Por Felipe González | Director de Ventas Comercial, Cisco México.
El negocio de la hospitalidad, conformado por los viajes de negocios o placer, hotelería, entretenimiento, transporte, restaurantes y todo lo que tenga que ver con la parte lúdica de la vida vive en estos momentos una revolución por la digitalización y el uso de tecnología que permite conocer en tiempo real cuál es la necesidad que se le presenta a cada persona.
Nómada por naturaleza, pero sedentario por múltiples razones, el ser humano ha encontrado en los viajes una manera de saciar su curiosidad por conocer el mundo, lo que ha generado una próspera industria de resorts, cruceros, y centros de congresos.
La “hospitalidad” representa en la actualidad 3% del PIB mundial, por lo que Cisco ofrece soluciones que apoyan la digitalización de las organizaciones que participan en el mismo, para hacer de los viajes, experiencias únicas e irrepetibles, como sucede, por ejemplo, con los visitantes a la Arena MGM de Las Vegas, Nevada, donde los huéspedes desde su llegada reciben información de sus reservaciones de espectáculos deportivos y musicales, restaurantes y demás atractivos del complejo turístico , casino y centro de entretenimiento.
En el caso específico de México, la industria turística, que recibió cerca de 40 millones de visitantes el año pasado, representa ingresos para el país por más de 21 mil millones de dólares al año, 8.7% del PIB, al ofrecer al viajero 63 aeropuertos internacionales, 58 centros de convenciones de clase mundial y atractivos turísticos para todos los gustos, como son: 150 zonas arqueológicas, ciudades coloniales y playas, además de 58 centros de convenciones de clase mundial por lo que el país ocupa el 5to lugar en el sector de reuniones en el continente americano y el 21 a nivel mundial.
Las cadenas hoteleras y de resorts en el mundo están conscientes de lo difícil que es mantener fiel a un visitante a una marca en especifico y que puede lograrse en buena medida través de la digitalización de los procesos internos de los colaboradores y de servicios al huésped, por lo que Cisco desarrolló una arquitectura de soluciones que abarca tres aspectos fundamentales: empoderar al personal y equipos de trabajo de los hoteles y resorts con herramientas que ayuden a realizar mejor su trabajo; herramientas innovadoras que permitan al huésped tener una experiencia que lo haga fiel a la marca (engagement) y por supuesto ciberseguridad que proteja los datos de todos los involucrados.
Empodere a sus colaboradores para transformar la experiencia en hospitalidad:
Gracias a la era digital, los colaboradores de la industria de hospitalidad han evolucionado de estar simplemente sentados atrás de un mostrador a verdaderos consultores para sus huéspedes a través de tecnologías móviles que permiten acelerar la asignación de habitaciones, aplicar promociones y ofrecer reservaciones para actividades de entretenimiento dentro y fuera de las instalaciones de los resorts, cruceros, casinos, arenas de espectáculos, entre otros. Además, estas herramientas digitales aceleran la capacitación de los colaboradores y mejoran su capacidad de comprensión sobre nuevos servicios y la resolución de problemas se acelera y hace más eficiente.
Haga a su huésped fiel a la marca:
Existe una gran oportunidad para “fidelizar” a los clientes, razón por la cual se busca retenerlos, por lo que herramientas digitales como las de Cisco, permiten que los viajeros obtengan experiencias personalizadas a través de sus dispositivos móviles desde su llegada al establecimiento o crucero y con una robusta red Wi-Fi, se les puede informar sobre los servicios y mapa del mismo, programas de lealtad, entretenimiento y compras reforzado con herramientas punto a punto de alta resolución para videos interactivos y promociones.
Seguridad, misión crítica para el crecimiento:
Mantener los datos seguros, tanto de los huéspedes como de los colaboradores debe ser siempre una prioridad. En estudios se ha demostrado que 73% de usuarios de algún bien o servicio camban de proveedor o marca si no se mantienen seguros sus datos. Cisco ofrece a sus clientes un ecosistema punto a punto que entrega seguridad digital a los huéspedes, colaboradores, sistemas y a la marca, ya que ofrece un portafolio de arquitecturas que incluye hardware, software, servicio y consultoría.
Gran parte de los inconvenientes al viajar o al asistir a un evento se presentan por la falta de coordinación entre el lugar que ofrece el servicio y el cliente. La falta de un boleto, la demanda de un insumo, la pérdida o descompostura de una llave para abrir el cuarto de hotel o para limpiar alguna zona se resuelve de inmediato a través de la digitalización, lo que permite obtener una experiencia amigable, sin necesidad de perder el tiempo en llamadas, en esperas o en trámites innecesarios, por lo que los clientes logran una satisfacción completa en los servicios que reciben.
La industria de la hospitalidad ya se encuentra totalmente inmersa en la cuarta revolución industrial, lo que sin duda generará un gran crecimiento en este sector tan importante para el PIB mundial.
Microsoft acerca a las personas y a las empresas a la tecnología, y este proyecto en conjunto con Schneider Electric es solo un ejemplo de los esfuerzos que se están haciendo para lograrlo.
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We wish Master Qiyun and Master Wuyin to join the great road soon.It only took a quarter of an hour to reach the entrance of the cave.
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Moreover, the distribution of the Demon Seeking Orders is calculated based on the accumulated points obtained by each sect.It was fully equipped with tables, chairs, beds and cabinets, just like a woman s boudoir, but nothing good had been found before.
Since this Liang Zhongtian is actively seeking death, let s help him and get some interest back by killing this guy first.Thinking that other golden elixir monks still need to use storage talismans, but he can use storage bags, this alone makes most golden elixir monks outcompeted, and the price he paid is only one elixir recipe, directly Just make a copy of the original recipe and there will be almost no loss.
