Por Sergio Vargas | Director comercial para Online Travel Agencies en Latinoamérica.
Los usuarios de telefonía móvil están superando los 5 mil millones en el 2017 y se espera que para el 2020 al menos casi tres cuartas partes de la población mundial cuenten con servicios móviles. Esto según un estudio de la GSMA, quienes atribuyen el crecimiento a los mercados emergentes y la contribución de la industria móvil a la economía global, el empleo y el desarrollo social.
Es por este motivo que nuevas aplicaciones y plataformas online han ganado fuerza convirtiéndose en las respuestas para un sector que cada día busca más la automatización, personalización y digitalización. Los Chatbots son un ejemplo claro, este programa que está basado en la inteligencia artificial (IA) conduce una conversación mediante texto o audio y simula como una persona se comportaría para crear una interacción humana.
Estos programas funcionan principalmente en sistemas de mensajería por lo que los chatbots tienen un alto potencial de revolucionar la forma en la que se hace e-commerce y servicio al cliente. Según el Sample-Global Chatbot Market, se espera que a finales de 2024 el mercado global de Chatbots alcance 994.5 millones de dólares y que generen un ingreso de 626.3 millones de dólares.
Aplicaciones como Whatsapp, que cuenta con 1 billón de usuarios en el mundo y es el medio más utilizado en la región, principalmente en Argentina y Colombia, con 90% de usuarios, y Brasil y México con 85 y 84% respectivamente, se ha convertido en uno de los canales directos para la aplicación de estos programas de IA, especialmente para la búsqueda de tiquetes y planes turísticos.
Además, en el 2016, Mark Zuckerberg, fundador de Facebook, anunció que la prioridad de la red social –que ya cuenta 2 mil millones de usuarios mensuales activos– estaba en apoyar los chatbots e inteligencia artificial mediante Facebook Messenger.
Como es el caso de Aeromexico quienes dan la oportunidad a los viajeros de buscar boletos mediante su Aerobot en el Chat de Facebook, disponible en inglés y español, también proporciona actualizaciones del estado del vuelo y responde a las preguntas más frecuentes, como consultas sobre la asignación de equipaje. Según el presidente de la aerolínea 73% de los mexicanos se contactan con sus compañías mediante Facebook. Pero también quieren prestar sus servicios a clientes que utilizan asistentes de inteligencia artificial como Google Home y Amazon Echo.
Aunque la inteligencia artificial aún necesita mayor desarrollo para llegar a un punto en el que el servicio al cliente sea en su totalidad desarrollado por bots, empresas como iAdvize, una plataforma de marketing conversacional, están utilizando la IA para responder preguntas básicas o repetitivas, calificar al usuario y trasmitirlo a un operador de ser necesario. Así, los operadores humanos podrán concentrarse en las preguntas de alto valor añadido y compartir sus conocimientos especializados.
La tecnología de búsqueda de Amadeus utiliza IA y aprendizaje automático para continuamente mejorar los algoritmos de búsqueda y dar resultados más precisos y relevantes a las agencias de viaje.
Claramente estamos en un momento en que la IA está siendo aprovechada por la industria de viaje como una oportunidad para atender a sus clientes de una forma más personalizada y más económica.
Logiety construyó su plataforma en IBM Cloud con la ayuda del Global Entrepreneur Program, que provee a las startups acceso a distintos recursos como créditos para la nube de IBM, soporte técnico y mentoría de negocios.
El Centro Estratégico Excelencia se centrará en los servicios de adquisición y contratación comercial de Honeywell e impulsará el crecimiento económico en la región.
Con el análisis de datos públicos disponibles en la red podemos saber dónde se encuentra nuestro cliente, qué le gusta, en qué horario está online y cómo se comporta en las redes.
Zhiyang Sword Intention is like making a shell out of the sword intention of the Great Elder Jindan.Why did Finding Reliable Sources: Who Sells CBD Gummies Near Me? (YShuu)
the monk of Xuanming Sect bring two storage bags He no longer had any psychological pressure.
Li Shiming was about to give Xiaofeng a Jade Clear Thunder Canon anti thunder spell, but he was stopped by Xiaofeng.In fact, Uncle Song from Lingji Pavilion was right.
The two Nascent Soul Ancestors were severely injured, and together with the previous Ren Xun Ancestor, three of the ten Nascent Soul Ancestors lost their fighting capacity.It may be possible to defeat them, but it will be difficult to kill them unless a foundation building monk takes action.
