Por Felipe González | Director de Ventas Comercial, Cisco México.
El negocio de la hospitalidad, conformado por los viajes de negocios o placer, hotelería, entretenimiento, transporte, restaurantes y todo lo que tenga que ver con la parte lúdica de la vida vive en estos momentos una revolución por la digitalización y el uso de tecnología que permite conocer en tiempo real cuál es la necesidad que se le presenta a cada persona.
Nómada por naturaleza, pero sedentario por múltiples razones, el ser humano ha encontrado en los viajes una manera de saciar su curiosidad por conocer el mundo, lo que ha generado una próspera industria de resorts, cruceros, y centros de congresos.
La “hospitalidad” representa en la actualidad 3% del PIB mundial, por lo que Cisco ofrece soluciones que apoyan la digitalización de las organizaciones que participan en el mismo, para hacer de los viajes, experiencias únicas e irrepetibles, como sucede, por ejemplo, con los visitantes a la Arena MGM de Las Vegas, Nevada, donde los huéspedes desde su llegada reciben información de sus reservaciones de espectáculos deportivos y musicales, restaurantes y demás atractivos del complejo turístico , casino y centro de entretenimiento.
En el caso específico de México, la industria turística, que recibió cerca de 40 millones de visitantes el año pasado, representa ingresos para el país por más de 21 mil millones de dólares al año, 8.7% del PIB, al ofrecer al viajero 63 aeropuertos internacionales, 58 centros de convenciones de clase mundial y atractivos turísticos para todos los gustos, como son: 150 zonas arqueológicas, ciudades coloniales y playas, además de 58 centros de convenciones de clase mundial por lo que el país ocupa el 5to lugar en el sector de reuniones en el continente americano y el 21 a nivel mundial.
Las cadenas hoteleras y de resorts en el mundo están conscientes de lo difícil que es mantener fiel a un visitante a una marca en especifico y que puede lograrse en buena medida través de la digitalización de los procesos internos de los colaboradores y de servicios al huésped, por lo que Cisco desarrolló una arquitectura de soluciones que abarca tres aspectos fundamentales: empoderar al personal y equipos de trabajo de los hoteles y resorts con herramientas que ayuden a realizar mejor su trabajo; herramientas innovadoras que permitan al huésped tener una experiencia que lo haga fiel a la marca (engagement) y por supuesto ciberseguridad que proteja los datos de todos los involucrados.
Empodere a sus colaboradores para transformar la experiencia en hospitalidad:
Gracias a la era digital, los colaboradores de la industria de hospitalidad han evolucionado de estar simplemente sentados atrás de un mostrador a verdaderos consultores para sus huéspedes a través de tecnologías móviles que permiten acelerar la asignación de habitaciones, aplicar promociones y ofrecer reservaciones para actividades de entretenimiento dentro y fuera de las instalaciones de los resorts, cruceros, casinos, arenas de espectáculos, entre otros. Además, estas herramientas digitales aceleran la capacitación de los colaboradores y mejoran su capacidad de comprensión sobre nuevos servicios y la resolución de problemas se acelera y hace más eficiente.
Haga a su huésped fiel a la marca:
Existe una gran oportunidad para “fidelizar” a los clientes, razón por la cual se busca retenerlos, por lo que herramientas digitales como las de Cisco, permiten que los viajeros obtengan experiencias personalizadas a través de sus dispositivos móviles desde su llegada al establecimiento o crucero y con una robusta red Wi-Fi, se les puede informar sobre los servicios y mapa del mismo, programas de lealtad, entretenimiento y compras reforzado con herramientas punto a punto de alta resolución para videos interactivos y promociones.
Seguridad, misión crítica para el crecimiento:
Mantener los datos seguros, tanto de los huéspedes como de los colaboradores debe ser siempre una prioridad. En estudios se ha demostrado que 73% de usuarios de algún bien o servicio camban de proveedor o marca si no se mantienen seguros sus datos. Cisco ofrece a sus clientes un ecosistema punto a punto que entrega seguridad digital a los huéspedes, colaboradores, sistemas y a la marca, ya que ofrece un portafolio de arquitecturas que incluye hardware, software, servicio y consultoría.
