El respeto por las personas es uno de los principios del Lean, pero a menudo es malentendido y subestimado en su importancia. Este principio es crucial para construir una cultura de mejora continua y, sin él, es imposible avanzar en el camino del Lean.
Si bien la mayoría de las personas estarán de acuerdo con la idea del respeto mutuo, la comprensión real de este concepto suele ser superficial y no se traduce en cambios de comportamiento. Para profundizar en este principio, es fundamental explorar su significado real.
Las definiciones comunes de «respeto» a menudo no se conectan directamente con las prácticas Lean. Por ejemplo, la definición de «gran admiración por alguien» puede aplicarse al entorno laboral, pero ¿cómo se integra en los principios Lean? Otra definición de «respeto» como «evitar interferir», que se refiere al respeto por el espacio personal, resulta aún menos convincente. Ninguna de estas definiciones cotidianas nos acerca al núcleo del «respeto por las personas».
A menudo se usa el término «desafío» para aclarar el significado del «respeto por las personas». Respetamos el valor intrínseco de los empleados al desafiarlos a mejorar tanto ellos mismos como los procesos de la empresa. Esto proporciona una idea más precisa del tipo de respeto necesario para construir una cultura de mejora continua. Sin embargo, ¿cuáles son los comportamientos específicos que permiten este entorno desafiante?
Los Cinco Derechos de los Empleados: El Núcleo del «Respeto por las Personas»
Creemos que el núcleo del «respeto por las personas» se basa en cinco derechos fundamentales de los empleados. Estos derechos son esenciales para cada individuo en la organización, independientemente de su rol, función, nivel educativo, experiencia o antecedentes.
A continuación, describimos brevemente los cinco derechos interrelacionados de los empleados que ayudarán a definir el «respeto por las personas»:
Derecho a la comprensión: Cada empleado tiene derecho a una explicación para comprender por qué se le pide que haga algo. Nada es más desalentador que se le indique a una persona que realice una tarea sin proporcionar una explicación básica del propósito. Esta comprensión es esencial para el compromiso de los empleados y debe basarse en la justificación y el «por qué». Explicar el «por qué» es fundamental.
Derecho a la participación: Todos los empleados tienen derecho a participar en la resolución de problemas y en la implementación de cambios que los afecten directamente. La participación activa conduce al compromiso y la propiedad de los resultados. La resistencia al cambio disminuye cuando los empleados se sienten involucrados y se les permite contribuir a las decisiones. La participación temprana en el proceso de cambio es especialmente valiosa.
Derecho a ser escuchado: Los empleados tienen derecho a que sus opiniones sean escuchadas y valoradas. La participación pasiva no es suficiente; es necesario involucrar tanto la inteligencia como las emociones de los empleados. Cuando las opiniones no son tenidas en cuenta, los empleados pueden desconectarse y dejar de participar activamente. Escuchar y dar importancia a las opiniones es esencial.
Derecho al Éxito: Cada empleado tiene derecho a recibir los recursos y el apoyo necesarios para alcanzar el éxito a corto y largo plazo. La preparación para el fracaso resulta desmotivante, por lo que es crucial proporcionar los materiales, herramientas, información, capacitación y entrenamiento necesarios. El éxito debería ser el objetivo en lugar del fracaso.
Derecho a la humanidad: Todos los empleados tienen derecho a ser tratados con respeto y como seres humanos inteligentes y capaces de contribuir, aprender y crecer. Se debe crear un entorno de igualdad, confianza y respeto mutuo. Reconocer el valor inherente de cada individuo es fundamental.
El conocimiento financiero es un imperativo para los gerentes de operaciones y cadena de suministro en el mundo actual. Hablar el idioma financiero no solo les brinda un asiento en la mesa de toma de decisiones, sino que también les permite influir en el rumbo estratégico y operativo de la organización.
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For patients who do not vomit or have diarrhea, they will aggravate the condition.If you have time to do yoga, you can use the same time to jog, which can not only strengthen your body but also It can shape your body, lose weight, and save money.
Li Jianwei and Su Nan learned from each other Shock was seen in his eyes.When he entered the office, Du Heng was still a little tired.
But no one pays attention to such a big living person.Hearing Du Heng s voice in the corridor, Wang Lili and several nurses also came out.
Du Heng became impatient, You can come if you are asked.I have something to do with Dr. Du. Bao Mi said Thanks, I packed my things, especially the opened package of medicine on Du Heng s table, and re bandaged it very carefully.
Let me tell the people in the village that I can help you when the time comes.No, no, no, it s not troublesome at all.
Li Qingde took the opportunity to introduce to the leaders and other evaluators, This patient is a patient with facial nerve paralysis.
