En un mundo guiado por la tecnología y los datos, las marcas se esfuerzan en entender mejor a sus consumidores, recopilando información que les ayude a reforzar la relación con sus clientes. Esto es algo que los clientes saben muy bien y están dispuestos a brindar de primera mano con la condición de que las empresas les garanticen experiencias de compra y de servicio a su medida. De hecho, 89% de los mexicanos está abierto a compartir directamente sus datos a empresas locales y 86% a marcas internacionales, reveló la SAP Hybris Consumer Insights Survey.
Dicha encuesta recopiló estadísticas de más de tres mil personas en México, Colombia y Brasil, además de respuestas de 20 mil consumidores a nivel global para conocer cómo es la relación entre las marcas y sus clientes, poniendo énfasis en aspectos importantes sobre los datos, la privacidad y la atención.
En el caso de México, la opinión de un millar de encuestados indicó que los consumidores en el país son unos de los más abiertos con las empresas a nivel global:
57% compartiría su historial de compras y preferencias a cambio de una atención a cliente excepcional.
61% están felices de compartir su correo electrónico con las marcas; la media entre los consumidores globales es de 55%.
45% comparte su número de celular gustosamente, en contraste del 32% entre los otros países encuestados.
37% compartiría información sobre sus ingresos mensuales y 28% su ubicación en tiempo real, en contraste con la media global de 24% y 22%, respectivamente.
Los mexicanos muestran un sólida relación con marcas que les dan beneficios por su lealtad y preferencia —68% espera recibir alguna sorpresa, descuento o regalo; 48% cualquier otro tipo se servicios añadido—. Sin embargo, no dejan de darle relevancia a cómo y por qué utilizan la información que comparten: 56% espera que las marcas sean transparentes sobre cómo usan sus datos. La confianza y las experiencias de compra sin complicaciones son otros dos aspectos importantes. La encuesta indicó que 84% cortará cualquier relación con las empresas si utilizan sus datos sin su consentimiento, mientras que 49% dijo que las promociones, inconsistencies en tiendas y el portal en línea son una razón para no realizar la compra.
Por otro lado, la fuerte tendencia hacia la movilidad y el uso generalizado de redes sociales son un escenario que no puede dejarse de tomar en cuenta, sobre todo al considerar que un reporte de IAB México y Millward Brown aseguró que 92% de los encuestados en México considera que internet forma parte de su vida cotidiana y el 61% sigue al menos una marca en redes sociales para mantenerse actualizado de novedades, promociones y descuentos, y las opiniones de otros internautas.
Bajo esta línea, el social media es más que sólo un espacios para compartir selfies e instantes de su día a día, también es un frente más para la atención a cliente. Ahí, las marcas están siempre interactuando con las personas y tienen un medio para cumplir las expectativas de rapidez que exigen los consumidores mexicanos. De acuerdo al estudio de SAP, el 95% de los encuestados espera tener respuesta por parte de las marcas en al menos 24 horas, 69% en un plazo de tres horas o menos y 47% espera una respuesta en un rango de una hora. Esto los hace unos de los más demandantes a nivel global.
Desarrollar, mantener y mejorar la relación cliente-marca es un dilema para los negocios que están sumergidos en una gran cantidad de datos e inmediatez. Sin embargo, Andre Pereira, director regional de Marketing para Brasil y Latinoamérica de SAP Hybris, remarca que la comunicación es la clave para una relación exitosa. “Los consumidores alrededor del mundo han demostrado que, en una economía digital, el poder está en sus manos. Pero depende de las marcas forjar relaciones más sólidas. No importa cómo o cuándo interactúen con sus clientes, deben mostrarle que entienden qué es lo que desean. Cada interacción provee información, lo que debe ser utilizado para entregar un acercamiento más personal del servicio a cliente”, concluyó.
Al utilizar la IA de manera estratégica, las empresas pueden no solo mejorar su eficiencia operativa, sino también fortalecer su capacidad para adaptarse y prosperar en tiempos de incertidumbre.
Para garantizar la seguridad adecuada, todos los dispositivos requerirán una protección sólida equitativa, incluidos los dispositivos personales que interactuan con múltiples redes.
La tecnología, junto con una planificación estratégica de la fuerza laboral y la inversión en optimización de flujos de trabajo, ofrece la oportunidad de cerrar la brecha entre las grandes y pequeñas empresas en cuanto a las expectativas de cumplimiento de pedidos. La adaptación de las organizaciones a estos desafíos mediante el uso de soluciones tecnológicas será clave para lograr el pedido perfecto y asegurar la satisfacción del cliente a largo plazo.
