El respeto por las personas es uno de los principios del Lean, pero a menudo es malentendido y subestimado en su importancia. Este principio es crucial para construir una cultura de mejora continua y, sin él, es imposible avanzar en el camino del Lean.
Si bien la mayoría de las personas estarán de acuerdo con la idea del respeto mutuo, la comprensión real de este concepto suele ser superficial y no se traduce en cambios de comportamiento. Para profundizar en este principio, es fundamental explorar su significado real.
Las definiciones comunes de «respeto» a menudo no se conectan directamente con las prácticas Lean. Por ejemplo, la definición de «gran admiración por alguien» puede aplicarse al entorno laboral, pero ¿cómo se integra en los principios Lean? Otra definición de «respeto» como «evitar interferir», que se refiere al respeto por el espacio personal, resulta aún menos convincente. Ninguna de estas definiciones cotidianas nos acerca al núcleo del «respeto por las personas».
A menudo se usa el término «desafío» para aclarar el significado del «respeto por las personas». Respetamos el valor intrínseco de los empleados al desafiarlos a mejorar tanto ellos mismos como los procesos de la empresa. Esto proporciona una idea más precisa del tipo de respeto necesario para construir una cultura de mejora continua. Sin embargo, ¿cuáles son los comportamientos específicos que permiten este entorno desafiante?
Los Cinco Derechos de los Empleados: El Núcleo del «Respeto por las Personas»
Creemos que el núcleo del «respeto por las personas» se basa en cinco derechos fundamentales de los empleados. Estos derechos son esenciales para cada individuo en la organización, independientemente de su rol, función, nivel educativo, experiencia o antecedentes.
A continuación, describimos brevemente los cinco derechos interrelacionados de los empleados que ayudarán a definir el «respeto por las personas»:
Derecho a la comprensión: Cada empleado tiene derecho a una explicación para comprender por qué se le pide que haga algo. Nada es más desalentador que se le indique a una persona que realice una tarea sin proporcionar una explicación básica del propósito. Esta comprensión es esencial para el compromiso de los empleados y debe basarse en la justificación y el «por qué». Explicar el «por qué» es fundamental.
Derecho a la participación: Todos los empleados tienen derecho a participar en la resolución de problemas y en la implementación de cambios que los afecten directamente. La participación activa conduce al compromiso y la propiedad de los resultados. La resistencia al cambio disminuye cuando los empleados se sienten involucrados y se les permite contribuir a las decisiones. La participación temprana en el proceso de cambio es especialmente valiosa.
Derecho a ser escuchado: Los empleados tienen derecho a que sus opiniones sean escuchadas y valoradas. La participación pasiva no es suficiente; es necesario involucrar tanto la inteligencia como las emociones de los empleados. Cuando las opiniones no son tenidas en cuenta, los empleados pueden desconectarse y dejar de participar activamente. Escuchar y dar importancia a las opiniones es esencial.
Derecho al Éxito: Cada empleado tiene derecho a recibir los recursos y el apoyo necesarios para alcanzar el éxito a corto y largo plazo. La preparación para el fracaso resulta desmotivante, por lo que es crucial proporcionar los materiales, herramientas, información, capacitación y entrenamiento necesarios. El éxito debería ser el objetivo en lugar del fracaso.
Derecho a la humanidad: Todos los empleados tienen derecho a ser tratados con respeto y como seres humanos inteligentes y capaces de contribuir, aprender y crecer. Se debe crear un entorno de igualdad, confianza y respeto mutuo. Reconocer el valor inherente de cada individuo es fundamental.
El arco eléctrico es uno de los fenómenos más peligrosos que pueden presentarse en los sistemas eléctricos de potencia. Los daños producidos pueden ser muy graves y dado que éste surge en cuestión de segundos, para un operador es prácticamente imposible ponerse a salvo al originarse.
Las empresas que crecen no lo hacen solo por su producto. Lo hacen porque dominan toda la experiencia del cliente, incluido el soporte posventa. Y eso empieza con una mejor comprensión del término “cadena de suministro”.
En un mundo donde la agilidad y la anticipación son clave, los gemelos digitales de la cadena de suministro se están convirtiendo en herramientas indispensables para empresas líderes que buscan respuestas rápidas y efectivas ante la incertidumbre en evolución.
Chou San er nodded. What s wrong Did we cheat him for a billion dollars First of all, as my parents, they didn t love me and didn t support me.I shouldn t have chosen this time to come in and apologize to her.
Li Shaoting said in Gu Ruoyi s ear He said quietly.Xi probably doesn t know that your grandpa killed his father Even if he had to face so many people, Li Shaoting still said with a straight face.
For some reason, the feeling of returning to the Li family gave him a sense of intimacy.Actually, it won t help if you are nervous. You can t help the inside either.
Then she widely reported on the Internet that she was dating a mysterious man, and even made up a copy to suspect that the child in her belly was not.
The seed of the Li family Gu Ruoyi rested her head on Li Shaoting s thigh, then scrolled through Weibo topics, and happened to come across the topic of her tryst with the mysterious man.
Li Shaoting looked down at his son, who had facial features similar to his own, and rubbed his little head, Your mommy is fine.His eyes were a little complicated. He turned his attention to Gu Ruoyi and said solemnly Mrs.
It had taken him twelve hours to fly here from the United States, which meant that he had not eaten for twelve hours.Li Shaoting looked at the woman in front of him with sharp eyes, and then looked at the keys in Bai Luo s hand, You still know how to steal the keys He escaped with his key, so he seems to be mentally healthy When Bai Luo heard Li Shaoting s voice, he turned his head in shock and stared at Li Shaoting in disbelief.
After two years of not seeing each other, he had changed and became a little calmer.Do you want to use a computer Well, I ll help you check on the company s affairs What do you mean, look at it for me Anna And Samantha Martins Keto Pills A Shark Yy9 Tank Controversy The Li family you are talking about is the same as mine Gu Ruoyi said angrily.
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Xu Qi an backed away again.Do you still dare to hide The jailer touched the key on his waist, and said with a smirk, I broke your leg today.What s the matter Li Yuchun asked.The footsteps are so hasty, there must be something to report.
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He walked in and sat next to the eldest disciple, and started chatting like a barrage of words.After all, the target this time is not an ordinary person.
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Methods, and as a pure internal medicine doctor, he often cannot understand the treatment methods of those Miao doctors.Forget it, the place where she trains is not easy to get to, and the time is not fixed.
