Se estima que las aerolíneas y los aeropuertos gastarán cerca de 33 mil millones de dólares en TI durante este año, de acuerdo a la Encuesta sobre Tendencias de TI en Líneas Aéreas 2017 de SITA. Este sector está concentrando sus inversiones tecnológicas en prioridades similares. La prioridad en la agenda de los directivos tanto de aerolíneas y aeropuertos, son las inversiones en seguridad cibernética y servicios en la nube. Además, están priorizando las inversiones en autoservicio de pasajeros.
La encuesta de SITA a aerolíneas y aeropuertos del mundo muestra que el gasto en TI sigue siendo fuerte. El gasto de las aerolíneas como porcentaje de los ingresos se elevará a un estimado de 3.30% o 24.3 mil millones de dólares en 2017. Para los aeropuertos, el aumento es de un esperado 5.05% para este año o $8.43 mil millones de dólares. De cara al 2018, más del 70% de las aerolíneas y el 88% de los aeropuertos esperan que los gastos de TI aumenten o permanezcan en los mismos niveles que en la actualidad.
A medida que aumenta el gasto en TI, tanto las aerolíneas como los aeropuertos están de acuerdo en que la prioridad número uno para sus inversiones es la ciberseguridad. Casi todos ellos (95% de aerolíneas y 96% de aeropuertos) planean invertir en grandes programas o I+D en iniciativas de ciberseguridad durante los próximos tres años. Esto muestra la alineación en toda la industria sobre la importancia de invertir en esta área.
Ilya Gutlin, Presidente de Air Travel Solutions en SITA, dijo: “La industria del transporte aéreo está pasando por la transformación digital y centrando su atención en la protección de los negocios y los pasajeros, haciéndolos más eficientes; y mejorando la experiencia del pasajero. Los ataques cibernéticos son una amenaza muy real en la industria del transporte aéreo altamente entrelazada, por lo que es esencial crear defensas sólidas. Los servicios en la nube proporcionan eficiencias importantes que desempeñan un papel clave para mantener bajos los costos. Las inversiones en autoservicio mejoran la satisfacción de los pasajeros, ya que acogen la independencia y la eficiencia que ofrece”.
«Cuando se trata de inversión en TI, los aeropuertos y las aerolíneas están alineados para ofrecer un mejor y más seguro servicio a los clientes. Las interdependencias de los sistemas de transporte aéreo son la muestra de las inversiones y mejoras en todas estas áreas, tanto por parte de las líneas aéreas como de los aeropuertos, y seguirán contribuyendo a una sólida industria mundial”, concluyó Gutlin.
Antoine Rostworowski, director de Experiencia y Tecnología de los Usuarios de Aeropuertos, Airports Council International (ACI), dijo: «La encuesta de SITA, que fue copatrocinada por ACI, revela ideas valiosas para nuestra industria. Es alentador ver la alineación de las prioridades de inversión entre aeropuertos y aerolíneas, lo que refleja la colaboración entre la ACI y la IATA en mejores prácticas. La ACI y la IATA tienen iniciativas conjuntas tales como el Control de Fronteras Automatizado, seguimiento de equipaje de extremo a extremo (Facilitación), Intercambio de Datos, Uso Común (Aeropuerto de TI) y Seguridad Inteligente. Socios industriales como SITA y otros también están involucrados en estas iniciativas para hacer los aeropuertos más eficientes y mejorar la experiencia del pasajero».
Los servicios en la nube son otra de las principales prioridades de inversión, ya que el 95% de las aerolíneas y el 85% de los aeropuertos planean invertir en los próximos tres años, continuando la tendencia ascendente que SITA ha registrado desde 2015. El tercer sector clave de inversión, que fue destacado tanto por aeropuertos y aerolíneas, es ofrecer opciones de autoservicio adicionales a los pasajeros.
Las aerolíneas se están enfocando en proporcionar servicios móviles. Hoy en día, la gran mayoría de las compañías aéreas ofrecen check-in (73%), embarque (70%) y notificaciones de estado de vuelo (68%) a través del teléfono móvil; y en 2020 más del 97% planean hacerlo. Un área clave de crecimiento proporcionará actualizaciones de vuelo en tiempo real en las redes sociales, que pasarán del 31% de las aerolíneas a 92% en los próximos tres años.
Proporcionar una experiencia sin fisuras es clave para las aerolíneas. En total, el 94% calificó la racionalización de los servicios en una sola aplicación como una prioridad, con un 58% calificando esto de alta prioridad. Las capacidades y la facilidad de uso de las aplicaciones móviles se están desarrollando rápidamente y un número creciente de aerolíneas planea utilizar el móvil como una herramienta de servicio al cliente, incluso en momentos de interrupción.
