La evolución del servicio al cliente

Por Martín Frascaroli | Fundador y CEO de Aivo.

El éxito en los negocios va más allá de vender buenos productos a los clientes; la mayor parte de las personas además de buscar obtener algo a cambio de su dinero, quiere una experiencia de principio a fin, la cual es enriquecida por el servicio al cliente, pieza fundamental en la relación entre empresa-consumidor. Para alcanzar la verdadera lealtad de los usuarios, la calidad en el servicio de la atención que se les proporciona debe ser una prioridad.

Si bien a través de los años la forma en que se brinda atención a los usuarios ha ido sufriendo cambios y adaptaciones, este servicio ha recobrado un gran protagonismo desde que las nuevas tecnologías irrumpieron en los procesos de compra de los productos.

La evolución de los canales de contacto

El teléfono fue y reinó durante varias décadas como el medio por excelencia para comunicarse con el cliente. Desde un comienzo, hizo más fácil y rápida la forma de comunicarnos, acortando distancias y aumentando la satisfacción de los clientes, además de permitir una comunicación bidireccional e inmediata.

Posteriormente, con la llegada de Internet, el correo electrónico permitió manifestar cualquier duda o inconveniente dejando un registro como soporte de dicha comunicación.

Con el apogeo y el nivel de penetración de internet en la vida cotidiana, las empresas y los clientes elevaron su nivel de interacción añadiendo la posibilidad de traer la vitrina de sus productos hasta la puerta de sus casas. Aunado a esto, las preguntas frecuentes redujeron el ciclo de contacto y relación con cada caso. Asimismo, se añadió el “chat en línea” con la finalidad de resolver rápidamente los problemas de los clientes y elevando la satisfacción de usuario.

La incursión de los teléfonos móviles incrementó la capacidad de los consumidores para interactuar con las empresas, exigiendo respuestas más rápidas a través de múltiples canales, que ahora se encuentran al alcance de la mano.

En la actualidad, la comunicación de las empresas con los usuarios alcanza las redes sociales, manteniendo un trato directo y personalizado con los clientes quienes activamente manifiestan los aciertos y errores de las empresas, mismas que cuentan con la capacidad de responder y solucionar los problemas que se presentan cotidianamente.

Si consideramos que el número de personas que utilizan la Internet en México se eleva a más de 65 millones de acuerdo al Estudio sobre los Hábitos de los Usuarios de Internet en México 2016 de la Asociación Mexicana de Internet, las empresas se encuentran obligadas a maximizar su atención a través de diferentes canales, siendo congruentes en todos ellos, es decir, entregando la misma experiencia, lo que hace a la esencia de la omnicanalidad.

La asistencia virtual (omnicanalidad + inteligencia artificial)

La tecnología no detiene su paso y se encuentra en constante evolución, por lo cual el servicio al cliente debe mantener el ritmo de dichos cambios. En la actualidad, las empresas atienden a un usuario omnicanal y el reto consiste en tener la capacidad de atender las demandas a través de todos los canales existentes, y ser constante en todos ellos.

El tiempo ha pasado y no sólo han cambiado los canales para ofrecer el servicio al cliente, sino también los consumidores mismos. Según el mismo estudio citado de la Asociación Mexicana de Internet, 77% de los usuarios de Internet en nuestro país entre 19 y 34 años, utilizan su smartphone como medio de acceso a la Web.

De hecho, los latinoamericanos entre 18 y 34 años son quienes pasan 12.7 horas al día usando su smartphone según el IMS Mobile in Latam Study, 2016. Además, en Latinoamérica las aplicaciones más usadas diariamente en el segmento millennial son WhatsApp, Facebook y Facebook Messenger. Por lo que tener presencia en redes sociales es imprescindible para cualquier marca.

Debido a su gran dominio de la tecnología, su necesidad de rapidez en las respuestas, su alto consumo de productos online como redes sociales y su exigencia por asistentes con personalidades desenfadadas, el segmento de usuarios de 18 a 34 años son el mercado ideal para el desarrollo de plataformas de atención y servicio al cliente que transformen la experiencia de los consumidores por completo.

