colaboradores y mejoran su capacidad de comprensión sobre nuevos servicios y la resolución de problemas se acelera y hace más eficiente.
Haga a su huésped fiel a la marca:
Existe una gran oportunidad para “fidelizar” a los clientes, razón por la cual se busca retenerlos, por lo que herramientas digitales como las de Cisco, permiten que los viajeros obtengan experiencias personalizadas a través de sus dispositivos móviles desde su llegada al establecimiento o crucero y con una robusta red Wi-Fi, se les puede informar sobre los servicios y mapa del mismo, programas de lealtad, entretenimiento y compras reforzado con herramientas punto a punto de alta resolución para videos interactivos y promociones.
Seguridad, misión crítica para el crecimiento:
Mantener los datos seguros, tanto de los huéspedes como de los colaboradores debe ser siempre una prioridad. En estudios se ha demostrado que 73% de usuarios de algún bien o servicio camban de proveedor o marca si no se mantienen seguros sus datos. Cisco ofrece a sus clientes un ecosistema punto a punto que entrega seguridad digital a los huéspedes, colaboradores, sistemas y a la marca, ya que ofrece un portafolio de arquitecturas que incluye hardware, software, servicio y consultoría.
Gran parte de los inconvenientes al viajar o al asistir a un evento se presentan por la falta de coordinación entre el lugar que ofrece el servicio y el cliente. La falta de un boleto, la demanda de un insumo, la pérdida o descompostura de una llave para abrir el cuarto de hotel o para limpiar alguna zona se resuelve de inmediato a través de la digitalización, lo que permite obtener una experiencia amigable, sin necesidad de perder el tiempo en llamadas, en esperas o en trámites innecesarios, por lo que los clientes logran una satisfacción completa en los servicios que reciben.
La industria de la hospitalidad ya se encuentra totalmente inmersa en la cuarta revolución industrial, lo que sin duda generará un gran crecimiento en este sector tan importante para el PIB mundial.
La interacción social entre astronautas y sistemas de asistencia equipados con IE podrían tener un papel destacado en el éxito de las misiones de larga duración.
Acertar en el uso de herramientas y plataformas tecnológicas hará de nuestros recursos los astros principales capaces de transformar el mercado y encantar al consumidor.
Esto es lo que finalmente impulsa la revolución tecnológica: El desarrollo del conocimiento con nuevo pensamiento crucial es posible utilizando innovación previa.
The ancestor of the Heavenly Pill Immortal Sect was shocked.But I don t know what it has to do with the current Wuzhou government The child s soul said without hesitation Of course, my family has guarded Wuzhou for generations, and the fiefdom is the boundary of Best 7 Tips on How Many Hours of Exercise a Week to Lose Weight for College Students
Wuzhou.
Ye Ling put away the thunder bow, and the Heavenly Tribulation Thunder Dragon roared unwillingly, but was still sealed in the thunder bow by Ye Ling.As Where to Buy Wyld CBD Gummies: A Comprehensive Guide to Finding the Best Products
long as they are provided with sufficient spirit flowers and spirit fruits, they will be able to survive in the majestic spirit beast.
Thousands of spiritual fruits poured out and poured into the mouth of the giant whale.He must be Yunhe from the Guixian Sect But how could he know that this patrolling Yaksha had developed his intelligence The Taoist priest smiled and said, Hey, Brother Yunhe is the oldest among the second generation disciples of my Immortal Sect.
The spiritual Gummy for Sex Shilajit: Enhancing Intimacy and Overall Well-being (BQXiK)
energy was indeed very strong Hongtang looked around and saw that although Zhuo Wuhua and others were not entrenched here, there were still several groups of monks who had found the place where the spiritual energy was rich and occupied the wind outlet.This technique is acceptable It still needs more practice.
Suddenly he heard an evil wind and raised his head to see a female ghost with long hair.They seemed to regard Ye Ling as the benefactor of their tribe and were extremely cordial.
Right Her people fed her the medicinal soup of Fire Phoenix Demon Buy CBD Gummies in NC - Best CBD Gummies North Carolina
Flower, and she has woken up.When Zhou Mingzhao heard the sound gradually fade away, he quickly quickened his pace and ran towards the cave
Little did he know that as soon as Ye Ling flew a few dozen feet away, he secretly hid on the stone The Sweet Symphony of Kelly Clarkson Gummies and Weight Watchers
wall of the cave, letting Zhou Mingzhao go and letting him lead the way.
According to the judgment of the natal magic weapon IBMz15, when the Phantom breaking Sword Intention reaches the power of the early Yuanying stage, he can The Benefits of Omega 3 Gummies for Adults in the UK: A Comprehensive Guide (kzXHU)
suppress the peak monks in the early stage of the Yuanying stage with just his sword intention.With his strong physique and defense, he doesn t have to worry about being attacked by many of the same level.
