Se estima que las aerolíneas y los aeropuertos gastarán cerca de 33 mil millones de dólares en TI durante este año, de acuerdo a la Encuesta sobre Tendencias de TI en Líneas Aéreas 2017 de SITA. Este sector está concentrando sus inversiones tecnológicas en prioridades similares. La prioridad en la agenda de los directivos tanto de aerolíneas y aeropuertos, son las inversiones en seguridad cibernética y servicios en la nube. Además, están priorizando las inversiones en autoservicio de pasajeros.
La encuesta de SITA a aerolíneas y aeropuertos del mundo muestra que el gasto en TI sigue siendo fuerte. El gasto de las aerolíneas como porcentaje de los ingresos se elevará a un estimado de 3.30% o 24.3 mil millones de dólares en 2017. Para los aeropuertos, el aumento es de un esperado 5.05% para este año o $8.43 mil millones de dólares. De cara al 2018, más del 70% de las aerolíneas y el 88% de los aeropuertos esperan que los gastos de TI aumenten o permanezcan en los mismos niveles que en la actualidad.
A medida que aumenta el gasto en TI, tanto las aerolíneas como los aeropuertos están de acuerdo en que la prioridad número uno para sus inversiones es la ciberseguridad. Casi todos ellos (95% de aerolíneas y 96% de aeropuertos) planean invertir en grandes programas o I+D en iniciativas de ciberseguridad durante los próximos tres años. Esto muestra la alineación en toda la industria sobre la importancia de invertir en esta área.
Ilya Gutlin, Presidente de Air Travel Solutions en SITA, dijo: “La industria del transporte aéreo está pasando por la transformación digital y centrando su atención en la protección de los negocios y los pasajeros, haciéndolos más eficientes; y mejorando la experiencia del pasajero. Los ataques cibernéticos son una amenaza muy real en la industria del transporte aéreo altamente entrelazada, por lo que es esencial crear defensas sólidas. Los servicios en la nube proporcionan eficiencias importantes que desempeñan un papel clave para mantener bajos los costos. Las inversiones en autoservicio mejoran la satisfacción de los pasajeros, ya que acogen la independencia y la eficiencia que ofrece”.
«Cuando se trata de inversión en TI, los aeropuertos y las aerolíneas están alineados para ofrecer un mejor y más seguro servicio a los clientes. Las interdependencias de los sistemas de transporte aéreo son la muestra de las inversiones y mejoras en todas estas áreas, tanto por parte de las líneas aéreas como de los aeropuertos, y seguirán contribuyendo a una sólida industria mundial”, concluyó Gutlin.
Antoine Rostworowski, director de Experiencia y Tecnología de los Usuarios de Aeropuertos, Airports Council International (ACI), dijo: «La encuesta de SITA, que fue copatrocinada por ACI, revela ideas valiosas para nuestra industria. Es alentador ver la alineación de las prioridades de inversión entre aeropuertos y aerolíneas, lo que refleja la colaboración entre la ACI y la IATA en mejores prácticas. La ACI y la IATA tienen iniciativas conjuntas tales como el Control de Fronteras Automatizado, seguimiento de equipaje de extremo a extremo (Facilitación), Intercambio de Datos, Uso Común (Aeropuerto de TI) y Seguridad Inteligente. Socios industriales como SITA y otros también están involucrados en estas iniciativas para hacer los aeropuertos más eficientes y mejorar la experiencia del pasajero».
Los servicios en la nube son otra de las principales prioridades de inversión, ya que el 95% de las aerolíneas y el 85% de los aeropuertos planean invertir en los próximos tres años, continuando la tendencia ascendente que SITA ha registrado desde 2015. El tercer sector clave de inversión, que fue destacado tanto por aeropuertos y aerolíneas, es ofrecer opciones de autoservicio adicionales a los pasajeros.
Las aerolíneas se están enfocando en proporcionar servicios móviles. Hoy en día, la gran mayoría de las compañías aéreas ofrecen check-in (73%), embarque (70%) y notificaciones de estado de vuelo (68%) a través del teléfono móvil; y en 2020 más del 97% planean hacerlo. Un área clave de crecimiento proporcionará actualizaciones de vuelo en tiempo real en las redes sociales, que pasarán del 31% de las aerolíneas a 92% en los próximos tres años.
Proporcionar una experiencia sin fisuras es clave para las aerolíneas. En total, el 94% calificó la racionalización de los servicios en una sola aplicación como una prioridad, con un 58% calificando esto de alta prioridad. Las capacidades y la facilidad de uso de las aplicaciones móviles se están desarrollando rápidamente y un número creciente de aerolíneas planea utilizar el móvil como una herramienta de servicio al cliente, incluso en momentos de interrupción.
En los aeropuertos, los procesos de autoservicio en check-in, el depósito de equipaje y el embarque son cada vez más populares entre los pasajeros y el 89% de los aeropuertos están invirtiendo en estos procesos. Los operadores de aeropuertos tienen un gran interés en mejorar el viaje a través de la terminal y buscan nuevas tecnologías como Internet de las Cosas, beacons y sensores para apoyar sus objetivos. Las ideas de SITA muestran que el 80% está invirtiendo o planeando invertir en estas tecnologías en los próximos tres años. Casi tres cuartas partes, el 74%, están invirtiendo en soluciones de búsqueda y 68% en soluciones para mejorar la personalización para el pasajero.
