De acuerdo con el estudio global UPS Pulso del Comprador en Línea (UPS Pulse of the Online Shopper), los consumidores en línea alrededor del mundo están comprando en mercados digitales y minoristas internacionales, dependen más de los dispositivos digitales y buscan opciones de entrega alternativas.
El estudio, que analizó los cambios en los hábitos y preferencias de los compradores en línea en seis mercados, incluyendo los Estados Unidos, Asia, Europa, Canadá, México y Brasil, muestra cómo estos cambios conductuales buscan mejores precios y más opciones, así como control y conveniencia. Asimismo, identifica las diferencias geográficas e información esencial para los minoristas sobre la trascendencia cada vez mayor del comercio electrónico hacia más fronteras.
“Conocer a los compradores y cumplir sus demandas es fundamental en este panorama cambiante”, comentó Alan Gershenhorn, director ejecutivo comercial para UPS. “Las compañías deben reconocer que, debido a que la competencia ahora proviene de todas partes del mundo, los consumidores desean maneras diferentes de realizar compras, formas más convenientes de recibirlas y experiencias innovadoras de principio a fin”.
Prácticamente, todos los compradores en línea en los países encuestados realizaron compras en mercados digitales, que son sitios de comercio electrónico para terceros que permiten a múltiples comerciantes vender sus productos. En México, el 99% de los compradores afirmaron haber comprado en un mercado digital, comparado con el 98% en Asia y el 96% en Europa y Canadá. Las razones principales para utilizar dichos mercados son que ofrecen mejores precios, así como envíos gratuitos o con descuento.
El estudio también mostró que la competencia global para los clientes está aumentando, con una cifra importante de compradores en línea en Canadá (83%), Brasil (81%) y México (78%), que compran en tiendas internacionales. En Estados Unidos, casi la mitad (47%) de los consumidores compraron en tiendas internacionales. Las razones por las cuales realizan compras internacionales son principalmente mejores precios y el acceso a productos específicos o exclusivos.
A pesar de que el comercio electrónico ya es una parte establecida del proceso de compra, el estudio documentó dónde y cómo se llevan a cabo esas transacciones: un porcentaje considerablemente más alto de usuarios de teléfonos inteligentes realizaron compras a través de éstos tipos de dispositivos. En Asia, donde las compras móviles son más comunes, el porcentaje de usuarios de teléfonos inteligentes que realizaron una compra móvil se elevó de 55% en el 2015 a 77%. En Europa, donde las compras por teléfonos inteligentes son menos comunes, el porcentaje también aumentó de 28% a 43% durante el mismo periodo.
La mayoría de los compradores globales también utilizan dispositivos móviles para buscar productos, comparar precios, localizar tiendas y rastrear pedidos, por lo cual los minoristas deben dar prioridad a las compras por dispositivos móviles. Por lo menos el 70% de los participantes en todas las regiones utilizaron teléfonos inteligentes para comparar precios al encontrarse dentro de las tiendas.
Por otra parte, los compradores esperan el procesamiento inmediato de sus pedidos en línea y entregas rápidas en todas las regiones; sin embargo, las expectativas respecto a entregas rápidas difieren por país. Los consumidores en Asia, México y Brasil esperan poder realizar pedidos al final de día y aun así ser elegibles para recibirlos el mismo día o al día siguiente.
En todas las regiones, los consumidores realizan devoluciones de sus compras en línea. Los compradores en los Estados Unidos (44%) son los más propensos a devolver sus compras en línea, mientras que los compradores en México son los menos propensos a hacerlo (22%). Cuando existen ambas opciones de devolución, los compradores en Asia y Europa prefieren enviar sus compras en línea a minoristas, comparado con los consumidores en los Estados Unidos, Canadá, México y Brasil, quienes prefieren devolver sus pedidos en línea a una tienda física. Entre aquellos que prefieren enviar sus devoluciones a una tienda física, la facilidad y costo gratuito de las devoluciones son las principales razones de esta preferencia en todas las regiones.