Es así como surgen los asistentes virtuales (conocidos como agentes, bots o chatbots), a través de los cuales se abre paso a la Inteligencia Artificial enfocada en atender al cliente de forma inmediata. AIVO​, desarrolladora de software que ofrece una nueva experiencia de interacción​ entre las empresas y sus clientes a través de soluciones tecnológicas con Inteligecia Artificial, confirma que los asistentes virtuales tienen la capacidad de interactuar con todos ellos al adaptar sus respuestas de acuerdo al canal que estén utilizando, incluidas las redes sociales. Además, los asistentes virtuales ofrecen atención las 24 horas, los 7 días a la semana.

La incursión de los asistentes virtuales en la atención a clientes es el siguiente paso que tendrán que dar las empresas para poder abarcar el vasto universo de comunicación con el que se enfrentan en el presente y así seguir satisfaciendo las inquietudes de los usuarios. Renovarse o descuidar a los consumidores, esa es la cuestión.

 

Temas relacionados

Resiliencia y sostenibilidad: cómo los profesionales de adquisiciones construyen cadenas de suministro eficientes sin inflar costos

El balance entre sostenibilidad y costos es posible con iniciativas como la electrificación de flotas y la educación de proveedores en prácticas ESG. Estos cambios permiten operar de manera sostenible y fortalecer la cadena de suministro en el largo plazo. ¡Un enfoque resiliente y verde es el camino para construir cadenas de suministro competitivas y preparadas para el futuro!

Leer más »

It can even be said that it is simply the first class natal flying sword among sword cultivators. This is also why Bai Xuan has those mantras of Please don t be left alone and If you have the ability to fight alone.More. Song Jixin sighed, then smiled and said You seem to talk more than before. This former peer in Mubo Alley was a boring gourd who refused to cry out when beaten, endured hardships, and liked to be mute all day long. After Chen Ping an crossed the gate of Jidu Temple, he no longer held his sleeves with his hands and looked indifferent, It depends on the place.

He was old and slept lightly. He put on a thick coat and stood at the martial arts field. He stared at the gate. The old man opened his eyes wide.When Wanyan Laojing was carved at the top of the city by the Jiazi tent, the stone in the stream was that Yu Xuanfu.

Sister Ye has hurt me. Ye Yunyun walked to the railing and said, Jiang Shangzhen, what do you think of Jinding Temple and Bailong Cave Can he really help Tongyezhou Jiang Shangzhen said with a smile Du Hanling can be regarded as a tycoon.And one of Lu Tai s two masters, the one other than Zou Zi, had been close friends with Liu Qi and Cao Zu when they traveled together.

Both his master and apprentice seemed to have fallen into the hands of this friend of Chen Pingan. Privately, Sun Qing would also complain about his disciple Liu Guibao, why did he like a playboy like Yu Mi It would be better to imitate his master.Because the actual monks in Zhengyang Mountain suffered too few battle losses. In addition to fighting, the accumulation of military exploits relies more on immortal money and materials.

The problem is that his Jinhuang Mansion is not within the territory of the Daquan Dynasty, but is located within the territory of the Northern Jin Kingdom.It turned out that he came from Shanhe, so he had a strong foundation and great courage. But for today s Qingfeng City, half of the financial resources have been inexplicably cut off and poached, and not even a relatively accurate link can be found, so naturally there is no good mood at all.

The more I look at him, the more he looks like his younger self. Let s compare sword skills, we ll talk about it later.Jiang Shangzhen did not take the ferry to go north together, saying that he would need to stay in Yunku Paradise for another few months.

It was able to be preserved because this person originally planned to regard a capital city as his own.Practicing in your spare time to make money and spend money is your real career. Only Jiang Shangzhen could say such words that were struck by lightning.

Moreover, even if the children who had just met each other in the streets of their hometown before came to Haoran, they would become very close to each other.Ye Yunyun was a little at a loss. The man in green shirt with a young face and a sword hanging from the flask, his face and eyes seemed to be sincerely apologizing, but at the same time he seemed to be saying. don t ask about boxing, you will die. Cui Dongshan and Jiang Shangzhen looked at each other. One said, Fellow Daoist Jiang, you are the landlord, and you should be responsible for ending the matter.

If you encounter them, it s best to take a detour. Except for the two old people who lead the way to protect the road, this group of people are all old.With my own knowledge, I waited until I was sure that the master really didn t know this statement, and then I explained the records in the obscure book.

