En un mundo guiado por la tecnología y los datos, las marcas se esfuerzan en entender mejor a sus consumidores, recopilando información que les ayude a reforzar la relación con sus clientes. Esto es algo que los clientes saben muy bien y están dispuestos a brindar de primera mano con la condición de que las empresas les garanticen experiencias de compra y de servicio a su medida. De hecho, 89% de los mexicanos está abierto a compartir directamente sus datos a empresas locales y 86% a marcas internacionales, reveló la SAP Hybris Consumer Insights Survey.
Dicha encuesta recopiló estadísticas de más de tres mil personas en México, Colombia y Brasil, además de respuestas de 20 mil consumidores a nivel global para conocer cómo es la relación entre las marcas y sus clientes, poniendo énfasis en aspectos importantes sobre los datos, la privacidad y la atención.
En el caso de México, la opinión de un millar de encuestados indicó que los consumidores en el país son unos de los más abiertos con las empresas a nivel global:
57% compartiría su historial de compras y preferencias a cambio de una atención a cliente excepcional.
61% están felices de compartir su correo electrónico con las marcas; la media entre los consumidores globales es de 55%.
45% comparte su número de celular gustosamente, en contraste del 32% entre los otros países encuestados.
37% compartiría información sobre sus ingresos mensuales y 28% su ubicación en tiempo real, en contraste con la media global de 24% y 22%, respectivamente.
Los mexicanos muestran un sólida relación con marcas que les dan beneficios por su lealtad y preferencia —68% espera recibir alguna sorpresa, descuento o regalo; 48% cualquier otro tipo se servicios añadido—. Sin embargo, no dejan de darle relevancia a cómo y por qué utilizan la información que comparten: 56% espera que las marcas sean transparentes sobre cómo usan sus datos. La confianza y las experiencias de compra sin complicaciones son otros dos aspectos importantes. La encuesta indicó que 84% cortará cualquier relación con las empresas si utilizan sus datos sin su consentimiento, mientras que 49% dijo que las promociones, inconsistencies en tiendas y el portal en línea son una razón para no realizar la compra.
Por otro lado, la fuerte tendencia hacia la movilidad y el uso generalizado de redes sociales son un escenario que no puede dejarse de tomar en cuenta, sobre todo al considerar que un reporte de IAB México y Millward Brown aseguró que 92% de los encuestados en México considera que internet forma parte de su vida cotidiana y el 61% sigue al menos una marca en redes sociales para mantenerse actualizado de novedades, promociones y descuentos, y las opiniones de otros internautas.
Bajo esta línea, el social media es más que sólo un espacios para compartir selfies e instantes de su día a día, también es un frente más para la atención a cliente. Ahí, las marcas están siempre interactuando con las personas y tienen un medio para cumplir las expectativas de rapidez que exigen los consumidores mexicanos. De acuerdo al estudio de SAP, el 95% de los encuestados espera tener respuesta por parte de las marcas en al menos 24 horas, 69% en un plazo de tres horas o menos y 47% espera una respuesta en un rango de una hora. Esto los hace unos de los más demandantes a nivel global.
Desarrollar, mantener y mejorar la relación cliente-marca es un dilema para los negocios que están sumergidos en una gran cantidad de datos e inmediatez. Sin embargo, Andre Pereira, director regional de Marketing para Brasil y Latinoamérica de SAP Hybris, remarca que la comunicación es la clave para una relación exitosa. “Los consumidores alrededor del mundo han demostrado que, en una economía digital, el poder está en sus manos. Pero depende de las marcas forjar relaciones más sólidas. No importa cómo o cuándo interactúen con sus clientes, deben mostrarle que entienden qué es lo que desean. Cada interacción provee información, lo que debe ser utilizado para entregar un acercamiento más personal del servicio a cliente”, concluyó.
El de emprendedores busca la posibilidad de que los médicos comiencen a utilizar modelos anatómicos en 3D que son fieles a las características físicas de cada paciente.
Piñatas Aldi y UPS México trabajan para enfrentar juntos los desafíos logísticos y continuar llevando alegría a través de sus piñatas a otros mercados desde su página de internet www.aldimyshop.com
En busca de los detalles más finos para fotografiar a sus hijos en momentos intensos y genuinos, en los que se capturen la esencia del momento y sea digno de mostrarse al mundo.
Con los elementos de productividad aumentada, los datos de activos inteligentes y los robots, los minoristas están adoptando soluciones tecnológicas para mejorar dicha experiencia de compra.
Boy, don t look where you are. Who is standing in front of you Do you really think you are that one third of an acre of land Wang Chao sneered.of white mist. Liuyun Bao Neidan Do you have this thing The middle aged man s eyes couldn t help but light up, then he rolled his eyes and shook his head Although this is a good thing, if you want to exchange for this rough stone, you at least need Come out with three thousand spirit stones, otherwise, there is no need to talk.