Gran parte de los inconvenientes al viajar o al asistir a un evento se presentan por la falta de coordinación entre el lugar que ofrece el servicio y el cliente. La falta de un boleto, la demanda de un insumo, la pérdida o descompostura de una llave para abrir el cuarto de hotel o para limpiar alguna zona se resuelve de inmediato a través de la digitalización, lo que permite obtener una experiencia amigable, sin necesidad de perder el tiempo en llamadas, en esperas o en trámites innecesarios, por lo que los clientes logran una satisfacción completa en los servicios que reciben.
La industria de la hospitalidad ya se encuentra totalmente inmersa en la cuarta revolución industrial, lo que sin duda generará un gran crecimiento en este sector tan importante para el PIB mundial.
Para facilitar el transporte y control de mercancía, en punto de venta y almacén, es necesario que las empresas piensen en implementar sistemas de control dentro de sus procesos de trabajo y operación.
El arco eléctrico es uno de los fenómenos más peligrosos que pueden presentarse en los sistemas eléctricos de potencia. Los daños producidos pueden ser muy graves y dado que éste surge en cuestión de segundos, para un operador es prácticamente imposible ponerse a salvo al originarse.
IDC calcula que las empresas dedicarán al menos 28% de su presupuesto de TI a la contratación de servicios en la nube durante 2017, con lo que inician la transición a un modelo de consumo bajo un esquema de Opex (gasto operativo).
En un mundo donde la competitividad es feroz y la eficiencia es clave, el mantenimiento predictivo emerge como una herramienta indispensable para las plantas industriales que buscan mantenerse a la vanguardia en un entorno en constante evolución.
It s an old monster in the Void Realm, and it s impossible to treat it differently just because of its flesh and blood.The elixir Boxing Day 2025 Deals: Grab the Hottest Ketology Keto Gummies in Canada!
to improve the cultivation level of the Divine Profound Realm can be taken in this way to improve the cultivation level.
It is actually quite difficult to surround them in groups, but Gabourey Sidibe’s Weight Loss Journey: Tips and Strategies Revealed
after all, they are government troops suppressing bandits, and they have to be afraid of the opponent, and Lin Haoming is not afraid of the opponent s attack.Lin Haoming s vigilance at this time gave him the feeling of being careful every step of the way when he returned to the Wonderful Realm.
Later, someone saw that the Tianmai Xuan Corpse was so powerful that it could grow to be not inferior to the existence of the Tianhe Realm, so they also wanted to refine it, but no matter how it was refined Pauline Chalamet Weight Loss: How She Achieved Her Stunning Transformation
Failed Shu Siyue said.but even if the ball was loosened by it, the black air attached to it did not dissipate.
This life has nothing to do with Taixu, that s why I am grateful to you.All of them were very silent, just hiding in a corner of the cell, not making a sound.
Yinye sighed, put the letter directly in front of the three people who entered the secret room with her, and said, You guys read it for yourself If this letter was really written by Mrs.I ll go out Qi Tianlong said without showing any weakness.
Although she looks dignified and beautiful, she can be regarded as a pretty woman, but there are thin crow s feet in the corners of her eyes.Li er and Han Ningxiang also Elle King’s Top 5 Fall Weight Loss Tips: How She Keeps the Weight Off ？
waited for the master to rest, and returned to their rooms on the lower floor.
Lin Haoming At this moment, I finally understand that for so many years in Tianjie, I have always felt that there is something missing, and what I lack is that kind of freedom.Just like that, the two of them flew out for half a day, until Jia Ruonan finally couldn t support her blood consuming flying escape when the bright moon was in the sky, and then stopped.
For two days, apart from arranging some means, all that remained in my mind was worry.
But Stilwell immediately denied Alexander s statement You may have forgotten that whether it is the never setting sun or the Chinese army, the supplies are all provided by us, and it comes from the west instead of the east.Only one petrol bomb can be sold for 500,000 dollars.
That Evaluating the Safety and Efficacy of Shark Tank Weight Loss Pills
s what you said Wang Xuexin nodded, and then added But, the people who sell coarse cloth can t sell the cloth in their hands That s right, he didn t expect this layer.The support and contact with the Eighth Route Army is almost only the Huaxia Battalion Commander, so as long as the general adviser of the Eighth Route Army is mentioned, he will know who it is.
