A medida que las compañías B2B y B2C son empujadas a satisfacer las crecientes expectativas de los consumidores por experiencias convenientes y personalizadas, invierten cada vez más en tecnologías de front-office. Algunos casos recientes de clientes que han implementado las soluciones de SAP Hybris logran satisfacción de necesidades y crecimiento de sus esquemas financieros.
Es el caso de Infonavit, la dependencia pública mexicana ya era cliente de la plataforma SAP HANA desde 2013, desde la que administra 70% del mercado de vivienda en México, convirtiéndolo en el mayor representante del sector hipotecario en América Latina. Por tal motivo, con el fin de anticipar las necesidades de sus clientes y lograr conversaciones más contextualizadas, Infonavit buscó una solución que pudiera proporcionar una verdadera mejora en la experiencia omnicanal para sus clientes.
La institución seleccionó SAP para proporcionar una sólida plataforma tecnológica para extraer los datos recopilados en el transcurso de la comunicación entre empleados, afiliados y los millones de documentos generados durante el ciclo de vida del préstamo hipotecario. Además de la solución de análisis predictivo y SAP Hybris Service Cloud, Infonavit ha seleccionado la solución SAP Hybris Billing, que se utilizará conjuntamente con las soluciones SAP Hybris Commerce y SAP Hybris Marketing.
La empresa anunció el incremento de una mayor demanda en la implementación del portafolio de soluciones SAP Hybris. Sólo en el último trimestre, a nivel global las soluciones de SAP enfocadas en customer engagement y comercio con los clientes, han logrado un fuerte crecimiento de doble dígito en las compras de la nube, así como un crecimiento de doble dígito en los ingresos de software. Este momentum en las soluciones de la nube de SAP Hybris contribuye a un aumento del 40% en ofertas de la primera mitad de 2017 comparada con el año pasado.
Soluciones en la nube como SAP Hybris Commerce Cloud y SAP Hybris Revenue Cloud permiten a las empresas ofrecer una experiencia omnicanal, así como la capacidad de mejorar la configuración del proceso de compra-venta
Soluciones en la nube como SAP Hybris Commerce Cloud y SAP Hybris Revenue Cloud permiten a las empresas ofrecer una experiencia omnicanal, así como la capacidad de mejorar la configuración del proceso de compra-venta
Al respecto, Carsten Thoma, presidente y cofundador de SAP Hybris, comentó: “Tenemos el portafolio más completo para front-office hoy en día; ofrecemos una gama sin precedentes de áreas de capacidad y mejoras a nuestras soluciones a través de una unificación mejorada e integración en toda la suite SAP para recolectar datos grandes y proporcionar la experiencia contextual del cliente, pero también para capitalizar en los nuevos modelos de negocio tales como aquellos conducidos por la economía de la suscripción».
Es mucha la complejidad a la que se enfrentan los jóvenes; exige una formación innovadora y de inmersión para desarrollar competencias que los faculten a cumplir metas y expectativas de la sociedad actual.
Para que una atención por WhatsApp Business sea exitosa, la resolución de las necesidades de los clientes debe darse de forma natural: Entender la intención real de los usuarios y lo que requieren, para proporcionar una experiencia de resolución instantánea.
En México, gracias a la apertura de empresas que han mostrado un gran compromiso con la tecnología, poco a poco han ido ganando terreno los rubros del marketing digital.
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When using such a large dose, problems arise not only from the prescribing doctor, but also from the pharmacy where the medicine is taken.Auntie, where have you taken your child today When I got up at noon, I pushed him out for a walk.
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No, this is your share. I have already taken out my share.Especially for this kind of half dead person, the fear in his heart couldn t help but emerge.
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He is a Western medicine doctor, not a traditional Chinese medicine doctor.Since Ms. Fu strongly urges me to speak, then I have to be respectful and obey her orders.
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The young man looked very impatiently at the young man in front of him who was wearing casual clothes and wanted to get in.He used my prescription and he recovered very well.
There are no herbaceous plants under it. Next to each black thorn, the ground Directly exposed.As long as you are not lavish, there is no pressure.
He himself would rather have a little trouble, but also try his best to let the patient Take it easy.Li Chengzu smiled secretly and came to the point, I don t know the specific details.
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If there is no external blow, then it can only be explained by osteoporosis.If you want to have a good development, you should also get a salary like Wu Buwei.
What s more, I was really trembling with anger at this woman s hand.
When they looked up, they saw a primordial spirit on the opposite side, with a very familiar face.Heisha s black and white divine light, Tiantian s breaking hammer, Baicao s black wood hoe and Yunyan s Wuding gourd suppressed them, and the powerful spiritual pressure fell on Xu Yang, making him feel unable to move.
Once ascended, it will go to the turtle world instead of the spirit world.He saw that the city wall was cracked everywhere, and even a part of it completely collapsed, obviously severely damaged.
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