Los nuevos desarrollos en la experiencia minorista que podrían desempeñar un papel en el futuro de la industria incluyen los mercados digitales y las tecnologías nuevas como robots o chatbots, de acuerdo con el estudio. Los consumidores están más abiertos a ciertas tecnologías nuevas en el panorama de la venta minorista, pero son más escépticos respecto a otras. Al preguntarles su opinión sobre los robots dentro de las tiendas, más de la mitad de los consumidores en los Estados Unidos y Canadá no están convencidos, y prefieren interactuar con una persona. Mientras que la asistencia en persona es preferible dentro de las tiendas, los participantes en la encuesta prefieren las opciones de autoservicio en línea. El nivel de comodidad al utilizar chatbots para actividades como obtener información es más alto en los Estados Unidos (65%) y más bajo en México (45%).
El estudio dividió los resultados en tres secciones: Constantes, áreas de la experiencia minorista que siguen siendo importantes año tras año e influyen en los hábitos de compra; Cambiantes, áreas donde los consumidores han mostrado un crecimiento significativo en años recientes; y Emergentes, áreas más nuevas de la venta minorista que podrían desempeñar un papel en la experiencia de compra del futuro. Para más resultados del estudio, visite UPS Pulse of the Online Shopper.
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Gritting her silver teeth, she said softly, He er, I ll serve Mr.Sun Shangshu s eyes sharpened Huh The official smiled wryly and said Well, it was bestowed by His Majesty, no one dares to take it, then Xu Pingzhi will sue the imperial court later.
She can always touch the itch in a man s heart.This is the real seduction.Governor Zhang sneered and said I know, Jiang Jinluo, you go to the Weisi barracks at night, invite Xu Huchen and other generals to the city, and say that I have a secret matter to discuss, which is related to the case of Commander Du.
The head of the family pondered for a while, and smiled happily Come here, bring the girl up, and let the sixth head handle it tonight.The two moved in a tacit understanding, covering their faces with one hand and waving with the other I can t remember, I can t remember.
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The palace maid said bitterly Before I left this morning, I even slapped the servant s.Xu Qi an didn t finish speaking, and went out to call the postman.
If he can take out my severed hand for me, it will be fine question.Number four said that warlocks have the means to restrain wizards.
Try to move as much as possible without moving the sword.I don t know me, as a member of the imperial family, Yu Wang doesn t know me either Yu Wang suddenly nodded, I think about it, I have heard of it, but this king has been ignoring the government for a long time, and I can t think about it for a while.
He has never been greedy for money, which is better than both of you, and you should learn from him.The head, hair, skin, and bones of the corpse were not damaged.
This is no conspiracy.Heng Yuan looked at his junior brother who was close at hand, and there seemed to be dark clouds gathering in his eyes.The line of soldiers stopped and stared at Jiang Lvzhong and the others solemnly.
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Your Highness, there is a letter from the residence, sent from Qingzhou.Oh.She slammed her head on the ship s plank and let out a cry of pain, but she quickly froze.
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But after seeing that it was Xu Qi an, he relaxed his vigilance again.Nangong Qianrou withdrew her gaze, fell silent for a moment, and said in a deep voice, Xu Qi an Tongluo died in Yunzhou.
There were so many in previous years, and the country has been established for six hundred years.Outside, whispered a gong.Song Tingfeng s heart skipped a beat, and he rushed out recklessly.
So, is dysmenorrhea The famous detective Xu Qi an came to a conclusion.He doesn t want to expose himself for the time being, because the coercive style he established before his arrival was a bit exaggerated, the members of Tiandihui thought that he was the top elite of Yunlu Academy and a talented man with a lot of knowledge.
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Nangong Qianrou sneered.The imperial court does not start wars lightly, but the Church of the Witch Gods and the congresses of the Northeast countries.material.Speaking of this hot topic, the princes and princesses chatted with interest.
jpg When Yu Liao regained consciousness, There was some confusion in the blink of the eyelashes.The three of them arrived at the Yuexi Inn after a meeting.