It s hard for you. You have been promoted to the Nascent Soul Stage in the 30 Pounds Lighter in 2025：sheryl underwood weight loss Tips
Beishu Continent.Elder Jian took the jade slip and read the contents of the Secret Code of Sword Demon before saying anything for a long time.
The pressure on them will increase a lot. It will be a matter of time before the mountain gate formation is broken.Keep this bottle of elixir and be careful along the way Li Shiming turned to Jian Wuwei and said, and put a jade bottle in A European Perspective: Does Apple Cider and Vinegar Help You Lose Weight in 2025?
Jian Wuwei s hand.
He didn t know if there was any inheritance of the Divine Foot Power Cloud 9 Mood Enhancing Gummy Review: A Comprehensive Analysis (eFqCd)
in the Eastern Qi Continent, and he didn t want the news that he had mastered the Divine Foot Power to spread.Brother, the value of this fourth grade chameleon is much greater than that of the fourth grade ghost leopard, so you have to collect it carefully Lu Heng said, looking at Where Can I Buy CBD Gummy Bears: A Comprehensive Guide (nsjmY)
the corpse of the fourth grade chameleon with shining eyes.
Li Yuanba had nothing to do at this time, so he also joined in the comprehension.Because the reward from the sect mission was far less than the reward for refining elixirs for Understanding the Benefits of Super Health CBD Gummies for Overall Wellness
the monks, there was no refining mission for the fourth grade elixir in the sect mission.
All of his one hundred and ninety one brains were involved in practicing the Tai Qing Xuan Turtle Technique.If Senior Brother Du can break through the foundation building stage and perform better in other aspects, perhaps there will be golden elixir monks who will take the initiative to look for him without waiting for him to seize it.
Tian Gui sent a signal to him. Tian Gui was almost invulnerable, but this did not include spiritual attacks.This body is not his own spare body, but a body of a casual cultivator with extremely poor cultivation talent.
Although he had received relevant information before, the Senluo Sect had produced a Nascent Soul Sword Cultivator, but the Sword Ancestor was completely different from the Nascent Soul Sword Cultivator he Bluevine CBD Gummies Reviews: Benefits, Side Effects, and User Experiences
had imagined.At least she had to wait until the ancestor of Yuanying from Tianxing Trading Company left.
This flying boat magic weapon is a public property of Shushan Sect and is controlled by Zuo Ancestor.An old fashioned story, this is the last monk of a medium sized sect five thousand years ago.
Sacrifice. Jin Lei Yuanying came out of the computer room.Under the control of His Mind , he still fearlessly pounced on Weng Yi.
But Qin Hu loves Chen Ruoli so much that he will never let him go, and Chen Ruoli has long been disgusted with this evil young man.Li Shiming looked at Patriarch Fan with some confusion.
Ye Ling s eyes narrowed, and he immediately took out a jar of specially made sleeping spirit wine from his storage bag.As for dealing with the Nanyu Sect , wait until the Golden Crow tribe is strong enough, and then take advantage of the situation to seek revenge.
Among the six prefectures and counties of the Tianlang Kingdom, Wuzhou is located in the westernmost part of the Tianlang Kingdom.He breathed a sigh of relief. The special thing about the East China Sea Recruitment Order is that one person can only carry it with him, and when the order disappears after the Ulixy CBD Neon Cubes Reviews: A Comprehensive Guide to Stress and Anxiety Relief (IdbqJ)
person dies, there will never be any counterfeiting.
Okay, okay, since it is an official project, we must cooperate If you have any needs, please ask as soon as possible, and we will try our best to meet them Qin Chuan Experience Rapid Fat Loss: 3 Weeks with Ciderfit Keto ACV for Fitness Enthusiasts
felt refreshed, swept away the haze of so many days, and spat out fiercely.There must be someone behind the scenes helping him.
If you don t have it now, I will get it back in the future.But now Xuanyuan Feng already has Hei Lin, and Xuanyuan Feng and Hei Lin have been getting along very well recently.
And when I take action personally
Haha, boy, it seems that you haven t been beaten up by society before you dare to be so arrogant.According to the surveillance and driving recorders at the scene, the three kidnappers must have escaped.
No matter how stupid the people present are, they should be able to see that Xuanyuan Feng s mind is not normal.I have something to do when I go out, why are you following me Qin Feng touched his head with a doting look in his eyes.
But as long as he wants it, the secret pavilion will be in his possession at any time.Du Shixi is right, it will only be embarrassing when the time comes.
Por Sergio Vargas | Director comercial para Online Travel Agencies en Latinoamérica.