As for Mr. Wusong, who could respond to Bai Ye s poems, Chen Pingan only knew the name and a rough outline of his life experience.They are not in harmony with the etiquette, so they have to give up. Some are business allies, so there is no need to add any extraneous details to avoid confusion and difficulty in settling accounts, such as Fan Er of Laolongcheng, Sun Jiashu, and Wei Yusong of Pi Ma Zong.

Chen Ping an was hiding in one place, using his mind to control the sword array and hit the old man holding the sword on the top of the mountain.Some children stood there with a straight face, not raising their hands or giving high fives, but Chen Pingan didn t mind either.

One is the southeast route, which starts from Pima Zong in Gugutan and ends at Chunlupu at the mouth of Dadu.They, a group of young heroes from Tongyezhou, traveled together this time to gain experience in killing monsters.

Chen Lingjun immediately stood up, wiped the stone bench with his sleeves, and bent down to blow away the dust.Han Yushu looked down and sneered, Is it that Yu Pu or an immortal When the heavens and the earth come together, there will be a catastrophe.

The long river of time exploded, and there was no more aura of heaven and earth, and future generations would be unable to practice.It can be seen that Liu Mao Mao s skill is not weak, much higher than the ability to break through the realm of cultivation.

The old swordsman sneered and said, There is such a big Tongye Island, and there are nine mountains in it.While Pei Min was silent, he had been carefully sensing the sword energy flowing in the surrounding world.

When heading to Yangzhi in the waters of Nan Po Sua Continent, she wanted to target the Zhenhai Tower that stood in the middle of Yi Continent.The good guys were involved in the dispute between the avenues. In fact, the reason was not that complicated. Liu Qi still shook his head, I came here with Yuan Chong, and of course we have to return home together.

Chen Pingan, who had just retracted his gaze to look at the landscape scroll, had no choice but to look at Cui Dongshan again.Li Xisheng is still too young now, and his level is far from enough. As for whether he can fulfill his wish in the vast world, it is a matter of two opinions.

The boy in Tsing Yi gave it to the master first, and then divided it between the old cook and the manager Changsheng.If Jiang Shangzhen hadn t explained it before, Ye Yunyun would have really felt that this guy was talking nonsense.

A person who can be friends with A Liang, a What should I worry about when my husband respects someone as a senior The old blind man glanced at the top of the city.Jun Qian is focused on nothing else, just listen to it if you like it, while Chen Ping an thinks too much, remember it if you like it, and chew it out.

The young swordsman raised his arms high, and the ancient mirror he held emitted a bright light, clear and transparent, covering the young man in white at the door of the Creation Cave.As for the final outcome, it is not surprising. The Song family of Great Li was also really insidious, and secretly dealt with a large number of people who did not defend themselves.

A bit provocative. Pei Qian immediately put away his sight, rubbed his forehead, and just looked into the distance a few more times.

Interestingly, another row of soldiers was actually playing a game of throwing pots.When he was interrupted by the third prince, his attention returned to poetry.

Beizhi and Mr.Xu jointly handled the case, and found a clean saltpeter mine in the Great Yellow Mountain.This is completely contrary to the practice philosophy of Dizong.

Song Tingfeng is the same as him, unwilling to blackmail merchants and people, but now he is going to ransack the house, which is the house of corrupt officials.Xu Qi an shook his head and said The students come here to ask for something.

For a while, he felt that he was a criminal policeman living in the new era, and for a while he felt that he was born and bred in the capital city People.Jewelry of the same price, they like to come to Baoqixuan to buy it, not for anything else, but to solve crossword puzzles.

The color of the blade was restrained, and the blade was sharp.There is also a woman.Nine times out of ten, he kept that woman outside.

Behind the tax and silver case, there was an alchemist who participated in it, and made this kind of strange thing, which is by no means an ordinary person.Xu Qi an had an ugly face, but he had absolute confidence, because he hadn t picked up any silver for several days in a row.

The word water at the end was fined a cup.The Eighth Prince died a few years ago.Of course, a mature twenty five year old boy must have other show operations.

Master Jianzheng, have you been concentrating on looking at the world these days Wei Yuan took the opportunity to open up the topic.The three of them came to the seventh floor, and Song Qing bowed to each other Duke Wei.

If you want to say it, let everyone agree first that I owe you an intelligence or equivalent silver.What s so interesting about it It doesn t matter if you don t read it or not.