However, it is only now that he, Su Ziyang, colluded with the demons.We have come to this point with great difficulty, but the Master is still so lazy.
He raised the teacup in his hand Junior Sister also knows that there is fake fragrance in this tea I don t know Speaking, Xu Shi couldn t accept that he Dissecting the Shark Tank Episode of Keto Pills Keto Plus Acv Gummies Reviews was so stupid.But because it was stepping in the air, and it was slightly restrained by the spiritual power in Yu Liao s hands, the struggle only made its four short legs even more powerless, so the shyness and fear in its eyes intensified.
Seeing her thinking like this, Taoist Qingya shook his head helplessly, and the little junior sister really felt sorry for her big disciple.Tan Su stayed behind her words, Su Yan er turned her head Keto Pancakes With Coconut Flour Ketosis Plus Gummies on Shark Tank: A Detailed Overview a few times and finally left while looking sideways at the second senior brother s words.
The place where the Patriarch of the Qin family stays is his home.But with the apprentice like this, she didn t know that his dislike of Gu Jia had returned.
The moment she stood up, Qingchen sword was already in her hand.Qin Su heard her faint light Laughing, I resisted the desire to look up, and just clenched my right hand a little more.
Who am I, Miss Su believes in Gu Yu Liao looked away from him, then looked at the woman on the bed and continued Young master Gu, don t say anything, but if you still think about it Telling lies in front of this mother, then I think it is better for Mr.is indeed not your opponent.Secondly, you take me out as a teacher.
Yu Liao was defeated by his fearless gaze, she just lowered her eyes Super Health Male Enhancement Gummies Reviews ED Gummies Shark Tank: Comprehensive Review of User Feedback and Effectiveness slightly, she was afraid that he would directly tell what happened last night in the next sentence, and ask herself what was wrong again.Chen.Could it be the elder sister who knelt and cried earlier, or the girl who almost knocked over the pastry plate behind her Miss Su, I was just ordered by my wife to come and see you eliminate demons.
Staring fiercely at Qin Su, Such a young age forced him to do this.Yu Liao nodded to him, and shook the sword loosely in his hand to find the best point.
Her unfinished words left the two of them with endless reveries, but they were nothing more than very painful ways of dying.Yesterday was your elder brother s birthday.As a teacher, I forgot that I was a teacher yesterday.
The days went on like this, and she was a little scared when the children in the town were lost to fifteen.A rare beauty.The shopkeeper is a tall and slender woman with a slanted bun, and a red flower is pinned on the sloping bun by her.
Xu Pinglin s eyes narrowed slightly. He didn t know whether Du Heng would agree, or whether Du Heng could do it, but now, he wanted to be a living doctor.I can t see you, and I can t get through on the phone.
I can close my eyes, speak, eat normally, and stop drooling.Just had a physical examination Du Heng frowned a little, but he still felt there was something wrong.
If you have a good level and a professional title, your future prospects and financial prospects are limitless.Although the asphalt road does not lead to the door of her house, the entire road is paved with cement.
It s too unhygienic. The woman who spoke looked at the needle kit in Du Heng s hand with disgust.Du Heng could only shut up when the leader said a word.
Dr. Du treated my mother for hemiplegia. The total cost of fifteen medicines was only 770. Yuan.He has been the director of the health center for ten years.
Du Jiang was embarrassed to say that his wife was sick in front of outsiders.That s what I think, Uncle Zuo. When the afternoon starts, I will pass by you first.
Wear something cooler, and the gangsters got angry, whistled at the little daughter in law, and said some obscene words.And some people simply can t tell whether it s a bone problem or a muscle or nerve problem.
It is toxic and relatively strong. The dosage specified in the pharmacopoeia is three to fifteen grams.Okay, let s eat first. You can get busy after the meal.
