Por Sergio Vargas | Director comercial para Online Travel Agencies en Latinoamérica.
Los usuarios de telefonía móvil están superando los 5 mil millones en el 2017 y se espera que para el 2020 al menos casi tres cuartas partes de la población mundial cuenten con servicios móviles. Esto según un estudio de la GSMA, quienes atribuyen el crecimiento a los mercados emergentes y la contribución de la industria móvil a la economía global, el empleo y el desarrollo social.
Es por este motivo que nuevas aplicaciones y plataformas online han ganado fuerza convirtiéndose en las respuestas para un sector que cada día busca más la automatización, personalización y digitalización. Los Chatbots son un ejemplo claro, este programa que está basado en la inteligencia artificial (IA) conduce una conversación mediante texto o audio y simula como una persona se comportaría para crear una interacción humana.
Estos programas funcionan principalmente en sistemas de mensajería por lo que los chatbots tienen un alto potencial de revolucionar la forma en la que se hace e-commerce y servicio al cliente. Según el Sample-Global Chatbot Market, se espera que a finales de 2024 el mercado global de Chatbots alcance 994.5 millones de dólares y que generen un ingreso de 626.3 millones de dólares.
Aplicaciones como Whatsapp, que cuenta con 1 billón de usuarios en el mundo y es el medio más utilizado en la región, principalmente en Argentina y Colombia, con 90% de usuarios, y Brasil y México con 85 y 84% respectivamente, se ha convertido en uno de los canales directos para la aplicación de estos programas de IA, especialmente para la búsqueda de tiquetes y planes turísticos.
Además, en el 2016, Mark Zuckerberg, fundador de Facebook, anunció que la prioridad de la red social –que ya cuenta 2 mil millones de usuarios mensuales activos– estaba en apoyar los chatbots e inteligencia artificial mediante Facebook Messenger.
Como es el caso de Aeromexico quienes dan la oportunidad a los viajeros de buscar boletos mediante su Aerobot en el Chat de Facebook, disponible en inglés y español, también proporciona actualizaciones del estado del vuelo y responde a las preguntas más frecuentes, como consultas sobre la asignación de equipaje. Según el presidente de la aerolínea 73% de los mexicanos se contactan con sus compañías mediante Facebook. Pero también quieren prestar sus servicios a clientes que utilizan asistentes de inteligencia artificial como Google Home y Amazon Echo.
Aunque la inteligencia artificial aún necesita mayor desarrollo para llegar a un punto en el que el servicio al cliente sea en su totalidad desarrollado por bots, empresas como iAdvize, una plataforma de marketing conversacional, están utilizando la IA para responder preguntas básicas o repetitivas, calificar al usuario y trasmitirlo a un operador de ser necesario. Así, los operadores humanos podrán concentrarse en las preguntas de alto valor añadido y compartir sus conocimientos especializados.
La tecnología de búsqueda de Amadeus utiliza IA y aprendizaje automático para continuamente mejorar los algoritmos de búsqueda y dar resultados más precisos y relevantes a las agencias de viaje.
Claramente estamos en un momento en que la IA está siendo aprovechada por la industria de viaje como una oportunidad para atender a sus clientes de una forma más personalizada y más económica.
La plataforma System Platform 2017 de próxima generación establece un nuevo estándar para la excelencia operativa, conciencia situacional e inteligencia accionable, y puede estar basada en cualquier hardware o software sin importar la edad o el fabricante.
10 ventajas de portar una identificación móvil, tanto para la seguridad de las personas como para la optimización de recursos y procesos de los gobiernos.
El Internet Industrial de las Cosas (IIOT) ha irrumpido como una fuerza transformadora. El gasto global en plataformas IIOT se ha disparado, pasando de 1.700
Con herramientas de inteligencia artificial, los tutores obtienen capacidades como predecir la calificación que obtendrá un estudiante o caracterizar su comportamiento de aprendizaje, esto es, una disminución en su carga de trabajo».
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Heavenly Master Mouton continued The demonic source triggered us the day before yesterday, which gave us a false alarm.Extremely powerful, and good at breaking forbidden formations.
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There are some scenes that are too cruel and will cause discomfort and are difficult to pass the review.Many media also quoted the report immediately, and even major market software pushed this news.
Hearing this, Fang Hong stopped and shook his head and said, No, we will go public next year.Only the 32 places that enter the finals will receive bonuses.
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Especially after the bidding results came out, those who were bearish and believed that the stock price would fall below the issue price today never expected that a slap in the face would come so quickly.
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Of course, in the beginning, the practice of Half Method will have the disadvantage of insufficient inspiration.It seemed that the colors in the sky were inexplicably dimmed by three points.
The thatch pile located southwest of the attic suddenly shook, and a person emerged from it.The self protection method passed down from the top of the demonic path has also undergone an evolution.
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4 , has now lost more than 85 of its market value. Fang How To Find Ed Gummies Near Eccyq Me Shopping Tips And Local Availability Hong asked Qunxing Capital to intervene again because this stock has fallen out of the historic bottom.The concubine has to be willing for the man to be affectionate.
Those breeds were indeed correct. But the directions of these varieties are completely opposite.If it were another city, Fang Hong would definitely not propose Efficacy Of Science Cbd Gummies Mg In Ed Bze Management this.
However, his route abroad is different. He first goes south to Hong Kong, then runs to Australia, and finally Then run to North America.I also plan to develop in Xincheng. I feel that the opportunities in this city are even greater than those in Pengcheng and Shencheng.
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At the opening of trading on Tuesday, Quantitative Capital exited the second and third boards, with the stock price reaching a price of 43.On Friday, it opened sharply higher and then hit the daily limit with a high price.
Investors cannot short sell, and the market falls in various ways.After all, it is the world s largest oil importer. The cheaper the imported resources are, the difference in price is profit.
When they saw the news, many people in the industry were shocked and thought they had read it wrong.When it went to 200, some people still said that Bo was stupid.