I know.Xu Qi an responded perfunctorily.It s not good, I m a student of Yunlu Academy, I have no reason and I m not qualified to participate in the royal family s ancestor worship.Both Song Qing put their eyes on each other, and finally, finally, they were about to solve the problem that had troubled him and his juniors for a long time.

If you have something to meet with the princess, please pass it on quickly.Zhao s talent, it s not a problem to get a Juren.The servant girl laughed softly and said, I knew my wife liked this kind of talented young master, like that annoying Zhou Li, who showed off his might just because of his father s official position.

It is always embarrassing for a child caught in the middle.Failed again, Brother Song, even you Can t do it either.

Chen Tai nodded with a serious face Even if it is hard to support, it must be sustained, Yunlu Academy can t Cut off the road of officialdom.The core of this realm is learning.You can attach the spells you have seen to the end of the pen and record them on paper.

And If it was just a ferocious beast, it would not have acted to drive away the gray households.Xu Qi an tentatively said Is this matter related to the Yaozu If it s a secret, just pretend I didn t Ask.

If it s this thing that s being transported, it would be reasonable.Dean of Accord by the Bamboo Forest Zhao Shou said in a deep voice It is forbidden to approach this place within thirty feet.

Prisoners are sinners, and everyone pushes against the wall.Xu Nian bowed his head slightly, Song Tingfeng and Zhu Guangxiao knew the rules well, bowed their heads and walked quickly.

Seeing the corpse of the monster, the chief was angry and frightened, stepped forward cautiously, kicked it, and fled with the agility that a bad old man shouldn t have.Brothel is the first choice for officialdom communication.

County magistrate Zhu held a teacup in his left hand and a book in his right, and looked down, seeing Xu Qi an coming in, he put down the book and tea How is it Xu Qi an put the two confessions on the table Fortunately, I did not disgrace my life.Nine No matter what, it must be something that made the Dafeng royal family very anxious.

if number two He is a member of the imperial court, so he dare not make such a guarantee.What trouble, what trouble Xu Nian was emotional and said loudly What does this have to do with us, we have never been to Yasheng Academy.

Master Xu, this is your official robe, put it away.It doesn t matter if he is a disciple of the supervisor or not, the main reason is that in this indifferent society, he longs for a love.

Wei Yuan must bear the brunt of it.Civil and military officials are all happy to eat melons.He looked up at Wei Yuan s back, saw that he hadn t turned around, and continued Wei Gong, this matter.

Xu Qi an nodded with a smile.Insiders in these circles are very valuable experience.It weighs about three or four catties, and it s too heavy to tie around the waist.

It complements each other.Xu Lingyue s eyes flashed Too eager, but quickly suppressed.Zhang Shen suddenly realized that Li Mubai was gone, Where s Brother Chunjing Something is written on the huge paper.

Xu Qi an thought to himself, I d better make a sacrifice and go to the Jiaofang Division tomorrow night.But if you say that he is not sensible, but also very good at dealing with things, he has a very good relationship with everyone, and he is slippery.

The hall door was closed, and the surroundings were silent.I ve already solved the case.Xu Qi an nodded, indicating that s the case.

This is not just a few days, but it has been like this for more than half a year. Today at the foot of the mountain, I sat on a small bench.In the final analysis, naturally he still cannot control his heart. Chen Pingan can let a monster monk who came to the city to provoke him to return to his hometown in the south safely, just because the other party has no hatred against Haoran Tianxia.

Although Sister Pei s martial arts qualifications are mediocre, her reputation as the founder of Master Cao s disciple must be sold.The real trump card lies in the white jade belt, which is actually an immortal belt from the ancient Shu Kingdom.

Among the many fish, insects, flowers and birds, a world is created, forming a fantasy world. Encounter a spooky ghost house. When Bai Xuan finally saw the light of day again, the child grabbed the sleeves of the mentally ill Uncle Cui with both hands and began to burst into tears and cry loudly.As a result, Chen Pingan s eyes became brighter and brighter after drinking, and Song Fengshan, who had a slight frost on his temples, fell unconscious on the table.

Don t be like this. It will cause misunderstandings if it spreads. Wei Bo breathed a sigh of relief and was about to speak when he discovered Zhu Lian smiled and turned his head and looked at him.Zhou Caizhen smiled and called Jiang Shangzhen daddy. Jiang Shangzhen smiled gently and patted the girl on the head.