Of course there is nothing wrong with the headquarters.One piece is enough Rocket propellers are also ready made.
He and Kenkichi Ikegami thought that the Jinsui Army s artillery was hiding in the dark and waiting for the Triplex Keto Gummies: Can These Unique Gummies Enhance Your Ketosis Journey?
Imperial Artillery to fire first
Once the Imperial Artillery fired, it would reveal the location of the artillery position, and then the Jinsui Army fired.In this way, there is a problem the enemy plane sometimes flies high and sometimes flies low.
It s right to say what you say Then Zhang Wanhe lowered his voice and confessed I said Xiao Su, you 2025’s Top 7 Juicing Recipes for Weight Loss: Transform Your Body Now!
have to hurry up, a character like Xiao Dongbei, don t let him run away Director, You
Su Xin was ashamed and happy at the same time, she didn t know how to answer for a while, so she could only lower her head and remain silent.
After all, part of the aid to the recalcitrant army was used to do business with the Eighth Route Army, which is likely to intensify the conflict between the two armies.Thinking of this, General Gu replied We can give more T26s to replace T34s, such as adding fifty T26s.
I also think it should be like this Wang Xuexin said Everyone knows that the industry of eagle sauce is more mature and can produce X10Boost Keto + ACV Gummies: Review the Supplement Ingredients Benefits
better things Wang Xuexin added this sentence to dispel the doubts of Sun Erwei and Davis, after all As a battalion commander of the Eighth Route Army, it would be abnormal if he knew that the devil s aircraft engine was not as good as Yingjiang.
He gave the rifle to Wang Xuexin, and Sun Erwei wanted to see 7 Proven Benefits of KetoBurn BHB Gummies for Enhanced Health and Wellness
Wang Xuexin s face that had never seen the world, and asked in surprise what kind of gun it was, what its principle was, and so on.Another very important point Wang Xuexin waved his hands around, and added I think you also need to consider the combat environment.
Destroy it before touching it Maruyama Kihara was overjoyed, he found the location of Shanghe Village on the map Unlocking the Potential: A Comprehensive Guide to Herbal Male Enhancement Pills
in just two seconds, and then waved his hand and shouted My lords, serve the empire Long live The pilots responded loudly, and then ran out of the lounge and rushed to their own planes with Maruyama Kihara.
End of this chapter At this Decoding Weight Loss ICD 10: Understanding the Diagnostic Codes
moment, Wang Xuexin suddenly remembered the loom he ordered from Yingjiang, so he hurriedly got up and walked to Sun Erwei s office.Nomura Naoka was an engineer before joining the army.
There are at most two hundred rounds of incendiary bombs for the 50 small cannon.In this respect, it was also necessary for this transaction to be conducted in secrecy.
I Active KETO Gummies: The Ultimate 2025 Review for Australia’s Ketogenic Enthusiasts
have to say that Liu Mingyue is really generous. It seems that he made the right choice to help Liu Mingyue become the new saint this time.This is the gorgeous dividing line In her cognition, there is indeed such a genius treasure, but it is very difficult to get it.
So he had to rely on himself. The cloud like mist in his body exploded again, turning into a white The big palm rose from his body to the sky, and slapped Effortlessly Reach Your Weight Loss Goals with Metformin in 2025
Old Monster Dugu.Haha, the third child will definitely go crazy. I can already imagine his face now, the eldest prince also said.
Since you don t take the initiative to do it, don t blame us for resorting to something.They were the subordinates of the Twelve Princes. They had encountered a spiritual herb in the valley below and were about to snatch it.
The sword of Huxuemai burst into runes, turned into a bolt of lightning, flew out in an instant, and slashed on the golden flame.Feeling the sword intent on Tan Yifei s body at this moment, his expression was extremely dignified.
Compared with fighting, obtaining the rare treasures of heaven and earth is the most important thing.What a terrifying pupil technique Among the crowd, some elders were amazed.
This is very important to them. Of course, all their plans have a premise, that is, the Golden Lion King and Lin Xuan will not get this treasure in the end.Those people were terrified and didn t dare to go forward at all.
