Por Simon Blake | Director de Marketing de Vertiv para Emea.
Si alguna vez un producto adquirido presenta una falla, ¿lo llena de esperanza la posibilidad de llamar a la línea de servicio al cliente o todo lo contrario? Creo que estamos de acuerdo con que la idea no es del agrado de la mayoría de las personas. Sin embargo, esto podría estar cambiando gracias a la inteligencia artificial (IA).
Uno de los casos de uso más notables y prácticos de la IA se relaciona con la creación de chatbots. Antes de analizar el concepto con más detalle, es importante reconocer la parte admonitoria de la conversación. Son abundantes las preocupaciones en términos del “devastador potencial” de la inteligencia artificial. Recientemente, Facebook se vio obligada a apagar algunos robots automatizados debido a que estos habían desarrollado su propio idioma, el cual era incomprensible para los seres humanos. Dicho esto, resulta evidente que con la IA aún no nos encontramos en un escenario similar al de Terminator, en el cual los robots suponen una amenaza para la humanidad. Por lo tanto, por el momento, echemos un vistazo a las oportunidades positivas que estos ofrecen.
Los chatbots ya han empezado a infiltrarse en el mercado a un nivel básico, pero en el futuro podrían convertirse en nuestra fuente de conversación más común. Con una escalabilidad que va más allá del personal habitual de una empresa, existen claros beneficios comerciales de contar con una mano de obra digital. Entonces, ¿cómo usarán las organizaciones estos robots para cambiar la manera en la cual interactuamos?
Cinco robots que conoceremos bien
Los chatbots en el servicio al cliente: Colocar a los robots en la primera línea de la gestión de servicio al cliente es quizás el caso de uso más evidente para esta tecnología; de hecho, ya está siendo utilizada en una gran cantidad de organizaciones. Al ofrecer un servicio las 24 horas y los siete días de la semana, los bots eliminarán la frustración de quedar “en espera” durante minutos y más minutos. Sin embargo, existe una oportunidad que va más allá de estos resultados funcionales; la tecnología de la IA está avanzando a tal grado que los robots también se están volviendo “emocionalmente inteligentes”. Las compañías realmente serán capaces de adaptar la respuesta emocional del bot y a su debido tiempo el aprendizaje automático les permitirá a los bots de software adaptarse al estilo de la compañía.
Los chatbots en los negocios internacionales: El crecimiento empresarial internacional puede ser difícil si usted no puede dar servicio a la amplia variedad de su mercado. Aunque los chatbots actualmente se inclinan por el idioma de sus creadores, con el tiempo sus capacidades lingüísticas mejorarán aún más. Los robots poliglotas ya pueden adaptarse y traducir rápidamente. Con este tipo de capacidad, ayudarán a las organizaciones a trabajar de manera perfecta con los clientes, los proveedores y los organizadores de todo el mundo.
Los chatbots para hacer inventarios: En el caótico mundo de la cadena de suministros y la logística, los robots ofrecen a las organizaciones visibilidad inmediata del inventario a través de alertas automatizadas y un control de la calidad de los productos que salen del almacén. Estos enviarán notificaciones inmediatas cuando las entregas hayan llegado y hayan sido descargadas. Además, cuando sean conectados con tecnologías más avanzadas del Internet de las Cosas, ayudarán a evitar desplazamientos innecesarios cuando las órdenes no pueden ser completadas. Los gerentes de los almacenes podrían simplemente remitir sus respuestas a los robots para iniciar una serie de comunicaciones relacionadas con la actualización de los clientes, los proveedores y la gestión.
Los chatbots que nos permiten vivir más: Los robots del futuro contarán con toda la información médica documentada. Esta les permitirá ofrecer servicios de pronósticos y diagnósticos sumamente avanzados. En los lugares donde la atención médica es limitada, los chatbots no solo democratizarán el bienestar, sino también permitirán a las personas buscar asistencia médica antes de llegar a una emergencia. A su vez, esto aumentará la capacidad para consultas de mayor valor con los doctores, lo cual maximizará los agotados recursos médicos.
