El respeto por las personas es uno de los principios del Lean, pero a menudo es malentendido y subestimado en su importancia. Este principio es crucial para construir una cultura de mejora continua y, sin él, es imposible avanzar en el camino del Lean.
Si bien la mayoría de las personas estarán de acuerdo con la idea del respeto mutuo, la comprensión real de este concepto suele ser superficial y no se traduce en cambios de comportamiento. Para profundizar en este principio, es fundamental explorar su significado real.
Las definiciones comunes de «respeto» a menudo no se conectan directamente con las prácticas Lean. Por ejemplo, la definición de «gran admiración por alguien» puede aplicarse al entorno laboral, pero ¿cómo se integra en los principios Lean? Otra definición de «respeto» como «evitar interferir», que se refiere al respeto por el espacio personal, resulta aún menos convincente. Ninguna de estas definiciones cotidianas nos acerca al núcleo del «respeto por las personas».
A menudo se usa el término «desafío» para aclarar el significado del «respeto por las personas». Respetamos el valor intrínseco de los empleados al desafiarlos a mejorar tanto ellos mismos como los procesos de la empresa. Esto proporciona una idea más precisa del tipo de respeto necesario para construir una cultura de mejora continua. Sin embargo, ¿cuáles son los comportamientos específicos que permiten este entorno desafiante?
Los Cinco Derechos de los Empleados: El Núcleo del «Respeto por las Personas»
Creemos que el núcleo del «respeto por las personas» se basa en cinco derechos fundamentales de los empleados. Estos derechos son esenciales para cada individuo en la organización, independientemente de su rol, función, nivel educativo, experiencia o antecedentes.
A continuación, describimos brevemente los cinco derechos interrelacionados de los empleados que ayudarán a definir el «respeto por las personas»:
Derecho a la comprensión: Cada empleado tiene derecho a una explicación para comprender por qué se le pide que haga algo. Nada es más desalentador que se le indique a una persona que realice una tarea sin proporcionar una explicación básica del propósito. Esta comprensión es esencial para el compromiso de los empleados y debe basarse en la justificación y el «por qué». Explicar el «por qué» es fundamental.
Derecho a la participación: Todos los empleados tienen derecho a participar en la resolución de problemas y en la implementación de cambios que los afecten directamente. La participación activa conduce al compromiso y la propiedad de los resultados. La resistencia al cambio disminuye cuando los empleados se sienten involucrados y se les permite contribuir a las decisiones. La participación temprana en el proceso de cambio es especialmente valiosa.
Derecho a ser escuchado: Los empleados tienen derecho a que sus opiniones sean escuchadas y valoradas. La participación pasiva no es suficiente; es necesario involucrar tanto la inteligencia como las emociones de los empleados. Cuando las opiniones no son tenidas en cuenta, los empleados pueden desconectarse y dejar de participar activamente. Escuchar y dar importancia a las opiniones es esencial.
Derecho al Éxito: Cada empleado tiene derecho a recibir los recursos y el apoyo necesarios para alcanzar el éxito a corto y largo plazo. La preparación para el fracaso resulta desmotivante, por lo que es crucial proporcionar los materiales, herramientas, información, capacitación y entrenamiento necesarios. El éxito debería ser el objetivo en lugar del fracaso.
Derecho a la humanidad: Todos los empleados tienen derecho a ser tratados con respeto y como seres humanos inteligentes y capaces de contribuir, aprender y crecer. Se debe crear un entorno de igualdad, confianza y respeto mutuo. Reconocer el valor inherente de cada individuo es fundamental.
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Then
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Yes, let me repeat their conversation for you
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There may be people who won t give up for five pecks of rice, but they are not social animals like them.I tried my best to keep up with the new mobile phone.
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What An unknown small county actually hides a first class martial arts force, and there are also two first class masters Everyone was stunned.You must know that the lowest strength of Nanjiao Kingdom s top barbarian army are all at the top of the body forging realm, and each of them is a strong man selected by Nanjiao Kingdom from among the entire army.
Luo Chen responded to this one by one, and then returned to his seat.If possible, Luo Chen even wanted to train each of them into snipers and become ghosts dormant in the dark.