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There have been too many things recently, but Forgot about it.He climbed mountains and ridges as if on flat ground.
In an instant, Ye Fei Fei fought them all out and killed the fierce ghost.Ye Fei said affectionately. Nasty Qing Yi snorted softly, her delicate body gently nestled in Ye Fei s arms That Wang Teng from Xiliang is so pitiful, he has endured so much at such a young age.
Looking at the beauty in front of him, he stretched out his hands and patted the woman s plump buttocks.Now he saw Mo Xing The teacher was treated so unfairly, which made Ye Fei angry.
When the demon was killing the demon, if Mo Xingyu hadn t lent him the Lingyan Sword, he could have narrowly escaped death.Don t underestimate this simple knock on Bangzi, he was using spiritual power, which was extremely energy consuming.
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I always feel Soul Cbd 52 Gummies Calm And Balance In Every Bite that Ye Fei is not that simple. This is exactly the illusion that Ye Fei gave people.How presumptuous You have gone too far to deceive others.
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She wanted to cut out this humiliating life and clear her name.He is awesome and can be regarded as a model for our generation When some disciples in the academy saw this wonderful scene, they couldn t help but give Ye Fei a thumbs up.
For a time, in this fairyland, lotuses bloomed on the ground, clouds glowed, and Taoist sounds burst out, making people enlightened and lingering in it like a enlightenment.
It didn t matter if a few ordinary Alcoholic Bees died.Judging from the effect of this attack, Qingyang was slightly behind.
From now on, the Monkey King will have no shortage of raw materials for brewing Monkey Spirit Wine.Seeing the other party s confirmation, many people present took a breath.
However, his energy and spirit recovered slightly, and he could barely sit up.After finishing speaking, Senior Brother Cai looked at Qingyang with emotion in his heart.
Chen Biwang also winked at Qingyang, and the meaning he wanted to express was obvious.Because he had to use his mind to control the flying sword while keeping his body stable, the difficulty seemed a bit high, so in a short time , Qingyang fell several times in the yard.
Others don t have it even if they want it. Kou, you can t be jealous because you didn t make it to the sixth round.The master, Qiyun Zhenren, is over 300 years old. He has cultivated to the late eighth level of the Golden Core and is considered a rare master among the many masters.
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of. This living dead man has obviously been hiding in the thorn bushes for a long time.A total of seventy four disciples are here and waiting to set off.
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In addition, there was another haunting incident in the Qinling Mountains.After Cbd Gummy 55883 Benefits Reasons For Wellness Enthusiasts all, I am also your cousin. Brother, do you understand The visitor used his status to oppress others and scolded Shangguan Xian er.
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Then, with the combined efforts of the two of them, they finally killed the Underground Demon.Ye Fei s expression was a little bitter, he felt that the Ziwei Star Territory was not so easy to survive, so he forced him to Looking at them, some of them were not thinking carefully.
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Ye Fei can t match the powerful existence of those Shenzangs, but he is not very afraid of those below the Shenzang realm, and the opponent is still a guy in the same realm as himself.But now, he is under the pressure of the other party and almost collapses due to the oppression.
It is not too late for a gentleman to take revenge Ye Fei s training mountain peaks are lush and lush, with tall and green pines.In that case, let me give you a discount. The three alchemy furnaces will be counted as 750,000 spirit stones for you.
The person coming was none other than Ye Fei. Ye Fei has always wondered how he fell into the small pond at the widow Yue Ru s home.Bronze lamp, hurry up, use the copper lamp The female disciple and another disciple reacted at this moment, rushed over desperately, and snatched the copper lamp directly from the dead Wei Guangde s hand.
We really need them, but in fact they can t help at all Ye Fei hummed softly.I thought it was a legend. I didn t expect that there really is such a thing Murong Xue asked doubtfully.
With a thought, spiritual consciousness was injected into it, and then burned directly, and then turned into ashes.Who dares to go to the Yin Yang Sect to stir up trouble Humph, you don t know that.
The other warriors, armed with scimitars, were beheading Wang Teng one after another.Okay, let s settle this matter after we go back Ye Fei naturally gave Ouyang Tian face.
Xinglan, my master knows that you are gentle on the outside but domineering on the inside.Sir, my subordinates did not touch the Emei disciples at all.
However, they were still within the scope of what they could handle.Pfft The other party took action directly. With one finger pointing, a burst of real power shot out, like a sharp arrow, directly piercing Aunt Li s throat.
Then Ye Fei relaxed himself and silently circulated the Dragon Elephant Qi.Senior Human King Kong Xuan is a true monster talent.