Los chatbots a nuestro servicio: Aunque no todos contemos con el beneficio de una secretaria en el trabajo, los robots pronto podrían ofrecernos asistencia inteligente automatizada. Imagine que todas las invitaciones diarias desaparecieran de su bandeja de entrada y a sus clientes y colega encantados por su respuesta rápida y cortés. Quizás más que en cualquier otra área, los robots nos ayudarán a hacer amigos en los negocios cuando se vuelvan inteligentes a la hora de gestionar nuestros calendarios y recursos de salas.
La batalla por los bots
Por supuesto, hacer funcionar una estrategia de chatbots dependerá de más de un solo desarrollador superestrella. De hecho, la tecnología estará sujeta al funcionamiento en sinergia de una gran cantidad de elementos en la infraestructura de la empresa. Los profesionales en tecnología serán responsables de mantener a estos bots conversando las 24 horas, los 7 días de la semana. A continuación, encontrará algunas de las prioridades más importantes en el ecosistema de los bots.
Los bots dependientes del ancho de banda: Uno de los elogiados beneficios de los chatbots es el hecho de que pueden trabajar las 24 horas y los 7 días de la semana, y tratar con personas y colegas sin cansarse ni equivocarse. Sin embargo, los bots de software conectados e inteligentes necesitarán de un gran ancho de banda a medida que recopilen los datos y se conecten con varios sistemas dentro de la organización. Esto podría suponer que muchas empresas necesitan actualizar o renovar su infraestructura, y desearán disponer de los análisis a través de una red sólida y de alta velocidad con el fin de que ningún analista robótico ni ninguna línea de producción automatizada sufra una caída. Por otro lado, esto pondrá más presión en el centro de datos; la potencia y el enfriamiento necesitarán ser muy eficientes y muchas organizaciones podrían necesitar un aumento en su capacidad. Por lo tanto, la incorporación de mano de obra robótica no será una solución rápida…
Los bots en el extremo de la red: Si usted cuenta con dispositivos que necesitan funcionar de manera inteligente y adaptable, pero estos se encuentran lejos del centro de datos principal, usted estará limitando el rendimiento de dichos bots. La computación en el extremo de la red permitirá una “toma de decisiones” rápida y un procesamiento de los datos en el sitio. Como resultado, esto ayudará a mejorar de manera significativa las operaciones distribuidas. Imagine una flota de bots médicos, los cuales dan asistencia en áreas remotas, donde obtener un diagnóstico inmediato podría salvar vidas. La capacidad de funcionar casi de manera autónoma abre un nuevo paradigma relacionado con los tratamientos médicos. Ocurre lo mismo con los casos de uso de las empresas, como la gestión del inventario, donde el buen funcionamiento de la logística podría verse comprometido sin ubicaciones en el extremo de la red.
Los cerebros robóticos: Si un modelo de computación en el extremo de la red permite una transferencia de datos más efectiva hacia y desde un bot, nosotros tenemos la presión de garantizar la gestión y uso de estos datos. Además, existe un inconveniente; según Gartner, muchas organizaciones no cuentan con las habilidades requeridas para ofrecer una estrategia efectiva de inteligencia artificial o aprendizaje automático —simplemente porque no pueden gestionar efectivamente los datos necesarios—. Incluso entre aquellas empresas cuyas capacidades analíticas se consideran “avanzadas”, un 40% tiene dificultades para crear la plataforma científica de datos correcta, necesaria para el aprendizaje automático de los ChatBots. Por lo tanto, los enormes pasos tomados en la gestión de datos necesitarán ser mucho más grandes antes de que nuestros amigos robóticos realmente puedan cambiar el lugar de trabajo.
La confianza en los bots: Esta proliferación de sensores, concentradores de red para la computación en el extremo de la red y puntos de conexión de red deben seguir siendo seguros. Si los bots se conectan con una minería de datos amplia de datos logísticos, la protección de la información corporativa patentada o incluso de los datos personales confidenciales se vuelve muy importante. Como si la revolución de dispositivos móviles no hubiese puesto suficiente presión en los profesionales de seguridad, ahora estamos considerando un tema diferente de desafíos críticos.
Los chatbots pueden facilitar su día al tratar con las complejas solicitudes de asistencia. Al mismo tiempo en que usted se dé un respiro, serán exigentes con la infraestructura, lo cual aumentará la presión en muchos sistemas críticos. Sin embargo, debido a los casos de uso que van desde el aumento de los centros de llamadas hasta la productividad de la mano de obra, los bots, sin duda, inundarán nuestras empresas. Usted necesita estar listo para hablar de los bots.