I got three thousand taels of silver Dodge Senior Brother Liu and Junior Brother Zhao looked at each other and smiled, then ducked and escaped into the dense forest.When he touched a porcelain bottle, his eyes lit up Hey Yes, this is what Xiaobai and Black Scale Horse like to eat.
Just as he was about to speak, a loud shout suddenly came from the street next to him What are you doing Huh Luo Chen and the other three looked over after hearing the sound.Then again, having such a personal guard at hand is really enviable Hey Ten I was wondering a few days ago Why did Lord Luo of Ziwu Villa accept the canonization from the imperial court Now that I think about it, it may be for this personal guard.
Xiaobai was about to be promoted to a beast, and he had been trained by Li Yuxi since childhood and became extremely humane.The probability of improving the cultivation level of a warrior below the second rate peak.
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Then do you know where the mountain gate of the Hidden Kill Sect is Luo Chen looked hopeful.
It is better than the ingenuity of the idea and the benefits are wide.Jiang Yuebai nodded. She had been worried about this before, but she didn t expect that her grandfather had already made plans for her.
They rushed through the fire waves and hooded Sha Yingjie s head.Lu Nazhi said in the letter that she would go to Baishui to participate in the Fengyun Meeting in three years, so that Jiang Yuebai did not have to worry about her and would see her again in Baishui then.
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For the sake of helping the poor monk, you should leave the Sea of No Return quickly from the back mountain.The puppet has a divine machine stone as its core and needs to be controlled by my divine consciousness to move.
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Now I regret it. I shouldn t have saved you. Eucommia kept retreating, feeling guilty and panicked.How about you You can eat a bucket of rice. Can you tell after a while Stop talking nonsense, you have a single fire spirit root, just in time to light the fire.
The golden armored warriors and Wu were attacking from behind.Jiang Yuebai s eyesight is very good now, and he can read the words clearly even from a distance.
It turned out to be
Li Jiuchuan saw her reaction in his eyes, Look at the earth, all you can see is Cangfeng.He entered Tianyan Sect. It was during this period that Lin Xiangtian and Shen Huaixi met, and Lin Xiangtian once rescued Shen Huaixi s fake father.
They receive five low grade spiritual stones and three pills every month.Before the start of the Fengyun Meeting, the three heroes of the Kong family had competed with disciples of other families.
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Hai, see through this, what secrets are hidden in it readx As the sea of fog completely dissipated, everyone s enthusiasm for treasure hunting was ignited again, without being affected at all by the unkillable demon corpse puppet
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Liang Yuzhu rolled her eyes at him Oh my God, it s so far Why didn t you tell me earlier Ye Ling swallowed a top quality Hundred Meridians Spirit Pill, He continued to meditate on Feng Diao s back and said with a slight smile You told me earlier Haha, I m afraid you can t bear the loneliness and cause trouble again.
The leader of the Jinwu clan looked solemn and shouted loudly All warriors and archers in the clan are ready to prepare Jin Ling er, you lead the clan members, old and young, to retreat to the thunder pool.Once it touches the feathers of the wind sculpture, it will definitely be burned.
Ye Ling was very puzzled. In his opinion, Moyun Village was rampant and no one dared to do so for thousands of miles around.Lu Binglan didn t know that the owner of the purple jade earrings, the little witch Su Caiying, had as many immortal cultivation resources as she did.
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Sometimes he stood at the stern of the boat, looking at the fish and shrimps that were scattered by the waves of the French boat.Ye Ling thought for a while and suggested Charge out together.
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We, the small immortal cultivating clan in Fengqiao Town, cannot ask for it back.The people have been rescued, let s go Let s go down the mountain and have a look.
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Wang Shiyuan and Liang Yuzhu both had a lot to say and wanted to break up with Junior Brother Ye, but Ye Ling left immediately without giving them time to express their feelings.When Ye Ling dispersed his consciousness and realized that the surrounding area was a wilderness with no human habitation and no monsters, Ye Ling waved his sleeves to brush away the dust, and walked out of the boat with a protective light.
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