La colaboración entre el sector público y empresas privadas de tecnología puede contribuir a una sinergia que ayudará a lograr que México se posicione en la economía mundial.
It s an old monster in the Void Realm, and it s impossible to treat it differently just because of its flesh and blood.The elixir Boxing Day 2025 Deals: Grab the Hottest Ketology Keto Gummies in Canada!
to improve the cultivation level of the Divine Profound Realm can be taken in this way to improve the cultivation level.
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Failed Shu Siyue said.but even if the ball was loosened by it, the black air attached to it did not dissipate.
This life has nothing to do with Taixu, that s why I am grateful to you.All of them were very silent, just hiding in a corner of the cell, not making a sound.
Yinye sighed, put the letter directly in front of the three people who entered the secret room with her, and said, You guys read it for yourself If this letter was really written by Mrs.I ll go out Qi Tianlong said without showing any weakness.
Although she looks dignified and beautiful, she can be regarded as a pretty woman, but there are thin crow s feet in the corners of her eyes.Li er and Han Ningxiang also Elle King’s Top 5 Fall Weight Loss Tips: How She Keeps the Weight Off ？
waited for the master to rest, and returned to their rooms on the lower floor.
Lin Haoming At this moment, I finally understand that for so many years in Tianjie, I have always felt that there is something missing, and what I lack is that kind of freedom.Just like that, the two of them flew out for half a day, until Jia Ruonan finally couldn t support her blood consuming flying escape when the bright moon was in the sky, and then stopped.
For two days, apart from arranging some means, all that remained in my mind was worry.
But Stilwell immediately denied Alexander s statement You may have forgotten that whether it is the never setting sun or the Chinese army, the supplies are all provided by us, and it comes from the west instead of the east.Only one petrol bomb can be sold for 500,000 dollars.
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s what you said Wang Xuexin nodded, and then added But, the people who sell coarse cloth can t sell the cloth in their hands That s right, he didn t expect this layer.The support and contact with the Eighth Route Army is almost only the Huaxia Battalion Commander, so as long as the general adviser of the Eighth Route Army is mentioned, he will know who it is.
Of course there is nothing wrong with the headquarters.One piece is enough Rocket propellers are also ready made.
He and Kenkichi Ikegami thought that the Jinsui Army s artillery was hiding in the dark and waiting for the Triplex Keto Gummies: Can These Unique Gummies Enhance Your Ketosis Journey?
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Once the Imperial Artillery fired, it would reveal the location of the artillery position, and then the Jinsui Army fired.In this way, there is a problem the enemy plane sometimes flies high and sometimes flies low.
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Su Xin was ashamed and happy at the same time, she didn t know how to answer for a while, so she could only lower her head and remain silent.
After all, part of the aid to the recalcitrant army was used to do business with the Eighth Route Army, which is likely to intensify the conflict between the two armies.Thinking of this, General Gu replied We can give more T26s to replace T34s, such as adding fifty T26s.
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better things Wang Xuexin added this sentence to dispel the doubts of Sun Erwei and Davis, after all As a battalion commander of the Eighth Route Army, it would be abnormal if he knew that the devil s aircraft engine was not as good as Yingjiang.
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Wang Xuexin s face that had never seen the world, and asked in surprise what kind of gun it was, what its principle was, and so on.Another very important point Wang Xuexin waved his hands around, and added I think you also need to consider the combat environment.
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in just two seconds, and then waved his hand and shouted My lords, serve the empire Long live The pilots responded loudly, and then ran out of the lounge and rushed to their own planes with Maruyama Kihara.
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moment, Wang Xuexin suddenly remembered the loom he ordered from Yingjiang, so he hurriedly got up and walked to Sun Erwei s office.Nomura Naoka was an engineer before joining the army.
There are at most two hundred rounds of incendiary bombs for the 50 small cannon.In this respect, it was also necessary for this transaction to be conducted in secrecy.
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have to say that Liu Mingyue is really generous. It seems that he made the right choice to help Liu Mingyue become the new saint this time.This is the gorgeous dividing line In her cognition, there is indeed such a genius treasure, but it is very difficult to get it.
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Old Monster Dugu.Haha, the third child will definitely go crazy. I can already imagine his face now, the eldest prince also said.
Since you don t take the initiative to do it, don t blame us for resorting to something.They were the subordinates of the Twelve Princes. They had encountered a spiritual herb in the valley below and were about to snatch it.
The sword of Huxuemai burst into runes, turned into a bolt of lightning, flew out in an instant, and slashed on the golden flame.Feeling the sword intent on Tan Yifei s body at this moment, his expression was extremely dignified.