La atención al cliente es un traje a la medida. Existen compañías que pueden prescindir totalmente de las líneas telefónicas; existen otras que requieren interactuar por ese medio.
The moment he saw the Panlong Ling, Liang Jing almost jumped up from the sofa.There s a snapping sound When Xu Hailin felt a cold feeling Pure Kana CBD Gummies: Benefits, Usage, and Expert Reviews
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So let s stop talking nonsense and come here. I will make your death painful.Go and call your boss. Let s have a drink together.
Sister Qing walked aside with a livid face, took out her phone and dialed.How are they connected One is Zeng Keyi s pretty boy, a little bodyguard from an ordinary background.
Luozhi, my aunt is right. At this time, even Xu Shaoqin stood up and said with a frown The person you brought has no rules.stand up. The sound of engines came, and speedboats approached the cruise ship one after another, whizzing around the cruise ship.
But now, your grandfather dares to give away what should belong to me to others, and you have lost the capital to be arrogant and domineering in front of me.Qin Feng curled his lips slightly Ye Linyuan was smart and knew that the trouble would be diverted to the east, so he directly asked Haiyuan Li to talk to the client.
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I have already asked them. The onlookers in the hotel
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She always feels that the person in front of her is so strange that he seems not to be her brother.But when she followed Ye Rufeng and learned about the real martial arts, she discovered that there was another world under the secular surface.
It was obviously deserted and overgrown with weeds, but their eyes still shone when they looked at the land.Stopped her hand. Xiaochuan is a grown man, I have nothing to worry about.
Qin, and the entire mountain is the property of the old man.No matter what, I will not let myself become a handle for others to threaten you.
But he didn t think that an ordinary person could shake his status as the genius of the Martial Alliance.He asked someone to bring out the confession he had prepared and asked Qin Shufang to sign it
Since you have admitted it, you can avoid the death penalty, but you cannot escape the living crime.
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In addition to avoiding Qin Feng, the biggest purpose is to slap Qin Feng in the face after he makes a career in Longdu.When he couldn t persuade him, he simply suppressed it with force.
However, Qin Feng paused, rubbed his chin and said, I am very interested in the genius you mentioned.Someone yelled Stop Tie Qiusheng paused for a moment, but subconsciously turned back to look at Qin Feng.
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Boom Before Qin Manman finished speaking, there was a loud noise.
This only shows that you people in Panlong Palace are nothing more than this.Just in the blink of an eye, she missed Qin Feng s hand when she was about to touch it, not even touching the corner of Qin Feng s clothes.
Because the light was dim, he couldn t see clearly who was in front of him.Pass her, there are many dangers in this martial arts competition, and she, a woman without any skills, is really in danger.
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The kindness and friendship of the older generation are actually no longer so strong in the third generation.
Only the Jindan elders can provide such precious resources.The Phantom Dragon s ability to grow so quickly is naturally inseparable from a large number of third grade elixirs.
Master Li, I wonder how you arranged the refining of the fourth grade elixir I also have a few fourth grade elixirs, and I would like to ask Master Li to help Patriarch Ge asked with a smile when he saw Li Shiming accepting the jade box.Your swordsmanship talent is quite good. No wonder Wuwei will accept you as his disciple Jian Lao looked at Li Yuanba and nodded in praise.
Sword cultivators don t need to think about defense, because they will defeat any enemy with one sword.This Qin Hu was extremely cruel to others, but he was obedient to this beautiful and beautiful fianc e, treating him like a treasure.
If this Baodan Pavilion is a big force, he might still be willing, but he really has no interest in a shop like this that is owned by a casual cultivator.The Ten Thousand Beasts Sect was a sect separated from Luanfeng Palace.
These forces, each seeking what they wanted, colluded together, and quickly united
As expected, once he entered the Hou family, he was as deep as the sea, and there were so many people who wanted him dead.Of course, he did not leave Beishu Continent on a whim, but was fully prepared.
This transaction made him very satisfied. There are a lot of fourth grade elixirs in his hands that he did not refine by himself, and there are even some fourth grade elixirs in the middle stage of Nascent Soul.Master, I m late Li Shiming Discover the Best Benefits of Keto IQ Gummies: Your Ultimate 2025 Guide
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At least when Li Yuanba used Ten Thousand Swords Peak to perform Ten Thousand Swords , Li Yuanba s combat power could be considered extremely strong even in the middle stage of Nascent Soul.After Li Shiming knew what to do, he immediately flew to the head of the phantom dragon.