Facts have proved that indeed, countless hardships, big and small, have fallen on Cui Dongshan and. first in the Yuan family s old house in Lizhu Cave, and then After finally leaving Lizhu Cave, I still had to fight against the old scholar s board, and then stood at the bottom of the well to enjoy the coolness.

Both letters mentioned this matter. One letter was given to Nian Xin to Ning Yao, and one letter was given to the student Cao Qinglang, who was the future owner of Luoshan Mountain in Chen Pingan s mind, and Cao Qinglang and Li Xisheng were asked to take the initiative to talk about the matter.Chen Ping an smiled and said, We ve been chatting a lot tonight. We can say a few serious words. Your Highness, hurry up and save yourself.

Chen Lingjun slapped his chest loudly and issued a military order, Drink Get through me first Don t worry, sir, I will be responsible for carrying Mr.Now that the war is over, this guy can only continue to stare. It is estimated that these are the calculations of the embroidered tiger.

Chen Pingan laughed. He stretched out his sleeves and held a red coral hairpin with his thumb and index finger.After all, Liu Jinglong was an upright gentleman. The female cultivator named Zhou Caizhen by Jiang Shangzhen grew up in Shujian Lake and has grown from an infant into a graceful young girl.

The tip of the sword trembled slightly, and the two drops of blood from the palm of the man s hand and the center of his eyebrows shattered.He is also one of the ten young people in the world. Now he is the master of a sect in the world. Chen Ping an slowly opened his eyes and said with a smile I am very lucky to know you all and become a fellow disciple.

Zhou Caizhen hesitated. In fact, she was not very willing to visit her hometown in Luzhou, Beiju, and she didn t want to go to that city.Of course Liu Yourong was not qualified to read the secret message. Yao Jinzhi turned to look at the foolish and blessed Empress of Lake, and asked with a smile Your Jinhuang Mansion We are a distinguished guest.

The books were tilted outwards, and the pages were clattering. The sound of books resounded through the room, like the sound of running water.Gao Yunshu nodded and didn t dare to argue any more, in case it turned out to be the swordsman. Senior Sword Immortal of God, regardless of whether he is fellow countryman Xu Jun or not, since the other party expressed his position like this, he should not go too far and resolutely reciprocate the gesture with fists clasped, Then I wish my senior a smooth trip I firmly believe that the other person is a Sword Immortal.

This scholar who eventually became a closed disciple of your Literary Saint lineage probably didn t realize it himself.Chunqing suddenly said thoughtfully, Do you still want to drink Cui Dongshan fell silent and shook his head.

He looked very bored and said with his tongue Thanks to this goddess Si Yun, she has no spiritual consciousness.When picking up the pen, Chen Pingan looked up at Liu Mao with a smile while writing. He was distracted at will, writing on the paper, and said slowly, But if you really want to write, it s okay.

The child also practices swordsmanship and can endure hardships, but his morale is not high. But according to the general description of the nine children s natal flying sword by Master and Dabai Goose, coupled with Bai Xuan s own temperament and talent, how Pei Qian sees Bai Xuan, he cannot say that this child will definitely achieve the highest in the future, but it will definitely not be low.

In fact, what he just meant was to let Pei Qianya stay in the Golden Body Realm and compete with Guo Bailu in martial arts.And in Baiyan City, in a city at night, there was a scholar standing at the end of a busy bridge, with only one star like the moon in the sky.

Chen will be busy no matter how busy he is at that time. he would still come to me and have a last drink with me.The country s Minister of Household Affairs has now retired and returned to his hometown. Liu Gaohua worked hard and was admitted as a Jinshi.

Chen Ping an asked So, this scroll and the cool world of Tianbao ruins are both illusory things. Next time Only good fortune is real What I saw and heard in Toutiao City today, except for Shao Baojuan and Shen Xiaokan, although they are all living gods, they are still divided into three, six or nine grades, just depending on their degree of self knowledge High and low.

However, the Dali capital built near Qidu in the central part was still temporarily retained and handed over to the vassal king Song Mu.We haven t decided whether to live or die. It s too late for others to watch the fun, so we can persuade them.

Draw it and make an annotation beside it This person is not counted, the feudal residence remains the same.Erase the name Yumi from the Beiyue Shanshui Genealogy and join Luopo Mountain. Our Luopo Mountain is about to be promoted to the sect s prefix, so we need a sword immortal to take charge of the sect.