The great monk of Zhongzhou Commercial Bank gave a signal.After Li Yuanba came out of Sword Intent Chongxiao Pavilion, he released the White Emperor Qingyun Boat.
They recovered from their initial panic and reacted.Setting up a formation in this environment is not that simple The formation master said helplessly after being yelled at.
Not only did they kill all the monks at that time, they didn t even leave a single clue
So he chose a sneak attack. As a Lei Xiu and a great monk Lei Xiu, he would not do this under normal circumstances.confrontation. However, the Baidi Sect was beheaded by Li Yuanba to many monks who mastered the magical power of Invisible Yuan Magnetic , and more than a hundred Nascent Soul monks were killed by the great monk Luo Pei.
After he found that he couldn t hold on for long, he tried to exit the cave, but unfortunately he couldn t leave at all.The energy is on the Whats In Let Me 21 Sleep Gummies A Comprehensive Guide Wlwyf natal flying sword, and cannot be distracted by other things, which will affect the sword cultivator s practice.
It did not directly act on the golden sword, but it allowed the spirit of the weapon to retain a trace of consciousness.The rest of the contact cards are all contact cards from Dongqi Continent.
However, the fourth grade high grade elixir has very little residual medicinal power.The main reason is that he designed the Space Acceptance Formation , and even the Great Master Hongfa who set up the formation belongs to him.
No, what is the realm of Jian Lao He suddenly thought of a question.Even if Li Shiming returns, it will not affect the battle situation much.
At present, Li Shiming has not conducted in depth research on radiation proof concrete, but only restored the radiation proof concrete from previous lives.In the sky, Cbd Isolate Gummies Pure Cbd 78 For Targeted Relief a flying boat was approaching quickly. As the flying boat approached, a faint pressure that made even the great monk feel palpitations came.
But the current situation was a bit special, and he had just arrested Li Yuanba.They would not know that behind Li Yuanba, there is a super server serving him.
Secondly, this Half Step Power belonged to the Yuqing Sect.The bodies of the three middle stage Yuanying monks were all left with part of the Xu poshing Sword Intention by Lingbaoxing s sword.
After How Much Are Cannabis Gummies 93811 Price Quality And Potency Guide a few days, when they are exhausted, they will all be killed by the immortal cave guardians.If the Ten Thousand Beast Sect hadn t really grown up yet and didn t have enough big monks to suppress the expansion of its sphere of influence, the Ten Thousand Beast Sect would have asked Li Shiming to take action to destroy the two major sects.
It is said that as the realm improves, the connection between the magic weapon and the monks will become closer, and the impact of its destruction will also be greater.At this moment, the monks from several major superpowers looked at the team of Jianyi Chongxiao Pavilion with envy.
One day later, Uncle Song came to Li Shiming as promised.Ancestor Zuo, my cultivation is going smoothly, but the improvement of my cultivation is a bit slow Li Shiming replied with a sigh.
Although he had Wu Qi as a helper, he still needed to prepare other means to prevent being besieged.He has witnessed the process of the creation of the Five Elements Rules.
Li Yuanba was shocked to discover that the great monk Wang He had sealed the space crack by himself.Although a long time has passed, the monk can still be accurately found through the tracking magic weapon of Yuqing Sect and the aura remaining for more than three months.
Of course, if the monks from the three superpowers in the middle stage of the Nascent Soul on the opposite side 1659 Best Sugar really want to take Can You Get Cbd Gummies Without Thc A Comprehensive Guide 729 To Thc action against him, he won t be polite.Li Shiming glanced at the voyage ship beneath him and knew Liu Ziyun s intention.
There was no need to wait in line. In addition to the alchemy commission, I m here to invite you to do the task together Wu Qi pushed a storage bag in front of Li Yuanba and said with a smile.In particular, Patriarch Jinkai was seriously injured, which made it impossible for the fourth grade Xuanjia puppet to clear the way and provide spiritual power to Patriarch Jian.
He could sense Li Yuanba s sword cultivating aura, and he immediately understood that this was the murderer who caused the destruction of the Qianren Sect s cave.Sword cultivators are not afraid of fighting, but it is a bit difficult for them to study formations intensively.
En un mundo guiado por la tecnología y los datos, las marcas se esfuerzan en entender mejor a sus consumidores, recopilando información que les ayude a reforzar la relación con sus clientes. Esto es algo que los clientes saben muy bien y están dispuestos a brindar de primera mano con la condición de que las empresas les garanticen experiencias de compra y de servicio a su medida. De hecho, 89% de los mexicanos está abierto a compartir directamente sus datos a empresas locales y 86% a marcas internacionales, reveló la SAP Hybris Consumer Insights Survey.