Both moving and clearing the silver corpses were much faster.His eyes fell on the fourth grade long sword, and he put the fourth grade long sword into the space ring with a wave of his hand.
Wan Jianfeng, such a treasure that made the Golden Core cultivator jealous, was given directly to me by Jian Ancestor.Li Yuanba began to practice the Ten Directions Sword Cultivation Technique.
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The defense, strength and speed of the corpse refining body in this state far exceed those in the golden elixir stage.Open the virtual environment He issued the command to ibz15.
Elder Yin pretended not to see the actions of the two juniors and took Yin Shilan into the air to disappear.They were inside the cave and were not restricted by the formation outside.
It was with this discovery that, apart from practicing the Five Elements Receiving Qi Jue , he spent the rest of the time placing What foods promote weight loss
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The alchemy master is still just a support. But with the attention of Jian Lao, Li Yuanba s status in Jianyi Chongxiao Pavilion has been greatly improved.It shouldn t be a problem Although there was a distance between them, Li Yuanba observed through his Spiritual Eyes and discovered that He Dingshan s formation was actually arranged with formation plates.
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Suddenly, his whole body tensed up, and with his spiritual vision, he discovered a huge ghost in front of him.Only Ye Jingxian, the senior sister in the early stage of the Golden Elixir, is barely qualified.
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Where am I Qin Hu sat up in a daze, feeling a chill on his body, and there was a whistling outside.But these adult resources are quite a lot for an ordinary great elder.
You two, why do you want to let us know Monk Barun asked loudly to Monk Wang He and Monk Yan Gao.There are many secret methods for tracking in the world of immortality.
However, this cave is extremely safe, and it is the best among wild caves in terms of concealment and defense.Although it was only a second grade cell, it was covered with enchanted runes, making the cell extremely strong.
The upper limit of a spiritual beast, and the constraints of the beast control skills determine the lower limit of you and the beast control.It s a little late for Su Ye to take the Yiqi Pill now.
Of course, the expenses of scribes are definitely not comparable to ordinary people.Therefore, when the spiritual energy began to be pulled and gathered towards Su Ye s location, Su Ye actually felt as if he was full.
This is a sign of a breakthrough Then
click The reincarnation stele suddenly made a crisp sound, and then a crack suddenly appeared.Once you find it, can you keep it for yourself After you take it for yourself, can you keep it If it is really cultivated, will a large medicinal garden not be coveted Secondly, elixirs are not that easy to cultivate.
Those galloping bone horses were blocked by the flames before they could reach Su Ye.However, you said you were not there and were invited to the Liyuan instead, but you didn t see the sixth prince who invited you.
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This can be seen from how powerful those weird blood threads are.Unfortunately, he only named one of them until his death That is the president of the Baiyue Chamber of Commerce.
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thing if Liang Long was a frequent visitor to the place for relaxation, then Zhou Chao was a frequent visitor among the regular visitors.Su Ye knew that he had made a lot of money this time.
Even considering this aspect, Su Ye felt that the probability of being a treasure or above was very high.After apologizing to Su Ye, Lu Ting looked at the others and said After passing three levels in a row, you will be students of Bailu Academy from now on.
But since it s lively, Su Ye thinks it s not bad to just join in the fun.Lin s term is less than three years, right The Heishan jailer cycle is three years.
Soon, a group of soldiers appeared outside the palace and headed directly towards the palace gate.Nanshan Academy has Li Wencheng, the second son of King Xuanwu, who is very outstanding, and Xu Jiale, CBD Gummies Dr Oz Amazon: Unlocking the Power of Bioheal CBD for Ultimate Wellness
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Su Ye cursed, stood up and dusted himself off. He wasn t injured, because he didn t fall very high, and he was already in the cave realm, so he couldn t be killed so easily.
Su, do you want to go now Hmm Otherwise Su Ye was stunned for a moment and said, A baby is born, aren t you anxious The drowned ghost said in his heart whether the baby is born or not, you don t know.
Por Simon Blake | Director de Marketing de Vertiv para Emea.