From now on, you will not lose to that Shao Baojuan at many advantages. Chen Pingan and this person Zuo Yi apologized and said Sir, I appreciate your kindness, but the Haoliang Sword Gourd is the relic of an old friend from half of my hometown.All the villages in a county were like a piece of thin white paper that had become pulpy after a heavy rain.

Everything is difficult at the beginning. As long as you have a good beginning, everything will be easy.Now the mountains and rivers here have been blocked. Chen Pingan turned his head and looked at a deep green pool in the stream.

A ball of sword light suddenly bloomed. So that the whole small world turned into a piece of snow white.I won t argue with Taoist fellow Taoist Chen about such trivial matters. Who can say otherwise If you care about this, you will hurt the friendship of fellow Taoist fellows in vain.

This letter must be more clear and cannot be as vague as your previous letter. And you must remember it firmly. Things must not be made public easily.At that time, the husband of the second prince, later Emperor Daquan, was at the border, meeting his half brother, the third prince Liu Mao.

Besides, Jiang Shangzhen is not the only one in the world who is good at suppressing situations. Together with this formation, even if it does not include Taiping Mountain and Tianque Peak, and replaces the other two places, it will still be a complete Beidou Formation.He grinned for several days and cursed Mr. Xun when he met everyone. Why should I take the blame for the trouble he caused Cui Dongshan sighed, Daquan Dynasty, buried river god, Yao Jinzhi.

Pei Min, a member of the same path, ignored him and directly cultivated his realm with the Ascension Sword, choosing to kill himself with one sword.Finally, he peels off the cocoon and follows the increasingly clear thread, all the way to this city.

I won t agree to it. Chen Lingjun nodded and said I like to sleep in. You call me at the door tomorrow. Remember to call me a few more times.First, she broke through the realm, killed an ancient god with her sword, and accumulated a lot of merit.

In addition, the two brothers were both surnamed Cheng, and they were admitted to the second level of the imperial examination together.

Cui Dongshan looked at it intently and suddenly asked, Have you ever thought about why I can open the landscape restriction of the white jade hairpin Jiang Shangzhen nodded and said, Of course Chen Pingan left a clue a long time ago.You Qi noticed something was wrong and quickly came to Master Linzi, half jokingly saying, Okay, okay, Master, you are a middle level fifth level monk, how can you compete with these children.

Yao Xianzhi shook his head. Jug, Are you going now Chen Pingan glanced at the sky and said, Let s talk at night.If she dared to use her magical power to view mountains and rivers under the eyes of the two sword immortals, maybe the senior sword immortal named Chen would not mind taking it.

Not only did they suggest that the holy statue must be moved back to the Central Earth Temple, it even ranked higher than the Yasheng, and should be second only to the Holy Master and Li.When she knocked on the door, she looked strange. She obviously couldn t understand why the worshiper Huang Lin was so polite to this Tongyezhou monk who was greedy for life and afraid of death.

The scenery is extremely beautiful. If you want to go ashore, you don t have to worry about whether the ferry will be stolen by robbers.According to the new law, Dali divided Jinshi into the top five. In the end, in addition to the first three who won the first prize, the second grade was awarded the title of Jinshi and Maolinlang, fifteen people, the third and fourth grade Jinshi were more than 300 people, and the third grade Jinshi.

Mountain top state. Just think of me as nagging, you don t need me to comfort you. Jiang Shangzhen looked up at the sky, Of course, from the first day of mountain climbing practice, Mr.Now that the war is over, this guy can only continue to stare. It is estimated that these are the calculations of the embroidered tiger.

The scholar only said that he has admired your ancestors for a long time and should act like this. The old man lowered his head to wipe his tears, then took out a small bag from his sleeve, embroidered with the word Elu and a length of fiber rope that was more than a foot long, which was badly worn.

Isn t she afraid that Xu Hun from Qingfeng City will raise an army to punish him Even if a military monk from the Jade Pu Realm comes, what can he do If Luo Luo Mountain has guests, Xu Hun probably won t have to leave.Yuan Chong s poems are unique and beautiful. It is not vulgar, the greatest strength of the kung fu is no longer carving words, but the use of deep feelings, which not only has the graceful implication of the ladies of the world, but also has the cuteness and amiability of the jade of the small family.