En los aeropuertos, los procesos de autoservicio en check-in, el depósito de equipaje y el embarque son cada vez más populares entre los pasajeros y el 89% de los aeropuertos están invirtiendo en estos procesos. Los operadores de aeropuertos tienen un gran interés en mejorar el viaje a través de la terminal y buscan nuevas tecnologías como Internet de las Cosas, beacons y sensores para apoyar sus objetivos. Las ideas de SITA muestran que el 80% está invirtiendo o planeando invertir en estas tecnologías en los próximos tres años. Casi tres cuartas partes, el 74%, están invirtiendo en soluciones de búsqueda y 68% en soluciones para mejorar la personalización para el pasajero.
Los clientes exigen entregas rápidas, seguimiento en tiempo real y un servicio impecable.
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Li Yuanba is also in seclusion. The three tasks of the year have been completed and no one will say anything.The first batch of refining failed, but after summing up experience, the next three batches of Feifeng Yuanyang Pill were successful Li Shiming took out a jade bottle and handed it over with a smile.
It is difficult to guarantee the success rate, let alone guarantee the grade.Fei er, Qianhuan Sect Jindan Elder Zhu Chang is the master I found for you.
If he can t bear it, he will die. Give it to me. Qin Hu thought about it. He must try to save Qin An s life first, and then think of other ways.He hoped to catch Li Shiming alone so that he could obtain the Dongtian inheritance.
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Because the clone Li Yuanba s Broken Void Sword Intent had a breakthrough, Li Shiming s Broken Void Sword Intent had also been strengthened a lot.Add a lot of variable designs. Master, if you are interested, this Azure Treasure Boat will be given to you Li Shiming was really sorry that he could not use such a good flying boat, at least for a long time.
Plus the three in front of him, they were the same as the standards of Ancestor Ge.In the past, the reward given by Patriarch Lu to his clone Li Yuanba was just fragments of the golden corpse core.
Think about it, Tianwen Sect and Tianxing Trading Company were even willing to stay in the barren Beishu Continent for a long time in order to find him.However, Qin Hu later turned out to be almost useless except for being a playboy.
His spiritual sense found the tortoise shell that was the same as what Elder Sun Ao had described in his heart.The abilities of both sides are the same, but Li Shiming s Silver Winged Spiritual Gu Insect has been carefully cultivated and consumed a large number of third grade top spiritual insects Jinyang Dan, which has made his Silver Winged Spiritual Gu Insect stronger in recent times.
He used several runes to disrupt the tracking of the Qianli Soul Plate.When he returns this time, he will seek an explanation from the Bailian Sect.
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Fellow Daoist Yan, did you take action or did I Great Monk Wang He asked Senior Monk Yan Gao from a thousand miles away from the Hidden Sun Sect.Anyway, the alchemy master s alchemy process was conducted in private.
He just wanted to ask the alchemy master to refine a fourth grade high level amputated limb regeneration elixir to repair his lost left leg.When encountering foreign enemies, the four major local sects will unite to resist powerful enemies.
Lu Heng knew Li Shiming s alchemy ability, and if he didn t take the opportunity to express his request at this time, he might want to ask Li Shiming to take action in the future, and he didn t know how long it would take.
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The force of this grab made Li Shiming s whole body stiffen uncontrollably, and he allowed the hand to grab him.Thank you for your concern, I m lucky too he replied.
The target is the alchemy master who has become very famous in the Ten Thousand Beast Sect in recent years.In addition, his Six Yang Spiritual Fire also needs to be improved.
Even the great elder s disciple has joined Li Shiming s friend list, and Li Shiming knows his name Wei Xi.It was unknown what kind of fourth grade spiritual beast these two big men were.
Besides, there is no money. So he thought of a person, Centurion Li Xiaokun.If Li Shiming could refine a fourth grade advanced healing elixir for him, his injuries would probably be restored soon.
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Every time he thinks of Li Yuanba s revenge methods, even Patriarch Lu feels numb.This answer made all the Nascent Soul Ancestors stunned.
He also took them out and traded them with other monks when needed.On a pair of hands, the nails became longer and glowed with a fierce light.
Li Shiming saw a human figure in the outline of the cave through the internal structure diagram of IBMz15.He has the background of two Nascent Soul Ancestors, and Qianye Temple has been very low key recently.
From the huge chain, one can sense a massive amount of spiritual energy flowing within it.The huge gap in realm made him afraid that he would not even be able to withstand the opponent s pressure.
The lifespan of the early Nascent Soul is one thousand years, and the lifespan of the middle Nascent Soul can be increased by 500 years.Shiming s talent is really
Zuo Laozu looked at Li Shiming who suddenly made such an action, and shook his head with emotion for a moment
I couldn t find a good adjective to describe Li Shiming s talent, but his words actually triggered Li Shiming s epiphany.
This is humanity Li Shiming had some enlightenment.No wonder practicing the Sword Intention Chongxiao Jue will form the Sword Intent Chongxiao Jue skill rune dagger in Yuanying s body.
Li Yuanba thought of Yun Xiao s words. Indeed, what he needed were enemies in the middle stage of Yuanying to sharpen his sword intention.Li Shiming picked up the storage bag, and after inputting his spiritual power, he felt that there was a jade slip, a formation plate and sixteen intermediate spiritual stones inside.
Inside was the formation design and a map of the sect thousands of miles away.