Oh, you didn t ask why Can we help Wei Kaida glared at Du Heng, They re a couple.Of course Du Heng knew about Xu Pinglin s situation.
Until they were far away and could no longer hear the sound, Du Heng could still see his grandson following Li Na Ting.Du Heng quickly stopped him, Auntie, there s no need to be busy.
The hostess is very charming, but she is also really polite.I knew I couldn t handle such a woman, but for Wei Kaida, it was different.
What they heard was that he was promoted to deputy director under unusual circumstances.Suddenly, cold sweat broke out on Du Heng s back. What if this is lost Should I ask my family members to re sign But what about the leader s signature Where did it go Where did it go Du Heng thought about it from the beginning, but there was no whereabouts of the piece of paper.
But if you don t mix well, it s hard to say. Relationships are sometimes more important than money Before going to work in the afternoon, Du Heng and Wang Zhenzhen came out of the police station and walked to the health center chatting.The third type is pain. There are no obvious lesions, just pain everywhere in the body.
Of course that s fine. You just told your classmate that you have a way to conceive twins There is a chance, and it s relatively high.Seeing Wang Shuqiu throw herself onto the bed like a dead pig, Du Heng felt a little helpless.
If it gets wrinkled tomorrow, you can just iron it for me.Du Heng didn t plan to say any more. Anyway, he just said it, Just be careful in the future and don t cover the child s mouth and nose again.
Pei Jihua looked a little embarrassed at Wei Kaida s reaction, I m here to apologize.He also needs medical treatment, and he also needs to get married and have children.
Yu Haiting thought for a moment and nodded, Okay, Dean, you can make a prescription.Many people in the private sector also know this method, and even a few use it.
It was simply unrealistic for her to come back. After making the call, Du Heng immediately told Wang Zhenzhen in the registration room to ask Mr.Don t forget that this is a rural area. A group of people with low education.
These people think that the health center is a small hospital, and they just do it.Even basic physical examinations by doctors are due to the extensive use of instruments.
So why can t I recommend it myself He is now Du Heng s supervisor, and he should be the most suitable one both emotionally and rationally.Your baldness is a bit sudden. Wei Kaida immediately started to touch Jin Zan forehead.
There was a young man behind him. He followed behind holding a big red pennant.In this situation, if someone is really seriously injured, there may not be many methods he can use.
Thank you, uncle. Du Xuejing was happy, but Zhang Sumei was not.Perhaps we should be more pretentious and say, This is a doctor s duty.
A few people sat down, and the woman didn t feel embarrassed, so she followed over with a smile, and then sat next to the man.You interfered indiscriminately with my patients, you still have sense, right This matter is not over yet, I m going to see Old Song for comment.
It not only increases the risk and difficulty for you, but also makes the patient suffer unnecessary pain and harm.Even Du Fei next to him, after hearing Liang Fuman s words, his own sphincter tightened involuntarily.
At this time, Wu Buwei and Wu Buwei, who came out of the practice room when they heard that a patient came to their door, couldn t help it.There is nothing to say. But when Du Heng followed An Chunhui into the house, he was overwhelmed by the majestic house in front of him.
When she took off her outer coat, her good figure was even more exposed.I ve had enough. Du Heng touched his chin, It s a bit too much to sever the relationship between mother and daughter.
Dong Yuezhang on the other end was silent for a long time, but he understood Du Heng s promotion.Then in just ten seconds, the system statistics finally became 1,000.
That won t work. You are also the director of the health center now.More than 90 of them suffered from sequelae due to lack of timely treatment.
Immediately, she knew what Wang Zhenzhen meant, and she called out obediently, Sister.It s hard to eat on time, let alone take medicine. Du Heng was about to tell Gong Daoyang what medicine he needed to take.
When everyone was in their positions and ready to go, they hurriedly began to load emergency medicines, portable small oxygen bottles, and even the stretchers for carrying people into the ambulance.Do you want me to wait for you Forget it, the boss called and said something was going on, but he didn t say anything, so it will probably be too late to get it done.
Ma Zichen stood by the door, watching Du Heng chatting and laughing with the patient inside.Let s move things back. For breakfast in the northwest countryside, it s a cup of tea and a steamed bun.
Thank you to all my partners for following the book and supporting it with recommendation tickets and monthly tickets.In the end, Du Heng couldn t bear it anymore and agreed.
It turns out I have someone with you. Wu Buwei was not very good at treating diseases, but he was a very discerning person.It s not that you don t know, it s that you don t dare to say it or use it.
She glared at Du Heng fiercely and ran away in despair.
Li Qingde has never been so happy, and he has been tortured by Zhang Jinlian in the past few years.You cannot use the medicines used by men because women have their own physiological characteristics.