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How could I have fallen in love with such a witch Li Shiming shook his head and said with a smile.Without definite information from Dongtian, he didn t want to have a battle with the Jinkai ancestors.
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laugh The seemingly powerful sword energy dissipated like ice shards before it could hit the green and black fish demon.Even the ice butterflies were tired of dealing with it.
Miss Qu Er s expression changed greatly, and she said anxiously The Wuzhou government has re arranged the city defense formation in Nanyun Town.For a moment, he didn t notice the giant whale turning back to kill him.
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Then I saw the heroic man in the center of the Demon Sealing Platform, the incarnation of the Demon Saint s life soul, with his two robe sleeves bulging, absorbing the power of the formation outside the Lotus Terrace Cave What s going on Why are Wei Tong and the others so motionless Vigor Vita CBD Gummy - Benefits, Reviews, and Science Behind CBD Supplements
It s really weird Who is that person on the demon sealing platform It seems that I have never seen him before.
They were used to seeing the devastated seaside left behind by the demonic cultivators in the East China Sea
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The cold sword body and the thunder light The shimmering blade and the violent aura emanating from the Shura Demonic Sword both surprised the miko.The wooden shield made of the eternal sacred tree could withstand the powerful attacks of giant barbarians in the past.
So Ye Ling hid the fierce murderous intention in his heart, casually held his hand in return, and said lightly That s easy to say, hehe.He knew that the ancient teleportation array in Cangnan County had already It collapsed and the way back was cut off.
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Mrs. Bai felt a little embarrassed after she finished speaking.Shut up Tie Qiusheng yelled at them angrily Cheer up your motherfuckers.
She turned to Mrs. Bai and Bai Moyan and said, Mom, second sister, now that Qin Feng has proven his innocence, shouldn t you also express your gratitude After all, today Qin 0 THC CBD Gummies: Benefits, Legality, and Reviews of THC-Free Products
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You think you are going to be kicked out as a liar, and with so many people watching, if you don t apologize, I m afraid it will be true, right Bai Moyan s face instantly became very ugly.
What he didn t say was that with Qin Feng s current state, there is no way he could survive.Others didn t pay attention, but Lin Wan er, who was standing upstairs, saw it clearly and couldn t help but clenched her hands.
However, the fact exceeded his imagination and made him deeply gratified.Before the martial arts conference started, Wu Mian had already challenged several major martial arts schools in the world and won them all.
Standing opposite the poisonous dragon, Chu Tiankuo s clothes were fluttering and his hair was flying, but his figure remained motionless.If you have figured it out and want to seize this opportunity, then you can come to me tomorrow.
The hall suddenly became quiet. Xu Shaoqin was protecting Bai Moyan and Madam Bai, and was about to call for support.Qin Chuan made a phone call, and after hanging up, he excitedly announced to everyone My friend said that the survey team will be here soon Great We are really going to be prosperous In the future, we will be worth everything.
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Some couldn t sit still. He originally thought that even if Xuanyuan Feng was indeed a natural warrior, he was not mentally sound and could reach the limit of what he had done before.You really dare to come. Dou Yi gritted his teeth, with a look of hatred on his face Are you so eager to die Do you have to make Ke Yi sad As soon as the person approached, a fragrant breeze came in.
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Mr. Chen is the only one to be polite. Fan Bangyan smiled easily Mr. Chen, you can rest assured that as long as you stay in Longdu for one day, we will have more time to cooperate.It s a pity that it rained heavily when we went back that day.
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If Red Skull is willing to give up, then Su Ye doesn t mind treating this as a normal transaction.I don t want the fraction. What do you think Su Ye said Every gold bar I brought is They all weigh one kilogram.
Can drinking a jar of it in one go not cause fever Su Ye has actually considered this matter.The drowned ghost looked at the headless ghost and the female skeleton, patted his chest and said The three of us have already discussed it, no matter where Feitian Yaksha takes it Find some elixir in it in exchange for the Ice Orb, and the three of us will make up for the rest.
Too few pages It doesn t matter. Print it a little bigger, so it won t be more than two pages.Each card corresponds to one life. It is connected to the Black Mountain formation and cannot be used if others take it away.
Egret Academy does not force students to take classes from any lecturer.
Se estima que las aerolíneas y los aeropuertos gastarán cerca de 33 mil millones de dólares en TI durante este año, de acuerdo a la Encuesta sobre Tendencias de TI en Líneas Aéreas 2017 de SITA. Este sector está concentrando sus inversiones tecnológicas en prioridades similares. La prioridad en la agenda de los directivos tanto de aerolíneas y aeropuertos, son las inversiones en seguridad cibernética y servicios en la nube. Además, están priorizando las inversiones en autoservicio de pasajeros.