Tong Yan s situation was not much better than Qing Yang s.After handling these matters, Deputy Head Qingjing Sanren glanced at everyone, and finally fell on Qingyang s face, revealing a kind smile and said, Ruyan said just now, this time it is because of you.
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This body was just that of a fifteen year old scholar.Recently, Yun s Trading Company has become the most frequently mentioned name among the Qi Refining Stage disciples within the sect.
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He couldn t tell which grade the natal flying sword was made of, because he felt that the middle natal flying sword was much stronger than the third grade sword base, and the two might not even be comparable.Although it was not as good as Li Shiming s miniature array in terms of operation, it completely The Ultimate Guide to Losing Weight After 50: Secrets to Success surpassed his level in other aspects, so he judged it to be the work of an array master.
It was originally divided into two sword lights, one for him to use sword escape, and the other for main attack.In the early morning, he came to the ED Gummies on Shark Tank: Success or Hype? spiritual mother s place and mobilized his physical and spiritual energy to perform the Spring Breeze Transforms into Rain Technique.
He does not need to learn the sub jobs. He currently has two sub jobs, Ling Zhifu and Talisman Maker.The magic circle inheritance given to him by Yin Shilan was carried on purple jade slips.
Very good, I am Elder Lu from the outer sect. The Thorough Review of Proper CBD Gummies for ED: Consumer Feedback and Effectiveness six of you will become disciples of the Senluo Sect.Judging from the situation of the fine hospital, the inn here should have at least controlled several spiritual veins to be able to open such an inn.
That was caused by a large amount of data being refreshed at the same time, and Do CBD Gummies Help with ED? Investigating Claims and User Experiences his brain couldn t keep up.Li Shiming couldn t help but feel frightened. He was still a piano player, and the Earth Mie Dao Qin had not been completely refined, yet it was able to exert such terrifying power, bringing him into a terrifying artistic conception.
Now that you have decided to report it to the police, you must preserve the crime scene.
No problem, but it will take at least eight months.The key to repaying Li Yuanba s favor is to rely on the ten sword repair jade slips, and perhaps be able Keto Pills and Shark Tank: The Connection Explained to make good friends with Li Yuanba.
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Generally speaking, the quality of a flying boat is the highest quality if it reaches the upper level of fourth grade.The core monks, who are in Shark Tank BHB Pills: Real Results the middle stage of Nascent Soul, have also reached the time to accept disciples.
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If Li Yuanba just stole the house and moved everything in the cave, he could still block the news for the sake of face.Because of Li Shiming s strength and some special reasons, this Quantum Apple Cider Vinegar Keto Gummies: What You Should Know kind of combat power was brought out.
If this continues, it may be difficult for the Venerable Master who came from Daleiyin Temple to survive this time.As for the safety of Baidi Sect, it has nothing to do with him.
In Zhongzhou Continent, there is a unique profession called spiritual chef, and Yuntian Pavilion has a spiritual chef master.This was the unique healing light of the Innate Yimu magical power.
An invisible wave spread from the Wanjian Peak above the head to the surroundings.All kinds of spiritual flowers are blooming around the mountain gate, and butterflies and bees are flying among the flowers.
But he felt that it was very worthwhile. As long as he was willing to make the high level spiritual elixir for a great monk, there were many great monks who were willing to entrust him to make the elixir, but time was precious.Other spiritual pets cannot be practiced. This time Li Shiming watched for a long time, although the natal magic weapon Science CBD Gummies for ED Treatment: Proven Results IBMz15 recorded the contents of the jade The Truth Behind Kelly Clarkson’s Weight Loss: What Really Worked in 2025 slip as soon as the divine consciousness scanned it.
Twenty days later, Li Yuanba left the temporary stronghold with the latest intelligence collected by the Intelligence Department.Although Sect Leader Ji was born in the dragon family, when she reached the sect level, her vision no longer focused on the factions within the sect
Li Shiming s courage to take on the sect s alchemy task, coupled with Master Jiang Hong s evaluation, made her focus on 9 Reasons to Consider a Detox With Apple Cider Vinegar Before Summer Li Shiming.
Uh Ye Fei was shocked. He didn t expect that an alchemy furnace was Understanding the Timeline: How Long Does Semaglutide Take to Work for Weight Loss? so expensive.Ye Fei was also grieved. The beautiful master who taught him since childhood was killed by others, leaving only his consciousness sealed in the Kunlun Void on the earth, leaving him powerless because, with his current strength, he could not return to the earth at all.
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However, unfortunately, something went wrong when he entered the Eighth Realm of Shen Zang and he became a living dead lying on the bed.He directly blinded the eyes of a powerful underground demon.
Tell me, who told you that I was in Xiling, and how did you initiate this party If you tell me, I will spare your life.in the Ziwei Star Region, there are many places where mortals live, including villages and empires.
That Ye Fei must have seen it. The reason why he didn t dare to recognize him was because he didn t Busting 5 Common Myths About Semaglutide for Effective Weight Loss believe it.Suddenly, behind Ye Fei s almost transparent body, there was a strong pulling force, trying to pull him back.
The serious Junior Brother said. Okay, let 6 Prestigious Fasting and Keto Diet Techniques in 2025 him come up A voice came from the mountain at this time.over there. The disciples above the steps will pass, and those below the steps will be eliminated.
After all, he still wanted to win over Ye Fei, the alchemist.A powerful one, just like this one, soaring into the sky and attacking Ye Fei directly.
Huo Xinghe, the law enforcement elder, comforted Nan Sha.Brother Ye Wushuang was furious, with a ferocious look on his face.
Feeding him the elixir is tantamount to harming him.It was really terrifying and a good technique. Now, in close combat, he has no other good techniques except Dragon Elephant Qi Jin.
Por Felipe González | Director de Ventas Comercial, Cisco México.