It s amazing. Du Heng shook his head, It s not magical at all.Wang Zhenzhen still advised Du Heng, You must think clearly.
Looking at the shy Du Jiang, Du Heng almost laughed in anger.Liang Fuman sneered, If a weasel pays New Year s greetings to a rooster, it s not a good idea.
He can only treat a handful of patients. Based on the current treatment volume, Du Heng silently calculated in his mind.Those famous doctors and great doctors are beyond their reach and they can t direct them.
It s right not to buy them. I totally agree. Du Xueting acted cute and coquettishly , Du Heng is completely immune.So called apology. In the end, Wei Kaida couldn t bear it anymore and quickly ended this meaningless apology, Brother, why are you here today Pei Jihua turned around and looked around, a little disappointed that he didn t find Du Heng, I came to thank the man who was there that day.
Doctor, what s wrong with me Is there any way to cure it Simple, it s not a big problem.Let me go, a hospital like this can actually treat cancer Now it s shameless at all, it s too much.
He didn t hide anything from Wu Shengnan s father. After listening, Wu Shengnan s father nodded slowly, It turns out that you and your friend are collaborating on the development of these two drugs.Du Heng was speechless again, his throat flashed several times before he said, Go to you, Director Zheng, just Say what I said, I want to see the results as soon as possible.
What s wrong with you Du Heng helped Wu Shengnan clean up the bedroom and saw the change in Wu Shengnan s expression.But does Lan Changhua know these two points he knows.
Du Heng didn t hide it from the family when he said, When the child is cleaned up, you take the child for a checkup.Can you let him go Of course not. The person who made the quickest move was the gentleman who just asked the question.
He was also convinced by this shameless old lady, and he didn t know what she wanted.If he does not lose money, the sheep will pay off the debt.
Who is Professor Zhang Harmony s ophthalmology experts are among the most eloquent in the profession across the country.Du Heng still didn t speak, and looked at Sister Li steadily, but his brows furrowed even more tightly.
After leaving the door, Du Heng asked with a smile, Aren t you going to treat your brother Treat, but the two of them must apologize to you, and you can t coddle them.In the past ten days, he has felt hungry, palpitations, breathlessness, sweating, dark eyes and dizziness, and is weak and unable to walk.
And among the crowd waiting at the door, there were suddenly more and more chattering voices.Wasn t this just an ordinary treatment The condition is not difficult, but the way of the disease is beyond common sense.
Yes, yes, my sister in law has called me several times.Jin Juan really has nothing to do with these nurses.
Don t worry, I will make a training agreement with her.In an instant, everyone who was still chatting happily fell into groups when Li Jianwei arrived.
But now the facts are before our eyes. Not only does the fetus look the same as a normal baby, but even after the professional examination they performed, the baby is almost the same as a normal baby.Based on Zhu Minyan and Liu Amei s experience, Du Heng knew that the patient s body reacted most strongly when he drank the first dose of medicine.
Du Heng responded with a smile, said nothing, and followed the assistant back to the ward.If it s cured, it s because of my high medical skills.
Therefore, the most critical thing now is to find out the cause of the patient s illness from this useful information.I m still in a trance when I open my eyes. Just adjust and adapt slowly.
Du Heng couldn t stand these looks. He really felt that taking pictures with such actions didn t look like a doctor at all, but like a two parter, the kind of two parter who is full of energy.Some people regard him as a god and walk the earth as a spokesperson.
I ll go find Tingting when I come out. At this time, Du Xueting was struggling on the bench under the school street lamp.He shook it hard a few times. After seeing that the door could not be opened, he returned to his seat again and adjusted to a more comfortable position.
Specialization in facial features receipt Specialization in medicine receipt Hmm Du Heng blinked his eyes in confusion.
Du Heng didn t know this. His mind was very confused now, thinking about some messy things.Although it was very lively here, Wang Shuqiu s mother didn t react at all.
So in addition to psychological treatment, It must be supplemented with medicine.Zhang Yinan dangerous flag Kenyin bundle Bored Hungry.
He thought that he could use the medicine after getting the prescription, and at most he could just add or subtract according to the dosage.As soon as possible, I m a petty person. Li Qin on the other end of the phone said angrily, Go ahead Die.
I saw her last night. She and her assistant were strolling in the corridor.Looking at the examination bed in front of him, Du Heng admired the person who designed this bed from the bottom of his heart.
took out the mobile phone from inside. Director, look at this video.Gao Qin was very unhappy. Looking at the rural women lining up outside the door, her heart felt like it was bleeding.