It s good now, this damn girl doesn t carry any of them anymore.Although the oxygen was supplemented, the patient still coughed violently and his shortness of breath did not improve.
Du Heng just asked casually. Seeing that Wu Buwei didn t speak, he changed the topic, Have you contacted all the names on the list I gave you yesterday It has jurisdiction over 4 natural villages, but they are all very close to each other.The patient himself is seriously ill and endures severe pain.
Also, she gathered spiritual power to her right hand on the boat earlier.They began to decide that it was the wrong decision to bite into this piece of fat at this moment.
What you learned on the stage will be integrated.Meng Xun stood up and glanced at his junior sister at his words, and agreed when he saw her eagerness to try.Thanks to his preparation, he was not directly knocked back by this majestic spiritual power.
Amidst Su Mu s miserable wailing, Tan Su evoked a slightly pleased smile.He just stood aside angrily, thinking that he would divorce his wife when the matter was over.
Said Then, Yu Liao frowned slightly and continued A Animal Based Diet Weight Loss Keto ACV Gummies: A Staple in the Keto Diet Regimen Su, let s go, there is a place ahead that smells particularly bloody.Qin Su was noncommittal about this, and slightly pursed the corners of his lips before saying Although this person is not outstanding in cultivation, I found that he is quite talented in business, and he has lived a prosperous life in Wugou Mountain.
Then he said softly again Master s fault, let me hold you for a while and don t move around.Under his words, Yu Liao glanced at Su Mu in front of him, his face was indeed as pale as he said, It is estimated that it can only be supported Top 3 Magnesium Supplements for 5lb Weight Loss Best Place To Eat Out On Keto Diet by a mouthful of spiritual power.
As he said, he picked up the black material next to him and handed it up together with a dark blue horse.After Cbd Bank Branches Dubai Amazon’s Best CBD Gummies: 5 Highest-Rated Options for 2025 a while, the warm handkerchief was in Qin Su s hands, and he gently covered the master s face with the handkerchief, and wiped away the sweat from her forehead one by one.
He just waved his fan casually, and the dozen or so people who were rushing up were pushed back.Presumptuous, do you really think that I, the head of the Zeyang faction, was the one you took away whenever you wanted Yu Liao didn t need to turn her head to know who was speaking like that, and the only one she was familiar with was the young master of Zeyang faction, Su Mu, the only son of Su Ziyang.
Sister, I m serious.After all these years, you should understand my temperament.In this way, he will not be able to participate in the hairpin flower meeting he is looking forward to, and it will also affect the spiritual awakening of his other hand.
dejected look.If it is an ordinary person, they still have a chance to fight.After she finished speaking, she raised her eyes and glanced at him, which made Tan Su just chuckle.
As she spoke, although she couldn t bear it, she swiped at the arm of the man who stabbed him, making him lose the possibility of holding the sword for a short time.And your junior brother Meng Xun and Yan er, how long do you think it will take before they find out that we are missing Under these circumstances, how long can you trap me After speaking, Are Cara Cara Oranges Good For Weight Loss Justified Laboratories Bio Lyfe Keto Gummies: What You Need to Know the expression in her eyes stabilized a little.
Although she deliberately put on a casual look on her face, she actually secretly noticed the state of her sister.The maid on the opposite side parted her lips when she saw her in pain, and couldn t find the delicate face of her kneeling and crying for her sister before.
The moment he finished speaking, he felt again that something was going to leave him forever.The author has something to say TAT end point died Yu Liao has always heard that Tan Su has a younger brother, who has never met in the last life, this is the first time the two meet, this person is named Tan Feng.
Time continues to move forward, the dead child has no hope of being resurrected, but her daughter Chen Xiruo has not been found yet.
De acuerdo con el estudio global UPS Pulso del Comprador en Línea (UPS Pulse of the Online Shopper), los consumidores en línea alrededor del mundo están comprando en mercados digitales y minoristas internacionales, dependen más de los dispositivos digitales y buscan opciones de entrega alternativas.