Zhao Lingyu s master was a great monk from the Jiri Sect.Of course, it s not impossible, but the possibility is too low.
I think There is no way When to Take CBD Sleep Gummies: A Comprehensive Guide
to activate the rune. Li Shiming redefined the weapons of the fourth grade mysterious puppet.Li Yuanba returned towards the Jieshan Pass, but still did not encounter the Buddha from Qianye Temple on the way.
This confrontational situation Are CBD Gummies Legal in Texas: Understanding the Laws and Regulations
did not last long. The first person who could not hold on was the Golden Pill monks.There he found some traces of formations. With his familiarity with formations, just a few traces allowed him to judge a lot of things.
Not long after, a large bucket of hot water was ready.cooperate. This is not a friend of Tianxing Trading Company.
What he has to do now is to lay a solid foundation so that the body s spirit and physique can be greatly improved.He was using his mind to interrogate the purpose of Tianxing Trading Company, but this was already the fifth Jindan monk he had captured.
Be careful, retreat quickly Old Ancestor Song noticed the danger first and shouted a warning while trying to get closer.Even if the sect wakes up the Nascent Soul Ancestor in retreat, it is to send a signal and wait for the Nascent Soul Ancestor to see it during the break of cultivation, rather than forcibly awakening it without asking Decoding the Hype: 5 Key Techniques of Apple Cider Vinegar for Weight Loss, Tested by 200 Nutrition Experts in 2025
any time.
In addition, I will find several suitable spiritual plants for you and help you graft them, so that your little Ganoderma has stronger power, such as being truly invulnerable to all poisons.Snapped Fang Mingyi was slapped hard on the face by the palm wind.
During the process, Jiang Yuebai Finding the Best Gummies for Sleep: THC CBD Options for a Restful Night (GBjGC)
discovered some places covered by barriers, most of which were easily broken by the puppet clone s fire dragon sword and the crane feather clone s feathers.Soon, the two came to the foot of the mountain and saw hundreds of acres of spiritual fields.
Each village is very exclusive and human monks are basically not allowed to enter.Speaking of thunder, Jiang Yuebai suddenly remembered that before going to the Tianling Realm, she needed to go to Leize again to collect some Jianggong thunder in Liantai Cave Buy CBD Gummies Online - Shop CBD Edibles & Gummies UK, Australia
to understand Yang Lei.
The green faced boy s flute sound made it difficult for Yousu Xiaoxiao to concentrate.When Jiang Yuebai saw those bloody orchids, he knew that the Arisaema star was located here.
She looked up and saw wind and thunder rolling in the sky in the direction of Pingjiang River.Thinking of the last Beidou Star Fixing Formation, Tang Weimian regained her composure.
It is rare to get together together. Jiang Yuebai, come here and help.I can t fight you. You can eat me anytime you want, but unless I volunteer, if you eat me, you are swallowing poison.
Even Guanghan Sword Lord said that Xie Jingshan s celestial phenomenon of transcending tribulation was the only one he Get Your Dream Body: Lose Weight Fast with These Simple Steps
had ever seen in his life.The words immediately turned into black flying insects and disappeared along the grass.
However, when Su Ye stood up and looked forward, he suddenly gasped.This matter is very deep and has already involved the position of the crown prince.
The mountain was sealed, the city was sealed off
All signs showed that something had really happened in Yunyicheng, and it was probably something big, very big.Fortunately, the skeleton itself does not need to eat.
He still needed to check the elixir illustration to confirm it.Recently, he happened to be invited to Yanjing. Then he was a minister in the province.
It was furry and felt really good. Coming
After feeding the national Weight Loss Kelly Osbourne: Secrets to Her Diet Success
treasure for a while, Su Ye looked at the sky.Moreover, judging from your tone, this is not a one time deal, right Su Ye nodded.
She was engaged to be engaged to the young master of Ye Rakshasa.So, since he is willing to fight, does that mean he has the value of nurturing After Comprehensive Guide to CBD Oil for Pets Reviews: Benefits, Uses, and Top Brands (DwscR)
all, the fundamental reason why the national treasure is not suitable for cultivation is that it is too lazy to scream when fighting.
But in the next moment
Su Ye suddenly became alert and took several steps back.After all, Bingdao Mountain was collecting garbage and was smashed by a baby that was born, and he also beat up a member of the Oni Yasha clan
At that time, Su Ye was the talk CBD Gummies for Pain and Inflammation: A Comprehensive Guide to Relief and Benefits (sIxoO)
of many people after dinner.
The disciples in the Taoist temple must be absolutely loyal to the Taoist temple.Generally speaking, they passed 100. Liang Ming said Then, please follow me.
Por Felipe González | Director de Ventas Comercial, Cisco México.