Compared with fighting, obtaining the rare treasures of heaven and earth is the most important thing.What a terrifying pupil technique Among the crowd, some elders were amazed.
This is very important to them. Of course, all their plans have a premise, that is, the Golden Lion King and Lin Xuan will not get this treasure in the end.Those people were terrified and didn t dare to go forward at all.
Instead, there was a touch of panic. She retreated quickly, not daring to approach Liu Mingyue at all.Tan Yifei showed a cold smile. The title of the number one swordsman is so tempting and attractive, it is what every swordsman wants to have.
You have few people, so you can take 30. We have a large number of people, so naturally we need 70 of them.Don t worry, the old man is a top six star king. Although he can t kill that beast, it s no problem Can You Lose Weight by Drinking Apple Cider Vinegar? Tips and Tricks
to fight it.
Mrs. Ye Zi seemed to go a step further. This Fang Jixiong seems to be here to see if you re okay.Second sister, Mr. Lin is indeed a great talent. On the way, he not only called me numbers, but also called me calculations.
The news brought by Liao Sheng is indeed very important to Lin Haoming, but unfortunately, Qing Yan is not yet Lan Qianmiao s servant, so he will go back in the evening, and since you left, Lin Haoming will also leave all the news.After all, Wei State was afraid that Yue State would occupy Wei State and continue to fight westward, and secondly, it wanted to exchange for some benefits, so it finally stopped.
When Lin Haoming saw me, he had two charming men on his right and left arms, the contrast was really shocking.Just when Lin Haoming wanted to continue asking, he didn t expect that Hua Caiyi really couldn t bear his own blood, and then collapsed in front of Lin Haoming, curled up into a ball.
The two kept a distance. The fourth prince opened the imperial decree and immediately looked at the contents outside Hanhu.Baoyu County is not a big city, but the carriage and horse shop outside the city is not small.
Lin Haoming listen Yes, I opened the booklet, and after just a few glances, I found that the thing was actually exactly the same as what Hu Lanfei practiced.Would he be willing to see Lin Haoming Che Zhizhi didn t hold back, but before dawn, that kid Che Mingde ran over and played chess with Lin Haoming.
After Li Weiqi finished speaking, he really took out the conch shell, and contacted Lin Haoming without shy away from it, and Lin Haoming even heard the excited voice of another person coming from the conch shell
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scene made Lin Haoming feel more and more strange, but also felt that the other party seemed to have no malicious intentions, otherwise it would be impossible for him to come to him like this.
Wei Tong with such an appearance is also full of heroism, which makes Wei Kang even more restrained.Teacher Yan said bitterly. Aren t others punished Lin Haoming asked.
Building the camp this time was much more troublesome than last year.He took the watch and just flipped through it at random.
After entering the woods, Lin Haoming really didn t find any monsters.After so many years of annexing each other, there are indeed only eight countries left, and they have been maintained for nearly a hundred years.
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to his brother this time, he just said to the shop assistant Give me two catties of wine.You really suffered, you
you really There is a way Cheng Bailong said pitifully when he saw two people coming, and looking at Cheng Baikong again, my eyes were the same as the last two days, with a trace of love.
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Lin Haoming is really amazing. He could have predicted that such a monster would appear, and he made all kinds of preparations early in the morning.Lin Haoming looked at the awe inspiring eyes of the people around him, and even Wu Niu seemed to keep a distance from him, but there was no way around it, after all, something earth shattering had happened before.
This person does not have certain talents, and he can become the head of the Hu family because of his real skills, and it is rumored that he completely relies on Wang Chengmiao s support.Eternal Island is essentially a forbidden area in the Inner Sea, the core territory guarded by each of the four major families.
My body was slightly weakened, and now my whole body seems to have collapsed, lying on the side gasping for breath, but at Determining the Ideal Dosage of Metformin For Weight Loss
that time, a miraculous thing happened, before the monster died completely.few. I met Jiang Hui the night after tomorrow and found out yesterday.
However, it is definitely a risky thing for few people to sail long distances away from their own sphere of influence.
En un mundo guiado por la tecnología y los datos, las marcas se esfuerzan en entender mejor a sus consumidores, recopilando información que les ayude a reforzar la relación con sus clientes. Esto es algo que los clientes saben muy bien y están dispuestos a brindar de primera mano con la condición de que las empresas les garanticen experiencias de compra y de servicio a su medida. De hecho, 89% de los mexicanos está abierto a compartir directamente sus datos a empresas locales y 86% a marcas internacionales, reveló la SAP Hybris Consumer Insights Survey.