How is the patient s condition After entering the delivery room, Du Heng walked quickly to the mother s side and asked about the situation at the scene.You have been busy all morning, and you haven t rested yet.
As for Cao Binghe, his left hand pulse is precisely the Cunkou pulse.Looking down, if Zhonghu Health Center wants to develop, it must have a gynecology department, let alone other health centers and hospitals with better conditions.
With that, Du Hengbian turned on the computer, and after thinking for a moment, he started typing, I will give you a prescription based on Siwu Decoction, which will take effect in half a month.Chat and eat. After everyone got acquainted, we finally got to the main topic of the day.
By the way, don t use claptrap names like the gospel and welfare.
He was so careless about classics and anecdotal cases of traditional Chinese medicine.And the three The silica, calcium oxide and volatile oil contained in the ribs may react chemically with Glauber s salt, thereby changing the medicinal properties of the two drugs.
Wang Shuqiu glared at Zhao Xinyuan and ignored him.Ma Yuanhai s burns can be left alone for now, but the current external manifestations of his body are respiratory failure and arrhythmia.
Even a farm guy like him likes this kind of car. Is this the new car you bought When he spoke, his voice was not as harsh as before.can be collected Effectively treated 1516 1000 cases in progress , and will be rewarded with specialization in facial features.
I don t accept that trick.
Du Heng looked at Liao Quansheng with mocking eyes, which made Liao Quansheng feel hairy all over, Why are you looking at me like that Do you still know how to touch Ximai Nonsense, after all, we are also people who have studied Chinese medicine for 5 years.There are also some long term hospital patients who are being treated for paralysis.
Our doctors have warned you, but you don t listen. This is not our doctor s fault.
Hearing what Du Heng said, Han Yujian and the other two young doctors breathed a sigh of relief, and then secretly puffed up their chests.And when he spoke, it was like scolding his own livestock.
The director of the emergency department smiled bitterly and said, I can t ask.A vice president has been obediently giving medicine to patients in the hospital ward all night and has not left yet.
Professor Li, is your discussion over Li Jianwei nodded and walked to Du Heng and Wu Shengnan s brother, The First Affiliated Hospital of Jinzhou has set up an expert group and invited all the orthopedics and traditional Chinese medicine experts from the First Affiliated Hospital of Jinzhou, the Provincial Traditional Chinese Medicine Hospital, and the Second Affiliated Hospital of Jinzhou University.
If they can t protect themselves, they will lie. Du Heng shook his head, Not necessarily.Director Li, does your orthopedics department use this operating room a lot Du Heng calmed down and asked other questions.
Without thinking, Du Heng turned around and walked towards the kitchen.The more Du Heng talked, the happier he became, and his brain became brighter and brighter.
Wu Buwei s eyes lit up as he looked behind, and he asked softly, Senior brother, is this the sparrow pecking technique Du Heng was unmoved, all his attention was on his twitching hands, and he just hummed softly.Du Xueting went to the kitchen to help her mother cook as soon as she entered the house.
He also said that Chinese medicine kills people, so I won t treat such patients.How about you help pay it again so that we can continue taking the medicine.
Next to them is an ignorant boy wearing mourning clothes and hat, looking around curiously.For a full minute, there was no effect at all. Wang Lili felt tired, glanced at the sluggish new nurse beside her and shouted, Stop standing there stupidly, change the handle.
This means that Zhu Heizi was anesthetized. Without anesthesia, Zhu Heizi would definitely have the urge to take a knife.Du Heng came to Lan Changhua s ward. As soon as he entered the door, he saw Lan Changhua put down the phone in his hand.
After this incident, Du Heng felt that people like Cui Guanghai might need to be put to good use.Sighing slightly, Li Jianwei felt very ashamed. Because even if I now understand this concept, I am still unable to change everything.
Dr. Du, what prescription are you going to use, or what medicinal materials are you going to use to match your original prescription First use the Huohuo Decoction, three to five doses, which should be able to bring the fire back to its original state, and then Then use my recipe, add schisandra chinensis, shanzi mushrooms, and shandu root, and you can nourish yin and restrain yang, strengthen the body and eliminate tumors.
Lao Yu, you also ask, how many of the patients currently hospitalized in our hospital are going home for the New Year How many of them are going home for the New Year How many people will be hospitalized after not going home must be calculated and arranged.It was really uncomfortable to sleep, so he simply got up and washed himself, then went directly to the consulting room.
Looking at Wang Shizhen s movements, Du Heng suddenly thought of a word fire zone.But he made a special inquiry and asked from the transfer unit, and there was no problem.
And whether he wins or loses, can he not prepare a gift for his nephew Therefore, no matter how you look at this matter, it seems that you did not get any advantage.