It was a promise made by the other party after hearing the answer. However, Chen Ping an s previous request was that he could bear the punch of the eleventh realm, and of course he could not die.The completed cloud racket looks like an old object that was circulated in the palace. She looked at the middle aged man wearing a bamboo hat and said with a smile My master, who is the steward of Caiyi Ship, asked me to bring this thing to the immortal master.

Chen Ping an had someone in mind for the Sword Worship Platform, Cui Wei took the lead, and the nine sword immortal embryos all stayed there.Anyway, there were only four people left. A voice rang out, echoing across the world, Why did you reach the top Chen Ping an thought for a while and answered from the bottom of his heart, Punch out, fellow martial artist, I just feel that the sky is above.

Dong Shuijing and Lin Shouyi did not dare to let go of each other. They had said well at the wine table earlier that one was more heroic than the other, and the other was more heroic than the other.Lu Ying slowly walked to the door and called the Taoist priest, Chief worshiper of Jinding Temple, Lu Ying.

It seemed that he was so frightened by the sword light that he stood at the door like a goose and didn t dare to move.As she walked, there was the sound of bottles and cans passing by. A group of three people came to Daxuandu Temple. The old man glanced at the eager book boy and maid.

After Chen Ping an took the ferry and crossed the sea from Tongyezhou into the territory of Aquarius Island, the sun and moon in his mind, and the pile of time scrolls that he could detect but could never open at the gate of Taiping Mountain, totaling twenty The four paintings seem to have automatically opened the restrictions on landscapes, and can all be opened, and each picture can be seen at a glance.

Cui Han is coming again and is even more ruthless What are you trying to do Why do you think Cui Chan is your senior brother Is it possible that I really have to go straight to the Temple of the Divine Continent in Middle earth to see the teacher, the ceremonial saint, and the sage sage before I can interpret the dream and verify the authenticity But if it was the fourth dream, why did Cui Han let himself question it so much Or is this also part of Cui Chan s plan Chen Pingan has never been so confused since he can remember.

The old friend around him only used drunken women to avoid the moral education in his heart. Moreover, as the deputy city lord, he has more restrictions than the bearded customers setting up stalls, and it is more difficult to leave the city.Chen Ping an looked at the green ox and felt dazed for a moment, and was stunned for a long time, because if he remembered correctly, when Zhao Yao left Lizhu Cave, he was riding a wooden ox cart.

Why did the old bastard want to go to Lizhu Cave by himself It was just in case. This really annoyed Qi Jingchun and aroused some long lost youthful temperament.When the time comes, we will compete. I guess Sister Pei won t have to put too much pressure on her. Pei Qian hummed, Definitely. Chen Pingan glanced at Bai Xuan with pity in his eyes.

It was here that she got the talisman for the first time in her life, a pagoda demon suppressing talisman, and a Yang Qi light up talisman.Chen Pingan said Mr. Liu, please rest assured, in addition to Liu Qingshan and Liu Boqi who are friends, as well as the Lion Garden, the Liu family s ancestral home in Qingluan Kingdom, and every reading seed in the future, I will try my best to protect them.

Each mountain is higher than the other, but it is a pity that a woman has to fight for it. Let s go first. Do you and that girl have any connection in martial arts Pei Qian said, If the old immortal wants to discuss Taoism with my master, he might as well ask the junior how many punches he has first.

But since Ye Yunyun was a little polite, Master had his own remedy, and everyone had their own steps to take.Zhong Guoshi had read various books, secrets about the world, and unofficial histories of barnyard officials.

He will not be too fussy about this small matter. As for Lu Baixiang and Wei Xian, there is no need to reveal their identities for the time being.In the eyes of this young man, there was guilt, complaint, nostalgia, reluctance, and pleading. The young man in white continued to move sideways step by step, swaying, and kept moving away from the young man.

The old man just couldn t help it. Feeling a bit homesick. When both parties talked about the old temple owner, they were both somewhat silent.All the guests who were watching the ceremony found that the group that was chatting on the road hardly needed to be dispersed because the caves were all adjacent to each other.

There are many people like this at the bow of the boat. It s a place where the drinking doesn t stop. The young man suddenly said That guy seems to have a small vermilion flask hanging on his face.Zheng Su breathed a sigh of relief. So the best. The Jinhuang Mansion has no reason to let this benefactor get involved in a turbulent situation between the two countries.