El respeto por las personas es uno de los principios del Lean, pero a menudo es malentendido y subestimado en su importancia. Este principio es crucial para construir una cultura de mejora continua y, sin él, es imposible avanzar en el camino del Lean.
Si bien la mayoría de las personas estarán de acuerdo con la idea del respeto mutuo, la comprensión real de este concepto suele ser superficial y no se traduce en cambios de comportamiento. Para profundizar en este principio, es fundamental explorar su significado real.
Las definiciones comunes de «respeto» a menudo no se conectan directamente con las prácticas Lean. Por ejemplo, la definición de «gran admiración por alguien» puede aplicarse al entorno laboral, pero ¿cómo se integra en los principios Lean? Otra definición de «respeto» como «evitar interferir», que se refiere al respeto por el espacio personal, resulta aún menos convincente. Ninguna de estas definiciones cotidianas nos acerca al núcleo del «respeto por las personas».
A menudo se usa el término «desafío» para aclarar el significado del «respeto por las personas». Respetamos el valor intrínseco de los empleados al desafiarlos a mejorar tanto ellos mismos como los procesos de la empresa. Esto proporciona una idea más precisa del tipo de respeto necesario para construir una cultura de mejora continua. Sin embargo, ¿cuáles son los comportamientos específicos que permiten este entorno desafiante?
Los Cinco Derechos de los Empleados: El Núcleo del «Respeto por las Personas»
Creemos que el núcleo del «respeto por las personas» se basa en cinco derechos fundamentales de los empleados. Estos derechos son esenciales para cada individuo en la organización, independientemente de su rol, función, nivel educativo, experiencia o antecedentes.
A continuación, describimos brevemente los cinco derechos interrelacionados de los empleados que ayudarán a definir el «respeto por las personas»:
Derecho a la comprensión: Cada empleado tiene derecho a una explicación para comprender por qué se le pide que haga algo. Nada es más desalentador que se le indique a una persona que realice una tarea sin proporcionar una explicación básica del propósito. Esta comprensión es esencial para el compromiso de los empleados y debe basarse en la justificación y el «por qué». Explicar el «por qué» es fundamental.
Derecho a la participación: Todos los empleados tienen derecho a participar en la resolución de problemas y en la implementación de cambios que los afecten directamente. La participación activa conduce al compromiso y la propiedad de los resultados. La resistencia al cambio disminuye cuando los empleados se sienten involucrados y se les permite contribuir a las decisiones. La participación temprana en el proceso de cambio es especialmente valiosa.
Derecho a ser escuchado: Los empleados tienen derecho a que sus opiniones sean escuchadas y valoradas. La participación pasiva no es suficiente; es necesario involucrar tanto la inteligencia como las emociones de los empleados. Cuando las opiniones no son tenidas en cuenta, los empleados pueden desconectarse y dejar de participar activamente. Escuchar y dar importancia a las opiniones es esencial.
Derecho al Éxito: Cada empleado tiene derecho a recibir los recursos y el apoyo necesarios para alcanzar el éxito a corto y largo plazo. La preparación para el fracaso resulta desmotivante, por lo que es crucial proporcionar los materiales, herramientas, información, capacitación y entrenamiento necesarios. El éxito debería ser el objetivo en lugar del fracaso.
Derecho a la humanidad: Todos los empleados tienen derecho a ser tratados con respeto y como seres humanos inteligentes y capaces de contribuir, aprender y crecer. Se debe crear un entorno de igualdad, confianza y respeto mutuo. Reconocer el valor inherente de cada individuo es fundamental.
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Before entering the elevator, Lin Xia heard some whispers.finally She closed her eyes. End of chapter January 15th.
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He said those two words lightly. That man once lived in society.At this moment, there was an annoying, harsh horn sound nearby.
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You can only use fire attribute magic weapons. This is not because your craftsmanship in refining weapons, Zhenjun, is unprecedented and unparalleled.When Yun Shang heard this, he was not comforted, but instead aroused the desire to win in his heart.
You have won ten games, so you should be satisfied With that, Lu Yantong winked at Lu Yanxin, and the two of them were about to step down.Don t show it off in front of others if you have nothing to do.
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I will find a good family again. Jiang Yuebai was shocked and suddenly stood up and walked away from the woman.Jiang Yuebai jumped back for fear of stepping on it.
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Early the next morning, Lin Jingyue, wearing a Ye Shiming robe, with her long hair disheveled, appeared at the case I made a palace lantern with my own hands before.We will meet you at the entrance of the Huaxi Valley tomorrow.
He has four more spiritual roots worth nine than him.
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Halfway through the swim. Sudden They are getting angry Before Lin Beichen could react
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As early as Lin Beichen s journey here, his every move was transmitted here through the monitoring equipment, and they could see it clearly.While he was encouraging himself. The scene in the cabin is about to get out of control At this time, the flight attendants walked out from behind the curtain holding the grab handles on the seat backs with professional smiles on their faces.
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Not only so that he would no longer be questioned by his parents, but also because he wanted to figure out the problems that troubled him and needed a quiet and independent space to think.The protagonist of this story is actually the famous Qing Dynasty Taoist priest Liu Yiming.
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Even if she did, Master can t sue her as soon as he comes back, right As soon as one foot crossed the threshold, Jiang Yuebai saw True Lord Canghuo s eyes light up and he jumped up from his chair.She had time to practice the remaining 7 Powerful Tea Bags for Weight Loss You Need to Try for Better Health
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After sorting out his belongings, Jiang Yuebai walked out of the cave.Crash Dozens of blood red and sticky demon pills were smashed from the head, still steaming and carrying pieces of flesh.
I am stingy, so I have never given it to you. Now you put it away.They were powerful and glaring at them. Jiang Yuebai blinked, turned around and ran away, dragging his spear.
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Respectfully, with great hope I hope you will forgive me for taking the liberty of writing this letter.
He folded his arms and looked at him from a distance.It is difficult to completely eliminate those ice demons.
The demons still exist on the periphery of the heavenly spirit world.If he was not a stranger, I m afraid those old guys from the Fang family would have taken him up immediately.
Elder Taishang said that she would find a way to communicate with the Big Dipper Alliance to see if we could leave, but she said that it was unlikely, so we should not be anxious and just stay in the Azure Dragon Realm to practice for a while.