Instead, there was a touch of panic. She retreated quickly, not daring to approach Liu Mingyue at all.Tan Yifei showed a cold smile. The title of the number one swordsman is so tempting and attractive, it is what every swordsman wants to have.
You have few people, so you can take 30. We have a large number of people, so naturally we need 70 of them.Don t worry, the old man is a top six star king. Although he can t kill that beast, it s no problem Can You Lose Weight by Drinking Apple Cider Vinegar? Tips and Tricks
to fight it.
Mrs. Ye Zi seemed to go a step further. This Fang Jixiong seems to be here to see if you re okay.Second sister, Mr. Lin is indeed a great talent. On the way, he not only called me numbers, but also called me calculations.
The news brought by Liao Sheng is indeed very important to Lin Haoming, but unfortunately, Qing Yan is not yet Lan Qianmiao s servant, so he will go back in the evening, and since you left, Lin Haoming will also leave all the news.After all, Wei State was afraid that Yue State would occupy Wei State and continue to fight westward, and secondly, it wanted to exchange for some benefits, so it finally stopped.
When Lin Haoming saw me, he had two charming men on his right and left arms, the contrast was really shocking.Just when Lin Haoming wanted to continue asking, he didn t expect that Hua Caiyi really couldn t bear his own blood, and then collapsed in front of Lin Haoming, curled up into a ball.
The two kept a distance. The fourth prince opened the imperial decree and immediately looked at the contents outside Hanhu.Baoyu County is not a big city, but the carriage and horse shop outside the city is not small.
Lin Haoming listen Yes, I opened the booklet, and after just a few glances, I found that the thing was actually exactly the same as what Hu Lanfei practiced.Would he be willing to see Lin Haoming Che Zhizhi didn t hold back, but before dawn, that kid Che Mingde ran over and played chess with Lin Haoming.
After Li Weiqi finished speaking, he really took out the conch shell, and contacted Lin Haoming without shy away from it, and Lin Haoming even heard the excited voice of another person coming from the conch shell
Such a Exploring the Science Behind Goli Gummies and Their Potential Role in Supporting Weight Loss
scene made Lin Haoming feel more and more strange, but also felt that the other party seemed to have no malicious intentions, otherwise it would be impossible for him to come to him like this.
Wei Tong with such an appearance is also full of heroism, which makes Wei Kang even more restrained.Teacher Yan said bitterly. Aren t others punished Lin Haoming asked.
Building the camp this time was much more troublesome than last year.He took the watch and just flipped through it at random.
After entering the woods, Lin Haoming really didn t find any monsters.After so many years of annexing each other, there are indeed only eight countries left, and they have been maintained for nearly a hundred years.
He Wanfeng didn t pay attention Proven Ways to Lose Weight Without Strict Diets or Intense Exercise
to his brother this time, he just said to the shop assistant Give me two catties of wine.You really suffered, you
you really There is a way Cheng Bailong said pitifully when he saw two people coming, and looking at Cheng Baikong again, my eyes were the same as the last two days, with a trace of love.
This Vidapur CBD Gummies Reviews: How Effective Are These Gummies for Americans Seeking Natural Sleep Aids?
Lin Haoming is really amazing. He could have predicted that such a monster would appear, and he made all kinds of preparations early in the morning.Lin Haoming looked at the awe inspiring eyes of the people around him, and even Wu Niu seemed to keep a distance from him, but there was no way around it, after all, something earth shattering had happened before.
This person does not have certain talents, and he can become the head of the Hu family because of his real skills, and it is rumored that he completely relies on Wang Chengmiao s support.Eternal Island is essentially a forbidden area in the Inner Sea, the core territory guarded by each of the four major families.
My body was slightly weakened, and now my whole body seems to have collapsed, lying on the side gasping for breath, but at Determining the Ideal Dosage of Metformin For Weight Loss
that time, a miraculous thing happened, before the monster died completely.few. I met Jiang Hui the night after tomorrow and found out yesterday.
However, it is definitely a risky thing for few people to sail long distances away from their own sphere of influence.
Por Felipe González | Director de Ventas Comercial, Cisco México.